The place is nice & clean. Service is good. Just wish my iced coffee is more strong. Feel like most of the starbucks coffee is water down. Not as strong as before. Especially iced coffee, with the price we are paying, is more iced than coffee. read more

Got my early morning coffee. Love any place open at 6:30 in the morning with pleasant employees. And I got my Frappuccino..They were out of expresso this morning and their credit card machine was down so cash only... I was grateful for my luscious drink, an employee that wasn't freaked out because things were going sideways at work. I was also able to get a drink for a coworker and start her day out great too. Sorry but coming from the West we love our Starbucks.... Now if only you would get In and Out burger here..... read more

Starbucks - Drive thru - Coffee & Tea Near Me - Fort Myers, Florida

Worst Starbucks I've been to in Lee County. My husband and I stopped in and ordered egg bites and a danisb. I was going to get a drink but they were out of everything I tried to order (3-4 drinks). There were four employees and it wasn't busy. It was a Sunday evening. It took 20 minutes to get two food items that go in the oven and then a button is pushed and does all the 45 seconds of work. I was given my danish and had to ask when my husband's egg bites would be done. They didn't give them at the same time. The employees couldn't have been more indifferent. They all moved at a glacial speed when they weren't standing around looking lost. The three ladies ahead of us ordered simple drinks and were still waiting with none of their drinks in the counter when we left. read more

Starbucks - Dirty counter - Coffee & Tea Near Me - Fort Myers, Florida

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I've been here a couple times with friends over the years. This Starbucks is conveniently located to a lot of things. We used to meet up and sit inside and enjoy coffee and catch up on life here. I never had a poorly made drink here either. I never had to fight for parking here as you do with other places who poorly set up their drive thru. My go to? The cinnamon dolce latte. They currently do not have that syrup in stock anywhere, but I sure hope they (Starbucks) bring it back one day. read more

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This Starbucks is a hub for our family in Ft Myers West Coast Fl. We gather here, meet neighbors friends. The Staff is very friendly, efficient. I must say very good Baristas. Always clean. Well stocked with seasonal merchandise. And, fresh roasted beans you can grind the whole beans at home. Or, they will be happy to do so for you. As for the beverages, they are always spot on. Perfectly blended adjusted to any adjustments you request. ***If not absolutely satisfied with your beverage they will be more then glad to correct it. Lots of choices for early meals or anytime of day. There drive thru is busy. As can be expected:-) they move the orders fast and efficient. Parking is rather challenging, based on the fact that it's located in a quaint but, small shopping center. Still, since I-75 is located aprox 1.5ml E of this location. It's busy but, "A GOOD CHOICE" :-) Happy Eats & Happy Safe Travels. read more

Waited over 30min for a simple pour of light roast (blonde) coffee. They originally told me I'd have to wait extra for blonde to brew so I opted for Medium Roast Pikes Place Blend for "quicker" service. After waiting over a half hour they were ready to fill my order and I asked that they give me blonde roast instead since it must be available by then. They really need to find faster way to pour coffee for those that don't need a fancy drink mixed. It should take no more than 5 minutes. This is a fundamental problem with the chain and their process model, not the fault of the particular store. I have had long waits in the past. The famous bread store chain lets me walk in, pay at a kiosk and pour my own coffee. It's so much more convenient. I don't believe I will be a returning customer at any Starbucks locations. read more

I should've read the reviews before ordering from here. They weren't joking this I'd the worst drink I have ever received and I could tell from the color when I picked it up it was made wrong. I was right in front of the girl that sat my drink down and said thank you but she never acknowledged my presence, kinda rude. Will make sure you never come back here. read more

This place kinda sucks. They don't have an area where you would typically add your own sugar or cream. You apparently can't be trusted to do that for yourself even after dumping 4 bucks on a cup of coffee. After discovering this fact you are forced to then beg the staff to provide you with items you normally would add yourself. My advice is to just go to any of the other 100 Starbucks in the area. read more

This is my favorite Starbucks! The staff is always pleasant and makes sure my food/drinks are out quickly. Darius is amazing! He always recognizes me by name and is super friendly. It is a great way to start my morning. Thank you, Darius! read more

Friendly staff with plenty of seating available. The drinks were standard Starbucks quality and they even offered to do a pour over since they didn't brew blonde in the afternoon! Looking to return whenever I am in the area. read more

Starbucks - Coffee & Tea Near Me - Fort Myers, Florida

Finally another Starbucks in FM! Unlike others in Ft Myers: Plenty and Free parking, doesn't take jammed intersections and lines to the traffic lights to get back to the main street, soft cozy leather seating (although pleather would be better), large Last Supper size table and hard library chairs, stools, counter to stalk the workers, outdoor seating , they've got your butt covered with every variation. Staff knowledgable and friendly, everything is spankin new and wonderful Now don't tell too many, just your closest friends that hate coffee and live out of state. Selfish I know. read more

