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Starbucks

2.3 (157 reviews)
InexpensiveCoffee & Tea
Open 5:00 am - 9:00 pm
Updated 2 months ago

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STARBUCKS ATMOSPHERE

What's the vibe?
Outdoor seating
Dogs allowed
Good for working

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Reviews With Photos

Chilling out
Scarlett N.

Good experience at this location. It's chilling out and quiet for lunch time My order's made correctly. All staff friendly. The restroom has passcode but I noticed that they allow you are using it without making any purchase- just nicely ask them for the passcode. It's not a big deal. I may did not notice my local Starbucks. Because this one using the paper straw. Good for environment .

The shop
Hector H.

I requested my usual hot drink. I prefer an extra hot macchiato, because I luv my coffee hot. Coffee was ok, cashier service was nice. But the lady who made my coffee got upset because I told her my coffee was warm, NOT extra hot like I had requested. Clearly the communication was very poor among the staff. The lady that made my coffee gave me an attitude because I asked for what I paid for which was an extra hot coffee. This is the most disappointing Starbucks I have been at so far. Don't come here! Save ur money and go else where!! NOT WORTH SPENDING UR TIME OR UR $$ here. Too bad I can't give u a negative star review, so u get the lowest one. Never again will I come here again. Thanks for bad experience during my vacations! and don't get me started on the coffee shop.....

Robyn B.

This is the Starbucks Drive through, where after the employee told me to "make a U-Turn and go back through the drive through to pick up my Grande Cappuccino that was shorted on my order." The order I repeated back to her and specifically asked her, "you have two cappuccino with each and extra shot? Correct? -Yes." When I attempted to do as I was told, I was nearly killed by a commuter truck as I made a short dangerous U-Turn into the Starbucks parking lot. I spent 10 minutes in the first line and now I'm in the far rear with two sandwiches turning to microwaved breakfast sandwiches, and 1coffee black (for toppers) and 1-Cappuccino, all getting colder since the coffees were not exactly Hot? When I said shoot! I should just run in. I wasn't dressed to go in BTW, but I did. I asked for the manager. I was greeted, thinking Yay! She can just make it and I can be out. Why would they put me at the end for everything else I ordered to be 30 min. Cold by the time I got back through, why wouldn't they just fix it right away? Anyhow, she immediately interrupted me before I could even share my dissatisfaction on how I was being treated and served. She says; "the window person couldn't hear my order because my dog was barking, that's why she said go through the drive through." ???? What????? My GSD was lying still in the back as I ordered. When I said a "pup cup" then she popped up, not barking until the window. That's when they ask for a tip before I knew they cheated me a coffee. The supervisor (Name with photo) Was so rude and disrespectful to me as a customer. 365 days. Never ever again... She said by me saying; how entitled can you behave was hurtful and she refused to serve me, treated me like those crazy videos of people getting physical in fast food places. lol! Very far and opposite of anything like this. I'm a grandmother and was just trying to surprise my husband on an Snniversary get away where his family roots are 5 generations back of Fisherman and loggers to Fort Bragg. Yes, we are both 4 generation Californians, 6 generations deep. So we aren't new to our cultures here. I'm Also a past coach of Skunk Classic Soccer Tournament for years. This gal should be fired. She has no idea how to interact with service. They took my money, asked for a tip before service( I tipped) then refused to follow through and then I had to ask for my money back when she asked me to leave. Wow! I had listen to her words and poor behavior towards a loyal patron, she, had tons of accusations without accuracy to what was happening. She was a total authoritarian and her story was a lie. I had my cam corder on. Oh yeah! Then there is that! Don't go here. If you want a total Woke nightmare of disrespect of your time and hard earned dollars, then go. This Starbucks experience is exactly what is wrong with California and America! Shame on you Starbucks! I did call Corporate. ?? On a Five star note! The drive through coffee hut was The Best Latte in sooo long. Close to Harvest Market.

Dining area and service counter.
Gene F.

We ordered oatmeal, 2 lattes, and a bacon gouda egg sandwich. Our hot food came earlier than our drinks. I had to ask about our drinks. Then had to go up to ask fir a spoon snd sugar. This is a California state law I was informed. The oatmeal was Lukep9 warm. When i asked if they could microwave it, i was offered mire hot water which was added to it. This made the oatmeal too wet. And it was still too cold. My husband ate it anyway. Lattes were okay. My sandwich tasted good, but the ciabatta roll it was on was rubbery from being microwaved. All in all, not a good experience like I'm used to at Starbucks. Interior was okay, but a bit dirty.

Not a single sip taken out of Luke warm American. The order was with no room. Make sure you check your drinks before you walk out.
lauren c.

Ordered Americano with no room. Received lukewarm americano with lots of room. Make sure to check your drink before you walk out or drive off.

Every surface dirty

I just left this location minutes ago. As always, a bad experience. Service at the counter is always SLOW, no matter how many people are working. Drive thru and pre orders always take priority. I go in for just a black coffee, but because the clerk is talking endlessly to the person in front of me, it takes forever. Then, after handling my cash, she rubs her hand all over the lid to my cup trying to get it on. Worse, the location is FILTHY. Every table is dirty, the counters are dirty, the floor is dirty. Spilled coffee and food, and packaging everywhere. I work full-time in food service, and I always leave here thinking there must be no management whatsoever.

Covid times! Still need coffee..

See all

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11 months ago

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29 days ago

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5 months ago

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1 year ago

No outlets. Can't plug in a laptop or charge a phone. Do you even know what a Starbucks is for?

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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1 year ago

Everything! Fast, friendly as usual at most Starbucks locations. Made well, as expected.

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6 years ago

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4 years ago

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2 years ago

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3 years ago

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2 years ago

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5 years ago

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5 years ago

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3 years ago

Excellent customer service drinks are always done as ordered and timely. Everyone in there is friendly and it's very clean.

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6 years ago

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4 years ago

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6 years ago

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Ask the Community - Starbucks

Review Highlights - Starbucks

Even during this pandemic they still make everything great and for how busy they are, they are always going 100%.

Mentioned in 3 reviews

Read more highlights

Starbucks - coffee - Updated May 2026

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