i used come here all the time back in 2014-2017. recently i was passing the neighborhood and they had such great renovations. so many new faces. everything looks beautiful. the kholee kardasian popcorn is so good. read more

Starbucks - Coffee & Tea Near Me - Moraga, California

I ordered a grande this morning and they charged me for a venti. I let them the drive thru girl know i didn't want a venti and the girl told me they're giving me a venti because they charged me for it. I let her know that I did not want a venti and she processed the refund. She then obviously just poured the venti into the grande and the amount of ice was insane. Filled to the top. I ended up paying over $7 for a full cup of ice. Do better. read more

Starbucks - Iced Matcha protein - Coffee & Tea Near Me - Moraga, California

One of my favorite Starbucks. Ideal to meet up, chat or work. It can get a little crazy around high school start time so avoid that slot. Quicker to park and walk in whist ordering on app than queuing on drive through, however each to their own. read more

See all

I just waited 20 minutes for a grilled cheese, and never. got. my. grilled. cheese. do not come to the Starbucks location, their customer service is awful, I asked the lady two times, and she completely ignored me. Do not come here. read more

I've been going here for the last five years, and I can confidently say that the biggest issue that this Starbucks has is the fact that Starbucks management does not employ more employees. I have friends who have worked at this Starbucks and they are severely understaffed. So you should expect a longer wait times. I've also seen based off of other reviews that people think that there are too many children/teenagers here. Please note that the local high school is a five minute walk away and they don't really have anything else to do and they will hang out there. I personally have always had my drinks made the exactly way I wanted it so I had an overall very enjoyable experience. read more

Grabbed an iced caramel macchiato with "coconut milk" early on a Sunday morning. As far as I could tell, it looks like everyone uses the Starbucks app - there were at least 15 drinks waiting to be picked up in-store. I wouldn't do drive-thru or walk-in order. They seem understaffed and unless you've got time to kill, you might not be happy with the time waiting for your drinks. The vibes inside are actually quite nice. Lots of folks doing work quietly and the facilities seem new. They have couches and other cushiony furniture, and it looked like people were comfortable. Overall, I wouldn't come back to hang out in the coffee shop, there are plenty of other small local businesses that I'd probably support instead. But when I need my caramel macchiato fix I'll definitely stick to the app when ordering here. read more

If you go here, do not go inside. I waited for half an hour, no exaggeration, for a single coffee that turns out wasn't even on the order list. Severely understaffed. They prioritize the drive through like any drive through Starbucks. They need more people and they need to train them better. I know there's an app and all that, but honestly if a coffee shop requires an app to avoid a 30 minute wait for a single, simple coffee (I got a redeye), they are just understaffed, plain and simple. The staff are nice, but it doesn't matter how polite you are if you are too slammed or poorly trained that you completely forgot an order in all the chaos. I waited as long ad I did because I saw how busy they are, as usual, but 30 minutes is unacceptable for a $5 coffee, this isn't a sit down restaurant. Get more people and pay and train them better. read more

This Starbucks is overrun by children almost any weekday. I completely avoid this Starbucks all together. My mobile order drink has been stolen multiple times here... probably from one of the high school kids. After school gets out it's a playground. Getting work done here is basically impossible. I know they can't fully control this but my drinks WERE always poor quality and clearly very quickly made. Workers don't care when the drinks come out or the quality of them. read more

Can it get more louder. I have to wear earplugs.Time and time again I've asked them to turn down the volume..Do these workers listen? Do this Starbuck's want to chase their customers away. read more

DO NOT come to this location if you have to be anywhere quickly. On a consistent basis you will wait 45+ minutes (emphasis on the plus). I just waited a full hour for one drink off the menu with no customizations. They need to hire more staff or figure out a better system for running this location. I don't often (if ever) write bad reviews because I want to give a place the benefit of the doubt (maybe it was an off day) but this is my experience consistently here. read more

