This is a super-busy place and I only go there when I have to. It is in a great location and the interior space is nice. But, be prepared to wait as the baristas here are a little slow. There should be a sign or arrow on the ground that tells you how the line forms. Consequently, people are constantly cutting each other because they do not know where the back of the line is. Also, I watched the barista make a coffee for an employee, who was not working, before the rest of us who had been waiting several minutes. Perks of the job, I imagine. Still, my mocha frap was good and I didn't have to wait too long. Here's a pic. read more

Starbucks - Coffee & Tea Near Me - Palo Alto, California

One of my favorite Starbucks locations! There's lots of natural light and it's very spacious. People tend to stay for a while with their laptops, so it can be hard to find a seat during peak hours, but I still love working here. The drinks are consistently good, so nothing much to add there. There's plenty of parking available with street, garage, and lot options nearby. In the summer, the AC is quite strong, so don't forget to bring a cardigan if you're planning to stay for a long time. Bathroom is available! read more

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Writing a review for a Starbucks? Not common for me. But this is a great, spacious Starbucks with a round room that's perfect for working and taking calls. Get yourself noise cancelling headphones and this room is so comfy, sunny, and just about half of us were on a zoom call. You don't hear the coffee machines because it's slightly separated. Will def be back! read more

Really nice location downtown Palo Alto with nice outdoor scenery and an extended room inside as well. Service was good and the people are friendly. Got a Shaken blonde espresso, no classic syrup, non fat milk , 1 Splenda and light ice. Fire ya'll trust me and low in calories. read more

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My previous review penned in 2022 was for the former location. This new location was better and more convenient. AMBIANCE 4/5 I do like the natural lighting here, much brighter than the previous location. Then again it could get so hot sitting by the side of the glass wall when there was sun with temp outside at about 70F. SERVICE 3/5 Service was fine, I missed the more personable baristas in Atlanta. Even those on Stanford campus were much friendlier. I am glad the baristas seemed to be cheery among themselves and always in conversations. At least they seemed happy. FOOD 5/5 My drinks all turned out great! Perhaps that's the most important thing? Pain au chocolat was warmed when it was supposed to. I really like it that the store has a restroom. read more

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Came in on a Saturday around 1030 and while there was a line to order my drink came out super fast. A huge plus that there were a ton of tables inside and outside. Very chill ambiance for anyone looking to get work done or simply have a coffee date Also highly recommend the sugar free vanilla matcha protein drink. read more

Excellent service in this location, I got a great experience at this Starbucks thanks to a worker called Aby,Even though the store was busy they got my drink ready quickly and efficiently. Thank you for making my visit enjoyable ! read more

Always stop on my walks. Perfect location downtown PA. Quick service and nice looking location

Pistachio loaf bread is super moist and super super yummy.. warmed up and super delicious... Awesome snack with your Pistachio latte. read more

Starbucks - Coffee & Tea Near Me - Palo Alto, California

I bought a sugar free passion fruit refresher and it was awesome. Abigail Medina was my server, she was very helpful and kind helping me with sugar free options. I would totally recommend this Starbucks location read more

Am writing this review because am really upset came to this location around 12:48 pm lunch time with coworkers to get are holiday drink to get are red cup one of the workers mention there out of them and literally 5mins while waiting for are drink the manager comes out with a full box and told them look what I found we look expecting them to give them out and all workers told him no no more put them away and to me that's very unprofessional from the manager bc they did had them and lie about been out of them the reason I order this drink was to get the cup other wise i would of order something else honestly thinking not to come back to this location bad customer service from employees and manager dishonest and again and unprofessional read more

Starbucks - The from of this location - Coffee & Tea Near Me - Palo Alto, California

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Quality/Quantity - Consistent. Atmosphere - One of the nicer and larger Starbucks in the area, perfect for meeting people, people watching, etc. Also check out the architecture. 2 hour street parking, free on weekends. Open 7 days a week from 5:30am or 6am to 8pm; holiday hours differ slightly; see picture. Service - Good. Price - Reasonable, especially for this area. Owner Comment - Congrats on all your success since 1971 and for being the largest coffeehouse chain in the world! #114 on the Fortune 500 list. As of 2021, 33,833+ stores, and 15,444 of them are in the US. 1992 IPO. 2003 Acquired Seattle's Best Coffee. 2008 Loyalty card program. 2020 Generous programs to employees due to COVID. Closed all stores except drive thru and delivery. Paid for 30 days whether employees went to work or stayed home. Gave employees free daily meals and drinks whether they were working or not. Focused on the mobile app and future stores "convenience-led" formats with drive thru and curbside pickup. read more

