This team knows coffee and service - all it takes to make our day! Genuinely look forward to our stop in Valencia to we can swim by the local Starbucks (took way to long for us to add the review) This spot is always busy, but the team is constantly going above and beyond to give guests a great experience and an even better drink! All special requests are made to perfection! Highly recommended! read more

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Starbucks is always my first choice of coffee . Their app and promotion are very good . Also the service and basic Starbucks standards are very fast and efficient. Sometimes they tried to make sure you have a little more fun by having a little message on the cup. Since now I'm always on the go, I hardly ever uses their fast and reliable Wi-Fi network anymore inside. But the review is primarily focused on how crazy my complimentary birthday drink can be at Starbucks. I hope Starbucks coffee keeps up the birthday Celebration offer and not become stingy like many other coffee competitions. Your loyal coffee drinkers with many years to come. Thank you . read more

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Walked in to order a cold beverage, and use the bathroom. Noticed that the location had a brisk drive thru business. Inside was clean, with plenty of tables. Ordering was simply done at the counter and had a yummy and cooling Frappuccino. Single occupant bathrooms, with access code obtained via the staff. Bathroom was clean but had to advise staff it needed tissue. Overall a nice stop on my way home heading out of Los Angeles. read more

Starbucks - Inside , counter was slow, but drive thru was busy. - Coffee & Tea Near Me - Valencia, California

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Earlier I had spoken to Aiden about a situation with my order and not only did he display customer service. He was also warm hearted and welcoming to do so I am very thankful for Ada and the rest of the Starbucks crew there it's always welcoming clean and the ambience is always outstanding and relaxed as a Starbucks always has been if you guys are ever in this particular area just know that you're always in great hands when it comes to customer service good food and ambiance as always shout out to Chris and Kat!! read more

The store was very clean and had a cozy feel to it. A young guy by the name of Will smiled at me and my daughter and said "how's your day going?" He then continued to converse with us. We enjoyed the conversation with him. He got our order right and made us laugh. Will appeared to be able to multitask with no problem. The ONLY thing we did not like was there were no Christmas decorations up. The place was drab! We were told at another Starbucks that they were told by one guy none of the stores could celebrate Christmas. So either this guy is an atheist or he doesn't want to offend anyone. The whole world, including non believers believe in celebrating Christmas. I mean Starbucks sells Christmas gift cards. I think it stinks that they no longer decorate their stores for Christmas! Well Futch Brothers are cropping up everywhere and they do decorate and they celebrate Christmas. But the service was great! The drinks and food were excellent! read more

Wow! My boyfriend and I were on a roadtrip to Truckee for camping very early in the morning. We came through the drive thru at about 5:45 AM which is too early for most people, but not for us! You know who else it's not too early for? Lou! Lou helped us in the morning and really amped up the energy and experience. He began by asking our name, who does that at a Starbucks drive thru?! Our pal Lou! Not only did he ask the name to likely fill a field on the order form, but it sounded like he actually wanted to know it. Thanks for making our experience great on our first road trip together. We appreciate you! As a side note, what the heck is up with these iced paper cups? read more

Starbucks - Coffee & Tea Near Me - Valencia, California

This location is still top-notch. My drink order is never too complex for them. They always make it just right. Today I had incredible service from Kyle and Avery. Avery was in the back busy making drinks on her own as fast as she could and doing a great job. Kyle was at the front taking orders and with a smile the entire time. Starbucks should feel lucky to have employees like these!!! read more

We are traveling, and this is the second Starbucks that we have stopped at and our experience at this Starbucks was terrible!! We were not acknowledged when we walked in the door and stood at the register for 15 minutes with not one person saying a word to us. Finally a girl came out from the back to help us. She wasn't friendly at all! 2 males were working behind the counter one in a beanie with dark hair. Hope he doesn't kiss his mom and grandma with that dirty mouth! Have some respect! read more

This location messes up my drinks the most !!! I didn't call it in this time but today I ordered venti with extra ice and pumpkin topping and for whatever reason I got a trenta which I didn't want , no extra ice and no pumpkin topping .. I know custom drinks are annoying but why is it so hard to follow the label ? I also ordered a wrap and she never called my name when it was ready so it was cold when I noticed it was there . I use to come everyday on my lunch but reduced coming because there's always something missing or wrong with my drink. With the increased prices it gets frustrating. I love Starbucks blonde roast and the cold foam but the constant errors are disappointing. read more

