I am a sucker for a new product and I couldn't wait to try the new butterfly lemonade with mango popping pearls. It looked so beautiful with the pink and purple colors. I was in the neighborhood and it was really hot, so a perfect time for a cold drink. Service was great! I was in and out in a few minutes. I did really enjoy my drink. I didn't think the mango pearls were that exciting. But, I am really happy I got to try the butterfly drink and I would order it again. Next, on my list is the horchata coffee. read more

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Today was our dog's birthday (my fiancé's and I), and they wouldn't give him a pup cup. :( They said we had to "pay" for something first, but we are both on diets that prevent us from getting food, so we had to deny him, and he looked SO sad! I'm very disappointed! In case you were wondering, he turned 2 today. (Sarah's handmade ice cream in the same plaza sells pup ice cream cups and seems to give free whipped cream "pup" cups!) read more

Starbucks - Ain't my son a cutie?! - Coffee & Tea Near Me - Rockville, Maryland

I love the new way which is the old way, that is you get to pour your own half and half and the sugar is out again. They have new machines so every dark roast came my way without delay. Glad to see smiles and a lot of takeouts. Reduction of seats is a bummer. read more

Starbucks - It's changed. Half and Half is back out again! - Coffee & Tea Near Me - Rockville, Maryland

Fantastic staff! Managers really on top of things! My go to store- always enjoy my visits there.

Today I visited the Starbucks on Washington Grove in Rockville for the first time with a group of my sorority sisters. We had about an hour before our next meeting, so we decided to stop in for drinks, relax, and catch up. We were dressed in professional business attire and simply enjoying conversation over coffee. I purchased both a drink and a 1971 Starbucks cup. While checking out, I was having trouble with my Starbucks app and politely asked the barista for assistance because I wanted to receive credit for my purchase. She told me to keep my receipt and said she could try to help, although she couldn't guarantee the points would be added later. As we waited for our drinks, we sat talking about life, health, and spending time together. We were there no more than 20 minutes when the barista working register 2 drawer 1 approached our table and abruptly said, "Can you keep it down? I can't hear the person ordering because you are too loud." All six of us sat there shocked and embarrassed. One of my sorority sisters responded, "This is a first. I've never been told I was too loud while having a normal conversation in a coffee shop." We immediately gathered our things and left. What made this experience so upsetting was not just the comment itself, but the rude and disrespectful manner in which we were approached. There were other customers in the coffee shop talking as well, yet our group of six professional Black women was singled out publicly and made to feel unwelcome. The interaction felt humiliating and, honestly, discriminatory. Customer service should be rooted in professionalism, respect, and basic courtesy. Instead, we left feeling judged, embarrassed, and deeply disappointed. Because of this experience, I will not return to this location, and it has genuinely made me reconsider continuing to support Starbucks altogether. read more

Easy pickup experience, seemed many people were hanging out inside on their computers. My drink tasted great(shaked hazelnut espresso iced).

For that 6am food craving, you gotta go to Starbucks. No other delicious food joint opens that early that I know of. Service here is great. Music is jamming. Atmosphere chill. All that's missing is you! read more

Starbucks - Coffee & Tea Near Me - Rockville, Maryland

9.28.23 Located in the Fallsgrove Shopping center it is the closest location to my office so I drop in frequently in the mornings for a pick me up. It gets a lot of traffic, but most patrons do mobile orders. Staff is friendly and my beverages and pastries are always good. read more

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it is clearly a shame when one bad apple spoils the entire bunch the manager is fantastic and both the majority of the staff are wonderful but an employee by the first name of serge is both despicable and a disgrace he openly mocks customers he apparently suffers from cognitive dysfunction unable to grasp the simple financial concept that customers are paying his salary without me and others both he is unemployed on no less than five occasions while other professional employees were greeting me he rudely pointed sarcastically smirked and walked away as a neuroscientist i would love to uncover his problem as a practicing physician who treats the mentally ill i have seen physical altercations arise when parties are both mocked and ridiculed for his own musculoskeletal preservation i seriously suggest that management offer him much needed critical thinking skills congratulations serge you successfully lost both a loyal polite and respectful patron who both patronized your various establishments for over thirty while simultaneously spending thousands of dollars both in the process kudos serge keep up the great work read more

Stopped in for strawberry lemonade. Fast service. Great place to sit and be productive on your laptop. read more

