the newer employees (all 12ish of them) suck super balls and make this starbucks awful. they do not listen to your orders, THEN they fault the customers, and still consistently fail to deliver. yes, it's Starbucks, so go to a different one. The employees that give a crap about doing a job properly have mostly left, and the two or 3 that remain are exceptionally limited and i feel bad that they have to work harder on behalf of their less than capable coworkers. you don't deserve a job at all if you cant work for a company as an asset. read more

The last two times I've been here; A) I wanted an everything bagel but got nothing - the one on display was just there on display and they were out. B) I ordered a drink for me and a co-worker and it was a little busy so I was patient with my order. 20 minutes later, nothing. They lost my order. You spend $12 on two drinks and they forget your order... Not good service wise. read more

This is literally the worst Starbucks I've ever been to. I hate that it's the one in my neighborhood so much that I often drive out of my way to go to another location. They're slow, unorganized, and difficult. They often literally lock the front door so that no one can come inside when they're short staffed. Their mobile order situation is usually messed up. The staff is nice but they really need to get their stuff together. read more

Back again today, waiting like 15 minutes for a pike place with half & half, ridiculous.

Since my last review of this location things have gotten much better and it is apparent that the management checks the Yelp reviews. All of the deficiencies that I noted in frustration have been addressed: the front is usually clean and organized, the baristas and checkout personnel are friendly and--given that I am a regular--greet me when I come in. Having a place where you can stop in, be recognized, relax, and enjoy some coffee is important. read more

This location tends to be slow in the drive thru and drinks are never as good as other locations. My most recent visit I had a barista with an attitude problem and that I have NEVER experienced at Starbucks. The drink she made me was on point though. So I guess in order to have my drink made just right I need to endure some rudeness ‍. Anyway, not my favorite location, but u can still get your Starbucks fix here (if they don't mess up your drink). read more

This is from WED, April 18, I went through the drive through & the person making my drink was complaining to the girl working the drive through. She was complaining about what a mess her area is always left in & the poor leadership. THIS WAS VERY UNPROFESSIONAL IN THE EARSHOT OF CUSTOMERS. Maybe if she is so unhappy, she needs to find another job. My Passion Tango Tea was very good. It seems though that this location is out of chocolate cake pops a lot. read more

Very very slow!!! For some reason they don't have enough staff. Good coffee but avoid unless you have a lot of time.

Literally the worst Starbucks I've ever been to. I've come about once every 2-3 weeks (it's right next to my house) for the past year or so. Staff is always nice but it's never less than a 20 minute wait. I usually have about 4-5 songs before I get to the order screen (no matter what time of day.) Today they were out of Chai, after I made an online order for specifically that. There's an option to update your online menu if you're short on stock. So I waited 15 minutes to order, to find out my item was out of stock and then had to wait another 8 minutes so that they could refund my order at the window. Staff seems like they're always trying their best- it looks like a management problem. read more

This is the closest Starbucks to where I go to yoga so it's a regular stop. It's been pretty consistent so far as the quality of the food and drinks which for me is always good from Starbucks. My favorite being a nonfat latte with 2 pumps of toffee nut. This one is clean, well-maintained and has a fair amount of seating inside and out. Service has so far been quick and consistent. My only issue with this location is the parking lot. The drive thru line backs up into the entrance and the street, and the lot itself is a little tight. Otherwise this is as good as any Starbucks and I will continue to come here. read more

Okay. I love Starbucks. I probably get it twice a day because it's that good. I get the same order every time and I love it. But I will say, this location never gets my order right. I always have to ask for it to be fixed and then it's still not right. Today it happened again...they messed up my order despite asking for it to be fixed. No other location has an issue making the drink I ask for. I'm sorry to say that I will not be returning to this location even though it is right down the street from where I live. Beautiful location but needs service needs work. read more

This Starbucks is consistent on one thing: messing up your order. The good thing about this store is, the service is so bad it actually helped me kick my starbucks habit! read more

I drove up to the drive thru at 5:49 to order a pink drink and there were cones up in the drive thru lane. I thought it was odd since the sign clearly read that they were open until 6. I was greeted as the "last customer of the day" and when I drove to the window to pay, more cars had joined the line. The barista then asked me if I saw the cones, and I replied yes. I didn't want to add anything about the sign as it was clearly an issue for her. When I drove away and the barista snatched the card reader back inside, I tasted my pink drink and it was the worst one I've ever had. What a mess! read more

Ordered a venti dark roast with cream, it was disgusting. The coffee at wawa is better and cheaper.

As an avid Starbucks-goer I am severely disappointed in this location. I have gone on numerous occasions and generally have the same experience. Last night was even worse. I went at about 5:30. They were understaffed, don't-give-a-crap-look, out of ALL breakfast sandwiches, so I got a Santa Fe. They were out of the cookies, brownies, cake pops, and several others so I asked for the classic coffee cake(as it was labeled in the case) I paid and without asking she heated it up... When I got it it was not the treat that I wanted from the case. Go figure it was not labeled correctly in the case! The girl was not apologetic or very helpful and no one seemed to care. I have come before when they were out of stuff that was just excessive! I left very disappointed in Starbucks. read more

Don't come here unless you have time to spare. If you're using the drive thru expect to wait over 15 minutes and by the time you actually get to the window they've only just started on your drink which they usually mess up on. I don't recommend this Starbucks unless you're out of other options. read more

