I love coffee so I went to the Starbucks with expectations. I order my drink that I always get. It's a. Venti Caramel Ribbon Crunch frap and it's so good. The service there is always well. I got amazing service at almost any Starbucks. I go to five stars in this spot and the overall vibe of the place would I get from walking in is comfortable coffee shop the smell smells are so good. Overall BEST STARBUCKS EVER! read more

Hard to believe the little ole town of Lake Wylie has a Starbucks! This is a busy location with a very active drive thru. I stopped in today and sat inside. I had the breakfast blend with 2 shots and it was excellent!. read more

Starbucks - Coffee & Tea Near Me - Lake Wylie, South Carolina

Why is this the only Starbucks where I don't get my food and drink together? It always happens that I get my sandwich first and it gets cold while I have to wait 15 minutes for my drink! And mind you they are cranking out online orders for people who aren't even there yet while those of us eating and drinking there wait and wait. This location is the worst organized one I e been to. Not only are prices ridiculous but bad service too. And no easy way to email corporate. read more

Why aren't delivery drivers allowed access to the restroom? We practically work for these restaurants. You should be ashamed and I'm sure the customer we're delivering for would be angry to know that I had to drive 20 minutes without being able to relieve myself. read more

Why would you shut down pre-orders, almost every day. Other stores just as busy, but you have to wait in line for 30 minutes to get coffee/food. read more

Starbucks - Coffee & Tea Near Me - Lake Wylie, South Carolina

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This is the slowest Starbucks that I have ever been in. Drinks are always behind and the customer service is poor.

Going on our regular Saturday morning bucks run with our service animals. Was approached by a worker out of no where being told our dogs weren't allowed I'm going to guess because of their breed. I wish she was wearing a name tag as to escalate this. And continues to give us harsh stares as we wait for our coffee. Seems unprofessional for a place that sells pup cups for animals. read more

This Starbucks is consistently slow! No matter what, there could be no line and they are always ridiculously slow! Additionally, I'm really tired of being prompted for a tip. Improve service, get faster, then MAYBE start asking for a tip. read more

I have never seen people move as slow as the people working here. They have no sense of urgency. I ordered last in a short line of maybe 10 people, and then the employees stood around for over 10 minutes before anyone even started making drinks. It took me 25 minutes to get a cold brew. I would suggest going somewhere else. read more

You want your drink made right or tired of what you usually get ? Ask for Donna - I've been a customers for a while but really wanted to try something new I would like. I asked a few times I went, but got standard replies. Donna took the time to see what I do and don't like to find something suite for me. She took the time to make sure the drink is what I want, offer future suggestions and provided EXCELLENT customer service even though they were busy. read more

Why is there a 45 min wait with 6 people working??? Also, WHY ARE THERE FLIES EVERYWHERE IN HERE?!?! DISGUSTING!!!!! The guests standing around me are mad, disgusted and canceling their orders. I will be going to the one off of HWY 49 & Steelcroft Pkwy from now on. Their service is always spot on and the wait time is never more then a few minutes. Friendliness will only get you so far for so long. read more

The other day, I came for a hot white chocolate mocha, but I got sweet milk instead. It was half a cup, so I didn't mind because it went to the trash can. read more

Starbucks - "Supposedly" White Chocolate Mocha - Coffee & Tea Near Me - Lake Wylie, South Carolina

You're we're suppose to close at 9:00pm on Wednesday, May 29th. I went to your drive through at 8:29pm and it said you were closed. I drove around and saw people still inside and outside on the patio. When it's posted that you are open until 9:00pm we'd appreciate that you stay open until 9:00pm. Huge inconvenience for a customer to drive all that way expecting you to be open and you're not. read more

Oh dear lord. All I wanted was a cup of tea and a cup of coffee. I place and paid for my order and stood there for 10 minutes until someone said is anyone getting her coffee ? Then I got my order and they put foamy milk in my tea. Yikes. Even the fact that They only had mint tea. What kind of coffee and tea place has no coffee and tea? read more

I love this location! They know their regular customers by name and are so friendly. My order is always great! Nu, Ashley, and Julia are the best! read more

42 minutes from the time I entered the drive thru line until I got my beverage. Brutally slow.

Still trying to figure out y I punish myself coming here. Mobile orders are a joke. 6 people "working". Another 45 minute wait on one drink. DMV is more efficient than this place. What a joke and the audacity to ask for a tip. Here's a tip - reach out to Chic-Fil-A and learn how to operate. read more

dead deer and trash in a parking space. 45 minute wait. they forgot what we ordered. they were friendly enough.

it's amazing how every starbucks is different. We have been to this starbucks multiple times and every visit has been pretty good. We decided to order in the restaurant this time and it did take forever. There were a lot of people ordering and the workers were busting it to serve everyone but it was slow. Our orders came out right and hot, so in the end I can't complain. I would suggest the drive thru next time. They moved a lot faster, which I understand. read more

I walked in noticing they were busy with 4 people working and one doing paperwork at the counter. My order was taken in a timely manner. I sat with 2 other people for 15 mins maybe more.. drive thru ran well , several cars helped while we were forgotten inside. noticing a meeting of a group of 4-5 people in dining room of emplpyres. two people doing all orders and one stocking. someone finally came in to take more orders... while my order still wasn't made. asked for my money back and no apology was given. being in the service industry... manager should have asked how to help before giving them more work to play catch up on. read more

I go to Starbucks ALL the time. This is hands down the absolute worst Starbucks locations, and I have visited many in several states with my hectic travel schedule. I went in the restaurant placed my order and stood 20 minutes waiting for my coffee. The staff prefer to process mobile orders and drive thru rather than help the customers physically in the store. Never. Visit. This. Store. read more

If you go through the drive-through lane, please refrain from ordering frozen drinks. You're holding up the line.

