A quick visit to the drive thru for a crossant and drink. The service was nice and the order came out relatively quickly. Drink and food were delicious. read more

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8:04pm and the doors are locked, drive through closed. Employees are seen cleaning up and couldn't be bothered to come to the door. Everything said you were opened till 9pm. I e stopped at the same location at later times. Not tonight. Several cars turned away because the employee couldn't be bothered. read more

Starbucks - Time I looked up was around 8:10, says open till 9pm. - Coffee & Tea Near Me - Kenosha, Wisconsin

It's Black Friday and our group came in fully expecting a wait -- we were totally fine with that. It was obvious only two employees were working, and we understand how stressful that can be. But the customer service was unbelievably poor. Every time we placed an order, the barista rolled her eyes at us. On top of that, she was making drinks while talking on her personal phone, which felt unprofessional and disrespectful. We weren't upset about the wait -- we were upset about the attitude. For such a busy day, this was absolutely not the time for terrible customer service. Very disappointed in this Starbucks location. I couldn't get the name because the girl with colored hair, that we had issues with was not wearing a name tag. read more

Order a vanilla sweet cream cold brew and was given a plain black cold brew. Don't know how you can really mess that up when it's in the name of the drink. read more

Person who took my order was so confused by me asking for a caffee latte which is literally listed on their menu board that she totally forgot about the slice of banana bread I also ordered. Pissed I actually gave a tip. Won't be back. read more

I get a chai latte every time I go to Starbucks in IL and WI. The one on 50 and the expressway was always a favorite, because they made their drinks well. Today's was watery, and when we went to return it, the car in front of us sat for 14 minutes before someone even opened the window to get their payment. It's definitely different management read more

Bella's great energy and hospitable personality was such a warm start to my day! She recommended the avocado spread for my bagel which was fantastic. read more

The staff is very overwhelmed, and the drink was so water down. Poor quality for almost $8 drink just expect it to be good. This location needs to work on the drink quality read more

Black tea. Simple. No Carmel, no ice. Black hot tea. Don't ask me if I'm sure I don't want anything in it. Do t tell me Inordered an iced tea. read more

Drive through had a line around the building past the shoe store and wasn't moving. Seriously waited 7 minutes and I never moved. So I went inside and was amazed in a time of COVID-19 this Starbucks had no social distance and only a few employees were wearing masks. How does Starbucks corporation allow this? read more

Starbucks - Enter and exit marked on the floor side by side. Four feet apart. - Coffee & Tea Near Me - Kenosha, Wisconsin

Great customer service! Seems like the team here doesn't skip a beat. With a line outside and inside. I was very impressed. Very friendly staff members. Will be back read more

I have to give a huge shout out to our barista from this morning, Dani! We walked in during a very busy time and ordered several drinks to go, one of which was for my mother in law who is getting married today. While we waited for our drinks, Dani was consistently kind and had a positive customer service attitude, communicated well with the rest of the employees, and made more drinks/food than I could keep track of. We were so impressed -- Dani never once seemed short or rushed despite it being the middle of a very busy time. To make our experience even better, Dani took the time to decorate my mother in law's cup! read more

Starbucks - a person holding a starbucks cup - Coffee & Tea Near Me - Kenosha, Wisconsin

They spell my name in such weird ways. Every time at the window they tell me the food is unavailable even tho they said yes at the speaker. Always takes forever and they mess up my drink despite me confirming. They forget ALL add ons. Legit paid 2$ for cold foam to get a weird thin watery substance. read more

There was poop on the floor that's disgusting and they didn't even bother to clean it

They won't let me use my clean reusable cup due to "COVID19 precautions" but half the workers aren't wearing mask, none of them are washing hands after touching their faces even though they have two sinks and handsanitizer within easy reach. None are wearing gloves. So your single use cups left out in the open are somehow cleaner than my washed cup (that I bought from a Starbucks)? No distancing enforced though the customers mostly are spaced on their own, unlike the workers. Okay, so the crew are young and invulnerable to the pandemic virus, but I don't think they should be using their super powers just to work at a coffee place, they should be out fighting crime. And maybe thinking about the health and safety of customers. Note that this review is from a visit during record numbers of cases and deaths in Wisconsin. One more thing, one of these super healthy clearly able bodied COVID19 immune young workers trotted outside at the end if his shift, climbed into his SUV PARKED IN THE HANDICAPPED spot in front of the nail salon next door, drove off still wearing his Starbucks uniform (but no mask). read more

