Service is lacking here. Even with 4 workers and no one inside...... This is so very frustrating and disappointing as it should be consistent. I went in on my lunch hour and spent 25 minutes waiting for a double expresso. I will not recommend . Go 2 minutes down the road for better read more

Starbucks - Tall shrunk!!! Call it SHORT:) - Coffee & Tea Near Me - Jacksonville, Florida

I love this new location of the Starbucks on Atlantic. The vibes are very chill, always clean and not too busy which I really like.

Got a sausage muffin and it had been microwaved so long I could not even hold it through the paper sleeve without it burning my fingers. Tried to take a bite and burnt my tongue. Called store and they did not seem to care. I literally go there every morning, guess I'll try a different Starbucks that cares more about their customers. read more

This Starbucks is hit or miss. The employees are always friendly and usually quick. The store is generally fairly clean. The drinks can be really good, but seem to not taste that great about 30% of the time. read more

Starbucks - Brown sugar oatmilk shaken espresso - Coffee & Tea Near Me - Jacksonville, Florida

Service is terrible - we waited in drive through for 20 minutes. Go to a different Starbucks

This Bucks is on point. At least the past year and a half or so. I've never had an issue. The employees are friendly and hard workers. This location is always busy so you may have to wait a bit for your order. No big deal. The best thing about this location is the consistency of their drinks. They always taste the same and are delicious. Other locations in Jax very inconsistent. Like the McCormick and Monument location. I stopped going there. The one on Beach Blvd by the Goodwill is pretty good. I spend way too much money at the Bucks. read more

This location tends to make my drink wrong. Nice, new cafe but a couple of the staff members need training on how to read the stickers. I used to work here for years and my sticker is not complicated. Even the complicated stickers are expected to be read and made correctly. read more

I want to start off by saying this is my first time going to Starbucks. Yes I said it. I'm not a coffee person one of my students brought me a gift card and I had to buy something. The employee was very nice to me and patient. She told me what people buy besides coffee. I ordered a grill cheese and are severely lemonade. The strawberry lemonade is the best! Starbucks definitely have a new customer. read more

Starbucks - Strawberry Lemonade - Coffee & Tea Near Me - Jacksonville, Florida

usually they get my order right but this past few times it's been wrong and/or missing items, today i ordered an ice as white chocolate mocha decaf and i got a hot drink with caffein, the lady that took my order also seems new so im not mad about it but they have to be more careful about giving someone caffeine on accident if the order decaf read more

The SLOWEST Starbucks I have ever been to. 23 minutes for a coffee. Need better management of the location

Always a wonderful experience, staff is always super friendly & just great all around. I go out of my way to travel to this location. I'll be back... more than once a week read more

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I love Starbucks! Their customer service is usually great, order never wrong and unless its rush hour the wait isn't too bad. My drink of the month are the Refreshers, they're light and well... refreshing! So the name fits perfectly! I love the Strawberry Acai flavor, one Starbucks puts real strawberries and another left them out, but I prefer the strawberries. read more

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do not order matcha green tea from this location. they do not know how to make it and they're rude asf if they have to remake it.

COFFEE is the word! I like the way they remodeled the place. No matter what kind of coffee I get here-it's always top notch above the rest! Delicious coffee. The young man that took my order and the young lady who made my coffee were very nice. I downloaded(about a week ago)their app and put some money in my account electronically, so I wanted to check it out. Poof! I just scanned my app and I paid like that. Very cool concept. read more

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The girls here are very sweet! I was warmly greeted by Rita, and she helped me decide on a really yummy drink. She was personable, funny, and very knowledgeable about the menu. Everyone here was so kind and sweet to me. It really made my day stopping by. (I didn't catch the other two ladies names, but they were great too). read more

Starbucks - Grande pink drink in a venti cup with sweet cream on top- so yum. - Coffee & Tea Near Me - Jacksonville, Florida

Very nice service. The food here is not bad but it could be warmer. The people make sure everything is clean and the drinks they make are great. Starbucks is a pretty quiet place apart from the sounds the coffee makers cause or the ice. Nothing too crazy. Very nice cozy feel when it's not busy. read more

One of the best locations in town! Every time I come in, they are smiling and greeting. Even during rushes, they still provide excellent customer service! read more

All I want from Starbucks is the same great coffee and a happy face from the Barista's and that just what I got and it was fast! I really love Starbucks over other places so that's for always be there for me all over the world! read more

