Blu & your customer service is impeccable. I appreciate the way you refer to all your customers by name and All of Starbucks employees at this location make it a point to greet every single person who walk through the doors. Thank you for such great service. read more

Starbucks - Grilled cheese sandwich - Coffee & Tea Near Me - Chico, California

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Starbucks is consistently inconsistent . When drinking the one on the right, one gets a mouthful of strawberry syrup. Sometimes when I Door Dash this, the strawberry is left out completely giving me iced milk. I order this twice a week x 3-4 months. I would say that the order is made correctly half the time . read more

Constantly come here and my order is never ready as scheduled. They have three employees working and only one barista is making drinks.

Won't go back couldn't figure out a simple coffee and food order. Will stick to locally owned from now on

I came here many times, but this time I was disappointed, i thought 1st come 1st serve( it not) and I got wrong order( i order large Greentea frap), they give me medium size. read more

Starbucks - Coffee & Tea Near Me - Chico, California

This is the second time I have had to walk out after paying without my drink. I waited over 10 minutes with 5 people ahead of me I knew I was going to be late for work. When you have several employees not doing much of anything it is poor customer service. I will never visit this location again! read more

This location use to be great but now I'm constantly getting my drinks made wrong. Super nice when I've asked them to remake it but that's not always an option when going to work. Why can't they get it right the first time? read more

not to be too be to nit picky, however I have a small grievance. it's probably my fault but the manager fucked my wife, forcing me to watch as a waited for my java chip Frappuccino, which unfortunately didn't even have the chocolate drizzle that my mouth yearns for. overall, i'd go back i guess ‍ read more

The employees were very rude, they had a lot of attitude when I had a question. It seemed like they hated their job. I also ordered a drink I usually get and it tasted nothing like it usually does. Do not recommend this location!!!! read more

Love their coffee. It's easy to orders on the app so it'll be ready when I get there. Don't forget 1/2 price on Thursday between 12-6pm.

I'll stand at the cash register wanting to place an order watching employees walk around, very rarely someone will call out, be right with you. On several occasions, I've walked out. When I have placed an order, my change is just flung at me. And when I ask the cashier to count it back to me, they begrudgingly do. I recently went to this Starbucks and wanted to sit outside except none of the tables were clean, drink rings, napkins, stir sticks, etc. When I picked up my order, I asked for a wet towel to wipe off my table and was told someone would come out and do it. I said thank you. An employee came out and reluctantly started wiping the tables off, not bothering to pick up the trash, just swiping it off the table onto the ground. I asked her why there wasn't a trash can outside, she commented because they are inside. Silly me for even asking that. I laugh because watching an employee set a cup down, then come back to look at the name and pick it up by grabbing the lid where potentially a customer's lips could land. Hmmm, after handling money? Yuck. But they are wearing a mask... Makes no sense. If I get good service, I'll go back and leave a tip, otherwise I won't. read more

This Starbucks is my go to when I am able to afford it or have the time to order. It's close to my work and they made my day with just a simple note that they didn't have to make. Thank YOU for making my order and taking the time out of your day to say thank you to me when I should be supporting small businesses, but it's employees like this that make me want to come back. (I so still support small businesses) Anyways, just wanted to let the morning team know that I appreciate them, they're doing a great job and that they always get my irish cream cold brew on point! read more

Starbucks - A Note from Starbies - Coffee & Tea Near Me - Chico, California

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I've had a lot of Starbuck's over the years. Some really good and some really really bad. This location is HANDS DOWN the best Starbucks location in Chico, maybe even the best ever. My coffee was absolute perfection and the service was impeccable. This will be my go to from now on. read more

It's a sleepy little Starbucks hidden away in the Best Buy parking lot. No drive thru and easy to miss. At 7 am on a summer weekday, the smallish lobby was filled with 10ish people, but only 1 person ahead of me in line. I counted 3 baristas, all very friendly & efficient. My drink and food order was up and out lickety split. read more

Starbucks - Coffee & Tea Near Me - Chico, California

Great customer service and the coffee is always on point! They are always pretty quick with the orders even if they are busy. I love their cold brews! read more

The coffee tasted like jail coffee not ever going back to the location. Only difference between that cup I got and coffee in jail is nothing they both taste like crap. read more

Staff is always friendly. Mangers and team member will sit and have a conversation with you while making your drink!! If you're a loyal customer to this location they remember you and often greet you by your name. Each time I come in I grab my order ahead, John is always saying Hello with my order in hand. Once I ordered a hot coffee by accident and told them I actually meant to order it iced, they had no qualms remaking it though it was my mistake. :) The team member Blu made it correctly with a good attitude, no charge, and he was so sweet about it! Every staff member is helpful and outgoing, what an amazing team and consumer environment! read more

I really can't say enough kind things about the employees at this store. I work nearby this Starbucks so I come in often. They're all so kind and helpful! Paul just made me the best coffee I've ever had. And Blu helped me concoct this keto-friendly drink. I'm on a cloud 9 coffee buzz and am so thankful for the people at this store! You're all the best! Xoxo! read more

The employees are really nice at this one. I think the seating area is better than the one on esplanade and it's less busy as well. Bathrooms are clean. Parking can be a little bit of a nightmare in during the peak hours read more

