We ordered as a group on a road trip. The order was correctly made although it was 6 people with drinks and food. I ordered the canned energy drink and a smoked bacon sandwich. The sandwich was filled with bacon and egg and also they included sriracha sauce, which is what I asked for. We ordered online in advance and the wait time in the drive thru was quick. read more

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This is my go to Starbucks location. My coffee is always ready right on time with mobile pickup. The staff is always friendly & this location always makes my drink right. I definitely notice a difference in taste when I order from a different location. This one will always be my favorite! read more

Starbucks - My fav grande holiday order. - Coffee & Tea Near Me - Spring, Texas

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Just came in with the kiddos for a scoop or two for the 3 of us ... was told only 2 samples per person.. lost a sale ... my kids got some but I did not wanted to try something different instead os my normal pecan pralines 2 quart for 10.99 sale I normally get...I understand policy but geez just wanted to try the Twix ice cream... lost a third sale ... I even purchased for the kiddos then said can I now have a sample so he could see did not just come to get teeny tiny taste of ice cream for free... read more

The Iced Caramel Macchiato is my favorite Starbucks drink. The customer service was definitely on point. The staff was nice and also told me happy birthday. The ambiance of the store was also amazing. read more

Starbucks - Iced Caramel Macchiato - Coffee & Tea Near Me - Spring, Texas

By far the slowest Starbucks around... expect to wait 12-15 minutes in drive thru...mgt needs to do something about this location before they lose their business. read more

This is the closest Starbucks to my house so I stop here whenever I want a coffee. You never know what to expect from this location because they are not consistent. Sometimes coffee is great sometimes is bad. Every time I go I always ask for an extra shot of coffee so my drink can taste better. If I don't ask for it the coffee taste like if I'm drinking hot water. If I'm paying that much for a coffee I want it to taste great and like coffee. The wait is ridiculous if you are either on the drive -thru or inside. It doesn't matter where you go you will always wait. I've tried both the drive- thru and ordering inside and the wait is the same. Both lines are long and they take a long time to serve you. If I'm running late to work I won't stop at that Starbucks. The staff is really nice and politeand I know they try to do their best to serve the customers but they need to be a little faster. I needed a coffee break so I decided to get a "cloud macchiatto" (my favorite) and a butter croissant (I love croissants). The service was fast because it wasn't the morning and the staff was very nice. read more

Starbucks - Triple Blonde latte - Coffee & Tea Near Me - Spring, Texas

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This is the best Starbucks! Everything is always clean, they are fast, and they are so friendly!

Always greeted in a happy friendly manner when going through the drive through. Never had a subpar experience here. I once ordered inside and the barista brought my drink over to my table. I've read reviews about people being unhappy with renovations, but that has nothing to do with service and quality of the experience the baristas bring. If any customer tried to run a drive thru during peak hours while making quality, service, and speed a priority maybe they would revise their online complaints. Nonetheless I will continue to visit this location:) read more

Starbucks - Try my order - Coffee & Tea Near Me - Spring, Texas

Asked for a double espresso got a single, asked them to check they insisted... you tell me... read more

Starbucks - a cup of coffee on a wooden table - Coffee & Tea Near Me - Spring, Texas

Went to this location this morning. Ordered 2 tall Pikes and a sandwich. My coffee was so cold till I started to turn around. The line was so slow the young man at the window either need help or need more training. I was very disappointed this morning. read more

I come here all the time and they (most of the time) get my order right. They are also quick.

WHO THE HELL IS TRAINING THESE BARISTAS? ARE THEY EVEN BEING TRAINED? It's 3:30pm on Monday July 22nd 2024 & the young man who made my drink made it completely wrong which I then had to come inside to get my drink that had to be REMADE. A waste of my time and my money period. Management is terrible at this location and the baristas are uneducated and don't know what they're doing. I WILL NEVER be returning!!!!!! read more

Slowest service i've ever experienced from a starbucks. Took me 20 minutes for one drink and there was about 30 people waiting. Don't recommend this location. read more

Love this Starbucks! I come here all the time and like it, but today they just gave us our whole order free!! We didn't get an explanation- we thought maybe someone ahead of us paid- but they just said "it's on us!" SUPER awesome and made our day! Thank you!! read more

I really liked this location and the staff was friendly but the remodel has ruined the ambiance. It's no longer pleasant to sit in the store so I've stopped going altogether. It's an unfortunate change. The new design is basically what you see in diners, a narrow layout with one entire side for the kitchen and the other is a row of uncomfortable and ugly chairs with tables. The lighting is terrible too unless you like direct lighting. The only positive may be the design will help them get drinks out faster and it gives the employees more space. read more

The baristas are always very friendly and this location makes consistently good drinks! Definitely recommend!

