Matthew the cashier/barista is an amazing human being!!! He over heard my sister and I discussing my decision to get a refresher over a caramel macchiato and asked what my options were, which I told him. But informed him that I had recently given up soda & coffee and he helped motivate me to stick to it and order the refresher. He then left a message on my cup. He's fantastic. Thank you Matthew!!! read more

Starbucks - Coffee & Tea Near Me - Valencia, California

More often than not this location gets my order wrong, much like right now. Unfortunately my colleague did our coffee run and now im stuck with a drink I won't drink but paid for (not the 1st time). They just don't seem to have the right attitude to care enough about the customer here. read more

Coffee was warm rather than hot, was given the wrong food, a spoon instead of a fork, and was offered no napkins. Otherwise it was A-OK

zero star waited in the front to order ten min not one employee addressed any customers read more

I love this Starbucks. Cassidy is an ANGEL. Everytime I come she happens to be working. And she is always so kind. I only trust her making my drinks. Even when she isn't here all of the staff is super nice and always makes sure my drink tastes right. This is also my favorite Starbucks to study at its usually pretty empty so I am able to get homework done. I drive from the valley just to come to this specific Starbucks. read more

It use to be my favorite Starbucks in town ( and we have dozens of choices) but this place has been going downhill. Today was the worst of all, info through the drive thru and start my order. Right after I give my drink order the girl cuts me off and gives me the price. I continue to tell her that I'm also going to order food. Moments later she finally comes back and says "oh I'm sorry what did you say." I give her my food order and drive around. She doesn't even smile doesn't greet me I give her my card no thank you, No nothing! As I'm driving away I noticed she got my food order wrong. I think her name was Geneva. At this point I'm so upset and late for my next meeting that I don't turn back and instead of eating the food I just bought I'm yelping because I'm not upset. They definitely need to work on their customer service skills a lot at this location. read more

I was craving bacon egg sandwich I got there at 10 am there was no line and I ordered double bacon egg sandwich it was very tasty and bread was delicious . Lots of table to sit and also they have outside sitting . Drive thru line was going fast too . So no complain . I got my breakfast and coffee. Loss of parking in the shopping center . read more

Starbucks - Coffee & Tea Near Me - Valencia, California

The staff is always friendly. The drive-thru is not as horrible as some say. This place is popular and there are a lot of people who work in the area. Patience the key while in the drive thru. Love getting my points and rewards. I can't wait til it's my birthday month to get a 15% discount on some items I've been eyeing on! read more

Starbucks - Caramel macchiato - Coffee & Tea Near Me - Valencia, California

Bad management! My wife likes their powdered vanilla or chocolate in her coffee. Unfortunately, this morning at 9:30, they were out of both. It isn't perishable, it lasts for moths, so why??? read more

Stopped by on a road trip and had a great experience. It was pretty busy but the staff was friendly and quick for what they were dealing with. I would definitely stop by again on my next trip, no hesitation. My go-to orders: iced vanilla latte, iced caramel macchiato or passion tea lemonade (sweetened). read more

Walked up and store is closed, except drive thru. These signs are getting old, pay people a living wage and you'll have sufficient staff.

I have come to this location several times. Well I understand it's a very busy location just off the 5 freeway, and by a major theme park. I make every attempt to plan ahead so that I can get in and out when doing a mobile order. Today my Starbucks was less than desirable. Thirty minutes prior to walking into the store I made a mobile order for a Pike Road traveler. When I arrived at the store I was told it would take an additional 5 to 10 minutes because they were not equipped with the proper equipment to accommodate the demand. In addition there were four more orders ahead of mine. Frankly, this sounded like the gentleman was fishing for an adequate excuse. Five minutes later I had my order... My only fear is that they did not give me decaf inspite of the situation. read more

My daughters and I have been going to this Starbucks location for 3 years and I want to thank the crew for always giving great customer service, drinks and comfortable environment!!! My daughters and I appreciate you all so much!!! Thanks Josh for the awesome Expresso!!!! read more

This is the only Starbucks in SCV I go to. Nothing like pulling through the drive-through and having the barista recognize your voice and know your order by heart and ending the experience with a "See you tomorrow!". The lines can take a while in the morning with the traffic rush, but you can cut that waiting time by 3/4th's if you just walk in. Everyone is so nice, and I have yet had a screw up with my orders! read more

This is the worst Starbucks ever. I asked for no foam and this is how much drink I paid for. Don't go there. Have given them several opportunities and they failed. They don't even deserve a star. read more