Starbucks - Strawberry Lemonade - Coffee & Tea Near Me - Rockville, Maryland

The cashier was friendly and pleasant. The service was very good. My beverage (venti caramel Frappuccino) was prepared quickly and efficiently. The Starbucks is at the intersection of Fallsgrove Boulevard and Shady Grove Road in an incredibly busy shopping center with Krispy Kreme, Mamma Lucia, Panera Bread, Chipotle, Moby Dick, Jersey Mike's, Hair Cuttery, Montgomery County Liquor, Safeway, Smoothie King, and two banks: Capital One and PNC. The shopping center is a nightmare. So many cars coming in and out. Someone nearly crashed into me as they turned to make a swift turn as I was proceeding forward. The developers should have known better; there should have been a garage instead of a lot that does not seem to be adequate for the volume of customers. More exits/entrances would have alleviated the problem. Of course all of this is informational only and nothing that Starbucks can control, so it still gets my 5 stars! read more

It's a decent location, I park by the bank. It's easier to get in and out. Orders are made accurately and on time when you placed through the app. Not as big or cozy as other locations. They don't have their fixing station anymore, maybe due to the pandemic. Friendly employees though. Very clean bathrooms. Though, I despise air hand dryers, yuck. Ill stick with Copley location, cuz I can get more work done and closer to other stores. read more

Starbucks is always good depending on the baristas. Every barista makes it differently every time. This time the barista that made my drinks, made it right. 1st drink: custom Grande Iced White Chocolate Mocha w/: Caramel Drizzle Classic syrup Sugar Cinnamon No Whip Extra pump of WCM Non-fat milk Ristretto espresso shot 2nd drink: as is Grande White Chocolate Creme Frap Dessert: Red Velvet: was good but my only feedback would be that the frosting was too thick Pumpkin Bread: always good I wish I knew the name of the barista that made my drinks bc I would want them to make my drinks all the time. It's like when you know, you know. read more

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I have done mobile orders here about 5 times when I visit my doctor and every time there is something wrong with my drink. The latest time the pick up woman seemed irritated I checked on my drink. I know she is busy but despite being a huge fan of Starbucks I won't be back to this location especially at the price I pay. read more

Stayed a couple of days near the Fallsgrove Village Center in Rockville and happy to see this Starbucks location. Pretty but fast service. Got our London Fog Tea and snacks. Great parking adjacent. read more

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This Starbucks is tucked inside the Safeway store. The counter and offerings are smaller than you find in most Starbucks retail stores, but they had what I wanted so I wasn't complaining. I I ordered the Witch's Brew Frappuccino out of sheer curiosity. It tastes like equal parts orange creamsicle (even though it's purple) and fruity pebbles, and it has swirls of chia seed throughout. Not great, not terrible, but it definitely has a peculiar aesthetic appeal. Wow the counter-offers plenty of prepackaged snacks and other baked goods, I probably would not order snacks from the glass snack case. I saw the gnats flying around inside of it as I was waiting for my drink to be made. read more

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I usually have a pretty basic experience at this Starbucks so will probably edit an update. I get it Saturday morning rush so mobile orders are coming in , I watched about two staff members call out mobile order for 6 min, while I waited for my drink to come. My first wonderful cup of joe before work. I realized I was waiting unusually long for my small aka tall drink. When I inquired about the status I got told in a nonchalant tone it's coming without even a check to the coffee station. Not a good way to tend to customers in store. Point of sale experience is everything ! read more

Starbucks - Coffee & Tea Near Me - Rockville, Maryland

Great service, drinks made to perfection and lives up to my expectations for Starbucks. I'm a Starbucks fan, I expect a certain level of service and quality of drinks for coffee priced over $5. They delivered without any problems. read more

Starbucks - Coffee & Tea Near Me - Rockville, Maryland

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Worst Starbucks!!! THEY ALWAYS MESS UP MY ORDER ALWAYS!!!!! Plus not friendly Just really bad service. He hido unas 4 veces y las 4 veces me han dado mi orden mal hecha plus tienen personal no profesional. Mejor vayan a Dunkins read more

In my brief 4 minute interaction while waiting for my order, there was a young barista with yellow glasses and the friendliest demeanor. She said no more than two words to me but made my morning with her vibrant energy! Just what I needed along with my order this morning. Great customer service. read more

I have come here on several occasions before work... this Starbucks is PACKED in the morning so factor in some wait time! The parking lot is great for this location though, I am always able to find a spot :) I order my usual Iced Matcha Latte with Soy Milk... comparably delicious to all other locations, zero complaints from me. Employees are friendly and drinks come out quickly. I wish that there was more space dedicated to waiting for drinks... waiting for your drink can be awkward as you try to find a spot to stand out of everyones way -_- read more

Fast friendly service, cute cafe with some seating but not a lot. Well stocked pastry and retail area. Clean cafe and bathrooms. Plenty of parking. Only downside is that it can get very busy here, which can result in a slight wait for your drink. read more