Very sweet and professional baristas! They are doing their best, even at ungodly hours of the morning.

Slowest service ever! The wait is beyond me. And they're always out of blonde expresso ... stupid addiction read more

Starbucks - Coffee & Tea Near Me - Spring, Texas

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This is one of the worst Starbucks I've been to! My mobile order takes a minimum of 20 minutes every time and often the drink is not made correctly. read more

This is the worst Starbucks that I know. It's incredibly slow and the coffee is often lukewarm. I usually just deal with it because they are on my way to work, and I have learned if I order through the mobile app before I leave my house, the 20-minute wait drops to 0-5 if I walk in to pick up. However, this time, I ordered a caramel macchiato using almond milk (I am allergic to dairy.) I guarantee what I got was their usual drink containing milk, as I got violently ill. Heads up if you are allergic. I generally like Starbucks, but this one just doesn't measure up. read more

I've just been here once but I had great service and my drink was perfect. I ordered through the app, walked in and was immediately greeted. I gave them my name and they handed me my order. All the tables and chairs were stacked off to the side due to Covid but their drive thru line had at least eight cars in it and several people walked in for their app orders. Quite efficient. read more

This Starbucks was recently remodeled. The remodel has completely ruined the coffee shop ambiance it used to have. There are no longer extra couches & tables inside. The tables are all on one wall with very little privacy between tables. Very disappointin. read more

Staff is rude. Drinks aren't that great. I see why it's empty every time I go. I started going here after I moved but I would rather take the trip to my fav location on Sawdust & Grogan Mills. Haven't been in awhile. Tried it again on 5/4/18 & it took almost 30 minutes for a regular tall coffee that I bought via mobile order. read more

I go to this location nearly every day because it is the most convenient location. If I could go elsewhere, I would. I always use the mobile ordering and one would think that this would ensure my order is right. (I'm sure you have figured out where this is going.) However, for what is now the third time, my order is wrong. Not the nearly understandable gave me someone else's drink, but the made it wrong kind of mistake!! As much as I hate coffee, I love tea. I take time to study each drink. The mobile app lists all of the ingredients so how is it the baristas make the drink wrong? This store is making a great case for robotic baristas! To make matters worse, this store is very slow. I've had the app tell me that I'm ordering too far out and then shown up and had to wait 10 minutes for my drink. Seriously, the store needs to re-evaluate their process. Something is very wrong. Finally, tonight when I got home to find I had a coffee drink I called the store to complain. I let the phone ring so long that Verizon answered to tell me that the customer wasn't answering. What business fails to answer the phone???? Maybe it is time to go back to Whataburger and their good yet less expensive iced tea!!! read more

Slowest location I have ever been to. Even with doing mobile order ahead of time the wait was over 20 minutes after arrival.

I come here very often to study and the service never disappoints! I was very blown off especially today 12/10/2019, where I was immediately greeted by ALL staff. The energy was lively which was very much needed during finals. Shoutout to the sweet girl who walked around handing out ice water to those working and studying hard. read more

Recently the customer service here has dropped significantly. I'm not sure if there is new management or what but the drive through in the mornings takes forever just for one drink. It looks like there's only one person making drinks for the driver thru...Plus the guy at the window this morning didn't acknowledge me for five minutes and was wearing a blm matters mask. All lives matter guys, all of them. read more

Can't give it 5 stars because I believe they spike the goods. Seriously. I don't drink coffee, and maybe's that's the issue, but waiting in line like a goon for several long minutes to get my wife some coffee, behind countless other goons also looking to get their fix, sets off my Spidey senses. Something is up with the ingredients. Is it actually crack? I doubt it, that would make the drinks ever more expensive... Great blueberry muffins though. Don't like them warmed up though and putting them in the microwave seems to be a fascination for the employees. The seem to enjoy it for some strange reason. Just give it to me room temp, people. It'll be okay. read more

