Came here for the first time! I like the interior but my life was cold so we stayed outside after picking up our orders which were iced lavender cream macha and iced lavender oatmilk latte! The order came a bit slow the match one came soon but the oatmilk one took forever for whatever reason. But they were both tasty Outside was quite nice weather but people smoked there all the time so that was quite displeasing... and trash everywhere. Maybe pay attention to outside area for clean up as well. Besides that we had a good time chilling and studying. Cheers read more

Starbucks - Coffee & Tea Near Me - Round Rock, Texas

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The staff here is always upbeat and courteous. Have never had a messed up order. It's a weekly treat from coming from the hospital for physical therapy. Very efficient and quick on making all drinks. Sandwiches and treats are very fresh and tasty as well. Used the drive thru so not certain of the ambience inside. But the attitude and quality of drinks I am certain it's wonderful too. read more

Starbucks - Matcha Crme Frappuccino Blended Beverage - Coffee & Tea Near Me - Round Rock, Texas

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It's Starbucks - So you know the coffee... The good the bad and the consistent... Super friendly staff, efficiency can vary dramatically ... Food order sometimes can throw your order time into the deep abyss even when it's not warmed. Overall, one of the better locations in the area. My most recent visit, this location was slammed beyond belief... Drive-through wrapped around the building, standing room only inside, but yet south was still friendly, professional, and efficient as they could be given the circumstances. I've been in other locations with similar dynamics, and they melted under the heat. read more

This is a fantastic location!!! I've gone in and used the drive thru and always had top tier experiences. The team are out of their way kind and friendly. They keep the store clean and tidy. And they make the best London fog in all of Austin! I'm not sure what's different but it's hands down the best!!! read more

I repeatedly asked for no whip cream, this is my third day in a row coming and it has had whipped cream. I find it wild.

Busy like most Starbucks in the mornings. Nice staff, not tip entited mentality. Parking was sparse, but one spot left. Music a bit loud, which means people talking louder to be heard & to hear conversations. read more

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We stopped in whole charge of the EV at Round Rock. The line was brutal long and we were a little concerned as it was cold outside. The baristas were polite and quick. They took our order and had ours ready quickly. Even though the place was packed, it was clean and well-maintained. The coffee was all Starbucks and hit the spot. read more

If you're in a rush, walk in. Yah, sounds counterintuitive but it works. Trust me. The service at this location is a dream. To my knowledge, this is the only coffee house that has a kitchen expediter. The orders are organized, prioritized, and delivered by a cheerful and helpful barista. SB 22297, HUGE kudos to whoever thought of this very efficient practice. I wasn't in a good mood walking in, but I left with a smile and optimism. This day will be good! TY John! read more

Starbucks - a group of people in a coffee shop - Coffee & Tea Near Me - Round Rock, Texas

My favorite Starbucks. Happy team, mostly accurate drink orders, nice seating area, easy to maneuver drive thru. Ask for Marc's Special: Venti Flat White Single Shot - so it's quite weak 2% Milk 110°F - so it's drinkable read more

Starbucks - Venti Latte, single shot, 110°F - Coffee & Tea Near Me - Round Rock, Texas

This is one of the better Starbucks as far as customer service is concerned. The establishment is always clean, my order is always right and I am always greeted with a "Hello Newman"...I mean, "Hello Courtney". read more

Every time I order here they mess up. When they have to fix what they messed up they add way too much of what I ask them if I they can fix. I'm always disappointed with their service. I'd suggest going to a different Starbucks. read more

Since today is our final moving day, and we are moving 17 miles away, we will not be using this location, and someone else will eventually take my Duke title. Though we have had our ups and downs at this location over the last three years, overall, I will say that it has been good. With that being said, I'm leaving this final review for this location, and I'm giving them 5 Stars !!! read more

Normal quick and easy to get out. I love my app on my phone. Order from down the street and walk in, pickup and leave. Cold brew charged up! read more

