As a little update, I wish I could say it got better but recently it's been worse. The cleanliness has dropped a lot as well as service. Last time I went, the guy at the register was turned away from the register scrolling on his phone. His coworker had to call his name 3 times before he noticed us. The only good thing is that the food and drinks are still really good. I'm sad to have to bring my rating down but hopefully this location can improve in the future. read more

Starbucks - Strawberry Aa Lemonade Refresher - Coffee & Tea Near Me - St. Louis, Missouri

Coffee was good but WARNING there is an overweight, rude, person of size barista working the cash register. Any questions regarding takeout orders will be met with the comic book guy from the Simpsons. Also do not ask where your order is! He will tell you (in Jabba's language, Huttese) that he "handed it off", but what he actually means is that it is sitting on the table. When someone says that they handed it off, you would think that he handed it to someone else, right? WRONG! So I asked him where it was and he said, in the rudest tone possible, "did you check the table?" Absolutely terrible service. Never coming back again to this Starbucks. read more

Depending on when you get here, you're able to find a parking spot really fast and can go in and order without the weight. They do try to get everyone in and out as fast as possible. My drink today was amazing. Definitely recommend the new protein milk! read more

I'm sad this location has low ratings because I think it's a great location. There's plenty of seating and the staff is always super friendly. They always have the new Starbucks cups and there's always plenty to pick from read more

I attempted to visit today but apparently they are closed after 11am according to a sign on the door? I even checked the hours on apple maps and on the starbucks app before going--both said that this location should be open until 9pm. Even when I got there I thought they would open because there were lights on and people inside. Kind of weird and disappointing. read more

I attempted to visit this location at my lunch hour (just before 1pm). The sign posted on the door said they close at 11am (??), but the cafe had people in it. REALLY unfortunate that Starbucks won't pay its employees enough to show up and have their basic needs met. I was a barista for seven years, so I understand the fast paced environment. However, pay your employees more. they are doing the heavy lifting and dealing with people BEFORE they even have their own coffee. I support these workers, and this must change! read more

Starbucks is known for its flavorful blends and deep roasts- so the flavor and quality is always consistent. This store is set apart by the great staff and their amazing ability to work together! I picked up a quick latè on my way to the Dry Bar and from start of order to drink delivery I watched a seamless dance of the baristas who were very busy making magic behind the coffee bar! My drink was great (as always expected) but the staff was great! read more

Starbucks - a coffee shop with a large mural on the wall - Coffee & Tea Near Me - St. Louis, Missouri

The food came out fresh and warm, and my drink was made perfectly! I put in my order on the app and they were running behind schedule but no big deal. The inside was also very clean and organized. read more

I am left wondering when it suddenly became acceptable for a large animal to walk through a retail food establishment unleashed. I was enjoying my breakfast sandwich yesterday morning inside Frontenac Starbucks across from the pickup counter. Suddenly a huge Irish Wolfhound stuck its nose into my food. The owner had a rope over his shoulder, not attached to the animal. A 160 pound beast kept me from responding when the owner smirked and said, " I guess something smelled good to him". Until I can be sure of not being accosted by an unleashed animal, I will not return to this place. I am shocked none of the staff said anything to him. Is there a Corporate policy preferring wandering dogs to paying customers? Note: The dog wore no vest or identification as a service animal, and the owner was clearly not physically handicapped. read more

This is a great location. Very very busy but you can easily find parking. It's very spacious inside and has super friendly service. read more

Starbucks - Very busy pick up location. - Coffee & Tea Near Me - St. Louis, Missouri

Ok, ok, they've done it!! They have improved so much it warrants a new review!! New staff members, lots of people working, and the drinks are now the best of the 3 Starbucks I frequent! I appreciate my coffees so much and its rough when they cant get basic right, but THIS STARBUCKS has done it! they have a coffee master "Casper" who makes the best complicated drinks too! I'm so happy with this location. For the last couple months it's been consistent and delicious! read more

Generally, we like Starbucks, but have not been in a long time...except when at an airport. My wife and I dropped by and liked the open spaces (sofa is gone). I joined the club and now will get free refills on iced tea. My wife who has celiac was aggravated as they still have no gluten free items.... Really? You might be THE last chain standing who offers no GF items. She only was able to have the hot items, tea in this case. I ordered the white egg wrap and it was fine. Nothing to write home about, but for the price of less than $5, it was ok. I also had their chocolate chip cookie. It was outstanding! So, good and not so good for us. Starbucks will be here for a very long time, so come on, carry something gluten free. read more