Oh my goodness. Ordered ahead. Had to sit at the order kiosk for 5 minutes before someone said "welcome to Starbucks." There were only two cars in front of me and I waiting 11 minutes in the drive through line. It was also 4:45pm. Yikes. I'm sure more staff is needed. read more

slow AND bad service? i consistently find myself standing in line without a greeting waiting for my order to be taken for a very long time. I've worked in a very similar food service company and the behavior I've experienced at this starbucks would never be considered acceptable. It's confusing too because they do not seem understaffed. read more

Spacious parking and spacious indoor seating area for all. Probably we can walk to it from the location where we were at

This Starbuck is very spacious yet it gets so busy that sometimes not enough seating space is available. If you get here early enough maybe you'll get lucky and get a space in a corner where you can plug/charge your phones or laptop......It's where the comfortable seats are located. Because this place gets crowded, ordering is easy but you won't get your food in timely matter. Get ready to wait a while. I wouldn't recommend coming here if you're in a hurry. read more

Starbucks - Coffee & Tea Near Me - Moraga, California

This is the Starbucks of Despair. Good crew, but there aren't enough of them. They are constantly overwhelmed by the volume of customers. Wait tines are interminable. Avoid.! read more

I have a severe love hate relationship with this place but I am so tired of them messing stuff up I couldn't not write a review anymore. I go here at least once a week on the minimum, and I'm not kidding every time I order it takes upwards of 25 minutes on a good day to make my drink. Going later in the afternoon if your ordering ahead to beat the line out the door you have to order atleast an hour before you go. I can understand some backed up rush after school but even on a slow morning with 3 people in the store I heard one of the workers just casually say " Oh I'm 30 minutes behind oops ". Not kidding I have ordered an hour ahead before and once I got to Starbucks they had just made my drink and it was not even full. Not to mention they constantly run out of everything, I've never seen a store sold out of so much stuff at once. The staff is rude aswell, I've been given countless snappy comments just for asking if my drink was made. The ambiance is okay if your in there in the middle of the day, but after 3 it's usually filled with campo students and moms with their kids running around the store. Even though I lowkey hate this place I probably will come back because I don't have time to drive all the way to laffayette or rossmore where the good Starbucks are. read more

Starbucks - Green tea lemonade - Coffee & Tea Near Me - Moraga, California

See all

It took 45 minutes from the time I ordered my latte to when it was ready. They are always so backed up with orders. Starbucks needs to hire more employees, especially on the weekend. read more

Ambience perspective it's better than other location as it's huge and feels much less crowded. In terms of food, my chai latte had usual standard taste but failed to follow special instructions of making it extra hot which was must for me on cold and rainy weather! Sorry for being little critical. There is enough car parking available. Store has neutral gender restrooms and overall clean. So overall good especially if you want to hang around inside with your favorite device sipping your drink! read more

I'm a regular at this Starbucks, and I sit in the lobby often and I don't interact with the staff much, but from what I've seen, they are all great! However, I would hate to have to work here knowing how GOD AWFUL some of the customers are. Coming from a Starbucks customer, Starbucks customers are the worst! They are so rude to the employees, and they're so impatient! I really have to applaud this Moraga crew because I don't know how they haven't throttled any customers yet lol. I don't get why mobile order customers don't understand the concept that they're 1 of probably 200 mobile orders that come into that store... Sure, this location could use some more employees to help with the 10,000 mobile orders and drive-through line, but the customers could exercise a little thing called compassion and kindness. It goes a long way! Back to my review, lol: As someone who's been a Starbucks customer for a long time, I wish they'd update their breakfast sandwiches and lunch sandwiches more often. They brought the chicken maple back, but it's pretty gross! Anyway, the baristas I've dealt with here are very kind. 5/5! read more

This location has about the slowest service of any. The good news is that the staff don't appear to be disturbed by the long wait times. They are laughing and enjoying talking amongst themselves while customers wait. It took 20 minutes for them to prepare a mobile order. That has to be some kind of record. read more