Starbucks - Never too late to load up - Coffee & Tea Near Me - Round Rock, Texas

My friends and I head to Starbucks for our meet ups once a week. They closed our normal location so we started going to the new location. The drinks are great, but nothing else is. They don't have a working air conditioning. It's hotter inside then it is outside. My friend who wears a sweater duing the summer is sitting across from me in spaghetti straps, drinking a cold drink, sweating. The manager says the air is as low as it can go at full blast. That is a broken A/C. The chairs are painful on the back. You won't find many people with their backs leaning against the rest because it's design must be meant to look pretty and to make sure people didn't stay long. The wait for a table can last up to an hour. That's not really SBs fault except for the fact that they closed a lot of the nearby locations so now everyone has to go to this one to get any work done. If I had a choice for Meetup location this SB would be the furthest down the list it could get. Go to Star Coffee (Not to be confused with Starbucks) in downtown Round Rock. read more

My wife and I went to Starbucks on university on Tuesday. My wife had a $5 gift card and the bill was $12. The guy at the window asked if she wanted to pay the rest on card and she said yes. He then asked if she wanted the gift card back. Thinking that is was empty now she said no. The next day she looked at her bank account and realized she was charged for the full amount. I went in with a long shot since I had no proof but wanted to let a manager know what happened and that they have a thief at the window. I spoke with Devin the floor manager. After him looking up that day on his register she said he would like to help and asked what he could do. I told him I just want her gift card back. He said he couldn't do that but gave me two card for the value of $4. While it's not the full amount I'm happy that he tried to resolve the issue. Thank you Devin! #happywifehappylife read more

We love the location of this Starbucks. It usually has extremely long lines at the drive up window every morning, noon, and evenings after work. But they do a great job of getting everyone thru quickly. And the drinks are usually perfect. If they make a mistake, they have always politely fixed the error w/a smile. read more

I'm a regular at this Starbucks and i'm a little disappointed with the new staff. In the two years i've been coming to this location almost every morning, i've never had my order messed up. My coffee was perfect as always but I ordered the Double Smoked Bacon Cheddar & Egg sandwich, paid for it, and was handed a completely different sandwich item. This has never happened before so I didn't think to check. Wasn't until I got home that I realized it was incorrect. Sucks that I was charged for it too. read more

The whole staff was extremely friendly. They could tell I was having a very difficult day and unexpectedly surprised me with a drink on the house. Never been to this location but they made my regular iced matcha green tea better than any location I've ever been to! Really appreciate their kind gesture and compassion. read more

Starbucks - Iced matcha green tea - Coffee & Tea Near Me - Round Rock, Texas

What a fantastic way to start the day by visiting this Starbucks location! Whether I show up early in the morning sometime around lunch or even in the afternoon, if the coffee doesn't pick me up, the enthusiastic friendly atmosphere provided by these wonderful baristas sure does. I have not once had a bad experience apart from the occasional wait time (to be expected), and even if they're out of stock of some item, they recommend a similar item/flavor pairing. What a terrific team! Thank you for the customer service and care you deliver to us caffeine fiends on a daily basis! read more

I have stopped at this location multiple times and have always had a good experience. The drive thru line can get long, but it moves quickly. Inside has been clean everytime I've been inside. All of the individuals working here are kind and make an effort to make sure customers are happy. For example, I haven't been there enough times for them to know who I am, but they do seem to know customers simply on sight. I expect that at smaller, local coffee shops but not usually at large chains like Starbucks. This is definitely a great location to swing by! read more

There's a racist employee at this Starbuck's. She lied that we did something we didn't do. This person is a woman with red hair. She was very rude and racist. It was a place we went to almost every day. But as long as this racist woman is there, I will never go there again. And I will tell all my friends and family about this incident!!! We were almost like friends with the former employees, we have never experienced anything like this before. Even the previous ones were very polite and smiling. But that red-haired woman was very rude and racist. She had racist looks and slandered us. Normally I don't write this long, but I had a bad moment that I will never forget for the rest of my life. After all, nobody wants to be slandered and nobody wants to experience racism. read more

The staff is great and friendly. My wife goes there all the time, and they all know her name. The only time I come here is when my wife and I are in the car together, and we both stop for some coffee. I've tried going a different point of the day, and the coffee is always lukewarm. I don't understand why. You have to boil water to make coffee. My guess is that most people at this place drink cold coffee, including my wife. I just dropped my wife off at work and came home to heat up my coffee. As it was starting to boil in a small pot, it boiled over and spilled all over the stove. To my surprise, it was mostly creamer, very little coffee, which might also explain why it was not hot. I only like enough creamer to make the coffee slightly change color. I now have a clean stove, but I am docking them one star for that whole experience. If this Starbucks can find a way to make hot coffee, I'd be happy to add that star back. read more