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++++ OVERALL ++++ Nice place to work with lots of natural lighting, outdoor seating, and most importantly OUTLETS (but they could always use more outlets). Service is fast. Its a prettier than normal Starbucks. A good place to study! ++++ AMBIANCE ++++ Lots of WINDOWS. Well lit. You might get some serious glare though. This is a nice contrast to other Starbucks which are very, very dark and CRAMMED. Some roomy seating. There's also a well maintained patio with umbrellas! ++++ SERVICE ++++ Pretty good and willing to answer questions. But the only exception is their refill policy. If you are a rewards member you should get free refills on brewed coffee and teas. And if you get a refill you should get a WHOLE NEW DRINK. But the server didn't even know about the policy and when she asked her manager the manager said yes. And she just added water to my used cup and my used tea bag... For health reasons, it should be all new cups and teabags. Other than this one exception, service was good. read more

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Great staff, good espresso drinks. Thanks to Oscar, Emilio and others for taking care of customers nicely.

I had a very good experience today at this location and I want to share it with everyone. My FIVE STAR rating goes specifically to one of the barista's at this location. VALERIA! She impressed me with her customer service skills and made my coffee perfectly. WOW!! read more

Another sad Starbucks. Why is it that they can't understand an iced vente latte with chocolate cold cream and whipped cream? For some reason they confused the cold cream and the whipped cream or leave one or the other off. Thank goodness for Starbucks customer service help line. Without their help this would be one stars. read more

First time here where I actually sat outside in their area in front of their storefront. My brewed Pikes coffee was consistent and hit the spot while enjoying the sun. Gender neutral restroom was clean and well stocked as well. This location has more seating than many other locations. read more

Starbucks - Coffee & Tea Near Me - Palo Alto, California

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I have tried many of the different pastries at Starbucks. The latest was the sugar plum. The Sugar Plum Cheese Danish was nice when it was hot and toasty. I think the flavor reminded me of ligon berry. In any case the flavor was very light and not strong at all. It was 3.45 before tax approximately. I have also tried the Cheese Danish $3.25 approximately. I like it best when it is hot and toasty because the cheese is creamier then. I think I will have to try it again soon. The Chocolate Croissant is also approximately the same price and also tastes best hot and toasty. Once it gets to room temperature or near there it's best to heat it back up a little. The pasty could be a bit dry without the melty chocolate. I do wish the Almond Croissant didn't have almond slivers in the top. Otherwise, I would like it better. The best part about it was the Almond Pastry Cream. The Almond croissant's filling is a simple mixture of butter, almond flour, sugar, eggs, and almond extract. I haven't seen it for a while so it might be discontinued or mostly out of stock. It was approximately $3.45 I don't think I have had the Butter Croissant because I thought it would be like the other ones just without a filling. $2.95 I like the ham and cheese croissant. It's good for breakfast or lunch and is quite filling. It was approximately $4.25 I would get this one multiple times a week when hungry. I hadn't tried the spinach feta and egg white wrap at approximately $4.25 I haven't tried the egg bites. They have 3 kinds at $4.65: *Bacon & Gruyere Egg Bites *Egg White & Roasted Red Pepper Sous Vide Egg Bites *Kale & Portabella Mushroom Sous Vide Egg Bites Out of the three, the only one I would pick would be the Bacon & Gruyere Egg Bites anyway. read more

Starbucks - Coffee & Tea Near Me - Palo Alto, California

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VAL , provided the best customer service possible on this extremely HOT day here in JULY. I don't normally use my STARBUCKS app, but on this afternoon she was kind enough to accept my coupon for half price Carmel Frappuccino. This place was packed, most people just trying to escape the Hot Heat! read more

This new Starbucks location is superior. It is giving pumpkin spice snow globe vibes this season! There are so many floor to ceiling windows that give great natural lights. I love the lights and seating. read more

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Super chill Starbs space for working/conversing. Great white cafe noise. Didn't try the food but it's Starbs...you know what you're going to get. read more

