The frappes here are so good! I love getting the strawberry with extra strawberry and no syrup and it is very yummy. I'll be back. Love getting studying in and fast check out thru the app. read more

Starbucks - Had a great time! - Coffee & Tea Near Me - Menlo Park, California

Every time I come here the young girl making the drinks gets the order wrong. Every single time.

This Starbucks gives off the same energy and vibes that it did over 10 years ago when I was last here. Lots of seating, inviting energy, busy baristas behind the counter. I put in an order for the truffle mushroom egg bites and an iced americano while my son got his cake pop treat. Everything came out in short order and tasted as expected. Plenty of parking in the shared lot with Safeway and CVS next door. read more

Other than the fact that Starbucks literally hasn't been the same since their business model has changed, this location is probably the slowest location I've ever been to. I placed an order via mobile app so that my drink would be ready by the time that I got there. I arrived to the location a few minutes after they quoted the drink being ready, but it was still not ready. I found this to be very strange as I've visited this location many times before and never had any issues (granted that was before the business remodel). Additionally, there weren't that many customers in the store so it didn't seem very busy. I waited another 12 minutes until I finally got my drink. On top of that, this was when they had switched the clear cold cups to the compostable cups. Everything was a disappointment and i'll not longer be coming here before work. You can find me at Philz instead. read more

It's a Starbucks, you know what you're getting when you go. They were friendly here and the line moved. But I wish they had packets of sweeteners out, along with milk. I had to decide in advance how I wanted my coffee - but I'm not a big Starbucks person so I didn't know if I'd need to add anything to the Verona blend to make it drinkable or it would be OK. So I had to sip quickly and decide for the barista to add for me. And the coffee was extremely hot so my mouth is burning now. Otherwise, it's a Starbucks, you get what you need there. read more

I generally love Starbucks and have visited them all over the world. Never had an issue asking for a glass of ice or iced water tonight I brought 2 cups with me and only wanted ice. I was told that unless I made a purchase and that it was only for customers. Priya was the one that helped me. GOOD BYE STARBUCKS in Sharon Heights. I will never visit this location again. Maybe I should stick the Peet's. read more

The barista is actually care about making coffee and they're very mellow and pleasant. Most of them will have your drink ready by the time the door closes as you enter. They have really good recognition and their customer service is amazing. read more

Refused to serve me a travelerbox same manager 2 days in a row for different reasons Store on alameda did a great job thow read more

Been waiting for almost 30 minutes. The cashiers are hustling and working hard. The barista is super slow. When I came in the place was empty now there are about 15 people waiting for drinks read more

Starbucks replied to my comment doordash dont have to do with your barista not putting the right amount on the order dont blame to doordash they are not the one making the drinks i order your barista did make it how many time happen they are doing that when you orddr no ice they dont fill up the cup the right amount you guys are fooling people on there order. read more

I frequently purchase breakfast items at this location as I live close by in Portola Valley. Tonight, I stopped at the Wells Fargo ATM to get $ out & noticed an older homeless gentleman sitting on a bench. I wanted to give him $10, so I went into this Starbucks & told them I needed to break a $20 & needed two $10's for that purpose. The young woman working there said in a Very Cold manner you need to buy something to get change. I reiterated that I simply want to give the man $10 & she again repeated in a Cold manner you need to buy something to get change. So, I walked across the parking lot to Safeway & told them the same reasoning as to why I needed the two $10's & they said absolutely, we're happy to help! Needless to say, I will Never purchase anything from this Starbucks again...yet will gladly continue to shop at that Safeway!! read more

Not only do they make multiple types of drinks horribly wrong more times then I can count on two hands, but they will randomly be closed when they should be opened based on the hours posted on door and the internet. They never have a sign of why but if you order ahead on the app and it won't let you, you know something is up. This is has happen multiple times in the last year or two and it makes no sense. Never experienced this with any other coffee shop before. The worst part is that I'm not one to stop and get coffee every week so it probably happens even more than I have encountered. Super unreliable and unprofessional read more

Slow, be prepared to wait 20 mins for your drink. Environment is nice, lots of tables to work and study. Can be busy sometimes.

