Always a great experience at this Starbucks! I was so happy with my egg white bites and black coffee--they are my absolute go-to, stable items and never disappoint. There was plenty of seating available, and the employees were incredibly friendly and helpful to everyone who walked in. Just was a little concerned that I had to ask for napkins and a fork. I guess they don't leave any of that out any more! read more

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Unfortunately, this Starbucks has consistently provided poor customer service. I work nearby, so it's the closest location to me, but I no longer enjoy coming here because the staff always seem unhappy and unwelcoming. A smile or a simple "thank you" goes a long way. On one visit, I ordered a lemon loaf, and it was placed on the counter without a single word or acknowledgment. On another visit, I waited over 15 minutes for a coffee even though the store wasn't busy. The employees spent more time talking to each other than preparing orders, which ended up making me late for work. I completely understand that working in customer service can be stressful, but customers deserve to be treated with basic courtesy and respect. I truly hope management addresses this because this location has so much potential. read more

This Starbucks on 55th and Lexington is the best Starbucks I've been too. They got great energy and the closing team is THE BEST! Caitlyn, Maramna, Paul, Pareece, Yinet, Sirra all bring such upbeat liveliness and make this Starbucks my go to spot everytime. Love the team, love the ambiance and love the drinks. read more

Starbucks - Caramel Ribbon Crunch Frappuccino Blended Beverage - Coffee & Tea Near Me - New York, New York

I actually just sent an email to Starbucks to compliment the person who made my ( new ) pistachio cold brew as a photo-worthy, and poster-worthy, absolutely perfect beverage. Yes!! It was THAT good! This SBUX is located on E. 59th St. between Lexington and Park Avenue and is quite pleasant to be at. This location is a COMBINATION Starbucks and an Amazon GO, so you cannot just walk in and order. You need to order through your Starbucks mobile app if you want Starbucks. That's easy enough to do! AND, if you want to go to the Amazon Go area you need to use your Amazon app for entry at the electronic gate, or a credit card,, which they will not charge, unless you take some thing from the Amazon shelves . There is seating in the back. there are actually workstations so people can sit with their computers and do some work. It is a very pleasant atmosphere. It can get a bit busy, but it can also be nice and quiet which I greatly appreciate. Many New Yorkers appreciate the quiet a lot of times after the hustle and bustle of our city streets. This is the kind of place that you like and you almost don't want to put a review out there so that it remains as nice as it is and doesn't get overly crowded or overly noisy but I'm sharing this with you , so please try to keep it on the down low, will ya??? read more

Starbucks - It was a nice surprise to find FLUFFY EGGS inside my bacon sausage wrap. I expected well done-I LOVE FLUFFY EGGS - Coffee & Tea Near Me - New York, New York

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Excellent service and a few tables for seating. My egg bites were a little over cooked but still good. The green apron coffee was good but I miss the blonde roast. read more

Starbucks - Coffee & Tea Near Me - New York, New York

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Amazing location with unique views!! Service was excellent and professional. Drinks were on point as usual. Overall can't go wrong with a Starbucks in NYC read more

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Love this location ! To take a load off . Spacious & clean . Staff are awesome ! Ok , so it is a chain , But pushing the order thru The app , so easy & it's consistent. I did seek out local Java , but this is really easy & convenient. And them rewards ! Got to love that ! read more

Starbucks - Cute & positive welcome ! - Coffee & Tea Near Me - New York, New York

Standard Starbucks with quick service and clean shop. Got myself a chestnut praline latte cold with a couple extra shots. Love it read more

Starbucks - a person holding a cup of coffee in front of a christmas tree - Coffee & Tea Near Me - New York, New York

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Not busy but taking forever to get two mochas. Why does the music have to be so damn loud?

I love Starbucks Merrick. The staff is great, the drinks are done just right and if you are a regular, like the TV show Cheers, everybody knows your name and they're always glad you came. read more

Not just another Starbucks Coffee shop on a corner in NYC, but a coffee shop that is on a corner of NYC that is another Starbucks in NYC. Service was good, the cafe had plenty of room to sit and maneuver, and the coffee was just delightful. read more

Starbucks - Coffee & Tea Near Me - New York, New York

Placed an order for a latte and didn't get my order for 30 mins. Granted it was crowded but not so crowded that a 30 second order would take 30 mins. Went back to the register to just cancel the order and she unapologetically offered to refund the price minus tip! Tip for making me wait and never delivering my order?? Learnt an important lesson - never tip before receiving the service! read more

Disappointing This was my spot and I liked it fine before Covid hit but now it has lost its appeal. For starters the hours have been drastically reduced, not open on weekends and while they SAY they close at 6pm I've been there several times well before that time and the doors have been locked while you see the workers cleaning up. read more

