At times the music is so freakin loud you can't have a conversation with others without practically yelling. I notice this more often the case when the manager is on duty. read more

We love this place, drink always so good. The employees are always friendly and nice . The ambiance is nice because it can be your quiet cafe to get work done but also a good hangout spot with you and your friends. And we can have the chance to get more for collection. read more

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Every single time I order from here they do a rushed job it's ALWAYS incorrect and sloppy this is my third time ordering and they simply forget the simple things I order a brown shaken espresso with cold foam with no cold foam or dolce powder . The last time ordered from here I asked for a matcha latte with strawberry cold foam they were so lazy and put it in a separate cup read more

Starbucks - Brown shaken espresso with no cold foam or cinnamon dolce powder - Coffee & Tea Near Me - Glendale, Arizona

AMAZING service, I don't remember the baristas name i wish i diddd! She has dark hair second time making my drink and it's always perfect and OMG she made my day with the writing she put on my drinkkk:) read more

Starbucks - Coffee & Tea Near Me - Glendale, Arizona

Terrible customer service with alee thw drinks were wrong and we kindly asked if we could have it re made and she rolled her eyes continuously very rude very disrespectful read more

Had on person ahead of me, then ordered. I did not receive my one coffee until 8 people after me received theirs, poor service no one was paying attention read more

The staff is friendly and fast but almost feels like the clock of Turing things out is much quicker than quality for almost 7 dollars a latte you would hope it was a full cup this isn't the first time my latte has been short, my iced drinks I feel have more ice than a beverage even though I state light ice with space on top the cup is jammed packed with ice. read more

Starbucks - Coffee & Tea Near Me - Glendale, Arizona

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I tend to order through my app, but on my trip here I did that and ended up adding something else when I got here. I love books, and they have a mini library set up in the corner. I don't spend much time inside, I like to grab my items and go, but I could see the perks of hanging out here. They even have a couple places to sit outside if you choose. The service is good and so is the atmosphere. read more

Slow service... Drinks take forever to be made, regardless if they are busy or not. When I use my mobile app at this location I give it a good 20mins before I show up. When the drinks do come out while you are waiting the employees rarely call out a name, they just put them on the counter and never look up. Overall the employees are rude and rarely make eye contact or have any interaction with you. When you order a cold drink there is rarely enough ice in it. Music is always too loud and most of the time, the genre they are playing is not exactly Starbucks approved... The only reason I continue to go to this location is due to convenience. Hopefully somebody from Starbucks corporate or someone that cares from this store sees this and makes some changes to this location for the good. read more

Wow. Just not a good vibe. Tables and chairs smashed against very hot windows. Only spot not that way basically in the trash can. Two male employees only interested in yelling stupid repetitive jokes to each other while female doing all the work. Grimy. (See pictures) I wanted to chill for 10 minutes with my overpriced long awaited coffee and as I sat almost in the trash can the genius guys cranked really disturbing yelling "music" that came on suddenly and about gave me a heart attack. AWFUL read more

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The lady at the cash register today was so sweet and bubbly! I didn't catch her name but whoever was the cashier at this location this morning at 7:55am you are such a kind person and I really appreciated that!! Be sure to tip those who show up to work :) I like this Starbucks because they are fast and efficient as well! read more

Unfortunately not good service at this location. Standing around only to see they forgot me.

Still love going to my 43rd Ave. and Thunderbird location almost daily I always get an iced caramel macchiato grande bring a Venti cup, so I can get extra ice and double caramel!!!! Love in a cup lol. read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Glendale, Arizona

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This place is usually packed with people either studying or just chilling. Love their caramel frappacino. Also you can order your drink thru the app and have it ready when you get there. read more

Starbucks - Coffee & Tea Near Me - Glendale, Arizona

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I grab Starbucks pretty much every Friday for my kids. My normal location didn't have my daughters drink but this one was close and had it. They do not have a drive thru however, they do have curb side pickup. Inside was clean and organized and our mobile order was ready to go as soon as I walked up to the counter. The employees were friendly and I'll stop in again if I'm close. Thanks! read more

Leo was great and I would like to thank him for cheering up my morning. Good luck with your competition!