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I never knew this Starbucks existed because it's in the corner of a small plaza. However, I was glad to see that the location was relatively empty, very clean, and efficient in taking/making orders. Upon walking in, it is extremely cold, especially in comparison to the Florida heat. So if you're planning on studying here, I would definitely bring a jacket. The workers took my drink order and had it out within a few minutes. I didn't really speak to the staff, but I also don't expect them to spark a conversation with me, so I consider the service to be pretty good. I only gave them four stars because I was a little unsatisfied with my drink, a peppermint mocha frappucino. Not only did they leave out the sprinkled chocolate shavings, the frappucino was lacking the peppermint flavor overall. In their defense, I did order the drink in summer, but they should be able to replicate the same drink if they have the ingredients. read more

I come here almost everyday and 3 out of the 7 days a week my coffee is wrong or doesn't taste right I'm honestly over it and would rather make the extra drive to a better Starbucks and I believe his name is nick but he has the worst attitude always so monotone like he doesn't want to be there read more

This Starbucks is the worst, I never get what I order, it always tastes disgusting.. really disappointing and I still seem to take a chance and try again since it's by my job, never worth it. read more

The coffee was good - the normal Starbucks coffee you'd expect to find. And the service was great. However, considering that the #1 item this company sells is liquid in plastic cups, it seems logical that they would have recycling as an option when custom dispose of their trash after visiting the location. Starbucks is supposed to be at least semi-socially responsible, but everything sold here is plastic, and 100% of it is going to landfills. You can do better - you've certainly got the money to manage it. read more

I used to love this location but the baristas don't know the difference between a hot chocolate and a hot chocolate w mocha. i almost always use the drive thru and almost always have some sort of trouble with my experience when i do. most of the time i go back in and tell them to add in whatever they forgot but my last time going i went through the drive thru and ordered a hot chocolate, there was no one in line and they gave me my drive very fast. i waited a few min to take a sip bc hot chocolates are pretty hot and i hate burning my tongue. but when i did i was scorched with a burnt coffee taste yet again. i turned around and drove back through the drive thru ordering a new drink. when i got to the window the same barista who just gave me the hot chocolate refused to take back my drink. i asked if she could at least throw it away and she said no and made it seem like i was wasting her time. she made me pay for a new one and didn't ask to remake it or nothing. just stated that there was "nothing she could do" for me. that sent me over the edge. i have went inside to have them correct my drink before ?? why all the sudden do you not take back drinks? i understand wanting to keep drive thru times down but that was just straight rude asf. i just paid for my new drink and left. i will never go back to this location after that, pure disrespect. read more

Very friendly group. Robin is exceptional.....her personality is almost as good as the jolt of caffeine that is sooooo needed in the morning read more

I use to like this location but... now I love it! The staff is extremely friendly and kind! They always get my order correct! It's a must stop for me before I have to jump on the I-75! read more

Absolutely awful service. Had an order waiting behind the counter ready to go, and I had to wait almost 10 minutes to get help from anyone. I could clearly see it with my name on it. read more

BEST STARBUCKS IN FORT MYERS And there are quite a few of them. The excellent and informed staff is poised to serve you with alacrity in a pleasant atmosphere. The interior is somewhat sophisticated and if you didn't look out the window you might think you were in a big city. A nice place to hang out for a while or to make a pit stop in. read more

Starbucks - Coffee & Tea Near Me - Fort Myers, Florida

Placed a mobile order and went to pickup and 3 of 4 items were ready. When I asked about the 4th and gave the name the woman making coffee said it would be a bit. I waited and waited and finally asked again after seeing multiple people come in and order and get drinks and it turns out she never had the ticket for the drink she just apparently didn't look when I asked the first time so they had to start the drink then. Ridiculous to tell someone it will be a bit without even checking for the actual order. read more

5 stars due to simple math. 3 for being a Starbucks, always a win there. Star 4 for being a nice clean well ran location. 5 for great customer service every time I've stopped by here. In fact my barista today was one of the most engaging and friendly I've had. Especially in the situation, as I was walking to counter the manager told her that it was her turn to go on break after me. But she did not turn it in early, and just get me over with so she can begin her break. No she gave me full service like I was her first and most prized customer. Bravo. Wish I caught the name so I can give her direct kudos. Of course Starbucks is slow, people counting that against them in their review is petty. You want fast coffee go to Dunkin' Donuts or Use your Kuerig at home. You want Starbucks you wait patiently, quality takes time. read more

I'm really not one to complain but I usually go to this Starbucks and I'm just so irritated. I pay $6 for a coffee expecting to get more than 5 sips out of it but my iced coffee is legit just ice. I'm paying $6 for ICE and I'm so sick of it. read more

