My husband and I come here pretty often and normally the drinks are made correctly. Sometimes the wait is pretty long however, today I went and picked up my drink and an inch from the top was empty so I showed the girl and she was like no that's made right and I just looked at her like is this a joke? read more

Starbucks - Pistachio Cream Cold Brew - Coffee & Tea Near Me - Lincoln, Rhode Island

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I had to stop in for a gift certificate so I decided to get myself a drink. I am a D& D girl but every so often I love a green tea with a pu.p of no sugar vanilla flavoring. When I walked on I was immediately greeted. As I stood at the counter at least 4 people let me know help would be right with me. It might have been overkill but was super impressed with their attention to customer and cordial demeanor. My dri k was made quickly and right. I also walked out with a cheese Danish which you can never go wrong with. Overall, just pleased with their customer service! read more

Starbucks - To go - Coffee & Tea Near Me - Lincoln, Rhode Island

outrageouSly busy location .. long wait times ... it's not the barista's fault.. they are overwhelmed! Drive through is a total sh*t show ! read more

This Starbucks had an extremely long drive thru line, but that's not necessarily unique to this Starbucks! If you're at this location and the line is overwhelming, then go inside. I had my order of a tall, pumpkin cream cold brew within minutes of entering. The staff were pleasant, they were efficient, and all of the employees looked productive. I'd definitely come here again! -ODL Follow my IG: @AOEAT read more

Starbucks - Inside - Coffee & Tea Near Me - Lincoln, Rhode Island

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UPDATE:   For in store: So I recently started drinking just hot coffee, simple enough so I figured I didn't need to mobile order.  It took 10 minutes to even order my coffee, with only 3 people in front of me.  There were at least 6 people behind the counter, 2 just standing there.  The girl taking the orders was also making coffees and heating up food.  They need a better rhythm.  I left with 8 people behind me, basically just waiting to be served.  The cashier was great, but definitely could've used some back up.  I was almost late to work.        For Mobile: My favorite spot to pick up,  just place my order on the mobile app as I leave the nearby Marshall's and it's ready when I get there!  Great location, always friendly helpful staff and the drinks are always perfect, no matter how many order.  I've placed 10 drink orders before and had them all perfect!! read more

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The drive thru line was soooooo long. We almost just drove away but noticed that there wasn't a lot of people inside at all. So we parked and went in to order our coffee instead. It was a great idea because we got it quickly. Got the pumpkin cream cold brew. Nice and tasty! read more

Starbucks - customers in a coffee shop - Coffee & Tea Near Me - Lincoln, Rhode Island

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I went into the store and ordered an ice coffee with a couple of espresso shots. I was the only inside customer at the counter. several people were at tables having already received their drinks etc. I went to use the restroom which took several minutes. I came back and waited for several more minutes at the pick up area. never once acknowledged. Several employees were behind the counter readying orders for pick up or delivery. I left without my order telling the staff it would have been nice to have acknowledged and had my order prepared before a pick up order for someone who isn't even there. they looked at me like I was from Mars. read more

Every time I place an order through drive thru they can never get it right. This is extremely frustrating when it happens everyday! I asked for a Cafe vanilla Frappuccino and they gave me a big cup of vanilla bean instead. The employees are nice, but I don't think they know what they're doing. Best bet is to go inside so you can make sure your order is right. read more

Great: prompt when taking your drive thru order and inside as well. Line gets busy & staff always maintains their composure and stays friendly. Needs improvement: at times (not that often) drinks are not made consistent. I think it depends on who is making the drinks and who is heavier/lighter handed on the syrups/sauces or the matcha scoops. Would say this would be one of my top Starbucks locations to come to if the staff was re-trained maybe to all be consistent as a while with syrups/sauces and scooping. read more

Alex was very helpful. Order came out correct. With CoVid cases lowering each day and the mask policy becoming more flexible it appeared nobody got the message at this SB. read more

Starbucks - Mask wearer galore - Coffee & Tea Near Me - Lincoln, Rhode Island

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Drive-thru line is always very long. The restaurant is clean. My issue seems to be always with the service and the availability of the ingredients. They will allow you to order a drink, knowing they don't have every ingredient and make the drink for you and not say a word when you ask, dried strawberries, dried, pineapple, tidbits, etc. When you ask, they say oh we are all out. Or question why does this snot taste sweet they say oh we ran out of the base we used water or they say when you asked for less ice we added water to dilute it. read more

