Staff is friendly, and drinks are ready on time. Only issue is the consistency. Sometimes drinks are made perfectly, and other times they're off. I'd say 70% of the time the drinks are made right. You can also order on the app for this location, which is something that's not often found in Starbucks locations inside other stores. read more

they didn't have anything the cashier that took my order rolled her eyes at me and i just personally didn't like her customer service and her rolling her eyes definitely wont be going back also one of my drinks were very terrible read more

Bro freaking starbucks. I guess people figured out the birthday hack so since I got the app yesterday I can't get my drink. The raspberry cold brew is new and good alternative to pumpkin but dang. Letdown. I begrudgingly got Starbucks on my phone and now I'm stuck with it sigh. Service was as helpful as they can be at least. And Starbucks has upgraded their chocolate chip cookies I noticed, it has like butterscotch or something now. Nice read more

Lakeisha is her name. She's fantastic. I've been at this location 4x and she's always the same, approachable and smiling. I pass by two other locations just to come to this one .Im a manager and I would love to have her on my team. She is a Diamond in the ruff. Starbucks I hope you're treating her right if not I'm going to nabe her. Thank you , Lakeisha for making my morning more pleasant... Keep up the good work..God has something great in store for you... read more

I drove all the way from Compton to this Starbucks on my way to work wanting my favorite Honey Lemon Citrus Tea (Medicine Ball) since it was unavailable in Compton. To my surprise this location had run out of one of the tea blends that goes in the Medicine Ball, but... This sweet young lady LaKisha hooked me up with a better tasting blend with all the other ingredients in the Medicine Ball, and when I tell you it was DELICIOUS and I felt better after drinking it, THANK YOU LaKisha!!!!!! And a shot out to Samya as well who greeted me at the cash register with such a positive attitude and cute smile thank you both for your awesome customer skills and positive atmosphere at this Starbucks location‼ read more

ZERO STARS .... BY FAR THE WORST STARBUCKS EMPLOYEES EVER!! The cashier was yawning the whole time she was taking my order! She looked lost and confused when entering my order. As I was waiting for my order the cashier and the barista were whispering and laughing. When my order was ready, IT WAS ALL WRONG! EVEN AFTER HER REPEATING MY ORDER!! She then goes and remakes the drinks, and she then asked me which drink was mine!! ... wtf! WHY do you need to know which drink is mine?! So you can spit in it? Unbelievable. These girls obviously don't care about their jobs OR their customers! read more

Starbucks - receipt for fresh for everyone - Coffee & Tea Near Me - Los Angeles, California

The staff is always so pumped and have great energy at this location! Orders are fast & delivered with a smile

LaKeshia and Andy's customer service is ALWAYS top tier. They go above and beyond to make my Starbucks experience a great one. From their knowledge of the drinks, to their suggestions. 10's across the board. read more

Employees are not knowledgeable when it comes to Starbucks drink ingredients. I ordered a Gingerbread cold foam cold brew and was informed it could not be made due to them being out of chocolate syrup. Chocolate syrup is not used for any gingerbread drinks. I told the male employee to disregard the drink and asked for an Apple Crisp Oat milk Macchiato instead. He gave me an iced coffee with a splash of oat milk mixed and a little apple drizzle on top. It was definitely not an Apple Crisp Macchiato. I will never return to this Starbucks location. read more

Worst service 2 girls as baristas milk outside one of them told me i hate this job only cuz they have like 3 costumers to make one drink took up to 15 minutes They need a manager or supervisor next to them Starbucks is a big company read more

If i could leave zero stars I would. So called "barista" named Maria had the audacity to call this a caramel frappe. This is a vanilla bean with caramel drizzle. Also if the website says closed at 9 why does this barista close at 8. Never coming here again! Horrible!! read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Los Angeles, California

Only giving four stars for Lourenzo! He's helped me two or three times now and his energy is always sweet and bubbly! The drinks are usually hit or miss and if you're attended by anyone else you usually have to stand and wait till the baristas are done with their conversation to be attended. Only really come here when I'm in a rush because there's no line when I come here. read more

starbucks you need to do better i came to order a medicine ball and she was mad from the start i guess if your ordering anything besides a cup of ice its a problem for paying customers to ask whats missing and why she cant make the medicine ball . that's ridiculous i won't be back and the store manager should get involved. and she's having a side conversation with another customer about me in front of me. I don't know what her problem is but it's unexceptionable . read more

