I had a great experience here. I rarely go to Starbucks, just because I rarely drink coffee and I typically make tea at home. I decided to try a medicine ball that one of my friends talked about so much. The staff were very nice and she even complimented my nails. Flattery gets you so far in life...lol The medicine ball was super tasty. I will be back. read more

Quiet, tucked away store. Ideal location to read since it is not very busy. Perfect stop for quick drink and snack fix. It is a smaller location so there were not as many freshly made options as other locations. They were out of the chocolate Java mint Frappuccino flavors but were expected to be replenished the next day. Drive through is also an option. read more

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Worst location in the area. Staff are very rude! Drinks are always made poorly. Drive thru experience takes about 30 minutes with three cars in line. South Euclid location or mayfield rd location way better. read more

This location is very hit or miss. One day it's perfect, & then the next 3 times are bad. The inconsistency in the same drink I always order is confusing. I've stopped asking for caramel drizzle altogether because even though I'm charged for it, they rarely put it in my drink (seriously, maybe 2 times out of 10 they give me what I pay for). Really unfortunate as this has been my go to coffee shop for years, but I've recently switched to local/small business & it is SO much better/has been worth my money read more

Very rude baristas. The altitude is astounding. The drinks are hit or miss here. not a fan of this location.

This and the Mayfield Lee location are my favorite. The staff has always been very friendly and my order always tastes exactly the way it should. I like strong chai so I order it without added water. For some reason, other locations still taste watered down half of the time even when I ask for no water in it. Consistency is important. I love their hours as well. So many places are closed by nine. They don't close until 10 pm. I'm grateful for the little things like the fact that they wash the tables after people leave them. So many places don't do that and I really like a clean table to start with. Keep up the fantastic work!! read more

I need to stop at this one on my way to work more often. My salted caramel cold brew was amazing. Attendant at drive-thru was nice. Service was quick. Masks and gloves worn. read more

Very very very slow service and inefficient. Thank you for showing up to work though and serving the community.

Good location for coffee and espresso. This building does not look like it was built originally for Starbucks. From the outside - it looks like it used to be something else and then was taken over by Starbucks. There is some seating inside. The staff were very friendly. For some reason, they lost my order. But they were very apologetic and quickly made iced latte. They also gave me a coupon for a free drink to make up for the faux pas. This location also has a Drive Thru. read more

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This is my favorite Starbucks! It's a drive through and to be honest, I'm always running late in the mornings so it's easy for me to just drive through. The lines can get rather long but it goes fast. The service is good and the drinks/coffees are always consistent, they must have it down to a science! The staff is super friendly and they always say thank you or have a nice day. A little of that goes a long way with me. I've tried a few pastry items and each time they were decent, not great but good enough to enjoy with my coffee. I've been inside this one as well and it's small but cozy. The bathrooms are clean and the tables are kept wiped down. So overall, a tidy little place to sit, relax and enjoy you're favorite cup of java. read more

Starbucks - Coffee & Tea Near Me - Mayfield Heights, Ohio

Very busy place, so don't expect things quickly during rush times...they aren't super human. With that, I will say that this crew moved like a finally oiled machine. They were fun to watch, they were fast and efficient, well coordinated, and courteous. We are just passing through, but I think that the people that live in this area are very lucky to have this Starbucks crew. read more

I have been in line for 30 minutes! I can't even pull away because there is no space on the side.last time I ever visit this location

This is the Starbucks closest to me. It is one of the better ones in the area. They are kind and always make the correct drink.

Starbucks coffee is what you'd get anywhere. The place is always crowded and difficult to get in or out of because of the location. I will say that this Starbucks has some of the most unfriendly people working there of any one I've ever been to before. Every time I go they're not polite, never smile, and usually act like they're rather be dead than helping a customer. Seriously, most of them just need to find a new job already. Unfortunately, it's the only Starbucks around work so no choice if I want coffee. read more

Starbucks - Coffee & Tea Near Me - Mayfield Heights, Ohio

Very friendly location fast and efficient that's what us coffee junkies like right? I only get 15 minutes and they get my coffee fast . The staff is great very friendly been coming here for years and have always had a great experience! The inside is real cozy place to sit and sip your beverage and read a book or do your homework. They have a bigger selection of gifts then some of the other locations, and a convenient drive thru. Kudos Starbucks read more

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Today had a terrible experience at this location. I come here often and normally friendly staff and great customer service. Today went through the drive through and the barista on the other side was snappy when she couldn't hear our order and gave attitude. Upon driving up to the window we asked which drink was which and all she stated was "look at the cup". No greeting, no have a nice day after that. #disappointed read more

Ordered via Uber eats they got my order correct and it was warm. Everything was perfectly in the bag . Restaurant had great service and lighting. (Yelp makes you review ambiance to submit. read more

Didn't have the ingredients for the first two drinks I ordered. After a quick look of all the workers there, I wasn't sure I was in Starbucks or the Cantina from Star Wars! Weird experience. read more

I almost never leave reviews, but I just have to because of how much I love this Starbucks. I will always go out of my way to come to this location because everything about it is always amazing! The workers are super friendly & make it obvious they prioritize customer satisfaction, the store is super clean, any drink I order tastes perfect every time, & their service is super quick/efficient. Overall, this location has 1 of the best staffs I've ever experienced, no matter how busy they get. Thank you guys for all you do, it's very appreciated!!! read more