This Starbucks is pretty much just as bad as the Plainville, Massachusetts location. They don't train their employees to let you know you can still order an iced coffee even though they are out of an ingredient many wouldn't know was in a regular iced coffee to begin with, and that's their classic syrup. So they'll just tell you they're out of iced coffee which is odd - since they're a coffee shop. Additionally- last weekend my husband was handed a regular coffee after they told him they don't have it due to the syrup - he set them straight - but then they were out of all milk products when he went inside to ask why it was black. After calling them - whoever answered the phone said whomever told him that was wrong, so who are they training and how are they training individuals to say they have no dairy products? I don't know what happened to most Starbucks after the pandemic- but the individuals they hire need better training. read more

I saw the drive-thru line and almost turned around to leave. I decided to park and go in. I'm glad I did. I was greeted by the barista brewing espresso at the machine. I was greeted warmly and my order was taken. I waited at the end of the counter watching the barista Zoey making drinks and greeting every customer who came into the store. The crew was busy and no one was hanging around. I was in and out in under 10 minutes, Thanks to the crew here. read more

Grade: F- An overwhelming majority of the staff have poor customer service and uncaring attitudes. They make orders with zero attention to detail. Since this location was close, I kept giving them another chance to do the right thing. However, I am consistently disappointed. Once again, my order was incorrect today. It's like we are in bizarre world. I will not reward bad behavior by giving them any more of my business. From today forward, I will never visit this location again. read more

Just always dirty and I always have to wipe my table and debris all over the floor. Service is always good and friendly. Just being dirty is a real problem. read more

Starbucks - Coffee & Tea Near Me - Lincoln, Rhode Island

This Starbucks is awful. The Drive thru lines out to the parking lot everyday and when you go inside it's just as bad if not worse. Your gonna waste half your day waiting for them to get their act together so do yourself a favor and keep driving by it!!! read more

This place is really inconsistent. Sometimes great, quick service and good drinks. Other times you get s*** like this...a grande with half cream and half cold brew - and not even filled up. Really disappointing but I don't have the time to fight with them today about ripping me off. Tip: Don't let the moody blonde kid make your drinks. read more

Starbucks - Pumpkin cream cold brew - Coffee & Tea Near Me - Lincoln, Rhode Island

By far the worst Starbucks location in RHODE island. The employees are so rude and condescending. They literally HALF filled my drink and laughed at me when I asked them to fix it. Here's a pic of how THEY GAVE ME MY BEVERAGE like this is not ok. Nobody waits in like for 20 minutes for a HALF FILLED DRINK read more

Starbucks - Coffee & Tea Near Me - Lincoln, Rhode Island

Not a terrible location, but my steak sandwich left much to be desired. Some parts were flaming hot, others cold. The egg inside was super spongy. Yuck all around. read more

Starbucks - Spongy egg and cold steak in a breakfast wrap. Blech. - Coffee & Tea Near Me - Lincoln, Rhode Island

This Starbucks is not consistent at all. It's a hit or miss if they are even going to be open. I've pulled in so many times and it's not even open when it is supposed to be and no sign posted as to why. No communication. The drive thru line isn't consistent as it seems most have to cut through parking spaces. If you don't plan on opening - close the place down. Luckily there is a Dunkin across the street that never has a problem being open durning normal business hours . read more

Well, another Starbucks!! I am writing this review just to let yelpers know that this place has a good service and the staff is really nice. As you can see most if the reviewers have given low ratings because of their bad experience with the service here but since I never had any such experience in the last 8 months, I am giving 5 stars to this location. :) Enjoy your latte! read more

Starbucks - Coffee & Tea Near Me - Lincoln, Rhode Island

Fairly standard Starbucks here. They have a drive-thru which can take a while, and if you go inside expect to wait a bit if there's a line. Ordering a beverage or something from the menu is exactly like what you'd get at other locations. Nothing entirely notable about this location and nothing that would warrant a bad review either. read more