Third time coming here, and I ordered a caramel macchiato. It had zero coffee in it. The color was a light brown. Extremely disappointed considering I waited 20 minutes in line for something that wasn't what I ordered read more

Amazing customer service by a young lady named Krista( I hope I spelled it right). Went on Sunday around 6:30 pm. She was very kind, patient and thorough with my drink order. When I arrived at the window, she greeted me with a smile and a warm greeting once again. My sweetened tea/ lemonade was delicious. Thank you so much read more

Slow and not friendly. The girls were gossiping and laughing the whole time, causing them to be distracted while a line was forming. Gave attitude while ordering, and waited more than 10 min in the drive thru, due to "dropping the drink". Might be the worst Starbucks experience I've had ever. read more

Beautiful new Starbucks! Plenty of seating. DT location. Very spacious! Team is super friendly!

Inconsistent drinks, rude when you point it out. Think it's ok to mock you instead of help you out when they've repeatedly made them wrong and the customer is the one that is paying the price. read more

Slowest Starbucks in the area. Takes an hour to fill mobile orders. This has happened the past three times I've used this location. Cold sandwich by the time the drinks are ready. Keep driving to Steele Creek or hit up Bagel Boat. read more

AMAZING employees. i just bought a drink from this starbucks and i got out to the parking lot and my cup broke :( BUT i went back in and they were so apologetic and kind. they remade my drink for free and gave me redemption card for the inconvenience. read more

i don't come on here and write reviews but i'm honestly disappointed. my family and i went to starbucks and the line was long so we went inside. We ordered a coffee, 2 sandwiches and a cookie. i've never had to wait this long for an order. it took them 30 minutes to get 4 items to us. my sausage cheddar and egg sandwich was still frozen in the middle. read more

The one thing you do is coffee and people don't expect to wait 20+ minutes in a drive thru. It's clear they have an issue with efficiency which have never seen this bad at a Starbucks. Lines are constantly long no matter what time of day. Then to drive up and say your out of something. It's coffee, how is that even possible. Was hoping for more from this newer location but it's too slow. read more

They're never open. Every time I come here after work, they're closed. The hours say until 9, if they changed just put up a sign or something so that everyone knows. read more

I gace four stars due to the Amazing evening staff! I changed my schedule so I could get excellent service from amazing Baristas like Courtney! I do agree with some of the reviews below but I will not allow a few bad apples to spoil ut for thos hard workers that actually take the job seriously... thank you Courtney for restoring my faith in this location! You rock! read more

I've never had a bad experience at this Starbucks; but if you're lucky enough to have Olivia working at the window when you stop by, you're going to be greeted with the friendliest attitude, and the most knowledgeable service and recommendations. Just the kind of bright light everyone wants to talk to when they're grabbing their morning pick me up! read more

This location needs a serious overhaul in their training. I've been multiple times hoping for a different experience but unfortunately nothing has changed. The iced coffee always tastes old and watered down, it should be made fresh throughout the day and the americano's espresso shots have been dead multiple times. The only coffee that has tasted how it is supposed to is the nitro cold brew. I will say that each time the staff have been very polite and kind but they need to make sure that iced coffee is fresh and drinks are made correctly. I would love to be able to enjoy coffee from this location but until something changes I will go to a different Starbucks location. read more

Literally the longest wait no matter what time of day. Every time I've been here it's taken at least 15 minutes to get my drink.

Since this location opened, I have received amazing service! Employees go out of their way to ensure whatever I order is exactly right. For example, this morning my husband and I popped in after church for a quick cup of coffee. I ordered something I really am hooked on, iced coffee with salted cream. When I went to taste it, it didn't seem the same as last time, but it was ok. The person who took our order, Heidi, happened to notice, and asked if everything was alright. Long story longer, I order sweet cream by mistake. She quickly made me another coffee. She also even made us samples of a Bailey's flavored drink that another customer was telling us about. It was outstanding!!! Really made my day! read more

Always great service and friendly staff! Especially; given the fact that every business is suffering from product supply to staffing.

This location needs employees who want to work. They often close earlier than schedule, on top of their very abbreviated business hours, because of no staff/staff who don't come in. This is ridiculous. No reliability and no sense of customer service. To the manager or franchise owner, get on the stick and hire staff who appreciate employment. read more

Never had an issue here. Everyone has always been super nice and accommodating. One time I tried a matcha latte and almost threw up I hated it so much, and they gave me another for free. I know it's policy but the girl was very nice about it. read more