I literally work on the same strip as Starbucks and I come here pretty often. Mostly everyone that works in this location is super friendly, and extremely helpful. However, there is a newer guy who has been making drinks lately that makes me lower my rating. Not only did he mess up my order twice [both for not paying attention to directions & not realizing it until he'd already made the drinks]. He seemed annoyed (not my fault of course). I get the same drink every time I come [frappuccino] and he made hot lattes both times then reread the sticker to see he messed up. This morning I ordered 2 drinks for my colleague and I, and after messing up both of my drinks, he proceeded to assist the five other people that were in Starbucks as well. However, some of them came in after me and he put the drink along with the ice into the blender but never turned it on and got everyone out before me. After me waiting an additional 5 minutes on top of the 10 I had already been there, that's when he said that the blender wasn't working. In the end I got a refund because I was at work and could not wait around 20-25 minutes while the blender was fixed. He also could have communicated that earlier on instead of having me stand there and wait while everyone else was taken care of. The other girl in there was very nice, but as the last time I was in there, he seemed annoyed. I would hate to say it's a race thing because I saw how Smiley he was with a Caucasian man that was in there, but him being in the wrong should have been a little more apologetic rather than annoyed especially when I didn't even say anything or give him an attitude. EVERYONE else there is sweet as pie!! THEY get 5 stars but he ruined my last couple experiences. read more

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Horrible experience at this same location over and over. Ordered ahead. I get there and there is a bunch of cups sitting there with all the labels facing them so there is no way of knowing if my coffee is just sitting there. I tried to turn a cup around to see the label with the name and some staff girl (nasty as hell) says " excuse me!! Don't touch the cups!" As if i am her son or something. I mean total embarrassment and just the attitude so early in the morning. Definitely not the place to be. They need to learn how to talk ti people. read more

It was the morning rush when I went into this branch of Starbucks. It's roughly medium sized for a Manhattan location, shaped much like a long hallway with a counter on the right and an area for the line on the left. It features the dark wood seen in most Starbucks nowadays. There is some seating, but not a ton. This is mostly a location to run in, get your drink and run out. The staff was friendly and they made my Chai Latte quickly and efficiently. Definitely a good place to grab a drink if you're in the area. read more

Ordered a coffee with heavy cream. She gave me like a teaspoon of heavy cream. when I asked for more they wanted to charge me extra. Horrible customer service! A cup of coffee probably cost less than five cents, i'm surprised you can't spare 10 or $.15 worth of heavy cream when you pay $3 for a coffee. read more

Although there are minorities that work at this store doesn't mean anything. These baristas are NOT professional at all. They pick and choose who they are nice to and who they disrespect. Even the manager is disrespectful to the customers and thus showing these baristas that it is ok to disrespect certain people. This store needs to be revamped from top to bottom. Training isn't the answer. Getting a new staff and manager is the answer. These baristas are not an excellent representation of the Starbucks brand. read more

Litterly the best Starbucks location ever, and what makes it great is their workers are beyond amazing. 100/10

So... I'm one of those people who orders a Starbucks drink with four adjectives. The employees here have never flinched: no pump of sugar-free mocha too many, no extra shot of espresso forgotten, no skim milk slip-ups. Ever. They're good, and they do it all with a genuine, enthusiastic smile, all day, every day. They even know how to spell my name correctly. ("Errand" is actually not a name, as far as I know!) The line takes on a bit of an awkward U-shape during the morning rush, but it moves both pleasantly and efficiently enough. I leave here in a good mood, before the caffeine jolt even hits my bloodstream. It's not the most spacious Starbucks, and I wouldn't necessarily expect to find available seating for a coffee meeting. The corner location allows for good people-watching at the window seats, especially if ogling suited-up businessmen is your thang. Just sayin'. read more

This is my daily SBux. It is on the larger side. I find the weekday morning staff to be on the ball- the line- even when long- moves very quickly and the beverages are ready quickly as well. The store has a good layout for traffic flow as between those getting regular coffee and those getting handcrafted drinks. Seating is adequate and the store is always clean. I stopped going to another location 2 blocks closer to my office because that location is a disaster. read more

This Starbucks has good service, and (at least when I visit), the lines seem to be relatively short... or the queue moves really quickly. Also note that his location is a bit small, so there's not a great deal of room to park yourself and work or meet with a client or friend-- it's more of an in-and-out Starbucks. This is okay by me though b/c I usually stop at this location when I'm walking from the train to the gym. read more