Kasia the store manager is amazing. She runs a great team and is the best at talking to her customers. Store is always clean organized her partners are always super nice and respectful. Food and coffee is A+ as well read more

Completed a mobile order for this location and was told it would be ready in 7-10 minutes. Arrived after 5 minutes and was immediately greeted by staff. They requested my name and already had my order (wrap and drink) ready for roll. What more do I need from Starbucks? My only complaint was they were a little heavy handed with the milk in my latte, but it still was good. read more

This Starbucks sucks waiting over 30min to order bc some girl in front of us "claims" she works at a different Starbucks but doesn't know her employee # or anything... she was ordering 10 drinks got her other job bc I guess if you work at a Starbucks you get a buy one get one free deal?!? Soooo were waiting and waiting and let's add this girl was a total bitch to everyone. Pretty sure she doesn't work for Starbucks because their staff are always so overly friendly it's awesome. So finally we order we are basic venti iced coffee with classic/vanilla cream. One I'm sure the staff is all annoyed and flustered by this annoying girl.. BUT don't mess up our drinks mainly when it's written on the cup what we get!!! Omg we already waited 30 min come on make our drinks right. No joke just iced coffee with cream So sad but I hope next time we don't run into this issue again. read more

Friendly baristas, they had my nitro cold brew w/sweet cream ready before I even sat down & playlist is poppin' - major kudos! Used to coffee over hipster tunes playing in most places, so not sure if it was today's specific playlist or if they always play the slaps but it fed my throwback, 90's/00's R&B soul! read more

Starbucks - Coffee & Tea Near Me - Glendale, Arizona

One this that this location knows how to do is to FCK UP YOUR DAMN DRINK!!! I get shaken espresso every day and i try to avoid this location as much as i can but unfortunately i live close to this one so on the weekends i end up getting some here and get coffee in Scottsdale WHICH HAS THE BEST LOCATION! This place needs to shut down!!! Staffs have disgusting attitude when you call them out on a drink they fckup! read more

Go to this Starbucks on occasion while my husband is at the chiropractor next door. I always mobile order when we are at Bell so you'd think my drink would be ready...never the case at this location. Order a Trenta Mango Dragonfruit refresher and one Grande Mango Dragonfruit for the offspring. When entering there are about 3 people at the cashier ordering. The barista behind the counter is working quick but the girl in front of me must have had 10 drinks he was making. My son and I wait...and wait. Several people that came in after us and ordered at the counter have now left while we still wait. So I finally ask. Oh sorry we only have one of your drinks. We ran out. Ok shit happens I get it but one would have thought since I was standing there for so long one of the three people working would have asked what I ordered. And to add insult the "manager" said you only ordered 8 minutes ago...so I get a Pineapple Black Tea Lemonade instead, or so I thought. The girl with the indian accent even asked do you want it sweetened. Finally get my drink. Walk back to the chiro office and find it's just black tea. Not pineapple infusion or any hint of lemonade. I probably won't be going back. Two stars because the "manager" gave me a $4 gift card for the inconvenience of no refresher. read more

Pretty typical Starbucks location situated relatively near Midwestern University. Tends to get a bit crowded during peak hours though there are extra tables outside. Service is swift and drinks come out at a relatively fast pace even when the place is packed. Definitely a good location to grab coffee, study, or chat. read more

Starbucks - Caramel macchiatos - Coffee & Tea Near Me - Glendale, Arizona

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I went to this Starbucks location yesterday after I messed up on my mobile order. I meant to send it to that location and accidentally sent it to the one by my work. I walked in, explained to the barista what had happened and BOOM! she instantly grabbed a new cup and started taking the order for me. It really meant a lot to me that she did that. I hope that someone from Starbucks corporate sees this and gives the staff a high five for me because they truly deserve it. That's exactly how you would hope your employees would treat their guests. Thanks for my green tea frap with protein! A full belly and a smile really go a long way! read more

The team members at this particular Starbucks are the best and Starbucks is very lucky to have them, in particular Allison and Gilbert. Alot of personalities pass through their doors and they pretty much keep their cool remaining polite, even when being spoken down to (can't use the "b" word here!). They pretty much know their regulars and it's nice to be acknowledged for all the $$$ that get spent here weekly. I figured out that monthly it's the same as my car payment! Thank you for being the best in the Arrowhead area of Glendale. Corporate should be proud of you. read more

I am pretty much a Starbucks addict {hey- admitting it is the first step, right?}... So I had been frequenting another Starbucks for several months until my route to work changed and I decided to stop at this Starbucks instead, which was a big change b/c the other one was a drive thru. After the first cup- I was hooked on my new Starbucks location! The drink was 4 times better and they were way friendlier! I think the volume of the business takes a toll on this location- yes, and it is hard to keep up. HOWEVER, I see people in their daily sitting at the tables utilizing them (inside and out) and regular customers... that means they are doing something right. read more