Starbucks - Rude customer service bad attitude from this young lady Tashay - Coffee & Tea Near Me - Los Angeles, California

I usually hit up this Starbucks on my lunch cause it's close my my place of employment. Usually never have an issue & the workers are very nice. Today, I order my usual and wow, it was horrible. My cream wasn't mixed in- instead it was OVER FLOWING out of my cup. Coffee & cream everywhere. The lady, I believe her name was Maria, didn't even offer to help me clean up HER mess. read more

I walked in at 9:00a on January 10th to get a tea. One barista stood outside the counter without an apron. There was no one else behind the counter. Another barista arrived and walked behind counter with supples. Several minutes passed as a stood at the register. Neither barista acknowledged me or even said hello. I stood there a little longer. Then I left. read more

The rudest baristas ever. For this to be the closet Starbucks to me I hate coming here because I have to deal with rude baristas when I need my coffee For people to be spending money at this location it would be nice to have people that are happy like other Starbucks locations. I understand work can be hard and the location is not the best but customer service is important. read more

The manager on duty, Shaneika, went absolutely above and beyond to help me out with an issue I had! She was super kind and professional, and went out of her way to help me out. I come to this starbucks all the time and all of the employees are fantastic and super helpful! read more

My weekend go to spot, always right and never crowded. The baristas are super cool, especially Patrick. read more

This is my new coffee spot! There are advantages of having a Starbucks in the grocery store. It never feels crowded and the tables are free. Folks just get what they want and leave and the tables are all yours! Great customer service and Michael is awesome! Once you become a regular he knows exactly what you want as soon as you get to the counter... I love this Starbucks! read more

Starbucks - Starbucks in Ralphs - Coffee & Tea Near Me - Los Angeles, California

This is my goto coffee shop. It's trendy and delicious. If you are going grocery shopping and you would want a refreshing, nice ,cold drink, you should definitely get some starbucks. Great service and personality! Love this place!! read more

If you feel like waiting over 20 mins for a drink because the workers are socializing...then sure, come here. The cashier is literally just talking to someone instead of helping and making drinks. And the one making drinks is talking and is literally going super slow BECAUSE she is talking.... When you're in a rush and just want a drink and want to leave ....this is the most annoying thing ever. To top it off..the order was wrong....and i asked as she is hanging me the drink if it's what i ordered and i can see it's not...but i didn't have time to wait or even get a refund. So effing irritating Also, she needs to change her attitude. She looks like she doesn't want to be working...it's not that hard to make drinks (i used to make drinks at Starbucks) read more

This location is inside of the Ralphs grocery store. When the cashier Michael was working at the Starbucks area I would have great service and a perfect drink! Once they moved him back to his normal spot, every time I come here it seems the folks behind the counter are not "morning people" Sure I'm NOT a morning person as I work nights, and I come here AFTER my shift at 8am, yet I have more energy, and personality than these folks. It's nice to grocery shop and sip my tea. I like to order a Vanilla soy Chai tea latte. It's never been consistent. Either it's too spicy or not enough spice. Every now and then it's perfect. I think they need training from a busy Starbucks to get everything down. Especially the welcome, good morning, how are you, have a good day thank you and so forth. read more

This Starbucks is just ok. It always takes FOREVER here so expect to wait. If you don't have to wait most likely they are out of stock on something read more

I like this location because there is always parking, it is usually not crowded, and if I need to I can pick up groceries at the same time I'm getting my caffeine fix. Because it is in the larger store, it feels spacious and I never feel crowded or claustrophobic. I've always dealt with employees who are quite amiable and pleasant. Of course it is Starbucks, so they have all the usual stuff. Bitter coffee and overly sweet pastries and all. Bring it on when you are in the mood for your daily dose of American rocket fuel. Sometimes that is what is needed. read more

This is the new Starbucks inside Ralphs on La Brea and Rodeo. Usually there is one person making drinks and ringing them up which makes it kind of slow but overall they're very attentive. Every time I've purchase coffee there is a line but the barista moves quicker than a regular Starbucks employee who has another person helping. Can't win them all. Try a pike roast with a pump (or two) of cinnamon syrup, tastes like fall season. read more

For some reason, the iced coffee at this location is better than any other Starbucks I have ever been to. I dont know what they do differently, but every Starbucks should follow their lead. I will go a little out if my way to go to this Starbucks. It's worth it. Also, the staff is way cool here. read more

Yikes. I had to revise this review after experiencing something that I have never experienced in my Starbucks frequenting life... Pros: Convenient because it is located in the Ralphs grocery store. Cons: I had to have my drink made twice after getting what looked like warm milk with whip on the top. I ordered a nonfat White Mocha and got milk and an overall 25 minutes of my life that I won't get back. The staff could benefit from a healthy tour de Starbucks training at a stellar location outside of the Ralphs to attain skills needed to get the job done. Have not gone back... read more

When i go shopping here after work, I seat and enjoy my chai tea late, always tasty and on time.