The coffee here is always awesome! What a difference proper brewing makes! And, can I just say how happy I am that it's pumpkin spice latte time again!! They have a small selection of pastries, snacks, & sandwiches. Wish they had more! Service varies from super speedy & friendly, to slower than a snail & rude. Guess it just depends on who's working that day. They do have a drive through. But, I feel bad for anyone trying to visit anyone else in this section of the plaza during peak hours...the drive through can make parking & navigating here a pain. I would give 5 stars alone for the coffee, but I feel the inconsistency in service warrants a ding. My only other wish is that there was more seating. It's a small store front, so I understand why it doesn't. But, I can't rely on always getting a seat. But hey, they have free wi-fi! Oh, and if you're going to come here several times a year, check out the rewards program. I've gotten so many deals since I enrolled...& even more once I reached gold level read more

Starbucks - Pumpkin Spice Latte & a spinach feta wrap...yum! - Coffee & Tea Near Me - Lincoln, Rhode Island

Wow, I don't get all the hate for this location. I always order ahead on the app, and my drinks are always ready in a timely manner and delicious. I do agree that the drive thru is poorly designed, but since I never use it, it won't affect my personal review of this place. I consider this an above average Starbucks. Well done! read more

Probably the most inconvenient drive through in 40 miles area. Two cars and you're blocking half the parking lot, average wait time is seriously 15 minutes. You're better off going to Starbucks inside target and do some shopping and you would've spend the same amount of time. Anyways - too bad the set up sucks as this is the only starbucks drive through around here read more

I usually don't write reviews for such big name locations. But this one is by far my favorite, I'm always greeted with " good morning Bee! How are you today!? " Even at the busiest times. Drive thru is quick and friendly. The staff is so coordinated and work so well together. And the gentleman who works the register on weekdays around noon is an absolute joy and brightens me up before my long work day ! read more

I agree with everyone else's reviews below about the following: - The driveway is typically full placement sucks. - The customer service is definitely not up to par for what Starbucks stands for - The coffee is good, but sometimes it's not worth the rude service you get. Honestly, I'm disappointed. I moved into the area recently and was so excited about living close to a Starbucks...until I started to experience their customer service. You barely get welcomed when you walk through the door, they don't ask how you're doing, they don't write your name on the cup and they honestly could care less about their job [or so it seems]. This Starbucks needs new staff. Pronto. read more

I thought the target Starbucks was garbage. boy was I wrong!!!! 1 person in front of me and 20 minutes later I finally get this masterpiece of shit. I'd love to get some coffee with my cream. Maybe next time. Also ordered a cheese Danish toasted, guess that was to difficult for them as it was not toasted. Overall 13.00 later I'm left with disappoint and regret... Sigh read more

Starbucks - Coffee & Tea Near Me - Lincoln, Rhode Island

I come to this Starbucks every morning. The staff is usually easy to deal with and extremely pleasant. I only wish they wouldn't take so long to make a coffee, I am usually late to work because of the long wait. But today marks the 3rd time I've been to a Starbucks after 1:00pm and they tell me they do not have any cold brew until the morning, very very aggregating! This is unacceptable read more

I've always thought of Starbucks as the Yellow Tail (the wine) of coffee. It's carefully made to be dependable and pleasing to most people, but nothing special. This particular Starbucks exemplifies how I feel about the chain. Coffee is consistently good; I've never had my order wrong and they're pretty quick in the drive-thru. Ordering inside isn't a good idea because there always seems to be a mean older lady in there. Not a sassy kind of attitude, just a general malaise about life kind of mean. That said, the drive-thru is the way to go. In short, this Starbucks accomplishes everything a Starbucks needs to do; reliable drinks, speedy service, and caffeine. read more

The coffee is fine but the service I had was beyond terrible. I've never felt so resented for ordering a couple beverages!!! I've worked in customer service for over a decade, and I guess that means I expect more, but I can honestly say that this was the worst service experience of my life. I even asked to speak to the manager/supervisor on duty and that's when things went from bad to worse. The supervisor seemed to want to get in a fight and wouldn't listen to my complaint. She told me I was holding everyone up and implied I was trying to get something for free. Note: that wasn't my intent and I always expect a positive service experience (which is why I had already tipped well prior to things going down hill). read more

