Fairly consistent Starbucks! The employees are nice. My go to drink is the cinnamon dolce latte. The service is usually quick. I tend to order ahead on the app but even when I don't, the wait is never too long. read more

Every time I've gone, service has been quick and friendly. The space doesn't have a ton of seating for those who might want to stick around and enjoy their drinks on site, but other than that no complaints! I've always had good experiences at this Starbucks location. read more

The ladies who work here are so nice! Customer service was excellent. The place was clean inside. The drinks look amazing and sound amazing. I got my usual. A danish. lol read more

Stopped in here for a quick medicine ball. Jay greeted me immediately and was so cheery and polite! He made my Venti medicine ball just right! I couldn't resist also grabbing a banana loaf ....heated of course :) Super cool and nice environment and clean! read more

One of my favorite stores, customer services is always great, parking is ok, but overall I recommend.

This was my first time going to this Starbucks, was ya the MVA and stopped by for coffee. The place is clean, including the bathroom, friendly staff. They have these cute wooden chairs and tables around the place, nice for working/reading. The chairs are surprisingly comfortable. Plenty of parking around read more

Starbucks - a cup of coffee and a drink on a table - Coffee & Tea Near Me - Silver Spring, Maryland

Quick service, I always order the iced venti quad espresso with four pumps of white mocha. Yum !

What can I say that I have not stated before. This Starbucks location is consistent in performance, order accuracy, and food & drink quality. This location is easy to walk in and out of. Will definitely frequent this location more. read more

Some of the staff in this establishment Is very unprofessional! The place is always dirty and they are not empathetic of people's time. At your busiest time, how do you not have change in your register for 5 dollars? Literally took her 5 minutes to ring a black coffee. I told her I'm going to have to leave because I'm not going to have time and she looked at me with all of her patients and said "okay" and continued doing what she was doing with the same patients. I have worked in fast food restaurants and retail stores before and personally to me it does not matter what you're doing. Do it right or just don't do it. Y'all need energetic people in the mornings that make your customers feel welcomed. I would've waited had she shown some type of concern about the fact that she was about to have business walk out the door. read more

It's Starbucks you can't really go wrong! What makes or breaks a Starbucks to me is the staff. My first encounter was with this gruff speaking guy who is a straight talking hustler! He knows his job and does it well. My second time there was a week later and it was a Sunday the store is only about 1200 square feet but it was packed. They took 20 minutes to make some lattes but I was patient because I have a lot of friends and family that have previously been managers at various Starbucks in NJ so I know the ins and outs! The third time I ordered my drink the passion ice tea and all went well. Two different woman than who I normally see and a lot less people but it's a good Starbucks. To be honest I'm not even a coffee drinker I just love getting the stars I probably have enough stars now for 4 free drinks because every time they do a competition I play! read more

See all

I don't really enjoy SBUX much. Call me weak, but whenever I see someone carrying a tray full of their drinks, I desire it. While shopping for baby stuffs at Babies R Us, an employee walked in with a tray of 4 different frozen drinks topped with 2 of my mortal enemies: whipped cream and caramel. My wife also had a coupon for a free Vivanno, so we made a stop. The Banana Chocolate wasn't too bad, and it was far better than the banana blended with air (Orange Mango Banana). I got a white mocha frap ($4 for a grande) and happily sipped away on our frozen beverages on a hot summer day. You've won this round SBUX! Location - Will they or won't they? SBUX and AT&T seem to be flip flopping--it is an election year after all--on allowing free Wi-Fi access for iPhones and iPod Touches. No free Wi-Fi here. The interior is rather small with only a few seats and there's also a few tables outside. read more

Starbucks - Starbucks, Silver Spring, MD - Coffee & Tea Near Me - Silver Spring, Maryland

Worst customer service experience at any food establishment I've been to. Like others that have left a review here about bad customer service, let me tell you, it's real. I ordered a pineapple kona pop and did not receive the correct drink. No big deal, I'm not 'that' guy that makes a scene when something goes wrong. People make mistakes. What annoyed me is when I went up to ask for the pineapple kona pop and explained how the previous barista made a mistake, I received peach tranquility AGAIN. No big deal, I'll just go up and tell the barista she made the same mistake. Nope. It's not her mistake. It's MY MISTAKE. I should've known they were out of stock. But don't tell me that, just give me something random again. "Take it or leave it!" Thanks for making a scene when I kept my cool about the situation. A big middle finger to you though, Vishnu. read more

Paid about $3-$4 for a cup that was half fill. What kind of bullsh*t. Basically filled it with ice called it a day. Worst thing ever read more

Starbucks - This is how it was given to us. Didn't even take a sip yet - Coffee & Tea Near Me - Silver Spring, Maryland