Really wonderful employees, very, very friendly personalities, I really love the taste of real Starbucks coffee at this place. Whenever I go to the store all the time, the quality of coffee is really fantastic. I have highly recommended thank you so much, guys. god bless you all read more

Starbucks - Cafe Late - Coffee & Tea Near Me - Palo Alto, California

Ordered a Vanilla nitro cold brew drink and the drink literally tastes like just vanilla. On top of that the drink has ice and the drink doesn't come with ice ! I wanted to go back and get my drink remade but they have some many orders. Hate when this happens and pretty much have to be stuck with the drink. read more

Starbucks - Vanilla nitro cold brew - Coffee & Tea Near Me - Palo Alto, California

Service- I mobile ordered so it was minimal contact and interaction but even then I wouldn't say I felt welcomed in the store nor was it easy to figure out where to pick up the mobile order due to lack of signs Drinks- well made compared to other Starbucks in the area, I've noticed it's very hard to find well made Starbucks drinks in PA I'm not certain why I know they all use the same recipe and it varies by barista but I don't know why this one just made it much better than the other ones nearby Cleanliness- relatively clean, I'd say average You cannot use their restroom, no outdoor seating which is great because it's near the entrance and I don't want to have to walk by someone drinking their drink without a mask just to pick mine up read more

Starbucks - Green Tea Crme Frappuccino Blended Crme - Coffee & Tea Near Me - Palo Alto, California

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University Ave is now of our favorite places to hang out since they have shut down most of the street and there are a lot of outdoor seating options. So after a stop at Ramen Nagi and Salt and Straw, we made a coffee stop as part of after-meal stroll. I was happy to see that they were not crowded and the Covid protocol seemed pretty good. read more

Starbucks - Coffee & Tea Near Me - Palo Alto, California

I used to love Starbucks, but something changed. I no longer just decide where to spend money based on convenience. Now I try to be thoughtful about the impact of the money I spend. I cannot in good conscience ever step foot inside this store again. University Avenue is home to some of the best coffee shops in the Bay Area (Philz and Verve), so why would I chose Starbucks? I wouldn't. I don't feel tempted by red cups or star rewards - especially when it involves purchasing an inferior quality product that hides behind sugary syrups to mask the taste of burnt coffee. Palo Alto has so much variety and choice when it comes to coffee, this should be your last choice. read more

What rude staff here. This evening during my visit here, my drink with oatmeal didnt have its usual sweetness that Starbucks oatmilk always has. I asked the barista who made it if it was oatmilk that was added, to which he angrily responded "Its oatmilk". Me- "Oh ok. It just usually has a sweet flavor". Barista- "We got a different brand! There's nothing we can do about it!!" A decently kind coffee shop employee might say something like "Oh, Im sorry you didnt end up with the drink you were expecting. Would you like some sugar or syrup to sweeten it?" A little basic decency for a customer should be kind of a basic obvious thing, kids. read more

Not very personable, really could have computer tellers and it would not have made a difference. Bathrooms were the most disgusting I've ever seen and one had a fake out of order sign - employees were using, SO gross. read more

Conveniently located on University in Palo Alto this is the go to location for: 1. Strong Coffee 2. Speedy Service 3. Clean Bathrooms I always grab the iced coffee. Quick and easy, + cheap enough to tip. 5 stars all around. read more

Starbucks - Weather the storm. - Coffee & Tea Near Me - Palo Alto, California

Variable choices of merchandise and very well kept by workers i am very happy with the customer service read more

Starbucks - Merchandise - Coffee & Tea Near Me - Palo Alto, California

I frequent this location as it is clsos to my work. The positives are that the drinks are always made correctly. The negatives are that the wait times can be long (even when pre-ordering). They also seem to be constantly under staffed so that definetly doesn't help. Service is always hit or miss- either very friendly or very stand offish. read more

Employees are friendly and the drinks are standard. The restroom and the store need to be cleaned a little more often. read more

Starbucks - Really? - Coffee & Tea Near Me - Palo Alto, California

Starbucks in Palo Alto huh...I wonder how great the service is here. I always pass by this location while walking to work. The place has a great outdoor seating to enjoy your coffee. I went ahead and order a white chocolate mocha to help me stay awake through out the day lol. The cashier at the cashier was okay and took my order. She really did not really smile or greet the customers. I'm not sure because it's too early in the morning or whatever. I've to way better locations with great service. The mocha tasted great just the way I like it. I don't mind the bad service here. read more