The drive through situation sucks. I typically order online and just pickup inside. That way I can avoid the cut throat drive through line and potentially rude staff. I order, pay and pick up. The only time I need to interact with employees is when they are out of a syrup or sauce. They are rarely apologetic and unlike other starbucks never offer free drink coupons for inconveniences. The 4 stars is for the beverages and sometimes nice employees. It's 50/50 chance of getting friendly greeting or blank stare, "What do you want?" Definitely one if the least friendly starbucks but it's on my way to work and if I go to the one in Target I will spend $100 on unnecessary items. Note: One in target is much friendlier AND you save 5% with redcard. read more

I really like the staff at this location, friendly & accommodating. I tend to drink more tea than coffee but I usually indulge in a latte when at Starbucks. The several different holiday flavors has me coming back for more. I haven't tried the drive thru option yet but notice that plenty of others do. Most of the time I take my tasty hot beverage to travel. Although when I have had some downtime grabbing a comfy, over sized chair is never a problem. read more

Starbucks is as Starbucks does. As the products and the locations are uniform and there are plenty of high quality coffee shops out there, the real difference is in the service, which this one lacks. Like other reviewers, I found the service subpar. I waited for several minutes at the counter without any acknowledgement while the three headsetted baristas helped drive through customers. Finally, one of them asked if "I was all set", assuming that I had already received something? I let her know that I would like to order coffee and got my order promptly. It was never unfriendly, but never friendly. It's s simple thing to acknowledge a waiting customer and let them know you'll be with them in a moment or when the oversight is brought up, apologize. Maybe I would have gotten better service at the drive through or a friendly smile and nod at a neighborhood place. Otherwise, clean, plenty of room for seating (mainly drive through business), standard fare, free WiFi, not an abundance of outlets. read more

Why you gotta be so RUDE? Don't you know I'm human too? I have never felt so un-welcomed by the staff and wanted to share my experience. Am I dreaming too big if I expect a friendly salutation when I approach the counter? Even a smile would have put me at ease. Instead, I left thinking it was my fault for inconveniencing the cashier as she greeted me, "what do you want" and later slammed my credit card on the counter. Picking up my mocha was also unpleasant as the barista also seemed not to care. The whole experience made me uncomfortable - like I wasn't wanted here. read more

Like all Starbucks locations the service here is awesome. The staff are all happy to work there and it shows. All smiles and happiness here. I ordered a hot coffee and asked what flavors I can have and the barista suggested a mix of them. It was delicious. People complain they are expensive and that's totally false. The grande which is equivalent to a medium Dunkin coffee is only 2.50$ and in my opinion better coffee. Darker more flavorful beans. Great place to grab a hot coffee and they have yummy snacks too. read more

Third time at a Starbucks and second time at this Starbucks that I tried to order a vegan bagel and the staff didn't even know they carried vegan bagels... I had to point out the signage in their baked goods case that clearly indicated the VEGAN bagels that were available. The staff today had to step away from the register to " ask someone" about this. They returned and said, "our bagels are technically vegan but we can't verify 100% that they're actually vegan"......... what does that even mean? Starbucks please educate your staff/stores on the products you offer - particularly the vegan products. It's really problematic when the staff doesn't know which bagels are vegan and which are not, and the fact that they are even available. read more

The past two times I've been in here, my order has been made incorrectly. They do fix it once the error is brought to their attention, however. Here's what separates the men from the boys: on the rare occasion when my regular store makes an error, they apologize and offer me a "cup half empty" coupon. This store has not been so warm when their errors were pointed out. I agree that the customer service needs a bit of work. The store is usually clean and not too busy. I just wish the workers were a tad warmer. Good thing I'm not here too often. read more

Longest waiting drive thru EVER!!! If you want your drink before it melts or gets cold don't come to this drive thru.

And still! Same problem. This employees are the worst. I really wish I had another Starbucks to go on my way to work! My coffee is always dripping everywhere. They are so unfriendly. I never feel the way I do when I come to Starbucks. Not to mention the old guy at the register completely ignored me when I was in front of him!!!! Worst service ever! read more