This is one of the busiest Starbucks I have been to. Yet they are always as professional as possible. They are patient, knowledgeable and really aim to get you your drink as quickly as possible. Some days they are very backed up, but they respond if you approach them even if they are in the middle of making drinks. One time I ordered from the wrong location, and they figured it out and made it there without an extra charge. Today, for various reasons, they gave me my money back AND my coffee AND made it out of order so I could take it with me. They did this without my asking and without me needing to raise a stink. Old fashioned customer service at its best. Of particular note - the tall, bearded young man who seems to be in charge (very quick coffee maker) and the lovely person at the cash register. Thank you for making a tough morning and week a little bit brighter. read more

The worst part about this location is the customers! Talk about Karen central! I find it quite rude that people continually leave bad reviews about the large service dog that is a regular here. He is completely trained and legally allowed access rights. Sorry if that makes you uncomfortable! He had a legal right to be here and you don't! read more

A good local coffee house experience! I love sponsoring the local businesses in our small town! They even knew my name when they handed me my decently priced drink. I tried a chilled water with 7.5 ice cubes. I would give it a 9.5/10 because of the very unusual after taste of flint. Brings me back to Michigan. Good water. Overall a cheap alternative to big business coffee. Very fast service! read more

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Best Starbucks in town BUT We are Tired of stepping over or around a 7 ft long Irish Wolfhound every time we visit. My granddaughter was scared to death of it and wouldn't go inside. It's not only rude of the oblivious owner, but what happens if it gets stepped on and lashes out?? read more

I love this upscale Frontenac location (I'm being dramatic with the "upscale" statement) lol Anyway this "Bucks" is awesome simply because the decor, set-up and overall feel I get when I walk in just does something magical for me. It's next door to Froyo also; always a perk. No drive-thru but lots of seating in a variety of styles: stools, sofa chairs, window seats, group bar arrangement. FYI, the four stars is because they lack a drive-thru and when I'm in a hurry or its raining cats & pitbulls....I need a drive up option people! read more

They're out of black tea. Completely. I'm going to schnucks across the street to buy black tea to come back to Starbucks for hot water.

This is my second favorite Starbucks in the area of South City and Mid county. First off, I believe all Starbucks are exceptionally decent. Never bad and never amazing. So what's left? I like this location because it's pretty large and has plenty of indoor and outdoor seating. Additionally, it's staff is consistently friendly and efficient. The watch out - in the morning there can be an absolutely rush of local middle and high school kids. It's actually amazing to see how fast they serve all of them. But beware, it may be a little hectic and longer wait than expected. read more

I've always had the BEST service at this location! These employees deserve the right to bargain collectively. They are top notch!

Probably my favorite Starbucks. They are super fast and don't mess up my drink. All the employees are also super nice and friendly.

Sterile corporate experience The remodel is all about pushing as many coffee addicted lemmings through the rabbit hole. No light to read, no community bulletin board and no comfortable chairs. Get in and get out. read more

Starbucks - Coffee & Tea Near Me - St. Louis, Missouri

I'm kind of sad. When I went on the Sunday morning of Iceamageddon 2017 they made me very upset. No more Chile Mocha lattes. What am I going to do? :-( Sad Face. read more

Starbucks - Coffee & Tea Near Me - St. Louis, Missouri

Today I ordered on the app to this location. I ordered a GRANDE iced white chocolate mocha, but received a VENTI which is not bad... but it wasn't what I ordered!!But then ordered the CLASSIC BANTAM BAGELS and received the everything bagels! I was very upset so I gave them to my friend and when she took a bite.... THERE WAS NO CREAM CHEESE ON THE INSIDE!!! In this past month my orders have been messed up and I do not know why that keeps happening! They are very disorganized with the mobile ordering and it takes YEARS for them to make the drinks! I ordered my drink 10 minutes before I arrived and still proceeded to wait 20 more minutes! read more

I tried out this Starbucks last weekend on my way to an appointment at Saks. I ordered ahead since I had my baby with me and knew they didn't have a drive thru. This strip of businesses is always pretty busy so getting in and out of the parking lot can kind of be a pain especially lugging around a baby carrier. I waited at the pick up counter which they were a little slow making my mobile order. They don't greet you at all and didn't call out my drink they just put it out on the counter. I would probably only come back to this location if I'm in the area but without a drive thru and the hassle for not friendly service it's probably not really worth it. read more

This location always does a great job with their speed,and accuracy.I've noticed a few of the employees are whispering and gossipping when customers come in which I find a little juvenile however other then that this place is great .I am uncertain why the review states 5 stars .I give this location 4 stars .I do applaud them for taking covid seriously the staff is always taking precautions as well as keeping the maximum number of people and nothing over. GREAT JOB. read more

Huge Starbucks with a lot of tables. The employees are cheerful and happy even at unmentionable hours.