Decided to come here and try something different for lunch with the office. Everything that I wanted off the menu was either not available or seasonal. I ended up getting a chicken and artichoke panini that was pretty good and found out they have a "skinny" menu. I was able to get the perfect size frappachino for 100 calories #winning. The only thing that could have been better was the food availability. read more

Starbucks - Cake pop, caramel frap and chicken artichoke panini - Coffee & Tea Near Me - Silver Spring, Maryland

So I have been coming to this Starbucks for 4 years now. Every time I come in to order a drink, it takes 10 minutes. I get it, they get busy. They never have enough people. Usually two people are make the drinks and running the cash register at the same time. Staffing is an issue and they are very unprofessional. They are always yelling and gossiping about their issues while a long line is waiting to order. Two days ago I asked on of the employees a question and he seemed frustrated and annoyed. I obviously don't know everything about coffee, so I didn't want to order the wrong drink. Anywho, I ordered and I waited ten minutes. Then I realized that everyone else had already received their orders. I asked the employees about my drink and they looked at one another and told me that they forgot about my drink. The lady replied, "sorry, I forget things!". - This place needs improvement! Terrible service. read more

Gross! Went in for a cloud caramel my favorite. Drink it always. The barista there flooded the drink with milk. Gross ! I switched to hot chocolate still gross. Regret stopping here. Some one there was complaining when I arrived. Blah worse $5.25 spent. And the barista did not wash the blender and blended the drink without the lid on. This place did not seem sanitary and drinks are prepared lazy. Avoid!! read more

The mistakes continue, and I am no longer amused. (See my previous review.) I can't even give them the benefit of the doubt with my Starbucks specific speech impediment, as I ordered through the app. That's right, I ordered ahead through the app. Here's how it went- I ordered an iced tea and a London Fog latte. The iced tea had no simple syrup, even though the app mentioned that it would be sweet. The latte also included no syrup, even though a London Fog is Earl Grey tea, vanilla syrup, and steamed milk. Why on earth would I pay $2 extra just for steamed milk in my unsweetened tea? And yes, of course I had to wait for my drinks to be made. I'm sorry. I'll stop ranting now. I'll just go back to sipping my tea. I will not return. read more

I think they have the wrong recipes lol but seriously. I used to avoid this Starbucks at all costs even though I lived across the street. Now I also work across the street and don't go past any other Starbucks so I stop here. My drink is consistently disgusting. someone there has a heavy hand with the milk and .... I'm ordering coffee not a big cup of milk soooo..... yeah... always disappointed. At least now I can easily walk back over to have my drink fixed. read more

If I could give -5 stars I would! Stay as far from this Starbucks as possible. They don't answer their phone & they cancel Uber Eats orders without even attempting to contact the customer. You can bet I'll be on the phone with their corporate headquarters first thing tomorrow. Rude, unprofessional & the WORST Starbucks I've had to deal with!!! read more

No one here feels like working. You can see it in their body language and attitude, plain and simple. I ordered an oatmeal and got no response whatsoever, so I repeated it. She didn't even nod or acknowledge she'd heard me. Since I almost NEVER get anything from Starbucks, I again repeated and she finally went, "Anything else?" to which I said, "Uh yeah, a grande hot tea." "What kind?" she snapped. Well, I snapped right back, "What do you have?" I let her rattle all of them off until I just went with the green tea (I'd known I was getting that from the start). Seriously though, how hard is it to say "Okay" or even NOD when someone orders? The workers at the Starbucks inside Target are way more jovial and professional! (Also, I prefer McDonald's oatmeal. And Starbucks' parfaits always look pretty gross compared to Panera's and this location was no exception.) read more

came here twice, the 1st time the lady was rude as if she was bothered by us buying coffee. If I wasn't getting coffee for my girl I would have walked out, I went to this starbucks today, there were 3 females behind the counter anda line of 6 people, 1 female making all the drinks and sandwiches. NO ONE acknowledged the line of 6 people waiting. I stood in line for 8 minutes this time I walked out and went to the nearby starbucks in target the starbucks in target is just one person and and you get faster service than this starbuck if you are ever in this area go to the starbucks in target. read more

The Baristas at this location are AMAZING!!! Very friendly and take time to remember your name and favorite drink. This location is unlike any other starbucks I have ever been to where employees are mean and rude. Keep it up guys and keep your customers smiling!!! read more

This Starbucks sux! Long lines. Slow service. Most of all, it appears like no one is working as a team. Sorry I stopped here. I can't get the 15 minutes of my life back. read more

I am so angry that I'm typing this as I sit in the Starbucks. This is the worst customer service experience I've had anywhere in a long time. There are three employees here tonight and they are all too busy yelling at each other and joking with each other to help any of us. I got no hello, no smile, and no one called out my order when it was ready. I don't know how long it sat there. It was a green tea latte and they put too much mix in or something because the whole bottom inch of the cup is just powder. Mostly, though, it's just really loud in here. The three or four customers are just quietly reading and the employees are the ones making a racket. Not returning. read more