This place has become too Full of itself. When I order a latte with no foam, and I pay six dollars for it, I should be able to get a latte with no foam. If you truly are concerned about serving the customer, pay attention to their orders. read more

So here's a side by side view of how this location has changed. It went from welcoming, colorful, cozy to just plan cold and empty looking. And now for some reason the frappes are either watery or tasteless This was my go to SB, and I thought the first few bad drinks were flukes, but sadly no. Still love the staff I just can't figure out what happened???????? read more

Starbucks - This is after remodel - Coffee & Tea Near Me - Kenosha, Wisconsin

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So frustrated with this Starbucks. Came by ten minutes before they closed hoping to purchase 3 gift cards that I needed before the next morning. I sat in drive through for 2 minutes and nobody answered. I pulled up to the drive through window and the worker was wiping down a counter. She looked right at me and kept cleaning. I waited and she never came to the window. How frustrating :( hoping for a better experience next time. read more

Been here three times over the past couple months and they have made mistakes every time on each order. The place is generally clean and everyone is nice so that is gong for them. This location just needs to figure out how to make orders correctly. read more

Love the woman named Grace. She was super friendly very knowledgeable and even gave ideas for the Keto Diet. Our world needs more people in the customer service industry like Grace. read more

Starbucks is never really impressive. But this place always sets the standard for what the chain should be aiming for! The employees are incredible and very helpful. Dealing with a complicated order, and keeping a smile on their face. If I am in town in the future I will 100% stop in again. read more

If I could choose to go to one Starbucks, it would most definitely be this one. The store was very well maintained and I felt very welcomed. My Barista Kara was excellent and followed my requests with precision and couldn't have made my drink any better! She was very friendly and helpful and I hope to see her when I return to this location soon. All in all my experience was great and would recommend it to anyone and everyone! read more

Starbucks - Dragon Drink (Tall / Small) - Coffee & Tea Near Me - Kenosha, Wisconsin

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It's Starbucks, what is there to say. The teavana integration is interesting, I haven't gotten a Starbucks chai in a while, but this tasted average for a mass produced chai, despite Oprah's endorsement. Four stars because the staff were really nice, really accommodating and very helpful. This store is in the target, which is convenient. I try not to go to Starbucks, but lacking options I came, and the experience was good, despite completely predictable wares. read more

I am a fan of all starbucks so this review is no surprise. Like that it does have a drive through but I prefer going in. Parking can get a bit crowded at this location but spaces usually open up pretty quick if you do have to wait a minute or two. Staff is awesome and always friendly! read more

I've had a lot of good experiences here. But I'll focus on just one. So I was having a really bad day at work. They were threatening to cancel my project and I was getting no love from my managers. I walked into this Starbucks looking glum. I mentioned I was having a bad day and they asked me what I was in the mood for. I quickly choose a venti java chip frap with protein powder and whip (the day called for a liquid lunch and this was the best I was gonna get). They quickly prepared it for me and just as I whipped out my Starbucks gold card (I drink a lot of coffee) to pay they said "no this one is on us" and comp'ed my drink. As I was walked out the door they all said they hope my day gets better. Obviously, I'll be back here many times for my lunch time pick-me-up. Thank you Starbucks for adding the personal touch. read more

This is a top notch starbucks! The baristas have outstanding customer service training, as they patiently listen to a nine-year-old order, and always display a warm smile. The drive-through is very efficient, and the patio is a great place to catch a bit of sun while you work. The other customers are very kind & considerate. Furthermore, the patio is warm and welcoming to both patrons and dogs! This is hands down one of my favorite Starbucks. The location is great, and with a Mobil & Shell across the street, it is very convenient. Finally, and most importantly, it is directly off of I-94, which is perfect when traveling frequently between Milwaukee & Chicago. read more