In the past few months the service has declined greatly. Normally a great location. Unfortunately a few bad apples can ruin the whole bunch! Head on over to the Starbucks on Skyway and Notre Dame and you won't have the issues read more

Stopped in on our way home from visiting our daughter in Chico. The employees were welcoming and cheerful!! Keep up the fantastic service!!! read more

i like this starbucks near butte chico campus. Lots of parking. Free wifi and comfy chairs

OK so this is not my 1st or even second choice for coffee in Chico but it is a Starbucks and they make my hot coco the same way every time so I have to say they did a good job. The place was very clean and the staff was upbeat! read more

Nicest crew of all of the coffee shops around and super prompt. Plus they have CLOVER coffee brewing method which is quite excellent and a true step up from their regular drip... I'd give it a shot. read more

Great atmosphere. Employees are cool. Close to closing they offer samples of some products which is great because I'm pretty picking about trying new things and this way I can try without losing anything. read more

WOW! Just another Starbucks and just another cup of Starbucks coffee! Got a cup of their house, it had a decent enough flavor but tasted watery and lacked fullness. read more

Lots of parking and free wifi but is usually pretty busy. They just remodeled the inside so there is more seating but sometimes you have to wait awhile. read more

Not impressed at all. I encountered two young, twenty-something, snobbish, and clearly homophobic Hispanic employees who were judging me for my sexual orientation when I went in around 7:30 p.m. Their vibes gave me the feeling of being pushed away defensively, for fear that I would flirt with them (and so what if I would have, hypothetically? Straight people do it all the time, and part of being LGBT inclusive is to allow us to be ourselves). They need to learn how to treat gay male customers. The guy who rang up my order also seemed surprised by my health conscious questions regarding the caloric content of specific food items, and me being mindful in general, of not ordering unhealthy items. The looks and vibes were so hypercritical! Did he expect me to order unhealthy items that do not match my health needs? Why was he looking at me in such a judgmental manner? After he rang up my order, I went to the restroom, and then went to the counter to pick up my drink--only to be greeted with homophobic judgment by the two male employees. It was all in their looks and vibes, as though they didn't want much interaction with me, and just wanted me to leave--as though I was some diseased person or animal that they didn't want contact with. Needless to say, I will not be returning here ever again, and hope that corporate and/or the store manager discover this review. read more

If you have somewhere to be in the next hour, skip it. I guess I have to make my own coffee, unreal wait times. No clue what they are doing, they must not look at their drive thru time. read more

For a long time, this Starbucks was the only one located on this side of Chico. I consider this "part of Chico" the main shopping hub of the town. So if you needed a pick-me-up before heading to Target, Costco, or the mall, this is the place to stop. Time after time, the service is consistent. Fast, friendly, and the house coffee is friggin' hot! "Room for cream?" is an understatement for the chain as there seems to be never enough room to cool it off with a few glugs of half&half. That's why I prefer their fraps and seasonal offerings. Their bathrooms are usually clean although I can't attest to the gents facilities. Maybe I'll ask the hubby next time. I consider Starbucks a treat rather than a habit. So whenever I give them my business, I expect quality. This place delivers. read more

There's some great coffee in Chico and I've never reviewed a coffee place on Yelp. What I've often found is the better the coffee, the less of a quality experience one has. In other words, the better the coffee, the less people seem to be concerned about customer service, but hey, we live in Chico, people! This particular Starbucks has an excellent staff. Hands down, the happiest and nicest people to get coffee from in Chico. Makes your day. Good coffee too! Not every Starbucks is the same. This place has some pretty great coffee! I'll have to try the clover espresso some people mentioned. read more

I love coming to this Starbucks but I've never had bad service before. I waited to place my order for quite a while as 2 of the 3 employees were doing the whip cream cans and complaining while the other was making drinks. Then I got called miss numerous times read more

Over the past year both the staff and my chai latte have improved. Great location as I can snag my chai and walk over to OP Nails and get a great pedi. read more

The employees here are great Devonte and Jasmine went above and beyond! But why oh why can't you let us tip them! The frappuccinos were great! read more

I have always been a Starbucks fan, but of all the stores I have visited, this particular one has to be the absolute best. Almost all of the baristas know and call me by name and me being a creature of habit, they already know what I want the minute I walk in the door. It isn't unusual for my drink to be ready by the time I get to the register. This is an excellent group of people providing an excellent product. Put the two together and what's not to like? read more

Staff was as friendly as can be expected, but this location is always WAY under staffed. Waited today 15 minutes for my drink, after waiting 5 minutes in line... read more

Best SB in town, hands down! The staff is always friendly. The line here can be hectic sometimes.

One of our many starbucks in Chico. Usually just have to wait in the morning if you run into the work crowd.

I went through the drive thru and there was only one car in front of me and I literally waited so long I thought I was gonna die in line. Then when the car drove off and it was my turn I waited for a long time again. Then the idiot didn't swipe my card right so I got my mocha free, so that was a plus to the whole experience, and my mocha was good. I would prefer to not go back. read more

Our drinks were made quickly and correctly, however, none of the ladies were friendly. No one greeted us when we walked in, no one smiled, no one said thank you. read more