Came through the drive-thru this morning and the lady taking my order was so so nice. Great attitude and very helpful. Pulled up to the window and John Luke who helped us at the window had the greatest customer service I've seen in a long time. So happy to help us. Super enthusiastic! I know the holidays times are hectic, but they handle it with such grace!!!! So happy with the customer service here! Sunday 11/13/22 read more

The service here was amazing and our barista Lia was an amazing person to have help us. The store manager Lindsey also showed her gratitude to us making us feel welcome to the store. Best Starbucks I have ever been to and cleanest. read more

To be honest, I've never been a fan of Starbucks as I am not a huge coffee drinker, but the stores make awesome stand-ins for the lack of Cyber cafes in my area. I also understand that the corporate culture is pretty amazing, so I definitely won't knock them. I may go to Starbucks once a year or so. I usually get a cup of whatever I can most easily identify, grab a seat, pop in the earbuds and get my focus on. I never see anyone grab the food, so I always wonder, why they even bother having it, but there is a small selection of random stuff to eat though I have never tried any of it. I got a "small" mocha latte with espresso. It was what I ordered, so no complaints there. The music is always pretty upbeat-mellow, which I can certainly appreciate, but I normally bring headphones to drown out everything else. Depending on the time, there are usually seats available inside, and on warmer and drier days, there is additional seating outside. I recommend this location. Location is great. read more

I came here for red cup day which was cold and rainy so the perfect day for a warm holiday coffee. Alejandro was there handing out drinks and the red cups. He was so friendly and talked to me for a few minutes. He is a good example of holiday spirit. He definitely started my weekend off right. I'll make sure to stop back at this store when I'm in Round Rock! read more

I come here all the time on the drive thru, this time I sat at the lobby. Staff has a good energy. Girl that took my order looks like she's on training, you're doing great girlypop! They messed up my drink, I ordered a Brsg oatmilk shaken expresso. First time they gave me soy milk. I work at a cafe too so i get those mistakes happen, specially during a morning rush. I walked to the counter and they remade my drink without hesitation, only thins is that the barista that had to remake it gave me a weird attitude, I would be pissed too for a remake, but I would never give my customers that stare. read more

I was an everyday customer to this location- for the past 2 weeks ALL of my drinks taste like they have been watered down or filled with extra syrup instead of coffee. My lattes are even a different color than they are supposed to be. I even drove to a different location right after to order the same exact thing and they were completely different colors. It seems like they are cheap & cutting corners. I go out of my way to go to a different location now since I have been repeatedly disappointed by this one. Don't waste your money here! read more

Starbucks - The same exact drink from two different locations. One is completely watered down. - Coffee & Tea Near Me - Round Rock, Texas

This Starbucks is better than other locations. When I lived in north Austin, I almost stopped going because they were so awful in that area. This location has rekindled my love of Starbucks. You can even order ahead of time and then go pick it up if you don't want to wait in line. They have the usually array of drinks, snacks, and light entrees for lunch and breakfast. If you don't know what you want, they'll be happy to help you decide. They also have a decent sized seating area where I was able to plug in my laptop and get some work done. read more

This Starbucks is right next to my house, so out of convenience we frequent it. The AM shift (from 7 to 8 anyways) was always fast and friendly and helpful. They would make small talk if waiting on my order etc. I work from home now and it's typically later in the morning maybe lunch or late afternoon if I go, and every single time it takes forever. The staff is typically rude or unpleasant in general. They typically take my card or scan my phone and hand me my order without a word of hello, thanks, screw off, nothing. I worked fast food as a teen and I get it but no reason to not say Hi, and thanks at the very least. I have placed mobile orders (was missing an item with my drink) and gone in to stand there with 3 or 4 staff members, one at the window, one sweeping, and one making drinks in front of me and 1 or 2 chatting, with no other customers in line, and not one person said anything to me or asked if I needed anything else while I stood there. It took 7 minutes for anyone to ask me if I was waiting on something. I hate that they closed the location next to HEB, it was usually more friendly. read more