I orderd th same drink I orderd yday and it was full. I came back today and they made the same drink like this. I asked th barista, "y isnt my drink full?" she said, "bc you said light ice!" Yeah light ice not light everything else‍ 0 Stars. read more

Starbucks - Ice Triple Express - Coffee & Tea Near Me - Menlo Park, California

Worst Starbucks. Ordered extra ice, didn't even get a nugget of ice in drink. Bahhh. Plus it's ALWAYS SLOW

Came in for the red cup day. Not my first time here but first time checking in. The service was great and drink met expectation. The drink came out Surprisingly fast considering the volume of customers they had at the moment. Online orders, plus in person purchases, the shop was full, yet they brought the drink and sandwich out in a few minutes after ordering. Overall a great experience. read more

Starbucks - Coffee & Tea Near Me - Menlo Park, California

We ordered mocha with quad shot and it was super weak, white mocha with raspberry syrup and it was super weak. The 2 drinks was not cheap and was super weak. Not coming here again read more

This place used to be my fav Starbucks with the best baristas. But let me tell you since the panini hit a couple years ago they've gone downhill fast. My drinks have been wrong and today we stopped by after a dog walk only to find out their new hours. What kind of coffee place closes so early?! Save yourself the trouble and pick another location. read more

Starbucks - The hours have changed lately fyi. What kind of sbux closes at 11:30 am on a Sunday - Coffee & Tea Near Me - Menlo Park, California

Worst food i've ever had. First of all, the lady gave me the wrong size (a grande instead of a venti) I politely asked her to change the size, and Instead of making a new one, she simply put it in a larger cup and just filled it to the brim with milk, so now my iced chai tastes like straight milk. I asked for no ice in my water and the woman filled the whole thing with ice. I took the ice out, and there was approximately one inch of water. The turkey bacon sandwich I ordered was extremely dry, and the worst one I had at any location of starbucks. Mind you, I always order one of these at least once a week at different locations and it did NOT taste this bad. I'm usually a starbucks fan, but this has made me rethink if I ever want to go to one AGAIN. The service was fine, everyone was really nice but in the middle of an order, someone told the cashier that she could take her lunch break and she sprinted and I mean sprinted to leave me, without even apologizing. Then I had to wait in the middle of my order for another cashier after waiting in a ridiculously long line. The drinks took extremely long, I felt like I was waiting for hours just for a drink that tasted like crap. Will NEVER stop here on the way back from a trip ever again. I even marked this location so I know specifically what store to AVOID. Horrible location. Will not be returning. Recommend you don't go either, so you don't have the experience I did. read more

I give this place a 4-star rating because the baristas make your drinks perfectly. I have been coming here from Reno, NV for 7+ years as I am a cancer patient at Stanford. This Starbucks has never made a mistake with my orders ever. The outside area is a gold mine as they have tables in an area with plenty of shade, green grass, and cell phone coverage. I want to give them the 5-star they deserve, but the restrooms gross me out.. I will be back. I enjoy this place immensely. read more

Starbucks - Iced coffee with cream and sweetener. Yummy! - Coffee & Tea Near Me - Menlo Park, California

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The staff here is great. In the cafe are a collection of regulars and folks doing work. Decent amount of seating area. It's also in the area of a Safeway, Tesla charger and a Supercuts. I love our local Starbucks! read more

Cindy is the person who is the main reason I visit Starbucks when I feel like having a special tea or coffee fix or a treat ! Thank you Cindy for knowing my name and often being the only reason my day might have gone well on those bad days. I don't think people realize how important kindness is in the world. Human beings make any business what it is and without kind good people working for you ... a business is bound for doom! Thank you Cindy ! read more

The baristas here are super friendly , the guy with the curly hair , the two older women with blonde hair are always so great but there is an older women who has brown hair now she is always plain rude. Every-time I order my custom drink she gives me an attitude and seems like she gets so mad when she takes my order she doesn't like that I customize my ice espresso drink as if she's wasting her own ingredients from home she even went as far as to changing my drink from a large size to their smallest cup size without my knowledge she told me to hold on after I ordered and started typing into the order kiosk that's when I knew she was changing my cup size to the smallest one and when I went to pick up my order it was the smallest cup size so of course I gave it back and told them to give me the correct one I ordered. Lady this is not your Starbucks you do not own Starbucks and they are not paying you extra if my drink is cheaper so no need to get so moody over my customized cheap espresso . She is super rude but it's not going to stop me from coming here because I will continue to come and I will continue to order it with you so pls get use to it ‍ read more

