Understaffed, and has been for quite sometime...at 7:30 am only 1 person working...I think the manager needs some more customer service training...when I receive the wrong drink, she tells me thats not what I ordered, and argues about it today I ordered a vanilla sweet cream cold brew, and I got something that looks like a black coffee with foam on the top, she offered to scrap off the foam, while that still would not fix the problem, since it was the wrong drink all together...I am here about 3 times a week and can get the correct drink...except when the manager is there making my drink. Maybe we need more training in the menu also, I cant wait for another starbucks to open nearby... read more