Visited yesterday. People were nice but coffee was not good. Got an americano. Was very very weak. I also think it might have been decals. Would like to see this place more consistent with their coffee. read more

I go to this location because of the convenience. However, I am shocked by the fact that it is so messy! The environment is not one that I feel comfortable sitting and working in. I had to clean off my table to even have a spot to sit down. Please do better! read more

Starbucks - Messy floors and tables. No one took the time to clean! - Coffee & Tea Near Me - Spring, Texas

I have to agree with the other yelper. This is by far the worst Starbucks ever. They got my order wrong as well, the green peach tea and lemonade didn't taste normal at all this location it's never consistent like the other Starbucks. I always try to give these places 2-3 chances and they have been disgusting every time. How can a new Starbucks in a nice area be this terrible? My green tea tasted Like horrible old coffee. Never again will I come back to this one. read more

Starbucks - Nasty green tea - Coffee & Tea Near Me - Spring, Texas

I'm in the parking lot writing this review. I'm a regular Starbucks customer, literally come here at least 3-4 times a week. It's a hit or miss, I get the same drink every time. Last week I ordered on the app and it took them 35 minutes to make one drink, today when I tasted my drink it tasted watery and I kindly asked if they added the 4 shots and she said " does it say it in the cup"? And completely ignored me, I stood there and asked the girl besides her to add the extra shots ...I'm paying 7.52 for a drink, I expect it to be done right and without a nasty attitude. They definitely need to work on their customer service and not like they own the store... read more

If you spend enough time around this location you will come to find that kindness is their best quality. I don't often post reviews but given just how much my experience turned my day around, I think I owe it to them. My day went from an uphill battle to realizing just how far a simple act of kindness can make the biggest difference. Today, I want to thank Seth and I believe her name was Emily for their generous act of kindness. It means so much. read more

If I could give it lower I would. Unprofessional, horrible service and food was underwhelming. Order a hot mocha coffee that was cold. Had a mobile order as well and was told I was holding up the line. If the employees were trained then they could look at my order and tell me that. Not make little disrespectful comments. read more

I never post reviews but I waited in line for at least 20 minutes and then they didn't even put the vanilla in my coffee, which I didn't realize until I already left read more

yesterday my 2 minuet mobile order turned into 15 minuets of waiting. I had to ask for my order which led to, "I'd just like to have a refund thank you." Instead, my request was ignored, my order was magically found, half ass made, slid my way, with an insincere "have a nice day" without an apology or acknowledgement of my request for a refund. What's worse than the wait time and poor customer service was that my macchiato was make wrong and charged $1.50 more. #BoycottedLocation #TraingNeededASAP read more

This location has never been managed very well, but lately it is horrific. Mobile is order placed at 9:56 and said would be ready by 10:08. Was not ready until 10:19. 5-8 people waiting for orders at any one time. The place is absolutely filthy! Floor has coffee grounds, spilled coffee, and dirt everywhere. The plexiglass has dividers have coffee and smears of coffee, milk, etc all over them. Finally, and I know this is controversial, I watched all 7 employees stop and harass an Asian lady for taking her mask off even though a couple of white kids were setting there with there mask pulled underneath their chins. If the order had been completed timely, this lady would have been in and out with a mask on, but they harassed her until she just asked for a refund. Why do we pay $12.76 for 2 coffees and deal with poor service and filthy facilities?!?!? read more

Staff is very rude. They all seem to dislike each other which transfers over to how they treat their customers. Also, they got my order wrong (iced green tea), really not that hard guys.. get it together. There's so many Starbucks around that there's really no point for us to go back to this one. read more

The Starbuck's on Riley Fuzzel is very courteous, friendly and accommodating to their customers. The staff are very personable and friendly. They always say "hello" and make an effort to ask how you're doing. And, to top it off, my drink is made PERFECTLY! Thank you guys so much! read more

I love Starbucks overall but this location is soooo slowww at making drinks. I always mobile order and it consistently is not ready when I pick up. I have to order about 12-15 minutes ahead. It should not take that long to make a simple macchiato. read more