Starbucks - No pumpkin topping - Coffee & Tea Near Me - Valencia, California

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I stopped in here to get my usual morning drink before heading over across the street to run a race that started and ended at the Iron Horse Trailhead. Per the usual with any Starbucks that I visit, I placed my order ahead of time on their easy to use mobile app. Even though it was early at about 5 am and the 2 employees there looked very busy with the drive-thru orders, they still were pleasant and took the time to greet me. My grande Americano was ready after a very minimal wait. The quality of my drink was on par with any Starbucks that I've gone to in the past. read more

Starbucks - Grande Americano - Coffee & Tea Near Me - Valencia, California

We all love Starbucks, they draw a lot of $$$ from us all. But what is with these new paper lids? They leak, can't drink out of them at all. This is taking eco friendly way too far! Non functional is NOT going to make my morning brighter! read more

Starbucks - Starbucks Paper Lid - Coffee & Tea Near Me - Valencia, California

it's been a hot minute since I've been here. As always, we were greeted with a friendly hello and the gal that took my order was a sweetheart! We were chatting it up like old buddies that haven't seen each other for ages. I ordered a hot Peppermint Mocha w/almond milk and whip cream and it was delicious. Even though the baristas were busy, everyone looked like they were having a good time. If they were stressed they didn't show it. The only think I'd suggest is to maybe all out the names louder. I happen to hear my name cause I didn't take my eyes off the pickup counter. If my attention was perhaps into my book or laptop, I would have missed it. Other than that, it was a pleasant visit. read more

This location is very clean, there was no line, and the employees were great. I ordered two of their fruit refreshers and a hot cocoa. They all tasted great, and it was only a 2 minute wait before I was served. Great Starbucks location! read more

This is the fifth time I have been through the drive thru and not bought a thing! All I want to get is a medicine ball (out of teas FOR WEEKS?) and a blueberry scone (discontinued for the holidays?)! What the heck!!! Get with the program Starbucks and keep your loyal customers happy!!! read more

Went inside and purchased over 35$ worth of drinks used the restroom and decided I wanted a cup of ice I stood next to the pick up station and waited over 4 minutes for someone to ask me if I needed anything , now know this there was only 3 customers including me and all were helped and given there purchase, and the only reason I was asked was because one of the 5 worked on duty heard that my son asked me if I was ready ,and myself sarcastically said no I'm waiting patiently to see what worker will be able to offer help ... and believe me they all saw me waiting to be helped , time /date 12:30 p.m 01/7/2025 look at cameras read more

Attending a wedding in the area brought us to this newer Starbucks drive-thru in a nice area of Valencia. Possibly the closest Starbucks to Magic Mountain, it is convenient to many of the local hotels and got our order right. More importantly, our drinks tasted great and were a nice treat on this hot day. read more

Starbucks - Two Teas - Coffee & Tea Near Me - Valencia, California

Great service, and felt welcomed. Staff was friendly and Kimberly was really humble and kind. Definitely better than coffee bean. Will come back! read more

The person at the register couldn't have been nicer however, the young man 'making' our coffee was the opposite. I ordered two small coffees..one with three stevia and watched as he tore open all three packets and as he tossed the packets into the can a large amount of stevia spilled out and went into the can with the packets. when I asked for more you'd think he was the one who pays for them! With a name like mine I have to pick my battles and chose to say something. By writing a review. Starbucks is usually a lot better of an experience. A smile goes a long way and kindness is a virtue. read more

5 baristas working behind the counter. Two people waiting in front of me. It took 20 minutes to get my hot green tea. They were all working on online orders and drive through. There was not a specific person doing the walk in orders. They didn't make our drinks until each one of us had to approach the counter and ask. Note ... the drive thru will be quicker than walking in. For once. read more