This location is a pretty standard Starbucks. The employees are friendly and they make drinks pretty quickly. The downside is that it's usually crowded, which makes it difficult to find a seat inside the store. However, there's plenty of seating outside that can be utilized if the weather is nice. read more

Starbucks - (Tall size) caramel frappe - Coffee & Tea Near Me - Rockville, Maryland

It's Starbucks, what do you expect? I ordered an iced doppio over ice in a grande cup and then poured over milk from the side. This cost me $2.25 instead of the much more expensive grande iced latte! At around 7:15 in the morning, there was a medium sized line. The baristas didn't seem to be working that quickly, but the wait was not unbearable. I found the cashiers were the slowest and that took a while. Overall, it was fine. Not black lion or gazebo, but not horrible! read more

Starbucks - Iced doppio over ice with milk - Coffee & Tea Near Me - Rockville, Maryland

I've visited my fair share of Starbucks and this location is definitely one of the fastest. No drive thru, but plenty of parking since it's directly beside Safeway! I was in and out within 10 minutes with a line of about 6 people in front of me. Very impressive :) the barista was super friendly and I saw him clarify exactly how people liked their drink while he was making it, including myself! A little extra effort goes a long way, and puts customers in a great mood! read more

I woke up this morning, craving coffee that was not too sweet. The Starbucks nearest my home has the Clover brewing system, but this morning they were out of the Hawaiian coffee. Too bad, so sad. Life's a b, and you die. So I got in my car, and drove to closest Starbucks that I knew also carried the Clover machine and Starbucks Reserve coffees. I was in luck here. This Starbucks carries a wider selection of the Reserve Select coffees, even the Jamaica mountain coffee, even though they were out of it the day I went in. I got a Venti Hawaiian coffee, and Erin, my barista, was kind enough to add a side of extra hot coconut milk in a sample cup. Thank you Erin for bringing me sunshine on a cloudy day, you're the best! read more

Typical Starbucks with your typical Starbucks choices. I like the "corner-like" location though, because there is a small courtyard-esque area nearby to sit and sip. Inside, there seem to be a lot of chairs, table and space to sit down compared to the actual space. The location is well structured for people to stay and savor a beverage or snack. The baristas are pretty quick here to address you, take your order and make your beverage. One of the coolest baristas in the area, IMO, works here. It's not the best job to be a Starbucks barista, but it seems pretty decent here! Parking is in the lot, and some businesses nearby allow for walking... but most people likely drive if not working nearby. Nice location - I like coming here. read more

I was one of 3 people in the store and I had to leave before my drink was made because I witnessed a bunch of drinks be made in front of me that were mobile orders. Pretty frustrating when you watch so many orders get called and people aren't even there but yet you talked to me 10 min ago. With COVID you'd think you want to help the people physically there to get people out of the store quicker. Other than that the banana bread was good. read more

I liked how they didn't bother trying to kick me out during closing time. Some places can be rude with how they tell you to leave due to closing time. They were quite chill with me wrapping up my work, and I was directly in front of them the whole time. I had to ask them if they were closing to find out that they were already closed. The young lady just said "Oh... yeah. We're actually closed now but you're fine." Then went back to cleaning up. She was so chill about it. My only issue is that for the smallest size, my cup was so damn small. Smaller than I remembered it. Hmm.. are they different per location/region? Other note, this place was pretty small and cramped in comparison to other Starbucks, but they have great sofa chairs for doing homework. read more

Update: Service and cleanliness has improved since my last review. Baristas are more friendly and the boxes of product haven't been on the counter. This Starbucks is doing things right. read more

This Starbucks is faster than many of the others I've visited. I can come in at 7:00 am and have two people in line ahead of me. The barista instantly asks what I want and it's ready within a minute of me paying for it. That's what I need when I'm in a morning rush and I'm looking to get in, get my coffee, and get out. I love to get iced mocha, caramel frap, and the hot chocolate. You have to try the madeleines, they're terrific! Food options are a-plenty as well. The breakfast sandwiches come out hot and are filling. Scones, pound cake, and muffins are all very good. One time I got an apple fritter and I swear it was yesterday's (-1 star). Seating is sparse, but I'm not into hanging out at coffee shops. read more

