Absolutely horrible!! I cant believe how terrible this place was tonight. I was behind someone in line and there were two people helping her. She was taking a very long time to not only order but pay. We waited another 5 or so minutes and still nothing. We waited almost 8 minutes. This isn't the issue... The issue was, there were 7 people inside the store behind the counter that saw us in line and apparently were unable to operate the cash register. Two were at the register helping the girl flirting, one was making coffee for the drive through leaving 4 people either dancing to the music or chatting and staring at us. Needless to say, I left and will not be back. I will not be going back again. Such a lazy lazy place. read more

Went to this Starbucks yesterday to buy a cup and a drink, when I walk in one of the workers ask what we needed and I told them I was just looking at the cups gonna buy one . So he says okay I have more here that we're stocking up. I'm waiting for 15 minutes standing there waiting for the 5 workers looking through all the boxes at the cups to stock them. Instead , they are opening up the cups and taking all the ones they want and paying for it as I'm ordering my drink. Never brought out the new ones cause they probly took them all. read more

This Starbucks has a lot of parking no matter of the time of day. This is my first time here by myself. Entered with a "Cheerful staff" on this early Sunday morning. They have wifi lots of seats, very clean. I'm not much of a coffee person, I tried this yesterday at another location. There although not busy(5:30p) the staff wasn't as excited to have a job, anyhow. Here at the Ewa Beach location I told the girl the same thing that I'm not a coffee person and she recommended a few items with the biggest smile for a Sunday morning. I ended up getting the same thing, this time she asked if I wanted the coffee also, hmmm I said yes I guess, funny the other place I went to didn't not offer or ask that, oh well. Oh I forgot to mention for those on the go they have a drive through service ! They must have some regulars as I sit here, customers walk in and actually greet them by name! I definitely recommend this Starbucks's if you're in the area. Keep up the great work team! S'mores frap is Soo delicious. Busy place though service is fast including the drive tru. Continue to do an awesome job Team Ewa Beach Starbucks! read more

This Starbucks is great, always friendly and fast with the service. The man in the front running the show was Peter very helpful, genuinely asking how your day was to everyone. I know how easy it is to ask but to do it with the charisma he had was impressive. He was a stand out in this Starbucks location. The coffee was good as usually. Easy listening music for everyone to enjoy. Plenty of room to study or read. Everyone here is always moving or doing something it's nice to see. read more

2 stars based on my last visit. I ordered a sweet cream cold brew. Stood at the counter for about 5 min, then 8 min making eye contact with the cashier every so often. I went to the counter and finally after about 10 minutes of waiting for my drink I asked if it was coming. She looked lost and didn't know what happened. I asked for a refund, first time ever Ive had to do this at a Starbucks. How can they forget about my drink if they write my name on the cup? I have better reviews of other Starbucks locations, this one just won't be a place that i'll be stopping in on. Previous visit they messed up my drink 2 times in a row. Smores with 2 extra shots and more mallow foam. If they don't put more foam the drink is watery. With a little more foam the drink holds up and does not separate as much or as fast. Gold member for over 5 years. read more

Always courteous whether I walk in our go through the drive thru. This morning was the first time I've gone on a weekday at 8am. Walk in line was about 9 people deep. Drive thru line wrapped around , passed the front door. Surprisingly the drive thru went very smooth, and although very busy, still very pleasant and don't seem rushed read more

Must be hit or miss with others. Or maybe ainokea(I don't care) because i'm on vacation and have time on my hands. Unlike others who reviewed this Starbucks, I had a good experience. Environment- Nice and clean. Service- Was greated politely at the register. Ordered my Pike Roast-black without fufu stuff. Yep..I'm a Sailor. The guy didn't question my order. I also bought a 16oz Hawaii Coffee mug. The Coffee- Spot on. Strong enough to keep me awake this morning but not enough to grow hair on my chest. Drive thru option is available but I prefer to walk in. I will come back to this one. read more

We showed up at 8:40 to the drive thru. I'm not sure why they were taking forever but we waited and got to the window at around 8:50. Ordered our drinks and as i said before they were taking forever. So we get to the window and it's now 9:07 and the barista hands us the drink and says "i just want to let you guys know we close at 9." She said it with so much attitude. I'm sorry but is it our fault you guys took forever. Last i checked you guys closed at 9. So if we were in the line 20 minutes earlier and ordered before closing, why do we deserve the attitude. The best part is, when you look at the time stamp of the ticket that's on the cup, it states 8:55! So unbelievable! read more

1 star is a luxury for this place, one of the employees came out of the back door and was talking to some guy in his car holding up the line. Looks like they knew eachother. Rude people read more