Horrible customer service. I placed a mobile order at 7:55 am, and arrived at the store around 8:04 am. Initially, my drink wasn't ready, so I asked one of the employees for an update. I waited a few minutes and I got no response. This scenario repeats a few times, and the next thing I knew it was 8:20 am! (I ordered one drink) I wasn't the only customer having an issue, as I overheard some people waiting over 40 minutes for their order. I understand staffing issues, however, this was ridiculous. The employees couldn't care less. I ended having to leave, so I could make it to work relatively on time, without my coffee. I had proof of my order, however, the staff did not care, as my "order hasn't come through yet". I waited over 25 minutes for a coffee I never ended up receiving. Never coming here again. Worst service I ever experienced in my life. read more

This Starbucks in particular is soooo bad! It is always understaffed so the lines and wait time are incredibly long. The drinks are consistently made incorrectly. The customer service is nonexistent and the shop itself is not a good place to try to relax and have a cup of coffee. I bought an espresso machine just so I wouldn't have to go to this Starbucks for coffee. It's unfortunate that there are so few options for coffee in Moraga. read more

I always receive consistent wonderful experience here. Some of you may say, "Really, a Yelp review for Starbucks?". Yes, to those of you. I come here at least 5 days a week and the staff they selected to work at this location have such a great vibe and the atmosphere is an example of that. The place is clean, open and the restrooms receive attention before ever needed. I'm all about supporting small local businesses, but this place wins my heart because of the exemplary service and quality drinks. Three cheers for the Moraga & Rheem Starbucks (actually 5-Stars)! read more

Starbucks - Brown Sugar Oatmilk shaken Expresso! - Coffee & Tea Near Me - Moraga, California

The caffe mocha tasted like hot chocolate! Very sweet and great for a cold winter day read more

Starbucks - Caffe mocha - Coffee & Tea Near Me - Moraga, California

Stopped in at this Starbucks on my way to a meeting at Hacienda de las Flores. I am rarely in Moraga and did not realize this Starbucks had moved. Nice fresh, open look. Not too busy on late Thursday morning. Very welcoming look. My simple order, an iced tea lemonade, was as expected. Something that is hard to mess up. On the not so positive side: While the environment looked welcoming, I did not good vibes from the baristas. Since it was my first time here, it took me a minute to figure out which register to go to. Totally ignored by a couple of the staff. Finally placed my order and it took a few minutes to get it. Nonetheless, when I am in the area again (shopping at Home Goods) I will probably stop in. read more

This is a beautiful location and the seating area is clean. Not all the staff wear a mask. Some places do make their staff wear one ( which I am impartial but I thought I should mention). The toilet is unisex and not clean with toilet paper on the floor and around the bowl. It also has a pee smell and o wore my NK95 mask which I was quite happy doing so for once. I wanted to order their cake pop but saw the container of cake pops mixed in a sweet through container ( quite unappetizing so I did not order it.) Otherwise, the decoration is nice and the drink taste good and not overly iced like some SB. The music was nice but it was over powered by the staff chatting amongst themselves. There were barely anyone in here and. It would have been nice if they kept their voice down. So I took off a star for the condition of the bathroom and the loud talking. read more

The music is always fantastic. Best music I've ever heard in a commercial space. Lots of comfortable seating. Always an available seat. Lovely outdoor area as well. Bathroom is clean. Tables are clean. Service is fast and reliable in my experience. read more

My chai tea is watered down. It should never be so watered down that it would be obvious to the customer.

Today around 5 pm I stopped at this store to get an ice tea. I was flabbergasted by what I witnessed. A friend of an employee came in ( he is the guy with the long hair in the picture) said hello then went outside. As I waited for my order, the Starbucks employee (the tall skinny Asian man/child in with the baseball cap in the picture) took a grocery sized bag, filled it to the brim with sandwiches and other wrapped food, took it outside in front of all the customers, handed it to the other long haired guy in the picture , who stuffed it in his backpack, as Two ladies and watched dumbfounded. Then ran back inside as thought nothing; he had not just commented a theft. Then his cohort/friend walked back in, a drink was made for him which he had not paid for and they stood by the door talking casually as though nothing out of the ordinary had occurred. I was so disturbed and disgusted by this theft I took a selfie but focused on the perpetrators. What is happening with our society?? I did ask who the manager was I was told they are not here. I then asked the store number and made sure to snap this picture. I find it morally reprehensible, that this kind of behavior, complete disregard for rules, respect of someone else's property can take place and no one that worked there batted an eye. I even asked if the tall guy who committed the theft was the owner/ related to the owner or manager I was told no. Who ever owns this place please know what is happening. Also, the garbage containers were filled to the point of spilling out, no one was doing anything about it. I grew up in family business, and I could not take this level of wrongness. I didn't know how else to bring this to the attention of the owners of this place. I would fire the entire lot; I am sure this is not the first time this has happened nor is he the first person to do this, people who steal like this work together, they look the other way for each other. I hope they are stopped and shamed for this behavior. So wrong!! read more

