Absolutely filthy outdoor seating area. Not even busy. Never is. No drive-thru. Staff is too lazy to 'give a s**t'. Always my LAST CHOICE in the local area. Common problem at this store. read more

The girl that made me coffee did a horrible job. At first, she made the wrong drink. I said I wanted salt foam at the top, but she put it at the bottom and gave me a medium. and when she did it right, the foam spilled and she didn't bother to clean it up. I go here usually to get my coffee, but I am disappointed. She also assumed I didn't know English, so they laughed at me behind my back, assuming I didn't know what they were saying. This place used to be nice and the service was good over 10 years ago. Now, this trainee is so rude to me and the service was not. I bought this drink and other drinks for my daughters for 17.47 + a 4$ tip which made it about $21 in total! Please train your employees to be bettet and mote well-behaved. Lately, the workers have been mean for no apparent reason. read more

Starbucks - my drink spilled - Coffee & Tea Near Me - Oak Lawn, Illinois

Don't use uber Eats to get drinks here. I just got couple of Venti Frappuccino's and the drinks tasted like you were sipping straight ice nothing else except tiny amount of coffee or whatever it was. Imagine charging someone $8 per drink that's 95% ice. Will be doing a chargeback. Criminal read more

Starbucks - two cups of iced coffee on a table - Coffee & Tea Near Me - Oak Lawn, Illinois

I am a longtime customer, but have to say that I am NOT a fan of the new "one cup at a time" machines! I would expect a machine to be consistent, but the resulting coffee seems to be consistently varied, and so far consistently bad! I started avoiding Tim Hortons in Canada when they switched to machines, so am hoping I don't have to do the same here - maybe it was operator error??? read more

So I'm super annoyed, this location used to be my go to 3 nights a week on the way into the hospital. A few weeks ago I ordered on the mobile app and my drink (salted cream cold foam cold brew), was ready when I came in. 3 minutes after ordering.... so speedy points there. But the drink was very light looking. As opposed to the dark coffee. I asked if this was the right drink and the guy had said "well it's been sitting there so sometimes the cream drops."....... there's NO WAY. I drink this drink all the time, and over so many hours, that mixing doesn't happen. Today I went in and order the same drink "salted cream cold foam cold brew."..... I saw the barista pour it of the nitro tap. She handed it to me and I asked if it was nitro. She said "no. Well the nitro only takes the nitrogen off. Our cold brew tap isn't working really well right now."...... wouldn't they have told me this when I ordered? I have tried the nitro before and I didn't like it, so it was really frustrating. There's an actual ad right next to the barista of the differences in the two drinks. I ordered 1 drink, and they made me another without any discussion. She offered to remake the drink, but I was already on a tight schedule. Sad to say I'll be doing mobile orders at a different location now. This place needs some communication to their staff regarding making the correct orders, and if it's not possible, to communicate that with the customer read more

Starbucks - Coffee & Tea Near Me - Oak Lawn, Illinois

Have you been to one Starbucks you pretty much been to them all there is nothing new here or out of the ordinary pretty good customer service they get you in and get you out free WiFi inflated prices there you have it read more

Starbucks - Coffee & Tea Near Me - Oak Lawn, Illinois

My barista never misses! And a cakepop always tastes delicious with my coffee. Whenever I'm in the area this is where I go.

I love this location. When I order on the app my order is always ready quickly. They are super friendly inside too. I love how long they are open throughout the day. It's a great resting place when walking around and playing Harry Potter lol!! My dog,Bowser, loves this place too. They make an amazing puppuccino. read more

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First of all, the coffee here is so completely watered down, that is unrecognizable! Next, I had to ask if the heat was on because it was freezing in there. Finally, the restroom was FILTHY! Who in God's name is managing this place?! There's no excuse for this type of incompetence. Needless to say, I won't be back. read more

Not many Starbucks locations in this area, but this is one of my favorites. The evening shift baristas are very friendly and I love ordering here through the app since it is always ready on time. Conveniently located next to the Oak Lawn Patriot Metra station, so if you are traveling, use the app to order ahead of time. One thing I love about this location is I always smell like coffee when I walk out of here LOL. read more

Benji is awesome! Always has a consistency to my order. Overall satisfied. The evening employees are a different story. Store is a bit messy, I expect messy in the AM not as much in the PM. But overall location is very convenient. read more

Best Starbucks in town. They always get my order right. Friendly staff. Only downside is they are so good, there's usually a lot of people .

Once again a Holiday Stress Moment taken care of by Starbucks, and my favorite barista Reggie. That man makes the Best caramel Fraps ever!! Especially when you ask.for extra whipped cream and caramel. There are so many different starbuck drinks on pintrest, that I hope they make some of them. Something creamy and peachy for the summer Reggie!!! Merry Christmas and Happy New Year! MaryAnn P.S. Most of the employees are very nice and very friendly. If not call them on it to their face. Its usually works! But before you get crabby, remember, youve had a day like that yourself and then youll know how the person you crabbed at felt too. Lol read more

Starbucks - Coffee & Tea Near Me - Oak Lawn, Illinois

This is the worst Starbucks that I have ever been to! There service is terrible and they are so slow! I only ordered a coffee with a coffee cake NOT WARMED UP!!!!! Which means I don't have to wait in line for the oven warmer! I purposely didn't want it warmed because I am in a hurry....YET they still tell me to wait to get my cake after everybody else get there cakes! WHY???? Just put it in a bag and give it to me. I ended up leaving because how slow you are and your terrible service! read more