I love this location. It's always easy to pick up a drink before grocery shopping and the employees are always SO nice. Especially (I know I'm going to butcher this, I meant to go back and get a good look at her name but I only managed to steal a glance since I was in a rush) but I think her name is Syeeda? She's always very friendly, even when she's alone behind the register she seem to get stressed out. She lets me load my starbucks card so I get points and makes my drink exactly how I like it. She's lovely and one of the reasons I love this location. She's always willing to correct mistakes (not hers but coworkers have given my drinks away to other people on accident) and make sure that I leave happy. I appreciate her. She makes me shopping trips run smoothly. read more

Great customer service from Chris even when he has a long day or the shift is short handed... Thanks read more

This location needs to train its employees how to do customer service better. I went in this morning to order a drink and the young lady working around 8:30AM on New Years stopped in the middle of making my drink to speak at length with another employee. When she was done, she went to take the order of another customer who asked her to finish my order. She ignored that request, causing that customer to leave. She then took and made another order before finishing mine. She did not issue an apology and when I confirmed the order with her, she rudely said, "That's what you paid for." This incompetent service is simply unacceptable. I guess I'll buy my coffee elsewhere in the mornings. read more

I have long walked around the Starbucks, but came back the first time only last year. What can I say? I found your ideal and the most delicious coffee. I walked a lot of coffee, but I say with confidence that Starbucks is, nevertheless, the best. In addition to delicious coffee I want to say about the atmosphere in this place. You come back and aroma of coffee beans, pastries and, most importantly, feel at home once you wrap. The range is very diverse in the cafe, cappuccino, latte, Americano, tea, smuzzi, frappuccino specialties, sandwiches, salads, pastries and cakes. From cakes, I highly recommend you take a carrot cake. It is the most delicious of all I've tested. The real treasure Starbusks. read more

I love Starbucks coffee latte great service on this location fast service. Very clean and comfortable place

This Starbucks was inside Ralph's, and as this was my first visit to Ralph's I was excited to see it there by the bakery/butcher area. The barista was super nice, and recommended I get a larger version of my drink because it is *really* good. I got the new Iced Coconut Milk Mocha Macchiato and he was right- it was really good, balanced flavors. I was happy he suggested a bigger drink. When he saw me eyeing the pastries, he asked if I had ever tried a S'mores bar (I hadn't), and that was also really good, and tasted fresh. He was very friendly and even got my 3 yr old to smile which is a big thing. I'll definitely be sure to come here again! read more

The Starbucks is located inside of the Ralps. Great coffee, and friendly people. It's always nice to grab a cup of coffee as you do your grocery shopping read more

I could give it nothing less than 5 stars not only for the sheer fact that the location was impeccable but the customer service was top notch. Loved the fact that I could get my Starbucks and do my weekly shopping. My experience here went like this smooth as butter, so as I begin to reach the counter instant smile and warm greeting, we exchange pleasantries, she ask me my name on the ticket what I wanted..... boom..... 5 mins later I have my Salted Carmel Frappuccino and on my way.... day made! read more

Patrick hunter is the best Starbucks worker ever !!! He makes the best drinks and gives the best service!!

I rated one star because I have had multiple negative encounters with the barista at this Starbucks. I arrived around 7:40 to the Ralph's and saw that she was on break until 7:50; so, I did my grocery shopping and came back at 7:55 to find her serving a customer. I went to the line and she rudely told me that that was her last customer so she wouldn't be serving me. I was like fine, I understand and then my dad simply told her we were waiting for her to get on break and she proceeded to go off for literally no reason. I've worked in customer service so I understand being frustrated during closing time but her attitude was uncalled for and based off other encounters, she shouldn't be working in customer service. It's not that difficult to treat customers with respect or basic manners. That being said, she's overall disrespectful and what I regret most is not going off on her dumbass in the first place. read more