Starbucks - White chocolate mocha. - Coffee & Tea Near Me - Palo Alto, California

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They've closed the 276 Univ Ave locale and built this new one. Apparently they're going to demo that building and bring up some new retail space. It's funny to see people walk up the old space and look completely out of sorts because they can't get their Starbucks. This new one is only a block away, plebeians! I'm usually not that big of Starbucks but I've had an interesting night and ended up here around 12:30am. The events leading up to here? Lets recap... First i was having steak with some friends, while the SF 49ers were roaming around us (see the review for Hangar Steak). I then went to Town in San Carlos to have a drink with them (where they live). Since they were yawning at 10pm I told them to just head home while I waited for the train. As we were leaving, a group of four women told me to join them. What the hell right? My friends leave me and I figure I would be entertained for an hour or so, meeting new people in the process. So, we're sitting outside having some lively conversation, and another group of four women start talking to us. I've now got 8 women around me and every single dude in San Carlos is looking our way. I felt like a straight up pimp. Pretty soon I realize that I need to get to the train, I bid my adieus, and as I rush over, I see it pulling away. Son of a bitch bastard. Luckily, as I'm pondering my options, the SamTrans comes pulling up and I realize this will take me as far as Palo Alto and perhaps I can just cab it home. So I hop on, joining the group of late night partiers, workers and assorted other vagabonds. Let me tell you, the bus at this hour is one interesting, crazy place. I get to downtown Palo Alto. Do I take the VTA? Grab a cab? Man I'm thirsty, but I don't want to drink alcohol anymore. I start making my way down Univ and pass the hoards of drunkards, realizing things are mostly closed. As I get to this block I see that the new hours for Starbucks is now 1am on the weekend. Holy shit! I didn't think I'd be so happy to go here. As I walked in I was greeted by two friendly staff (remember it's late at this point) who make a quick beverage with a smile. Where did they hire these guys? The old Starbucks down the street was filled with surly patrons, and slow ass staff. What a refreshing change. I grab my drink, and hit the little patio area with heat lamps outside. I read the paper, collect my thoughts, and then head off to the next train. What a night, with a surprising moment of clarity provided by of all places, Starbucks. read more

6/14/16 Absolutely love how easily acceptable everything is at this city. This street. Or something. Maybe it's because we're nearby Stanford. Well this is by University Road. So that makes sense. Anyways, I'll keep this simple because this is just another chain coffee store. One of a million. Service: pretty okay. The cashier was a little awkward. The person got our names right. Peach tea: delicious and sweet. A little less peach flavor than I expected. But it was refreshing enough for the drive back home. Love how they give out venti size water. LOVELY. 4/5 read more

Starbucks - Coffee & Tea Near Me - Palo Alto, California

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Excellent - friendly staff which is really key to returning to a business. Great food/coffee.

Ordered a white chocolate mocha Frappuccino and spent almost two hours sitting there. I've probable has this drink before but this time it suddenly became too sweet. I was also too cautious with removing my mask when I was drinking it inside the store. read more

Starbucks - White Chocolate Mocha Frappuccino Blended Coffee - Coffee & Tea Near Me - Palo Alto, California

For a newish place, service was efficient for Friday and Saturday nights. Also can't complain when, before closing barista Darryn(sp?) offered us a bag of coffee cakes, banana nut bread and muffins. Could not say no ITTET ("Come to Starbucks in the last hour and a half before it closes and you might get a bunch of freebie day-old pastries and other goodies."). The outdoor seating (http://www.yelp.com/biz_photos/Dvc-4MR8dqZwQsyrDr8OHw?select=_TjM_CI0Fi_a1WftbhG1UA) with an awning is better than the typical StBux. Note: This location replaced the smaller one that was a block away. read more

Newly remodeled! The walls are white and the furniture has a modern rustic look to them! They finally removed the high bars for seating. There are new portraits up on the walls as well. Drinks and staff are still the same! Make sure to get your drink made by Joel here! Usually works the morning shift.. read more

Starbucks - Low bar seating - Coffee & Tea Near Me - Palo Alto, California

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Nice little Starbucks on University Avenue. Has indoor seating as well as a covered outdoor area. Bathrooms have a code that you must ask the barista for. Usual SBUX fare. Shorter than expected lines. Good WiFi. read more

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