Walked inside 5 employees looked at me but never acknowledged me. After about 30 seconds I finally said is anyone going to acknowledge me... barista turned and looked at me and turned away. Another employee making coffee turned and said just a minute. Once I said really she then turned and helped me but it didn't feel real. Used the restroom and there was poop stains on the underside of the toilet and not seat covers. read more

This location is so nice!! They have one of the best seating areas that I've seen in a Starbucks lately. But, I was most impressed when I saw their display of the California themed merchandise. It is all so cute! The restroom was clean but there was no bag hook so that was a disappointment. The community board really made me feel like this location cares about the community. read more

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We needed to refuel on caffeine, so we stopped by here after dinner. To our delight, this place had a drive thru. It took us a short amount of time to get our order, and it was done well. The staff here was super friendly, which added to the pleasant experience. We didn't set foot inside, so I can't comment further. I would definitely hit up the drive thru here again. read more

Starbucks - Coffee & Tea Near Me - Valencia, California

Woman with blue/green hair was rude as hell. She called out a customer's name knowing she was deaf (it states on the label she was deaf) and covered up the label with a sleeve so the deaf customer was unable to read the cups she was throwing out. She then kept saying they were out of lid plugs when there was a big box box of them in front of them. It took me to get her attention and ask for a plug myself, which she then gave me, meaning she was not even paying attention or trying to help the deaf customer. read more

I ordered iced brown sugar oatmilk grande cuz I was just on a quick break and didn't think I could finish the venti. But I was surprised the grande was just ice and a little coffee! I just had a fews of coffee and it's all just ice. I ordered from a different branch before but the grande wasn't like this. I felt like I just paid for ice. read more

Starbucks - Iced coffee - Coffee & Tea Near Me - Valencia, California

Worst Starbucks experience I've ever had. Didn't have my drink & I waited 20 minutes for a sandwich that all they need to do is heat up

I don't like leaving Starbucks a bad review since I frequent different locations often but this has to be the slowest Starbucks ever! It seems other yelpers agree. This location is right off the 5 freeway and up the road from Magic Mountain, a prime location for a lot of traffic. But that doesn't excuse service as slow as molasses! I've been here numerous times and it's never been crowded and whether it's the drive thru or ordering inside the store, the wait seems so much longer than other locations. Maybe the drive thru takes priority, but why have I stayed in the drive thru for over 15 minutes when there are only 4 cars in front of me? Maybe the mobile orders take priority? I'm not sure but I've always waited for my drink for a long period of time that other Starbucks don't necessitate. So if you're in a rush, you might go to another location down the street. read more

Service is stupid slow here, they only have 4 workers & one lady just stands there watching them work. Lady seen us standing waiting, which she rudely said are you ordering or waiting for the bathroom?! Which I told her we were ordering. And she proceeded to have someone else take our order instead of just helping us. The guys that took our order and made out r drinks didn't even call our drinks out so our total wait time from ordering and to get our drinks was almost 15 minutes. I got the iced brown oat milk shaken espresso which had MORE cinnamon in it than the drink it's self, so I just toss it. The caramel Frap lacked in flavour. read more

A employee was very rude he had a attitude and didn't give me an opportunity to talk in the drive thru, it was buy a drink get one half off and I informed him and he gave me an attitude I was suppose to inform him but he never even gave me the opportunity to talk just took my card and charged me full price he was very rude when telling me things . Point straight he was rude and didn't let me speak! So how was I suppose to tell him . read more

Patrick rly goes above and beyond!! What I thought would be a difficult order, he made seem easy... my order was brought out fast and the drinks were prepared with effort and care. I could tell they would taste perfect just from looking at the drinks :)) so I had to write a review !! Thank you. read more

Starbucks - best double choc. chip frap I've ever had! - Coffee & Tea Near Me - Valencia, California

I absolutely adore this location and everyone who works here! I am a total lazy drive through and coffee feign, but either when using the drive thru, which BTW they ALWAYS keep moving quickly, (AND it's a busy store right off the freeway), or when going inside, it's always been an amazing experience. I order a bit of an "extra" drink but they're always so sweet and accommodating not making me feel rushed or badly! If something ever wasn't made right (honestly they are on point accuracy wise too!) they immediately have remade my drink and have been SO kind to me over the years. I drive out of my way to visit this location because of the customer service, quality of the coffee (and it is made correctly here, you can tell they are true baristas who love what they do. I feel totally accepted here and I love having a quick conversation up at the window with either someone I know or a new face, it's always a pleasure! After today's visit, I had to give a shout out! Easy parking lot, professional and friendly people, and amazing coffee and food items; 5 stars from me. read more