The greatest thing about this Starbucks is that its a rare drive thru location where you don't need to park to get your latte. You probably won't find parking anyways because the spots are tight and few. For those lucky few who do find a parking spot, you're rewarded with a spacious interior and plenty of spaces to sit. Since it's technically still in College Park, you'll find lots of students parking their asses for hours at a time to crunch for midterms or finals. Not as busy as the campus location but you still may want to avoid this spot during crunch time. I've found the service here to be fairly good and fast enough. read more

This is one of the nicer Starbucks I've been in. It has a nice coffee bar in addition to all the tables and a couple of easy chairs. It's not very big but the baristas are friendly and competent. It's probably not the ideal Starbucks to spend a ton of time but if yo just want to stop in for a quick latte or a coffee to go, this is a nice place. read more

What's with all the reviews about crappy attitudes? Don't you know an employee's attitude usually mirrors your own? There is only one cashier who is not necessarily "exuberant", and I wouldn't be either first thing in the morning dealing with a bunch of people who haven't had their coffee yet. When I encounter employees like this, I attribute it to unseen factors (kid is sick? Babysitter cancelled? Midterm tomorrow? Relative died? Worried about how they are gonna pay rent? Etc.) and I am EXTRA nice to them. Try it, it's more proactive than bitching. With all the unique, specialized, personalized coffee drinks Starbucks offers, they're bound to mess up. Come on, give them a break. They are only human. It can be slow at times, esp when here are a bunch of customers ordering coffee drinks (duh). Expect to wait a whopping 5 minutes during peak times. Other than that, I get what I ordered and I get what I like here. There is plenty of parking. They are nice to me and the kid. And I leave with my caffeine fix intact. read more

(3) ~ A-OK, but unfortunately they need to be trained on how to make the new cloud macchiato:( Mine ended up just being a regular latte, forgot the fluffy blended cloud part:( read more

OMG!! This location is poorly staffed and under staffed on the weekends..and sloooow. It drives me crazy. It was so backed Sunday morning I left and another gentleman left, b4 me. We had been standing in line approx. 10-15 min. The staff is nice, but it is about business....BTW, I never got my coffee because I had company coming and things to do. Waist of time and gas! #notahappycamper read more

Not pleased with the customer service here. Employees have a horrible attitude. I'll only be coming here to collect my free items. Other then that this place disgust me. read more

Starbucks - Their selection for bananas today!!! - Coffee & Tea Near Me - Silver Spring, Maryland

Standard Starbucks service and coffee, but certainly the dirtiest establishment I visited in recent memory. Unacceptable!

The coffee and food is the same as any Starbucks, but I think they have a particularly friendly team here. I have been spending several hours a day at this location trying to do 8 weeks of classes in less then 3, and I have only observed a team that goes out of their way to be friendly with every customer. Starbucks charges a premium price for its product which is fair if they provide premium service which is what I have observed the past week or so. read more

I ordered a Venti Dark Roast and a Venti Mocha....Uber eats brought me a cup of cloudy water (i hope) and an super sweet cup of mocha or mostly syrup, which Uber eats quickly refunded. At least it arrived this time. There have been times I've waited hours for coffee that never showed up. Even though I work less than a mile away (3 minute drive from the Calverton Starbucks), I order from Hillandale instead now. read more

Smaller store. No drive thru, so there can be lines. A recent redecoration has added a few seats in the window. WiFi can be a bit overloaded. read more

This starbucks always feels cramped even when you and the staff are the only one in there. There are few seats and the service can be rude. The outside seating takes up most of the sidewalk on the side, so you may have to climb over people sitting so you don't get killed by any of the cars that are trying to park here. They sharing a parking lot with a near by Chipotle... which only compounds the issues. read more

Horrible attitudes by the employees and super slow. If it's not too early I try to go to the one in Target to avoid this location read more

Starbucks - So lazy you can't even unwrap the 'bakery items'. Also, the best buy date on this was August 5, 2015. Today is March 20th. Gross - Coffee & Tea Near Me - Silver Spring, Maryland

Very efficient and friendly on a busy Sunday morning. Ming lee was perky and attentive and Seemed impressed with my gold card. Lafonda was a whirlwind and vishnu was an expert organizer read more

Drink was fine, but I ordered a tea and the cup was 3/4 ice. I thought Starbucks was sued over this. I shouldn't have to ask that my drink not be all ice. Very disappointed, probably won't come back. read more

Not enough employees. Forgot half our order. One person doing all the work. Waiting on Target employees before paying customers.

The Pumpkin Spice Latte is back! One of my favorites. Stopped at this location before heading to a meeting. Long line at the door. The two staff members out front were friendly and doing their best to move orders quickly. However, there were two other staff members standing in the back chatting but not helping. read more