I will preface this by saying that I do love Starbucks. Unfortunately, I've been let down one too many times at this location. I am a huge proponent of the mobile ordering feature through the app, especially in the morning on my way to work. Being able to bypass the lines in the morning is a huge convenience for me. For the longest time, I never had any issues with mobile ordering, however, for the last three times that I came to pick up my drink, it was not ready. At first I thought I was ordering too late. So I then decided to order earlier to give them at least 15 minutes to make it. The app was even telling me "Your drink may be ready before you arrive, are you sure you want to order now?" The first and second time it happened, I was annoyed but didn't say anything. The barista's were sweet and apologized for the delay both times. The third time it happened, I was acknowledged but then the barista proceeded to chat while slowly making my drink. She would pause for long periods to look up and respond to the person she was talking to. At one point, she was just holding my drink that was already finished, it just needed the lid. She held it in her hand to finish talking to someone else. I ended up being late for work that day and haven't ordered from them since. read more

Slow, inaccurate and terrible. Waited 30 mins to get black coffee over ice watching multiple customers that came after me pass by. All because they are more focused on complicated orders. read more

I have the best experiences at Starbucks. However, this particular one did not have the usual charm. Not a single welcome or a smile. Although a tad small, the place was real clean and tidy. Once acknowledged the service was very good. My order made to perfection, there was no long wait and every option I asked for included. The ambient atmosphere and the lack of a crowd allowed me to take a break from the hustle and bustle of the outside world. No real complaints here. I just missed the real personable customer service expected and enjoyed as a part of Starbucks business model. read more

Starbucks - Entrance to Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

The cashier was on her phone the entire time while taking our order and the guy making the drink rushed it. He didnt even blend the strawberries all the way read more

Starbucks - Strawberry frapp - Coffee & Tea Near Me - Jacksonville, Florida

Starbucks stores are consistently very good. Their Barrista's are very well trained. Their Drive Thru's are usually very prompt! Their prices are a bit high. I like using their App. Their Stores are very comfortable and relaxing to spend time in. Sometimes their Fru Fru Drinks can be a bit off the wall. Some of their Sammy's and Bakery items are very good. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

I promise not to go to this location unless it's the last resort. I ordered by mobile at least ten minutes before the app told me it would be done. When I got there, there was a line almost to the door. They were obviously short on staff because I ended up waiting another 20 minutes for a drink I order in advance. To make matters worse. I saw one of the female employees wipe her nose with her hand/wrist. That is discusting!! If I weren't already late for work, I would've reported her to cooperate. Don't do that in front of customers while making their drinks and placing the lids on them. I was honestly stunned at the whole encounter. read more

Very clean Starbs in the middle of the Arlington madness with NO drive through. My only gripe is the lack of a drive through window.

Been here a couple of times and this morning while working on my laptop was honestly so impressed and touched to see the interaction not only between partners, but with "regulars" who waved to baristas and vice versa. Sitting at the bar customers are happy to see their barista. It's cool to see such a great group working and the enjoyment of the Starbucks crew with their community. The shift was 03 December at 900-1100 read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

Why must the service be so horrifying? I am convinced managers and business owners purposely hire ANY BODY to prevent this side of town from flourishing. Not only did I have to wait over 15 minutes as the only person in the lobby, the guy placed a drink on the TAKE OUT COUNTER and of course I assumed it was my drink. I go to grab it and he literally yells "that's not yours!" so loud to the point I felt nervous. Even another worker, who was a woman, gave him a shocked look! That is freaking disgusting and I hope women workers are not getting abused by him. I just wanted my coffee, and after waiting so long as the only one left in there, I had no clue I was grabbing someone else's drink. Why not train your staff or hire someone that has studied customer service? The comfort in making customers startled is weird! I am a woman and a TALL MAN yelling at me feels scary and nearly abusive. Differing personalities and perspectives should ALWAYS be considered when approaching customers. You do not know someone's life! And to be yelled like that, by a man, was really triggering for me! I am not saying he IS abusive. However, I am saying that AS A WOMAN that has SURVIVED ABUSE from men, him yelling at me reminds me of what I have been through and it feels abusive. I do not deserve to be taken aback to such crippling times by an angry worker at Starbucks, that is SO unfair!! I couldn't even sleep without writing this review to save others from wasting their money at such a disgusting establishment, They need better management ASAP! read more

I frequent this Starbucks location. The ambience is perfect for a good read and a cup of Joe. Staff are friendly and provide a great customer experience. Enjoy! WINNING!! read more

Starbucks - WINNING!!! - Coffee & Tea Near Me - Jacksonville, Florida

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Just ordered a Vanilla Latte. Unfortunately, no vanilla. Had my wife double-check. Oh well...