Visiting this Starbucks for a chai or matcha has been one of my favorite work-from-home treats in 2020... it's the little things! I appreciate this location for easy parking, staying on top of their app order-ahead orders (and it's a great app!), and quick, friendly service when I come in to grab my drink. It's also conveniently located near an ATM and pharmacy when I'm looking to run another errand at the same time. I plan to keep coming back regularly (at least until the pandemic is over)! read more

Nice cafe with lighting. It's always filled with students working but I can always find a space to sit. Standard Starbucks menu and location next to supercharger and Safeway and CVS makes it a frequent stop. read more

Starbucks - Seating area - Coffee & Tea Near Me - Menlo Park, California

The bf ordered a hot matcha drink to-go and I ended up picking up an iced one. Also upon picking the drink up, they did now allow use of the restroom. While giving the drink to my bf, he said they made the wrong drink.. horrible! read more

This is not about the coffee. I'm not even a coffee drinker and most Starbucks products have far too much sweetener in them for my taste, but I feel compelled to give these folks kudos for amazing customer service. My step mother has very severe aphasia (due to Alzheimer's) and the staff there all treat her so well. Everyone knows her by name and they all know her order, so when she can't manage to get the words out correctly, they gently suggest to her what she might be asking for. If it comes out different than what she had envisioned, they make her a new drink. It's like our version of the Cheers bar. Everybody knows her name, they all greet her when she walks in. It is a place of comfort that she looks forward to going to during these ever changing times. Bless you all and thank you for your kindness. read more

Starbucks - Coffee & Tea Near Me - Menlo Park, California

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I usually don't review Starbucks because everyone has an opinion, but this place is GREAT!! The baristas make the drinks perfectly EVERY TIME. They are friendly, courteous, and treat you as a human being, not a cash machine. It's clear that the employees here take pride in their craft and their customer service. Lots of indoor and outdoor seating. The cafe is located in a quiet corner of a small shopping center, so it's relaxing. Good WiFi. Atmosphere is welcoming. Also, I notice that some of the baristas appear to be middle aged or older and others seem to be in their 20s. I appreciated seeing the diversity of ages -- everyone was learning from each other and working together to create a lovely experience. Probably the best Starbucks I've been to outside of Pike Place. read more

Great Starbucks with excellent customer service. My friend and i were waiting for a while for our coffees as it was a packed Saturday morning on our way to Half Moon Bay. Finally a variety of coffee drinks were put over the counter and several customers went to pick up their drinks. One lady touch our cups by mistake, but not big deal for us. The barista, however, insisted in making new drinks for us. We told her no, but found that to be a very nice touch and that gave us a great impression. Also this Starbucks is big, spacious, is in a nice corner and full of cool looking people. Not to miss. read more

It's a Starbucks with terrible service. The staff is slow and when they make a mistake they take forever to fix it. Staff doesn't clean the space often enough. And lines are long and take forever. read more

The barista who looked like she had no sleep Iris was the best employee ever I've never been at a Starbucks so I had a lot of questions. She was very very nice and delightful answered all my questions she was very helpful thank your iris I'll be coming back soon read more

Easily one of the best Starbucks location I've been to. By the 2nd visit, at least one person remembered by name. No, not by him writing my name on my itsy bitsy cup for my regular/usual doppio, but by his "hi, Cat." Yep, it's the "where everybody knows your name" place. LOCATION Sharon Heights. Those who work, live, take casual walks or jog around Menlo Park all knows about Sharon Heights. Right before you drive up on Sand Hill from Santa Cruz Avenue, it is the first plaza on the right. STORE It gets fairly busy throughout the open hours, but around 7:00AM it is pretty line-free. As busy as it gets, it is surprisingly well maintained. I do not believe I have ever seen it messy or disorganized. SERVICE They use to had a lady that works there that is super fast on drinks. I never have to wait more than 2 minutes after placing my order busy or not. She no longer works there, but over all the baristas are quicker than most stores I've been to. I use to remember 80% of the baristas names there, but the last few months they had hired/transferred a lot of new baristas there so I gave up trying to remember (except for Cindy - Bronco's fan). May I request to have the baristas put on a name tag? The baristas make an effort to remember ours/customers, why not us? I have yet to try the mobile ordering. Something about the mobile ordering seems so... anti-social. VERDICT There are about 2-3 Starbucks near my current residence and I always wait to go to work to order from this store. To be honest - I don't mind waiting in line there... strangely. This place has rockstars! Cheers! read more