Starbucks - Legit only ice. I got like 5 sips. - Coffee & Tea Near Me - Fort Myers, Florida

There was a bit of a long line today, I mean it's Starbucks so its understandable! everyone needs their coffee but the customer service from Angie and Nick was great! read more

I'm giving this location one star because I know they can make a good chai tea latte. But the past couple of years they always taste watered down. I don't think I will be back to this location. Chai tea lattes cost too much to not get what I know you can deliver. read more

I've never once posted a review however after my experience this morning I decided that I should. I placed a order ahead order on the app to pick up in store on my way to work. Upon arriving I noticed a handful of people waiting outside the doors and also a line about 13 cars long. There was a sign on the door saying that their lobby was closed. The people waiting had all placed pickup orders. We stood their for 5 minutes staring at our orders on the counter while being blatantly ignored by the staff. As a reminder, we all placed these orders so that we did not have to wait in the long line because we have jobs to go to. I eventually knocked on the door and a young girl hastily unlocked the door and yelled "our lobby is closed". We had already paid for our orders and I'm assuming she wanted us to still wait in the drive through line (probably would have taken 15-20 minutes). I responded "we all have pickup orders and are not going to wait in the line" and she ran back, grabbed the orders, basically threw them at us and locked the door back. I am not entirely sure but I don't believe their policy is to have a closed lobby as I go to that location often. I thought the entire ordeal was extremely rude and distasteful and if they want to lock their lobby they should at least disable pickup orders from the app. read more

This is literally the worst Starbucks I have ever been to. The don't know how to make any of the drinks. The first time I went here they had to redo every single drink they made in the entire drive through line because they were all wrong. I went back a 2nd time(jokes on me) and they were out of all vanilla and caramel sauce. So I asked for a cold brew with one cream and I got a coffee that is literally half cream. Who wants a coffee that is literally half cream! read more

Haha ! They must have made a mistake, I had a good laugh. Great service, great product. The person in drive thru was very sweet ! Sad to say I forgot their name. But fr fr though, my name is Mark not Cark read more

Starbucks - Coffee & Tea Near Me - Fort Myers, Florida

The staff were rude from the start and don't even know their updated mask policies as of April 26th 2021. I was not offered a mask and instead was told to wait in their long drive through line. Furthermore, they threatened to call the police if I didn't leave their private facility; which is also not policy. I decided to leave instead of argue and went to another Starbucks that knows their policies and procedures. I meet at this Starbucks pretty often for work and the service has always been subpar pre-COVID and during. read more

Very slow service. It took @ 20 minutes in a 5-7 car line. Also my cup was only 3/4 full.

Such a nice staff and Starbucks, I'm traveling and always find comfort in the familiar, so Starbucks stays consistent and kind and delicious! Going again today! read more

Drive through extremely slow every time. I only come here because it is closest to me but I'd honestly drive a little further to the next Starbucks for my order. read more

Burnt coffee and half foam for a latte. Just wanted a quick coffee on my way to Miami so stopped in. Could not finish it. Disgusting

Website says open at 0530am, they ignored all customers waiting at the door and drive through. Unlocked doors at 0550am with serious attitudes. read more

Starbucks - Locked/not open 20 minutes after posted opening. I've seen 8 customers knock on the door and/or drive away. - Coffee & Tea Near Me - Fort Myers, Florida

I go to this one cause it's close but it's very slow. They have people that don't know what they are doing and always out of something. I ordered the new chicken bacon sandwich and they were out go figure. This is not a normal Starbucks. I'm hoping they open a new Starbucks at Gateway hopefully so I can skip this one. read more

I love this Starbucks location. It really feels like you're visiting with friends when you go in. I usually go through the drive-thru when I get my coffee or food, but this location has me going in to say hello. A few of the baristas know me by name and also know my order. I've never received a wrong coffee which is crazy rare for me since I have a more complicated order. read more

Drive through extremely slow, then the guy tried to give me my drink when I clearly seen him give it to the car in front of me and was exchanged back. Then the guy was rude when I told him I wouldn't except that one I wanted a new one. Garbage!! read more

"Paying" customers got chased away today (07/06) from the big table inside by the manager......"for a staff meeting (!!!)" Everybody had to get up immediately (on skype conference calls or other) and find another spot to sit! Never seen somebody so rude, unfriendly and unprofessional treating paying customers. I'm on gold status but will certainly rethink to come back. read more

Quick and professional service. Thank you Jodi!!!! Excellent barista. My coffee was delicious.

Typical Starbucks quality. No better or worse than any other Starbucks. Convenient location. Staff is friendly, but sometimes distracted by the behind the counter shenanigans. Overall on par for the chain. read more