This is my absolute favorite Starbucks location in orlando. Staff is so friendly. Especially Sarah! Always so helpful and always have great suggestions when you don't know what you're in the mood for. Parking lot is a pain but not much they can do in that aspect. read more

we are a normal starbucks customer but the staff here was awful and rude. as well as they didn't have any drink or food items we wanted to order. we ended up driving away from the window when they said that our card was not working after it was and they kept asking to use our stars after we said no. this locations staff needs to be fired or learn how to talk to customer! read more

Best Starbucks I've been to. I was having a really bad morning and found out the hard way that my bank closed my current debit card to send me a new one, Dave from Starbucks was so sweet and gave me my order free of charge! Thank you Dave and starbucks for helping me out during a not so great day! Five stars all the way! read more

We come here on occasion and have never had an issue. I have never had an issue with the service. Draw backs though include an awkward drive thru that throws you out onto a busy intersection in a screech your wheels holy shit sort of way. The parking is also very scarce which at a Starbucks is never a good thing. read more

One morning, in a rush to work, I chose to go inside since the drive thru line was very long. As I waited for my sandwich, which was next to be made, I watched the drive thru girl put a sandwich for a drive thru customer in the oven while my order still waited. Once my sandwich finally made it into the oven, I then saw her take my sandwich out of the oven prematurely in order to put another of her drive thru sandwiches in the oven. My sandwich was not fully heated or ready. RUDE! When I spoke to the manager, she responded with a lame, fake "sorry". On a previous visit, I watched a staff member push the garbage down with the very same tongs that are used to handle their hot sandwiches. I will NEVER visit this location ever again. When I wrote to corporate, they did nothing. Starsucks is more like it. read more

This Starbucks has the best staff in Orlando hands down. I come here often and have a fantastic experience 99% of the time. If you haven't been to this one yet give it a try. read more

Drive-thru = clutch. Big fan of the convenience factor. Otherwise it's just as consistent as every other Starbucks, which is a good thing.

Never had a problem at this Starbucks except the drive through line can get rather long and there's very little parking. Otherwise, they are always cordial and make tasty drinks! It's not the employee's fault the parking lot sucks. read more

I love Starbucks and it's almost always right at this location. The employees are always nice and the inside is comfy with lots of outlets to charge up. My biggest complaint is the wait time in drive thru!!!!!! I work at the nearby hospital and stop by for a drink before work and if I don't give myself an extra 30 minutes (just to go thru their drive thru) I'll be late for work. Many times (unfortunately) I've had to drive off because they take FOREVER. That's my (and many of my coworkers) complaint! read more

This Starbucks is similar to all others. Nothing special about it. Parking is difficult due to it always being crowded. I didn't care for macchiato today due to not being sweet enough. They may have just been having an off day. read more

My order is correct all the time and the employees are pleasant. However, the parking and drive through set up is annoying.

It has a drive-thru. That is a complete and total cluster in the mornings. Don't even try it if you're already running late for work. That drive thru, parking lot set up makes almost no sense. With that said.... the baristas are really friendly and it's a little more spacious than the nearby downtown location. Other than that it's a Starbucks. Bring on the $5 lattes..... read more

I love this location. There is enough parking and always lots of seating. There is also lots more seating outside. The staff is friendly and it's a good mix of community and students. read more

I don't drink coffee but my daughter loves the Starbucks because of the ambience. She rides her bike there but there is not a bike lock and I would add a next or start there was. It has a drive-thru which I think is really convenient on a busy street like Orange Avenue. read more

Really clean and snazzy looking place. Great place to study at mornings/nights and not too loud at lunch. Baristas here are great!

The Tale of Two Starbucks! During the week, this is where the best Starbucks in Central Florida. Fast service and they always get your order correct. However, a weekend visit to the same Starbucks is only to be as described as painful. The speed of service here rivals that of the DMV on the weekends. I don't understand why, but it is always the case and has been for two years. Hopefully one day, they can get their weekend crew to be as good as their weekday crew. read more

I've been to 30 or 40 starbucks over the past several years, and this is by far the worst store. I am not exaggerating when I say that it's FILTY. They don't clean the tables, sweep the floors, and to my dismay, the bathrooms were disgusting.... at 6 o'clock in the morning... obviously from the day before. On top of that, they have messed up my order the past 3 visits (missing bagels in takeout bag, etc.). It's a shame to see a starbucks so mismanaged. read more

After a long wait in the morning, I finally got my coffee and it was worth the time. Nice staff, good coffee and a good environment. The lines are long, but its because they do a great job here. read more

I love starbucks! This place used to be so quick- the line for the drive thru used to move really fast. But the drive through is crazy busy every time I go now. Its unfortunate because I love the coffee. I sometimes go to the target across the street in the Target because it's faster. But the service here is usually friendly. read more

I love the morning crew! They are quick, friendly and the most good looking Starbucks crew ice ever seen...!

Overpriced coffee. There is no reason to overcharge your guys coffee. The cup costs more than the coffee you pour into it. And prices are off the charts. I'd rather go to a privately owned coffee shop than this money trap. Thanks. read more

Hands down the slowest drive thru that Starbucks owns in Orlando. I feel guilty that two times this week I've received a free coffee because of long delays. I'm all for giving them a the benefit of doubt but that was just this week! I stopped going for several weeks thinking they may be going through some staff/management changes....Nope, not the case. I'm appreciative of the free coffee gesture but I don't have time to wait 20-25 mins consistently in a drive thru line (with only 4 cars in front of me) for coffee. FYI, the wait times inside weren't any faster. This location isn't ran like other Starbucks establishments. Sorry to rant. But just being honest. read more

You can never go wrong with Starbucks. Crew was nice and Starbucks is great, Caramel Frap will forever be my favorite.