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    Starbucks

    3.3 (55 reviews)
    ModerateCoffee & Tea
    Open 5:00 am - 8:00 pm
    Updated 3 weeks ago

    Order Starbucks Takeout or Delivery

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    STARBUCKS ATMOSPHERE

    What's the vibe?
    Quiet
    Good for kids
    Outdoor seating
    Good for working

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    Recommended Reviews - Starbucks

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    Reviews With Photos

    Elizabeth B.

    The downtown Franklin Starbucks (in contrast to the other Franklin locations) offers the best urban communal vibe for this area. It feels like you've walked into a NYC or Chicago type coffee shop with its spacious seating, hustle and bustle movement, brick wall / cognac leather chairs, and the friendly staff. It's by far my favorite; however, walking is ideal as parking is limited and tricky - a few street spots and a few back lot spots that are not easy to get in and out of. Starbucks level food & drinks as always, never disappointed!

    Can't sit with us...
    Veronica M.

    Ok so are you guys under the influence of something that makes you very slow to think and do? Wow! Like WOW! My order? 1 sandwich, one grande coffee with extra shot of expresso, no foam, no whip, and a glass of water. What Do I get? 2 sandwiches, one venti drink missing the shot of expresso, all the foam from every previous order rather than milk and an almost 30 min wait, and that doesn't include the wait to place the order. They did skip the whip so yay! Blows my mind. I don't know what's going on but not good.

    Brett J.

    Liquid hot rich hugs in cups lovingly prepared by coffee barista artisans! I like to sip the wonderful blend and let it tantalize my soul with its powerful beauty. Coffee enriches life! Lights the soul! And engages the mind! Starbucks you are a joy in a world that needs more of it!

    Yes
    Christina E.

    533pm Sunday 6/9 - There is a male working that is always super friendly and a female working that is has not been friendly the last several times I've been there. This is the second time I've ordered a grande nitro in a venti cup and that I have questioned the portion amount. Last time I let her speak to me that the small amount was accurate and I went home to do a test to confirm. She was way off. She is not doing the full grande pour into the venti cup and it's extremely frustrating. This time I asked for a grande cup of water no ice and an empty venti cup to show her how small the pour is, she just said, "so do you want some more nitro in there?" - YES I DO WANT THE FULL GRANDE AMOUNT OF NITRO IN MY VENTI CUP PLEASE. I spend a lot of money here and it's infuriating to feel like more than once you're being cheated. And the way the employee responds when you question being cheated twice. The customer is ALWAYS right. I hope they will be able to have a training refresher about accurate portions in the near future to stop the madness.

    Heron O.

    My wife and I were at this location today, I'm Hispanic and she's Caucasian, I figured that's why the bad service we got. They never called my name, my drink had a extreme mint taste it was undrinkable and my wife's chocolate tasted more like water with some chocolate tint to it. Again, they never called my name, our drinks were just sitting there at the bar and my wife had to pick one up and verify if it was ours... horrible drinks, for almost $10 dollars, I ended up putting this drink where they belong (in the trash) and stopped at a gas station and bought us some $2.00 hot drinks. I'm placing this review on Google as well and every other place available, I would hate to see other Hispanics go trough what I went. I'm attaching a picture of the watery looking nasty drinks we got.

    Hank D.

    Awesome spot in the middle of historical downtown Franklin Tennessee. The crew always remembers my drink and the team always greets me immediately. Clarice and Liz Anna are fantastic barista's. They always make my drink exactly the way I want it and are very friendly and egg knowledge the frequency of my patronage. The store is very well-managed and always friendly and provide a great atmosphere. Thank you for always being there for my early morning coffee needs!

    Jonathan W.

    I'm a huge fan of Starbucks and this was a great one to stop in. For it being in such a crowded tourist spot the staff was friendly. Really enjoyed my latte.

    Downtown delightful. Mocha frap with coconut milk, no whip.
    Natalie W.

    Super sweet barista. Always happy to make my drinks, custom order and dairy free. Simply delightful.

    Extra seating and great mirror to create illusion of a larger space. Canvas art to enhance the ambiance...

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    7 years ago

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    10 years ago

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    15 years ago

    Awsome coffee and frappuccino, my best drink java chip.

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    11 years ago

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    12 years ago

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    12 years ago

    Sometimes a little crowded, but very good environment. Staff very friendly and helpful.

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    11 years ago

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    10 years ago

    Needed a quick start to my day and low and behold Starbucks Coffee Shop..great service..

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    12 years ago

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    19 years ago

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    Page 2 of 2

    Ask the Community - Starbucks

    11/16 Do they still have pumpkin drinks? 11/26: NO MORE PUMPKIN!?

    QUESTION: Any idea when Nitro will arrive?? ANSWER: It has arrived!!!!! 11/3/2018

    Don’t See Your Question? Ask Away!

    Review Highlights - Starbucks

    Since it is in downtown Franklin, it CAN get a bit busy, but that's normal.