Thank you Fallsgrove Starbucks for doing me a HUGE favor by waiting on me today! I felt terrible interrupting your conversation with each other, but unfortunately I've grown to enjoy the Clover press and you are the most convenient location for me. So, I hope you can forgive me. I know the discussion of 50 shades was probably riveting... When I asked if you could rinse off the stirrer I should have been more clear. Since there was some shrapnel on the stirrer from someone else's drink, I wanted it rinsed off BEFORE stirring my drink. My bad. Apologies. I was a little surprised when I asked about it and you said, "don't worry, we rinse those all the time". Umm, ok. I guess just not before and after my drink. Oh well, I'll look for additional character notes and nuances! The coffee was good and consistent, as usual. I hadn't tasted it yet, but I *knew* it was going to be good. This is why I rudely interrupted your conversation (again, I know) to thank you for my drink. I'm guessing your grunt-look was barista-ese for either: a. No, thank you! We value your coming in. b. You're quite welcome! OR c. Eff you, douche! snark aside, come on guys. I know it's 11:30 and not that busy, but consistency applies to food and service. read more

I guess there's not too much to say about yet another Starbucks, but I come here every few weeks or so for morning coffee or tea. This location is close to my job, so it's easy to get to. I have no complaints yet. The baristas are all very friendly and work fast to get the customers in and out of there. I hardly ever get food, since I usually eat breakfast at home, but a couple of times I've had a scone or muffin. Always fresh and delicious. I recommend the little vanilla scones, those are my favorite! I will say, I don't love the parking lot. Usually pretty crazy out there. Wouldn't it be nice if this was a drive thru location? I think it should be mandatory that all Starbucks around the world have a drive thru option! One can only dream. read more

Starbucks - Grande Chai Tea Latte - Coffee & Tea Near Me - Rockville, Maryland

Diego was super helpful and funny! John was also super nice. Had to do a big order for the office and they got it done! Felt bad because we had a huge order but they truly were so kind and even nice to others that complained read more

I've been in here a few times - for dark roast coffee and dopio espresso machiattos. Coffee and espresso have been strong and good - got the brain cells in firing order! read more

This store is located is a very busy shopping center. Parking was difficult to locate due to the volume of shoppers. Once inside, the wait to place my order was not very long. However, The wait to receive my order was longer than I thought necessary considering the amount of baristas on duty. I would probably not return to this location based on the traffic in the shopping center unless I had plans to go to more than one store in the area. read more

Just started work nearby and this place has been such a pleasant start to my day, or a source for caffeine before the drive back home. The staff is always friendly, and the bathroom is always clean. The only comment I have is related to how quick you get your coffee/drink during peak times... but that can vary depending on how long the line is, which is reasonable... It would also be nice to have a little bit more space to sit inside instead of a lot of shelves for mugs and other products most 9-5ers don't seem to be buying as much, or that can be bought online anyways. Keep up the good work :) read more

Stopped by this Starbucks on a Friday afternoon and the line was basically out the door. The ordering process was so slow I could've run across the street to get lunch and the line still wouldn't have moved. The line to order was just as long as the line waiting for the drinks. Once we ordered our drinks we waited another ten minutes. We ended up rushing back to the car and didn't taste our drinks until we were leaving. They were all so bad! It honestly tasted like whoever made them has never made a frappe before. Starbucks is not your local coffee shop, it's a chain, so I feel like the drink should always taste the same regardless of the location. I can without hesitation say we won't be back to this location. The wait and quality of drinks is not up to pare with other locations in the area. read more

Oh boy, another review of starbucks... but I felt the need to review this one since I'm here almost every other day. I don't see a point in reviewing the coffee or food since it's your typical run-of-the-mill Sbucks. The baristas here are friendly, although I'm not sure if that's because I'm here alllll the time, so many of them recognize me. (I change up my drinks so none of them will actually know my order) I love the small older lady (I'm terrible with names)- she's so nice and happy whenever I see her. So cute! Anyways, they do a pretty good job of getting your order before you get to the cashier. yay fast turnover! They get pretty swamped in the mornings around 8, at lunch time, and around 5. I go here to study because I have a hard time concentrating in quiet places (weird, yes), so I tend to avoid this place around those peak hours because all the tables and seats are usually taken. Gah, I really really wished they had more seating like the sbucks at Kentlands. Unfortunately fallsgrove is really close to my apartment so I end up here often. but when I have the time/energy, I definitely willing to make the 8 minute drive over to Kentlands to enjoy the spacious tables and plentiful power outlets. oh, and if you're lactose intolerant like me, be sure to register you sbucks card so you get free soy milk with your drinks. yay for saving 60 cents read more

Very pleasant branch. The staff is friendly and the coffees are made super quick and with care. But, Jesus Christ it's impossible to get a seat here. Nobody moves! It would be nice to sit down with my coffee for 5 minutes and futz around on my phone. But it's so jammed up, I usually wind up taking it to go. read more