Very disappointed with this Starbucks location! If I could rate it no stars I would! First of all, I always come here and when I do it takes me about 15-20 min in the drive thru every time! Today, it took me literally 30 min to get to the cashier. Then another 5-7 min to get my drink once at the cashier. I finally get my drink and as I drive away I see something black crawling in my drink!!! Seriously Starbucks! I didn't ask for protein in my drink. I found two bugs in my drink! I decided to call them because I wasn't going to sit in that line again. The manager told me sorry, like really I literally sat there for a very long time and all u have to say is sorry! I let him know how I felt about the wait as well and He said they were busy today, but really they are slow all the time.. I guess they always must be busy! I won't be coming to this location ever again. I'm sure I'm not the only one that feels this way. I think Starbucks needs to come up with another technique on drive thru customers and in store customers. Looks like they were all over the place today. And honestly they need to clean their area, if I had two bugs in my drink can you imagine what's inside the store? read more

Starbucks - Nasty bug that was crawling in my drink that eventually died because it got stuck in the coffee. - Coffee & Tea Near Me - Ewa Beach, Hawaii

See all

Loving the new drive through Starbucks, near my house even! Don't listen to the negative reviews, this is a new store, and the only one with a drive through in the area, the service is just the same as with any other Starbucks. I normally make it through between 6-8 AM, and am never waiting longer than normal at any other Starbucks. Staff is friendly too! read more

So this Starbucks had major service related issues in the beginning but all seems well at what I now call my favorite Starbucks to visit. It's a new location in the Laulani village shopping center. It's a free standing building with a drive thru. The employees attempt to get to know you and acknowledge you by name based on my experience. Another important aspect is the drink quality is always consistent. Major shout out to Silla, Shane, Lauren, Amber, Grace, Molly, Kayvon and all of the other great employees here! Thank you for the great service twice a day. read more

"Finally!!!" - Starbucks drinker. Yes, even though you can buy Starbucks in a bag, in a cup, in the lobby of your local Target or Safeway, or at a Starbucks one block away, the Starbucks faithful will still rejoice when a store opens a few hundred feet closer to their pattern of life. Like Starbucks is some big secret only a select few of elitist coffee snobs are enjoying. (Did you know you can order coffee with flavored syrup in it? OMG!) Well, as the cliche goes, "be careful what you wish for - you just might get it." Hence, a list of otherwise stout Starbucks fans reviewing this new location with boos and hisses. "How DARE you run out of my favorite syrup!!" I skipped opening week the same way I swerve to avoid a puka or marmot when I'm driving. You know volume will be intense, so stay away and let it work itself out before you dip your toe in. It isn't like you can't get Starbucks anywhere else. That said, this location is a raging upgrade from the one a block away in the Foodland shopping center. In other news, everything in the Safeway shopping center is an upgrade from the Foodland shopping center. Get used to it. The drive-thru alone earns this shop a star over other locations, and it's also clean with more seating than you might be used to seeing. I had no issues with my order, even though ordering a "regular" gets you a puzzled look every time. But while it's an upgrade from other local stores, Starbucks just isn't offering the quality of coffee as a lot of local coffee shops and chains. Seattle has nothing on Kona. Nobody's flying home from the island with bags of Starbucks in their suitcase. Just saying. read more

5 Stars for drive thru!!! All I can say is FINALLY!!! The only Starbucks drive thru I know of is in YPO. Lets hope the service is just as good! read more

I came here on a Sunday to purchase three petite vanilla bean scones. I don't know why I continued to make my purchase knowing the sliding door to the baked goods were open. It was also: 1) messy, unorganized where baked muffins and croissants were not even on the platter but on the red cloth and like it was just thrown in there and 2) were not presentable at all. Signs to the baked goods were also there but there was no item for it. As I looked for the petite scones, I noticed they were in the very back near the sliding door, only four left. What I also noticed was a fly in the display case where all the bakery items were in. I informed the barista that there was a fly and he tried to shoo the fly but he failed to make sure the fly was out before closing the sliding door. The fly was still in there! I asked the barista if there were any fresh petite scones and he said he was going to bring some out. My daughter later told me that the barista had given us the petite scones that were in the display, yes where the fly was flying this whole time!!! Yuk! I am very disappointed! I love Starbucks and go to the one at Alakea almost everyday and it is clean. The barista's are very friendly there too. This is what I call a Starbucks and what Keaunui Starbucks should be! read more

I don't frequent this location much as it is worse than a year ago. They lack decent customer service. When my order was wrong, they acted like it was my fault, they took back the drink, but the facial expression of disgust - wow!! Go figure. The drinks are also inconsistent. read more