I had to stop by before Halloween to try their raspberry vampire whatever it's called. Typical starbucks. The girls working were nice and I was in and out in just a few minutes. read more

Starbucks - Happy Halloween! - Coffee & Tea Near Me - Oak Lawn, Illinois

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My medically fragile kiddo has had a rough couple of months. We've spent a lot of time in the hospital with her. Like...a LOT. That being said, my main squeeze and I have taken alternating shifts at Hope to be with our little lady (sometimes in the PICU, sometimes on the regular floor). We also have four other kids at home, so to say a coffee is a NECESSITY on the way back to the house...yeah, that's putting it lightly. While I've never been bowled over by the customer service here, the drinks are solid and the location itself is certainly efficient. And honestly, I'm not even bothered by the ever-so-slight lack of seemingly jovial friendliness. Usually I just want to get my coffee and GTFO, you know what I mean? Anyway, for the sheer proximity to the hospital, this Starbucks is an absolute saving grace when coming/going. read more

It doesn't get anymore convenient than a Starbucks by a Metra station. The only bad part is that you need to cross the tracks to get there and you'll find a herd of ladies running to get to the Starbucks at the first mention of the trail being delayed. It's also across the street from a library so expect a lot of folks talking a break from studying...to study some more with some coffee. That said, they have plenty of seating and a friendly staff who knows if you are in there location you probably have a train to catch. They hustle and its most appreciated! read more

Went in on this past Mother's Day and had the young woman with the red hair take my order. She just was so kind and friendly.. had a great energy and went out of her way to be kind and talk with everyone. This review is way overdue but she was really outstanding. read more

Ive been a regular here a long time. Great location however since the remodel the seating is poor, cold and uninviting. Also the service has gone downhill. No employee enthusiasm and everyone always seems lethargic. Ordered a sandwich and sat at a table with only a couple customers. The sandwich was thrown on the counter with barely an audible announcement. How tough would it have been to let me know directly or even bring the damn thing to my table. Just go'n through the motions. Management?? Need some. read more

I dealt with "Ms. King" I ordered my drink and came to the window it was wrong. No problem mistakes happen, I let her know and instead of fixing it without an issue she gave me attitude about it. I believe in great customer service you should never make rude remarks to a customer. read more

Not one of the best Starbucks, but with a huge teaching hospital nearby, they just don't have to be. Sometimes the service is good, some of the baristas really couldn't care less. I'm not usually very concerned about my age or looks, I have embraced my inner curmudgeon who has recently become my outward visage, but I was overly sensitive to the passage of time when my father spent a couple of weeks at Christ Hospital for open heart surgery. He was technically dead for 15 seconds, twice. So it was just kind of an added smack in the middle aged face (metaphorical) to have young workers perk up for cheerful flirtatious chat with young good looking customers up in line only to have a clearly less enthusiastic interaction when they finally get to me. No I don't expect flirting, but move the line along when it's long and be at least superficially polite with everyone. I have been to Starbucks where I'm always treated like they are glad to see me and isn't that the real reason we pay $5 for a one dollar cup of coffee? Hey Millennial baristas: some people in this line have had two hours of sleep worrying about a family member patient. read more

This Starbucks is completely messed up and run by a bunch of rude and mostly lazy 20 somethings. However, one person was working his tail off making drinks and getting them out fast to customers that is why I gave 3 stars. read more

Madeline is the kindest woman and such a wonderful addition to this staff. I used to dread going to this location because the majority of the employees here have notoriously been grumps. I like to think her genuinely warm spirit rubs off on some of her coworkers! Keep up the great work & continue spreading kindness! read more

The baristas need to be retrained I ordered a Carmel machiato iced and there was barely any Carmel so I tell the barista where's the Carmel and they said oh we just put some on top. I order this drink probably 6 times a week and there's always Carmel on the bottom this barista didn't care and just brushed me off they need an attitude check. I want my Carmel read more

The workers are extremely friendly and the location is convenient in my life. Never disappointed when I come here.

I went to this STAR BUCKS this morning on my way to work. Saturday morning 1/5/19. I was greeted by a woman named Mary we joked abut having the same name and talked about our middle names too. She was so nice and friendly with a smile on her face greeting customers early on a Saturday morning. I was happy leaving with my drink and ready to start my day. Thanks Mary for brightening my day!! Starbucks is LUCKY to have you!! read more

I loveeeeeee me some coffee! And hate to admit my addiction. But this location is always speedy, and accurate. Rock on Starbucks!!

Went to ladies room to take son to the potty. The ladies room did not have TP. I then went to the register and asked one of the associates for TP and she said I could get some from the men's room instead of getting it herself for the customer. read more

The staff has always been friendly and very good in taking and delivering the order quickly and correctly. However, the inside seating is very limited and is generally all taken by homeless people, also causing the rest rooms to be frequently unavailable. I'm making more and more trips over to the other Starbucks at 95th & Oak Park and 110th & Cicero. read more

This location was stupidly dirty. I like a nice, clean starbucks location. I feel like I would love this location if they kept it in better order. I don't want to go back. I would visit the 111th st location instead. read more

I wish I could give this place no stars because absolute worst service I have ever gotten from a Starbucks location. Not only did they get my order wrong but when I asked him to fix it he laughed in my face and made me feel very uncomfortable and he didn't fix my drink. Never again will I come to this Starbucks again. Worst employees. read more

I love this place. It has a urban feel in the suburbs. No drive-thru, that might be a bad thing for some. But the staff is great and it's located in a cool shopping strip with Pizza Studio, potbelly, smashburger. Really nice to read a book in the Huge outdoor seating space. read more