    Mentioned in 8 reviews

    Read more highlights

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    The Fainting Goat Coffee

    4.6
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    0.5 mi

    Just south of Franklin on Columbia Pike sits one of the coolest little caffeine havens around, The…read moreFainting Goat Coffee. And let me tell you, this Old GOAT nearly lived up to the name. I walked in, glanced at the menu for approximately 2.7 seconds, and knew exactly what destiny had in store for me: the Salted Queen Caramel Latte. (Yes ma'am. Royalty in a cup.) I placed my order with a young lady who was polite, friendly, and engaging, the kind of person who makes you feel like you've been coming there for years, even if you just figured out where to stand. Five-star customer service before the caffeine even hit. Seating options? Oh, they've got you covered. You can sit outside upstairs and pretend you're in a Hallmark movie, or stay inside where it's cool and comfortable. We chose inside. The high-top table had USB ports and electrical plugs, which is a classy move. Nothing says "we care" like letting people charge their phone while they charge their soul. And yes, there's WiFi if you feel the need to actually work instead of just looking productive. Then I heard it, my name called out like I'd just won a prize. I stepped forward... and met my Salted Queen Caramel Latte. Wow. It was better than expected. Smooth. Rich. Perfectly balanced. I took one sip and this Old GOAT almost fainted. Which is ironic... because that's exactly where we were. If you live in Franklin and haven't tried The Fainting Goat Coffee, you're missing out. Go meet the Queen. Just be prepared... you might faint.

    Great experience here! Immediately was thrilled for the parking lot and ease of coming and going…read more Once stepping in, I was thankful for how they set up their orders with a great layout of how they used their space. It didn't take them long for them to make my drink, a salted queen latte, even though they were quite busy. I'm sure thanks to how they have their space setup as well as some fabulous workers! Loved how there were more private booth spaces. Genius! The drink was nummy + exactly what I was looking for. Thanks so much, Fainting Goat Coffee!! Hey next time carry more sizes of shirts so I can continue to spread word of your great coffee shop!

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    Chupacabra Latte!
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    Inside chorizo burrito
    Gluten free blueberry muffin and John Mayer with lemon.

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    Gluten free blueberry muffin and John Mayer with lemon.
    ONYX + ALABASTER

    ONYX + ALABASTER

    4.5
    (40 reviews)
    0.2 mi

    Onyx + Alabaster Coffee Lounge in downtown Franklin is officially one of my favorite coffee shops!…read moreThey're well known for the Alchemy Latte with honey, cinnamon, and vanilla, which is really good, but my personal favorite is the O+A Latte with white and dark chocolate. They have rotating seasonal pastries and the inside atmosphere is a big part of what makes this place special. The downstairs space is cozy and cute, while the larger upstairs lounge is perfect for some rest after a shopping stroll down Main Street, coffee dates, or getting a little work done. Pro tip: if you have time, walk through their connected interior design space and home market to browse home goods and decor, and stop by the Alchemy Wall to grab a free scripture or inspiration card!

    There is so much more good about this place. The decor, the coffee the people that work there, the…read morelocation, the ambience, etc... Unfortunately the "scent" is so overwhelming and gives us an immediate headache and nausea upon entering. Myself and many people I know have had to stop going there and it's such a shame because that is truly the only reason. It's not even that this scent is bad, it's not. The chemicals in synthetic fragrance do have a negative effect on everyone because they're endocrine disruptors, but especially those who are sensitive to chemicals. I'm praying that they stop using it and we can enjoy this place again.

    Photos
    Menu board
    Menu board
    ONYX + ALABASTER
    ONYX + ALABASTER

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    Little Rad Market

    4.7
    (32 reviews)
    12.0 mi

    I was making my way for brunch plans and decided to visit Little Rad Market on the way…read more I only tried their Cortado + a hot Matcha and was happy with the results. Compared to other places in Nashville, the Matcha I had was was perfect with the taste and texture (it held up with it's savory umami flavor without being too watered down/ too much milk). On the other hand the Cortado was not overly extracted + not bitter, and had the perfect amount of milk to soften the espresso. The place is located in a strip mall and is small inside. Parking can also be found outside directly of the store. The service and staff was also friendly and nice. My personal rating: 4.5-5/5

    Little Rad is a great spot to grab a coffee or bite to eat! The frozen yogurt and small curated…read moregrocery section sets this cafe apart from others in the area. I tried my first affagato at this cafe so it will remain special to me. The combination of espresso and frozen yogurt is fabulous. I am always intrigued by the salads and other fridge/frozen food they sell. Everything looks yummy. There is limited seating but I have enjoyed studying here. It can get quite loud as the busy hours come and go, but it is nice to see a wide variety of ages enjoy this cafe. Below are the items I have tried and their ratings: Sweet potato latte (iced, seasonal): 10/10 Honey sea salt latte: 7/10 Pistachio raspberry latte (iced): 10/10 Affagato: 8/10

    Photos
    Interior
    Interior
    Little Rad Market
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    Starbucks - coffee - Updated July 2026

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