Generous 3 stars here, which could be updated to a 2 if they don't get it together. Yes this a brand new Starbucks and everything is new and shiny. The service is good and the employees are friendly. Currently my main problem here is I've tried to order a strawberry acai a couple of times and they have been out both times. Then I asked for a cool lime refresher with a splash of coconut milk and they tell me they are out of coconut milk also. For this being a new Starbucks something is wring here. I don't know whether things are on auto order and they are just so busy that they are selling out of things faster than they can order, or someone's dropping the ball. I'll continue to come here for now because it is convenient, but I'll keep an eye on whether this trend of being out of things continue. read more

I said i can use a nice frappe in this hot weather. The service was kind of quick but the cafe was not clean as i was expecting. Thats why i gave them 3, hope they improve in this. read more

Starbucks - Coffee beans of different types. - Coffee & Tea Near Me - Round Rock, Texas

This is my usual place to order Starbucks and never had had complaints but today wow I was so disappointed!!! Both of the coffees i ordered were a little over half full wow I couldn't believe it!!! Upset and disappointed read more

Starbucks - Macchiato - Coffee & Tea Near Me - Round Rock, Texas

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Wow. We sat in a drive through lane for 30 minutes and the line was not that long. Not sure what was wrong with them but they clearly can't make coffee in a reasonable amount of time. EDIT: We pulled up and they gave our order to us for free since we had to wait so long! Way to rock customer service!!! read more

There is no waiting less than 25 minutes in their line. 5 cars, 15 cars, you're gonna be stuck waiting for somewhere around half an hour.

Truth be told, this is my Starbucks, the one I visit everyday. And everyday I am let down by both the customer service and product. I worked for Starbucks for over a year in college and so I understand some of the behind the scenes. This place is poorly run and doesn't care at all about their regulars. First of all, the staff is rude and not attentive at all to the customers who actually walk in the store, and seem to only care about drive thru orders. I swear to God, it seems that they are not equipped to deal with customers who actually walk in their store. Also, there are two staff members who are especially rude and make terrible drinks. Jenn and the others name escapes me but she is very skinny and has dark hair. I have never had a good encounter with either of them. They both seem like they've never received one day of customer service training. Also, another issue i have is that I ALWAYS have to ask for half n half for the condiment bar and when I do ask I get attitude. Last but not least, I have interacted with the manager that runs this place and once I did it all sort of came together why the staff is so poorly trained quality and respectful customer service. The guy is a total jerk and rude as hell. I wish I didn't love my Starbucks Americano's so much and I wish my Starbucks was run by a competent and respectful manager that held his staff accountable for treating regulars like trash. read more

Just went through the drive thru at 8:40 am and service was super fast and we were in and out in less than 5 minutes. Friendly drive thru staff, my drink was made correctly. read more

Every time I come to this location, it's always great. Awesome staff, always kept clean, and never have to wait too long, even with a long line. Has a nice area for outdoor seating and plenty of indoor seating as well. If anything goes wrong with the order, even the slightest, (even their computer having to restart and making you wait a little longer) they apologize and communicate with you to ensure they'll fix the problem and be with you as soon as possible. This is my go-to Starbucks on the weekdays read more

We love it here!they are very friendly and the best coffee they make for me! Same coffee every morning ! And music here is great! read more

Starbucks - Coffee & Tea Near Me - Round Rock, Texas

Ok this is my first review ever. I don't normally review places but I just have to review this store. Today I walked into the Starbucks to get a coffee for me and a pink drink for my amazing wife. I was quickly and politely asked for my order. Once I gave my order I was sent to the end of the counter to wait. Literally after 45 seconds waiting I was asked my name for my order and Mrs. Vandi was quick to make sure my order didn't fall behind. I waited about 2 more minutes and got my drinks. This place made the best Vanilla Sweet Cream Cold I have ever had and my beautiful pregnant mama absolutely loved her Pink drink. Anyways thank you Mrs. Vandi for be so sweet. I have been to countless Starbucks world wide and I have never met someone so sweet. If you read this I hope your days are as wonderful as you made mine today. read more