Great location and very spacious. Well functioning Wi-Fi and friendly staff, now dressed us as reindeer. You can get your typical Starbucks drink or spoil yourself with a bit overpriced lunch food. Conveniently located next to plaza Frontenac. Perfectly suitable for business meeting, working or spending time with friends or family. Some needs for improvement are overflowing trashcans and speed of baristas or they may be understaffed at times. read more

Starbucks - Rush hour traffic (: - Coffee & Tea Near Me - St. Louis, Missouri

Busy. like Starbucks is generally busy - but this place is hopping on a Saturday. However, there are plenty of seats and tables. If you want an outlet (this might be tricker but doable). But friendly staff, quick, and I do like the atmosphere where you want to get some work done for a few hours. read more

I went here to get a tea, and a croissant. I bit into my croissant to find 2 long black hairs. Disgusted. Will never return. Tea was also too sweet. I said 1 pump of sugar, I watched them give me 5. They also took 15 minutes to make a coffee. If you want FAST service and safe food, I recommend going to the kirkwood location. read more

This Starbucks and another have been my favorite during a recent "tour" of the ones in our area. There is spacious seating, and after a recent remodel the place is looking more modern. The employees here are among the best I've encountered at a Starbucks and the only negative about this location would be how it lacks a drive-thru, but that is something to take-up with the corporate Starbucks as opposed to this location. Should you need a place to just sit-back and have some coffee this is a fine location! read more

This Starbucks has to be one of the worst in the St. Louis area. Every time I go here, and I mean EVERY time, they can NEVER make my drink how it's supposed to be made. Every time I order the iced caramel cloud macchiato, all I ever get is the foam and the ice!! There is literally NO espresso shot (there's supposedly supposed to be 2). The fact that they always mess my drink up aside, they're also VERY slow! Only two ppl ahead of you? Expect a 10-15 min delay. You can't even return your messed up drink here because you'll have to wait another 15 minutes to get another one, that will most likely be the same one you returned. Their management really needs to step up and re-train their employees from step one! read more

A forewarning: I loved Starbucks when I was younger. When the chain first hit STL every place was a converting *something* and as a result each shop had a unique atmosphere. Now it has become so cookie cutter I cannot stand it. Also, they had changed the roast of their coffee and after that they officially lost me. Today was a unique day though. I was on my way downtown to volunteer for Stray Rescue and I forgot to get coffee closer to my home. Frontenac was close and I was aware of a Starbucks, so I ate it and went it. I knew at 7:30 am it would be busy, so I expected to be late to my engagement... However, I was in that store in such a little amount of time, I don't remember the place very well. Yeah, the service was SO FAST despite the crowd. I was amazed. They had about 4-5 people working the counter, with 3 of them taking orders: 2 on the registers accepting payment while one was starting the orders while we were waiting. All employees I encountered were very friendly and I walked out with a smile and a decent cup of coffee. The service I got at the Schneithorst strip mall (is that how I spell it?!) was so awesome, I might give Starbucks a try again. Or at least go to this location before I have a showing of some indie film and the Plaza Frontenac... read more

3 stars for a very nice Starbucks! It's very roomy inside, super clean and very well organized. One star off because my ice caramel macchiato taste horrible! I think the guy pulled my shots wrong, which can happen. Another star off for no drive thru. As busy as this location can get. I'm surprised there's no drive thru. read more

First off, let me say that the staff here is awesome. I have never had a complaint about a drink. It's like they all went to a Carnegie course because they remember my name and they are pretty fast considering the volume. I'm not a fan of the atmosphere or clientele. People stand in the way of the logical pathway to the order station. The area to wait for your drink is overcrowded. I saw a Mercedes with a Trump sticker which should tell you that people inside have more money than brains. Great staff and coffee with a poor shop design. read more

Beans taste burnt and lower quality than Kaldis. Plus your money goes to Seattle and not locally.

This has to be my all time favorite Starbucks I've ever been to. (and that includes worldwide too) Large, spacious, and in an upscale suburb of St. Louis, Frontenac, MO. Friendly staff, plentiful parking and lots of light and windows to have a coffee and visit with friends or do a little work. Bravo Starbucks, make more of your stores like this one. read more

Received a postmates to order/ pick up from this location. Went 10 min out of my way to order from here, only to arrive & the door is locked with no explanation to why. I understand they are probably cleaning but i've seen over a dozen people walk up and try to open the door to just walk away confused. There is no note explaining why, and they won't answer the phone when i can literally see them in there. Result, i had to cancel my delivery & miss out on money. Next time inform customers as to why & how long you're closed. very unprofessional. -6 stars if i could! read more

Sloooooooooowwwwww. Clean bathroom. But slooooooooowwwwwwww. They don't greet you. They're not friendly. Don't care. Here's your coffee (eventually). You're welcome for my money. Go out of your way to find a different. Kaldi's coffee down the street. read more

They need help with their mobile service. Waiting for 10m for a mobile coffee is not what a customer expects when ordering mobile!