It's hard for me not to really like this location especially since it's on the way to work for me and I come here a lot. So, it easily gets 4 stars. There's parking available at all times, the staff at this location is great, and I can get my java fix before and after work or when I'm in this area. This location has a sufficient amount of space so there are many chairs and tables, but this Starbucks gets packed with Stanford students, especially during exam season. Only downfalls- It can get really busy in the morning before 9am, but what Starbucks location doesn't? This location closes fairly early in comparison to other locations, so when I'm going in really late to work.....I can't get coffee from here to keep me up overnight and have to go somewhere else that's open. read more

Starbucks - Coffee & Tea Near Me - Menlo Park, California

Nice and big Lots of seats inside and outside as well One of the best Starbucks seating wise Coffee was good too, very friendly barista's read more

We decided to go to our local Starbucks. We were in the mood for a good cold coffee drink. The place was not too busy and we ordered right away. Our order was correct and came soon after ordering. It was such a nice day that we decided to sit outside. There were a few vacant tables and we chose one in the shade. The store including the tables were nice and clean. It was a warm day and our drinks were perfect for the day. I got a wonderfully cool frapaccino and my friend got a carmel drink. We both enjoyed our drinks Definitely would recommend this store for a relaxing time and a cool coffee drink for a warm day. read more

Starbucks - Yum yum delicious frapaccino - Coffee & Tea Near Me - Menlo Park, California

This is the Starbucks the VCs hang out at. Maybe it's my imagination, but it seems slightly cleaner than any other Starbucks in the Bay Area, and you can feel the energy as entrepreneurs kiss up to VCs and the VCs hushly talk trash to each other about their competitors' investments. Definitely makes it more interesting than any other Starbucks I've been to. I'm not a coffee person at all but I came here often, grabbing a bear claw or two Egg Florentine spinach sandwiches for lunch. You get worried when you see the barista grabbing the refrigerated sandwich and popping it into their microwave-like contraption, but it tastes great when it comes out, and that's all that matters, isn't it? read more

Starbucks - Taken by Nabeel H - http://www.flickr.com/photos/nabeel/533857102/ - Coffee & Tea Near Me - Menlo Park, California

First the baristas are super nice, the guy remembered my name and my order and he charged me only for a small size of hot chocolate because it was my 2nd order in the same day. If you didn't order hot chocolate with 5 pumps of hazel nut and hot to 180 degree with web cream and chocolate syrup then it will be hard to explain how good they make it. Also the place is huge and have a pleasant decorations and furniture, with the best out door seating among all other Starbucks branches. What makes this place is so special is that the atmosphere is so quite, maybe because of Stanford students. Also there is plenty of parking spots. If you're on of Starbucks fans, then I will see one day there. read more

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*Parking was easy to find *Crowded but plenty of seating *A variety of seating options including bar seating, table seating, cushioned seats. For the table seating, there are a variety of options for that as well. You can get small tables, medium tables, and large communal tables. There are a lot of great seats along the perimeter of the coffeeshop. *Decent access to outlets *Love that it is close to Safeway and other stores (e.g., wine stores, UPS, etc.) read more

I've been to this Starbucks several times, and received good service every time. Drinks have been made beautifully, good selection of food, and gorgeous little shopping center next to little shops and Safeway. This place for the most part is extremely busy, lots of people there so hard to find an open table, but I usually get my stuff to go. read more

My order was good. The people were friendly but the restrooms were closed. Any business that sells food and drinks should provide a means to dispose of the byproduct. read more