This message is in hopes the manager reads this: This is the 4th time I've ordered a nitro coffee in your drive-thru and asked for that sweet-sweet cream to be added and haven't received it. (This does not include other times where I usually just go back into the shop or to the closest coffee shop to add the sugar or cream forgotten). I totally understand mistakes happen, especially when it is super busy, but its getting ridiculous at this point and I finally had to bring it up. On a plus note, the lady workers are always very friendly! read more

Starbucks - None of that sweet sweet cream. =( - Coffee & Tea Near Me - Valencia, California

This is my first time at this location and I'm definitely going to be coming back. The lovely human that made my drink (Aiden) was SO funny and so attentive to every customer that walked in. He greeted every single person on the way in and their way out. As a former store manager, that is really important and amazing customer service! On top of that, the drink I had was one of the best matches I've ever had. Aiden deserves all good things in this world. Thanks, friend! read more

They have horrible stock they can never manage to keep anything in stock that's seasonal they always run out like how unprofessional is the store if you can't keep your seasonal products in stock and then of course they just blame it on Covid and the supply chain instead of blaming it on them selves for not being proactive read more

If you want to walk in, not be acknowledged and ignored by 7 baristas, then go here. Met that expectation 1000%. Got my mobile order. It was incomplete. Stand there for a good solid 7-8 minutes. Not a single acknowledgment at the pick up area. Another lady walks in to order - "Hi!""Hello! Welcome! We'll be right with you!" WTF. Ok. So let me get back in the line to get the rest of my order. Wait in line. That lady finishes and then the cashier WALKS AWAY. I'm done. This is ridiculous. read more

25 minutes....in the drive through line for 25 minutes?? Screaming baby and crying toddler....I have never felt so frustrated by a Starbucks in my entire life. Pounding migraine from being in this line for 25 minutes..... read more

This Starbucks, located just East of the 5 off the Magic Mountain Parkway exit, makes a very convenient road trip pit stop if you know what you're doing. The trick is to take the exit East, then take the second right onto Wayne Mills Place, NOT take the first right on Tourney - yes, I got myself majorly lost the first time I tried it. The baristas are friendly and the restrooms are clean. There is a nice little corner with six comfy upholstered chairs just to the left as you walk in that is a great place to hang out with friends while you enjoy your yummy expresso beverages. There are also plenty of tables on which you can rest a book or a laptop. I am usually grabbing drinks to go and stretching my legs in the middle of long road trips so I rarely take advantage of either. I've never been here during the early morning rush so I've never seen much of a line. Currently, my Starbucks beverage of choice is either a hot venti skinny cinnamon dolce latte or a cold venti iced peach green tea and this Starbucks can make either to perfection. I have had nothing but good experiences at this location. read more

Starbucks - Plenty of tables - Coffee & Tea Near Me - Valencia, California

YASB - Yet Another Starbucks. Got all the goods here as you would expect. Love the drive thru! So close to the freeway - easy in and out. Staff here is friendly and moves orders along as quick as they can. I does get a little busy around rush hours. read more

Went to this Starbucks today to get a drink after working out, and they apparently are out of the dried dragon fruit for the Mango Dragonfruit refresher. I end up ordering the strawberry refresher and then wait about 5 minutes in the drive thru for my drink to find out they are out of the dried strawberries as well. I also asked for light ice with my drink, and when I got it, it was completely full of ice. I then tell them I want the mango dragon fruit refresher and not the strawberry one. Not happy with this order, and won't be coming to this location again. read more

Starbucks - Mango Dragon Fruit Refresher - Coffee & Tea Near Me - Valencia, California

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They helped us out fast and Melissa is so nice! Thats the type of customer service we need everywhere! Someone give this girl a raise! Very polite as well! read more

I waited 15 minutes in the drive-through line this morning which is unheard of for most Starbucks locations.