Starbucks - The thieves!! - Coffee & Tea Near Me - Moraga, California

Pretty good Starbucks! They made the the drinks just as we ordered. The place was well sanitized and the staff all had masks. I especially like that they really are able to customize your drink to your liking. read more

Terribly long wait, three people working, one person, wiping down the counters and we literally waited 20 minutes for an iced tea decaf latte! read more

Basically good. With they were open a little later. Drive through can be a long wait at times but generally it's a positive experience. I think it's time for them to replace the cushions in the outside seating. They are getting pretty dirty. read more

So I usually order from this location Monday to Friday. Normally have no problems, but this had happened a few times. Bought this drink today...have not sipped from it at all. They added A LOT of foam that's already gone and I'm almost at the halfway point if the drink. Again no complaints overall, but someone has not been doing a good job. read more

Starbucks - Sad drink - Coffee & Tea Near Me - Moraga, California

Be prepared to wait 20-25 minutes for a simple drink order. They have a ton of people behind the counter but it always is extremely slow. The drive thru line takes up the majority of their service, while people inside wait and wait. Go to a different location if you can read more

This Starbucks is so slow!!! It always takes at least 25 minutes or more for a coffee- even in the middle of the afternoon when there are two cars in front of you in line. Literally it would be faster to drive to Lafayette, park, and go to Peets than to go to this Starbucks. read more

First day at the new spot and loving the new location! Lots of room and great service as usual. Music is a tad too loud for my taste but who can complain when they're playing Nora Jones? Nice space to spend some time - next time I plan to enjoy the outside patio **UPDATE 1/10/19**. Just visited my favorite Starbucks (I visit nearly everyday) and just got an "eye-roll" for politely asking about my mobile order. Hmmm....service industry?? read more

Starbucks - Coffee & Tea Near Me - Moraga, California

Very bad slow customer service, I waited almost 45min for bagels!!!! and they just through your order without calling your name.

Usually when i come here the staffs not very friendly might i point out. Today i got in the drive through line and was waiting for about 20-25 minutes before I finally got to the window, first they try to hand me the wrong drink (i ordered a very berry hibiscus with light ice), then when they hand me my "correct" order, as I'm driving away I see it has lemonade in it which i didn't order and was not happy about AND on top of that, it did not have light ice. I would've gone in to get the drink fixed but the store was already filled with people AND had people waiting outside and there's no way i was going to get back in the drive through line. The only positive was the guy at the window was nice but didn't even mention the wait time. read more

Starbucks - I ordered light ice - Coffee & Tea Near Me - Moraga, California

See all

Mobile ordering timeframe is completely inaccurate. I've now twice had drinks not ready 20+ minutes AFTER the expected ready time (not the time of ordering). The staff couldn't care less. I'm sure they probably deal with a lot of rude people, but being extremely blasé about service to everyone isn't a great business model. If it's an issue with the system not giving accurate time frames, this is something corporate should work on rather than just expecting people to wait 40 minutes for a coffee and then having to call in to request a cancellation and refund since they won't do it in store and you can't on the app. read more

I used the app to order ahead and apparently selected the Orinda Theatre location instead of the Moraga Rd because of the theater and I call this location Rheem... Long story short this location made the order I sent elsewhere at no cost and I'm thankful and sharing my experience. A+ read more