Starbucks is expensive. We all know this. So, when I take a sip of my Caramel Latte and the shot is burnt, I'm not to happy. The staff was nice and the place itself looked very clean and put together. I think it was just a busy morning and was an accident. However, I still wasted money, which makes me not so happy. read more

I really love this Starbucks. It's my "usual" shore that I prefer. I drive past a lot of them and prefer to avoid the rest as this one usually does a great job. Some notable baristas, some I don't know by name; Ben (awesome. Seriously awesome), Moriah (always friendly, watched her politely deal with a unnecessarily grumpy old man like a true pro), Dave (rocks!), Peter (never shuts the f up but that's tolerable for the few mins of waiting), Macklemore haircut guy (super nice!), Girl rocking a new forearm tattoo of a flower (kick ass tattoo, and you're super nice), High Energy for 5AM lady (keep up the solid work!), Scarf-girl (not sure she works there anymore but she routinely makes the best cinnamon dolce frap of the whole team) Ponytail and glasses girl, maybe Lesley? (You've been a true pro for the longest time. I thought you were gone for a while but glad to see you around again) That's all I can think of at the moment but I'll add more after I meet more employees and hope to eventually change the descriptions to their actual names. read more

Usually do not do Starbucks. Barista friendly. He did not make me feel like a newbie since I do not speak Starbucksese. Quick service, clean. Did I mention expensive? I should have known. $8 for muffin and medium iced caramel macchiato. read more

I appreciate this Starbucks because they are open early (I come at around 5:30AM) I order my usual drink and they make it right . As a customer that's all I'm really lookin for. Never really wait around too long and never had a bad customer experience, haven't had anything outstanding but there's time to change my mind especially since it's my go-to. read more

Terrible service. I waited for 15 minutes for my drink while six other customers who ordered after me got theirs. What made the service terrible was that they baristas made eye contact with me multiple times and did not take the initiative to ask me if I was waiting on my order. When I finally got my frap it was melted so I know it was just sitting there. read more

Always get the standard venti iced coffee. First time at this Starbucks it was not only bad, but paid 3 dollars for a cup of ice. Thanks Starbucks by woodmans. Won't go back. Love Starbucks by the way just not this location. read more

This used to be my regular Starbucks on the way from Chicago to work up in the Milwaukee area. I no longer make that commute and I can actually say I miss having this as my regular Starbucks. They have a reliably fast drive though and you can always expect to be in and out within five minutes. The service here is great! Special thanks to baristas Roberta and Ben who always went the extra mile read more

I always ask for double espresso in my drinks. They are great at charging me for it, but could use improvement on actually putting it in. So far they've been successful zero times. The one down the street seems to have it figured out though... read more

Painfully slow and disorganized. It's not worth it to stop here - just continue on. We had to wait 20 minutes for a passion fruit ice tea.

I find this starbucks very chill right near the I-94. It has really good lighting during the day and a excellent staff. You could say all starbucks arent created equal for sure but this is one of the best. There is several easy things employees could do to ruin drinks but these people don't. Enjoy! read more

I have to agree with all the posts. The staff here is super perky. I've never had a bad experience at this location.

Look, it's Starbucks. You see one, you've seen them all. I especially like this one for 2 reasons. 1. The baristas are very nice. I've never had a negative experience on this front in a couple dozen visits. 2. Location. Somehow, I find myself in this area a ton. If I'm headed south to Chicago, it's BOOM off freeway BOOM on freeway. It's also closer to the freeway than the White Castle, which has probably saved me from all manner of horror. read more

Slow, slow, slow. 13 minutes from order to receiving a drink and a Danish. Will remember to skip this one next time we are through. Apathetic staff. read more

Really LOVE this Starbucks!! It's close to I-94, so when you need a little caffeine kick when driving long distances, stop in! By the way--the service is fast & efficient to get you on your way quickly!! read more