This used to be my favorite Starbucks location I mean I would go out of my way to go here. However that will all change now that they have moved out the best staff in the world!! Yesterday I ordered my usual drink, with soy milk. They didn't have the favoring for my drink so I had to change my order. Order the new drink and waited - no problem. I waited for a while for my drink - again no biggie - saw the barista using a dairy cup, when I suddenly leaned in to ask the barista about my order and if she was using soy milk as I can't have dairy. She promptly and rudely responded "Did you order it with soy" - I was very shocked at her answer as most baristas usually say "no problem" or "sure we'll make it with soy". She made my drink and I was left with a distasteful experience. Maybe I forgot to reorder my drink with soy - as they were out of my reg drink - but the rudeness I could have done without!!!!! I will not be going back to Starbucks or any other location as all the people lack customer service skills in a big way!!! I will go elsewhere for coffee. Bring back the nice people you had at that location please!!! read more

Service has been hit or miss with me at this location. Seems like they get a little overwhelmed with the orders when it gets too busy. I go here out of convenience as it's closest to my job but I rather walk a few extra blocks to the Bloomberg building or on 2nd Avenue if I'm not in a rush. read more

Starbucks - Coffee & Tea Near Me - New York, New York

I do not like or will recommand Starbucks. Coffee is bad, to crowded and boring... Go somewere else if you want a real cup of coffee. Ok, I am an nerd, but I know a good coffee when I taste one.... The only positive thing is the free wi-fi read more

Starbucks - Coffee & Tea Near Me - New York, New York

I am a huge fan of Starbucks but the Starbucks on Lexington disappointed me, when I went there was no AC and the bathroom was closed not because it was broken but just closed. I ordered a Grande Passion Tea lemonade and it was sour and not as good as I am use to. read more

Starbucks - Coffee & Tea Near Me - New York, New York

I am an avid Starbucks fan and this is by far the best location I've ever been to. The customer service is top notch and they always go the extra mile to make sure I'm happy with my order. Al, Edwin and Dom are the best and always remember my name which goes a long way. Highly recommend this neighborhood Starbucks! read more

Ordered a strawberry lemonade refresher with raspberry syrup & it was the best drink I ever tasted. Kelvin greeted me with great customer service while taking my order & Justin made my drink to excellent standards. Both were friendly and really welcoming. Thank you Starbucks I will make sure to keep coming back! read more

This location is okay and I would have given them 5 stars but I'm really over the barista who always slanders my name on my cup. I've seen him write other customers names clearly but it feels like he intentionally misspells mine. My name is Samantha, so often I use Sam, which he translates to "Scam" on my cup and when I do use my full name I receive cups with my name spelled as "Sementha". It is so offensive, even more so because my name is clearly spelled as "Samantha" universally. What an asshole! Ruins my morning every time... smh read more

Starbucks - Coffee & Tea Near Me - New York, New York

Really sloppy at this particular location. They are so obsessed with getting drinks out fast that quality is sacrificed for speed. Quickies are all the same... read more

I walked in here in a very bad mood after dealing with robber Barron's at Verizon and these guys got me out of my bad mood. These are the nicest baristas. Friendly, good natured is what they were. read more

I rarely say this, but I find the staff to be delightful. Almost always in a good mood, get the drinks right, etc. As good as a Starbucks can get. No five stars here though. Not until they stop charging $.60 extra for Soy. read more

I like this Starbucks location. They are pretty quick in the morning when all of the New Yorkers are off to work. There are a bunch of seats with desks to study or work. The staff are all nice as well. It is located in a super convenient location being right across from the E and 6. read more

I think a Starbucks would really have to have something special to get more than an A-OK. This one is A-OK with me. Drinks are the same as always, and the staff was neither rude nor pleasant. The line was not long at around 10 am, although I'm guessing it can get busy just before work. The space is large enough to accommodate a line, and there are some seats. I'm not a regular so I can't elaborate. It was a Starbucks! read more

Super Snotty rude female cashier. Walk over to the next Starbucks, unless you're ordering a side of attitude with you're overpriced coffee.

This Starbucks has the best service, hands down. The baristas are quick with a smile, delivering your coffee quickly. The only downside is no breakfast sandwiches at this location :( read more

Took them 10 mins to make me the wrong drink, and they weren't busy. Another 10 mins to figure out how to give me a refund, a waste of 20 mins, not going back there, plenty of other places to get coffee. read more

This was literally the longest I have waited for coffee. The employees chatted with customers while people waited in line. Other customers picked up garbage off the counters. It was disgusting. This may have ruined Starbucks for me. Pick a different coffee shop if you don't want to wait for 15 minutes. read more

Service was quick and friendly but the coffee wasn't hot either time I had some. Tried a little peanut butter cupcake that tasted like a cake mix. read more

The happiest, nicest, barristas I have ever encountered. I LOVE this location!! There is a Starbucks INSIDE my office building and I won't go there because of how much better this location is. I went in on a whim one day because it didn't look crowded. I was greeted with a smile. They are polite, quick and efficient. They never forget my food order like the other location. It's a small spot, but even if it looks crowded, the line moves quickly and they get to everyone right away. After only a couple of visits they remembered my face and my order. It's really a lovely way to start the day! read more