This is the slowest Starbucks I've ever been to. Hands down. Can't even return due to how slow they are. All the customers just look around like are you kidding me? read more

The internet worked good and I ordered a water. The restaurant was very clean and the staff was nice. The food was delicious and the environment was great. read more

Close-by to my house, this Starbucks is your basic run of the mill location. It provides counter seating which is cool. Service is great here and it does get busy since this is a bit of a central location for the Arlington area. I usually frequent this location when I need a quick and expensive unnecessary coffee drink on the go. read more

I've been a regular here for the past year and a half, and I love the staff here! The environment is open and friendly and of course is filled with the wonderful aroma of coffee. I mean really, who can beat starbucks coffee?! read more

Starbucks - They just remodeled and it looks great! - Coffee & Tea Near Me - Jacksonville, Florida

While I have seen this model a few times, this location is the first time I remember seeing a SBUX with the counter seating. It's also where I really learned the team likes to get creative with their own personal blends. I can't remember what they called it, but the barista behind the machine that day made me a sample of a chai tea latte with white mocha sauce in it. Divine! This location can have a line to the door in the morning rush, but when you go in at an off-peak time there's plenty of room to get around. I don't frequent it that often, but it's a nice stop when I'm in the area running errands. read more

It's a traditional Starbucks coffee shop. The staff are busy but polite, knowledgeable and swift. The condiment counter was well stocked, slightly disorganized and messy but surely it was from a small rush. The seating is limited, placed in a manner that one feels they are disturbing patrons just trying to get from door to counter. The Trenti iced latte was perfect! The cashier was on point to ensure my order was correct. Impressed as always. Enjoy! read more

I preordered two iced vanilla lattes with almond milk for my friend and I before heading to Disney World yesterday. Both coffees were ready when I walked in and everyone was very sweet. About half way to Orlando I started experiencing horrible cramping. Probably ten times worse than menstrual cramps. They were so bad tears were filling my eyes. Once we got on the ferry to Magic Kingdom, it was so bad i felt like I was going to throw up. Then the next thing I know my friend is waking me up. I had fainted for the first time in my life. After getting my color back and drinking some water I went to the bathroom and then it hit me... I'm pretty sure the barista made a mistake when making my coffee. I'm highly sensitive to cows milk, which is why I stick to almond milk, but Im sure my coffee was made with cows milk. Kind of scared to preorder coffee now, which sucks because it's so convenient... read more

Nothing beats their Cinnamon Dolce Latte and Cinnamon Dolce Frappuccino. I'm a big fan.

Starbucks are the same all over the globe. Ok this started out as just a tip, but it's true! Yelp thought I should add additional info. I have been fortunate in my life and have traveled most of Europe. One thing for sure the coffe in many of these countries leave me cold. So while I laugh at the people lined up at the Arches in Paris or Rome they now probably laugh at me running into Starbucks for my morning starter. Paris, London, Rome, and Turkey. Yep and it tastes just like home. Same decore, young hip Barista' s and all the flavors I need. Take me to the local restaurants I'll try any food once, just don't screw with my coffee. One of the big differences that was noted, the outside patio area is much larger in Europe than any I have encountered in the states. Well kept, clean tables and some of the best people watching ever. And dogs abound. Iced Carmel Macchiado, hold the whipped cream! read more

Got a late night Venti Caramel Iced Coffee here last night, and it was one of the tastiest iced coffee I've had in Jacksonville. It was just the right combination of sweetness, creamy-ness, and coffee-ness. Lots of caffeine in their iced coffee, awesome! I couldn't fall asleep until 5AM in the morning after ingesting the coffee at 10PM (even after I drank four bottles of Blue Moon later that night). read more

Disappointed in my drink I don't know I can't even call or drink. I've been to multiple Starbucks many locations within Jacksonville and outside of Jacksonville and this is the first time I've been disappointed with my drink. And on top of that the barista was impatient. Do you know when you get a milkshake that's too thick to drink with a straw yeah well that's my drink but it's just too much ice and I can barely drink it it was with the straw I need a spoon to drink my frappuccino... please explain? read more