Slow service but has good number of seating. One large table in the center. Lots of chatter in the store but I think that's the nice part of coffee shop. Aside from the service, just your regular Starbucks. read more

This (Keanui Drive & Ft Wraver) is the best Starbuck's on island. The staff is always friendly and energetic no matter what time of day it is and most importantly the service is awesome. No matter what I order, it is always made correctly - the way that I asked for it. I visit other locations only when I have to, but try to rely on this one for everything - beverages, food, internet usage, lounging, etc. read more

Fast Competent people always greeted with a friendly smile. One of the best Starbucks I've ever been to certain probably have one in the neighborhood read more

I love this Starbucks. I've been going to this Starbucks ever since it opened several years ago. While the staff has changed, the people are always helpful and surprising in their memories of the hundreds of drinks they get every day. They call me out by name whenever I enter the store and my drink is always the same every time. When I mobile order my drink, if they're missing a few ingredients for it, they wait until I arrive and ask my approval before making it first and passing it off to me. Cricket, one of the Barista's, is fast and so incredibly nice. I always look forward to seeing her there. Heads up for people, The one flaw in this place is the drive through. Too many people are lazy and don't want to park, get out of their cars, get their drink, and get back in the car in less than 5 min. They would rather wait 45 minutes to an hour for a few items in a line that stops the entire parking lot. Watch out at prime time for coffee as many people will block you in and refuse to move so you can't get out. Traffic jam central at certain times. Always faster to get out of the car and go in than drive thru. read more

My drink is a little complicated but they always get it on the spot and I've only been in the drive thru. Wish more Starbucks in Vegas were like them. Good job guys. read more

We recently moved into the area (4 months ago), I have two young kids and getting them out of the car is just not convenient for a cup of coffee. Even through I prefer any other coffee (if possible) than Starbucks, unfortunately nobody else has drive thru. That being said, I have been pleasantly surprised that my coffee has always been good and the kids enjoy their cake pop treats every once in a while. The reason I took one star off is because the wait can be somewhat long at time, not sure of this is because they are understaffed or just slow in general. read more

I love coming to this Starbucks, literally will wait or go out of my way to buy my coffee from this particular Starbucks. Staff are always friendly, accommodating, and kind. read more

I had bought a drink through the drive through and brought it home for my friend.. when I got home she took one sip realized it was the wrong drink. I immediately brought it back into the store and asked if they could please make me a new one. The cashier gave me a damn near interrogation asking when and where we got the drink from. When they got the order wrong?? The drink was full and only had one sip taken from it. They acted as if I was trying to pull a fast one and get a free drink. But $6.50 for a coffee I would like for my friend to enjoy it. Not even a sorry or anything. Terrible customer service. read more

Really effing annoying how they pick and choose which drinks to make based on who they know and other similar drinks in queue. So if you have a completely different mobile order then you're stuck waiting for a ridiculous amount of time...and often have to remind them to make your drink order. read more

My go to spot for caffeine!! Close to home plus they have a drive thru.....you can't go wrong with a drive thru, especially when you're in a rush or just can't get out if the car for some reason! read more

Starbucks - Coffee & Tea Near Me - Ewa Beach, Hawaii

I always mobile order with this location and they know me by name now. It makes me smile that the baristas make an effort to greet me by name when I come in to pick up my order. Drinks are always good, and the staff are always friendly. read more

I like the convenience on mornings I need to stop at the bank before work. Nothing like a coffee for the road. Do not like the drive thru. If you can't keep up with both in-house and outside service then create a dedicated drive thru barista and allow those who enter the store to be served in a more timely manner. I really feel for the staff trying to keep up with demand and they're usually still bright and delightful young kids. Customers should not be penalized just because we appear to have the time since we walked in rather than ordering from our cars. One more thing:My name is officially Bah Humbug from now on. The red cups work just the same as the snowflake ones. read more

I used to go here frequently to study. But recently the store is dirty. Everytime I went the floor is dirty and full of crumbs and wrappers. By the windows there's a lot of flys. I usually get the same drink and they always mess up my order. And it's even more frustrating because they take a while. Service is not to good either, they tend to be A LOT NICER to the people they know smh. read more

Always coming here early in the morning with my niece to get our Starbucks fix. Awesome customer service & drinks comes quick.. Sometimes their busy when we go but it's worth waiting. Recommend!!! Thank you to the employees for working hard to make our drinks!! read more