I stop here and pick up a mobile order every morning! The last few fridays has been a complete joke the people are slow as shit and work with sense of urgency. Mind you I place the order around 620 every morning and it take me just a couple minutes to get there but it's always ready minus fridays I walk in one drink is ready and the other is stand the while these two people take there sweet time and watch my drink sit there and the sweet cream foam just need poured on it it sat there for at least 15 minutes till I said something. Then the excuses started. The crew on Friday is a joke and I will definitely not be stopping at this on fridays ever again I will drive a mile or two out of my way to work to save time from here on out!!! The Friday crew is the reason for the 1 star and I wouldn't of even put that if I didn't have to! As for the crews Monday threw Thursday they kick ass and my drink is always perfect!!! read more

Second day ordering through the mobile app and having the drinks made poorly. Cold Brew tastes like hot coffee poured over ice, espresso shots were so watery that my husband's latte tasted like straight up milk. Staff has seemed nice but the product sucks read more

Quite possibly the slowest Starbucks in AZ the barista today looked like he was confused on what he was doing. The guy who took my order asked what he could get me and then started having a side conversation with his coworker a female and then turned around and looked at me and said I'm sorry what can I get you?? Really I called and warren answered the phone and his excuse was well in case you didn't notice were busy??? Your barista doesn't know what he's doing dude! If your that busy as you claim to be hire more people read more

Honestly, I love Dutch Bros. But the the ridiculous long lines through it's drive through service and in-person service is definitely a drag. While the customer service is absolutely amazing, the employees should stop having personal conversations with customers while the lines are backed up. On top of that, its customers are no doubt extremely picky with their choices which further creates the long lines. There is no doubt that Dutch Bros KNOW their lines get like this but do nothing about. Using the same, tired, outdated, servicing model. Do better or lose customers. read more

The staff is friendly! It's smaller and cozy. They have a tiny book shelf with books to read!!! This place makes me happy.

I came to this location because it was close to my moms house instead of my usual and it was pretty busy. It was pretty dirty even at the pick up counter. I always do mobile orders and this one was a little chaotic. They keep mobile orders behind the counter and you have to wait for someone to notice you. Just was not a good experience. read more

My favorite Starbucks in my area, and I live next to a newly opened Starbucks store. The employees are all so sweet. I never made much conversation with the baristas, but they all know who I am, so now I do mobile orders and the minute I walk in they already know it's me and hand me my drink. There's a guy that works at this Starbucks in the morning who is awesome. For how busy it is they all work so quickly. read more

Pretty standard Starbucks. Friendly staff. Hot/ cold drinks.... Right next to Midwestern's campus and it closes at 9:30?!?! NINE THIRTY. Where the heck is the closest 24 hr Starbucks??!! read more

These people work very hard at this location. People and their stupid mobile apps. To the lazy customers who are TOO lazy to get out of your car and walk in like normal people. (Curb service) To the customers who use your stupid moble apps and drive in, fly out of your vehicle and crowd the counter as to keep people from seeing their coffeesplace. To the IDIOTS who sit in their cars with the engine running while people are sitting outside trying to enjoy their coffee. Absolute Idiots. read more

I gave this Starbucks another try. Much better!! Friendly and glad to help. I'M HAPPY NOW!! Thank you Jason!! Long wait for my chai tea latte that taste like warm milk. I threw it out. I'M NOT HAPPY!!! Starbucks chia tea has been a favorite of mine for a while now. I've visited numerous Starbucks in my travels and never been so disappointed!!! read more

This is one of my coffee sources before a long day's work. Staff is very friendly and consistent - doesn't seem like there's a lot of turnover here. Quick service and they always have my favorite Chicken salad with Tarragon sandwiches when I actually want to eat something as well. The only bad experience I had here was when some obnoxious fellow kept asking if my name was Dan - I guess he was just trying to figure out which customer there was his Craigsfist (sp?) connection. read more

Shelby, Thank You!!! For always smiling, helping me figure out how to work my app, helping me order my coffee the right way You're AMAZING AND I APPRECIATE ALL THAT YOU DO read more

Perfect Starbucks, friendly and fast! Always upbeat, great place to work online. I recommended this Starbucks, adding a Drive-Thru would be nice. read more

New guy Arthur. Learn how to treat customers better. You were rude today! I LOVE this location. If you don't improve will choose another.