No more free WiFi: they now require you to give personal information including your full name and email address, which they use to email ads to you (and who knows how the info will be used/abused in future). This info is also shared with Google, for them to integrate with everything else they track. Come for the coffee (they're open nice and late) but don't expect to get work done unless you consider your identity and inbox up for sale. Too bad. I hope this new policy backfires and is reversed. read more

One of the worst Starbucks in the area. Whoever is in charge of ordering does a terrible job since they are always out of something...sometimes cups, sometimes other basic items that no other Starbucks ever have issues with keeping in stock...some employees are friendly some aren't...go there because it's closest to us but would choose a different location otherwise. read more

Love Starbucks, but if you don't have an hour to kill waiting , maybe re think a stop here. As always, yummy coffee and the people super great that work here. The issue is with the drive thru line as it takes a little long- compared to other ones in the area. Happy they have the almond milk now as I am all about this beverage read more

Staff is 'ok' but not very friendly. My coffee had some grounds in it, did not have time to go back... Bit disappointed.

they have a drive thru. A DRIVE THRU. holy caffeinated shaky goodness for caffeine on the go. ..if i have a gift certificate, i'm there. if i don't...well, i'd rather go to arabica or make some at home. read more

I was a frequent user of this location ... always the same order, Venti iced coffee, no sweetener and a tablespoon of cream .... The last ten times ordered, 7 were wrong and today the girl at the window let me know with her crummy attitude that she was not pleased. Went to Costco, bought a case of ice coffee and a bag of ice ... will not go there again. read more

Ordered a triple shot mocha on 2/12/16. The original cup must have had a hole in it so they plunked the cup with a hole inside a second cup. The second cup had coffee from the first and leaked all over when I went to take a sip. The person driving told me that the woman handed him the cup and was giggling about it. This, after waiting in drive thru line for 45 minutes. I gave one extra star because I have had decent service inside the store. I will never go back to this store after this experience. Just incredibly badly managed, and horrible customer service to think something like that was acceptable. read more

Starbucks - $5 coffee spilled all over when I took the first drink. - Coffee & Tea Near Me - Mayfield Heights, Ohio

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This Starbucks is always very busy so be ready to wait. That being said, the service is always great, the baristas are always very friendly, and the drinks always taste delicious. It's on a busy intersection and you can't turn left out of the parking lot which makes sense because it's a lot of traffic to cross. Also, even though they do have a drive through, I would suggest going inside because it usually is a lot faster. Other than the location and the wait, I've never had an issue with this Starbucks and go back whenever I'm in the area. read more

Hey ... it's a Starbucks. But I adore this location, which I think was a bank in a former life (I think that's a vault by the door). The building has far more character than the average strip-mall mass-market 'bux. When I've been in, I'm treated well, and get the same service I'd expect. Nothing more, nothing less ... so this place earns an extra star from me for the character of the space. read more

Slow service with lots of staff. Priority given to drive up window. Waited for Americano for over 5 minutes.

I am not a Starbucks fan overall. I much prefer a cup of independent coffee any day. But I have to give credit where credit is due. This Starbucks consistently makes great drinks. The other day I walked in and there stood an employee behind the counter, smiling to greet me. They have a team of baristas so they rotate people but they are very consistent in making great drinks. Bravo. And the drive-thru is always efficient. read more

The baristas are friendly, quick and accurate. The food and drink tasty. The bathrooms are clean and smell nice. Why couldn't I give it more stars? It's VERY small and the parking and drive thru are HORRENDOUS!!!! I really do try to avoid this Starbucks, but if I need a fix and I'm in the area, I'm here. read more

This is the worst starbucks. The location is horrible and the service is always slow. As I am typing this 2 cars have left the drive thru line. read more

I've been many times and always receive horrible service. From long wait times to orders being carelessly made, this location is horrible.

Wasn't able to make a purchase because it was extremely busy, with the drive-thru at a location on the corner of a busy intersection. It's very narrow and jams up quickly from people entering from SOM Center and Mayfield. Chose to go to a different location read more

I don't usually spend $4 for a cup of Joe , but when I do, I come to this joint. The only downside is the staff are overly friendly and talkative which I despise in the drive through line. As if I use the drive through because I have time to blow off listening to you use many words of meaningless conjecture. I also can't stand their sizing descriptions. If you are going to use Italian adjectives, use them with meaning and leave out "Tall", which is meaningless to the other sizes in Italian. Oh and stop correcting me after I place my order with the correct ordering of words! If I order a Grande Vanilla Late, stop repeating back to me "Vanilla Late Grande". Is this another sick way to create small talk before we meet at the window? I don't need your friendship. Just take my money with a smile and hand me the dam Late! Please! read more

This cozy little starbucks looks like it should have a white picket fence around it. What it does have, however, is a drive-thru.

Can't go wrong here - until they write Natloo on your cup. I guess it's part of the charm. So long as pumpkin is in stock, I am a regular!

I am in complete agreement that this location is not the most convenient nor is it appealing to the eyes upon driving up to the building. This location does stay consistently busy and after all it is Starbucks so you get exactly what you expect. We did get a blueberry muffin and the everything oatmeal the time I last checked in, each were equally delicious. read more

There's not a whole lot of parking here and it's damned tiny inside, but they still make a mean drink and the drive-thru is convenient.

Love the drive thru. Makes it so easy with a toddler in the cat. Everyone is always so friendly and proves great service