I usually go to this location because of the drive-thru convenience. 9 times out 10 the drive-thru line takes me over 20 minutes to even get to the order box. I've written Starbucks corporate numerous times about either needing to staff more workers in the morning or providing this store with more blenders and such so that they don't have to wait long for one drink in the blender to be done before they can put in another. Multiple times the only response I've gotten back from corporate was "we'll share your feedback with the store". Obviously my "feedback" didn't help because it the same old wait every morning. Additionally, for those reading this thinking "why don't you just go into the store" ... Well trust me, I've tried that too, but the inside the store takes just as long! I don't understand. There was even a time that the drive-thru line was long so I went inside only to find that walking into the store took longer than if I were to just go to drive thru. There are some good days with this location which is why I'm giving them 2 stars. I just wish things would change regarding their drive-thru ordering and getting drinks on time. read more

I frequent this location and have reviewed it in the past, I must say the person working the drive thru window tonight is pretty awesome with customer service. The few times I Have been served by her she is always joyful even though its 9pm at night, she always has something pleasant to say and is really quick with my venti hot chocolate, I never have to wait more then a few minutes..most nights when she is not serving at the window I will wait 5 minutes or longer even though I am the only customer. Consider making this person your training manager she is great at delivernf a consistent product with consistent great service. read more

The people here are nice. Fast service. I enjoy the hours and since it's close by to my house, I like to come here a lot and just write and read while listening to music. read more

Bad experience at this location. I ordered two different drinks and they ended up giving me two of the same drinks. I told them it was the wrong order they said it's not. It wasn't worth arguing with them, so I just ended up buying another drink. I wasn't able to put up my order history bc the history doesn't show the drink you used your rewards on. read more

Always get the Iced White Chocolate Mocha, Soy and no Whip Creme, basically my go to. But when the holidays are here, add a pump of Chestnut Praline! My absolute favorite. Even when the season is done, I always try to order It before they run out (seriously wish It was all year long) Love the app, so convenient for mornings when I need a fast order. But when I do go to the drive thru, always friendly workers, just wish It wouldn't take too long but I get It, everyone loves starbucks so I can't complain. read more

This place is always busy but they do know how to crank it out because it's adequately staffed unlike other Starbucks I've been too. Like most places it's a hit our miss on the quality and service. Inside is spacious and clean. read more

After a good start with the mobile order concept, they gave definitely started to slip. At least half the time recently there is a problem. 'Printer didn't work', missing items that have to be started over, or just plain not made. Many times just quicker to walk in or drive through. read more

This is a pretty homey Starbucks I would say. It is about halfway through Ft. Weaver Rd. going down the strip of Ewa Beach. It is located in the Laulani Village Shopping Center. It is interesting because there is another Starbucks inside Safeway that is literally a few thousand feet away from this one. I haven't seen two Starbucks locations so close to each other than this one and the other one! Anyways, this location has a decent amount of table and seating areas. You can always find people working on something, like for a good example students always studying. This one also has a drive thru which is cool. You can imagine it to be poppin' at all times especially during rush hour and such. Whenever I come here, the tables and seats and stuff is always filled. I guess since this is one of the only Starbucks locations in the area combined with choke people who live in Ewa Beach, you can imagine. The customer service is pretty good. Sometimes they can get lazy when it's dead but eventually they will get to you on the counter. I just have to put it out there because one time I stood at the counter with no one behind me one time and waited for a good one or two minutes before a Barista helped me. All good though, still a good location I like to go to. read more

Drinks are on par with other Starbucks. The drive-thru is the slowest drive-thru I've ever been through. It sucks that I have to wait longer than the average customer who goes inside but grabbing drinks inside with a baby is a pain so I wait the excessively long wait in my car. read more

I'm not gonna lie when I say that I look forward to Fall season because of the seasonal flavors that Starbucks brings back every year, but for me, it isn't the pumpkin spice latte. I love, love, love salted caramel. And the drink that tends to be my usual is a salted caramel hot chocolate. I'm not usually a coffee drinker, so this perfect tall cup of goodness will warm your insides and make you think of childhood. Corny, yes I know, but it always gets me into the holiday spirit so I can't complain. Besides the hot chocolate, I am a big fan of iced chai, and that has a bit of a pumpkin spice to it, so it's like I have a little bit of Fall all the time. If I really can't function and need that extra kick, I'll depend on an iced vanilla latte and Ewa Beach Starbucks always gets my order right. The drive through is a bit lengthy most of the time, so it's faster to walk in and order your items at the counter. It's just as fast to do a mobile pickup. I love the atmosphere here, I'll even sometimes suggest work meetings here to relax, but at the same time, function properly! read more

Starbucks - Coffee & Tea Near Me - Ewa Beach, Hawaii