Starbucks - Iced matcha green tea - Coffee & Tea Near Me - Valencia, California

It smelled really good and the customer service was very nice and polite. This was actually the first Starbucks I've ever entered so I don't know how it compares to other ones, but I'm surprised it didn't smell of coffee. That's neither a good thing or a bad one; just making an observation about what I thought of as primarily a coffee shop. read more

Starbucks - Coffee & Tea Near Me - Valencia, California

Starbucks and I have this love/hate relationship...I must confess I've cheated several times...there are times when I just crave and think about you all day... I'm starting to think they have crack in those pumps... The best thing about this particular Starbucks...is that there's a Drive-thru!! I don't care much for drive thru's but it's great to have that option. Just be careful because around 6-8 am the drive thru can take anywhere from 5-20 mins. The usual clientele in this starbucks...are corporate employees...which means...this place can get packed before 9 am, lunch hours and after 5pm... **So if you end up here...please remember "Buddy, we all have about 15-30 mins to grab our coffee, so stop ordering your tongue twisting complicated i wanna show off my Starbucks lingo type of order" read more

Came here at 6am and it was empty. The lady here, who appeared to be the manager, was unfriendly and rude. She forgot to put our food in and when we asked her about it, she acted as if it were our fault she forgot. When it was finally ready, she tossed it on the counter and walked away without saying anything. Weirdo... read more

Use to be a really really good starbucks to stop at. Over the last year it's lost its spark for making drinks right. I ordered a double shot but received a latte instead. read more

Starbucks - Coffee & Tea Near Me - Valencia, California

This will be our first time here a bit only because we are just passing through ;) the service was good and quick. It's just off the freeway yet a bit hidden. IF we come through again, we hope we stop here if able. read more

Starbucks - The wall. Wish I could have the big pic ;) - Coffee & Tea Near Me - Valencia, California

Not the most convenient access from westbound on Magic Mountain Parkway. You have to dance around the no-left-turn signs or just gun it and pray. Drive-thru is solid. I'll never get used to friendliness over a speaker. Also, why have they got a camera on me, but I don't have one on them? Oh, a note of warning: there's a barista who works the drive-thru sometimes; I swear: hers is the very face of Venus. I'm serious; they should warn you back at the voice; put up a sign or something. You're going to be shocked. She's astoundingly beautiful. This has no effect on the price or quality of the coffee, so I'm not including it as a factor in the rating. I'm just doing my part to prevent heart attacks. read more

This place kills me! Time and time again I walk in and they forget my food order , get my drink order wrong and then forget to remake it . I don't get it starbucks! The only reason I go back is because I work in the same parking lot otherwise I avoid this location read more

I really like this Starbucks location. First off, they are one of the few in Santa Clarita with a drive-thru, which is super convenient. Secondly, because it has a drive-thru, it's usually not crowded inside & has plenty of space to work or meet with people. Thirdly, the employees here are super nice. No complaints! read more

We all know Starbucks so I won't bore you with what it is and what they offer. This location is by far one of my favorites though! They somehow make the drinks taste way better yet when I did ask they told me what's in my drink and it's the same at all Starbucks so I don't know what's making it taste better but I'm not about to disturb the process and risk not getting my scrumptious drink. I get a grande Mocha Frappe with extra ice, double blended in a venti cup. So basically a thicker mocha frappe. But when I get it at this location it tastes more like a chocolate milk and they aren't adding extra chocolate so I'm getting a better drink with the same calories so win, win! :) The service here is always pretty great and it's pretty clean overall. Side note- They don't have all of the extras at this location... Meaning the coffee mugs and such. It's pretty limited so if you're looking for a gift from Starbucks that's not a g/c this probably isn't the best location for that. But I would tell the recipient to get their drinks here. Enjoy your coffee today! I know I will! :) read more

Comfortable seating and a nice staff. Good location to stop at if you're heading north on the I-5, (after this Starbucks the next freeway close one is in Castaic ....I would skip that one). Just off the freeway. With a drive thru. Reducing to 3 stars due to overflowing trash and dirty floor on multiple occasions. read more

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Cody and Casey are awesome baristas and are great at what they do. They always make the best drinks! Recommend stopping at this drive through if your getting off the 5 freeway or happen to be in the area. read more

Worst. Internet. Ever. Don't come here unless you'd actually like to lose your mind waiting for pages to load. Reasonable Internet is the bare minimum we should expect from a coffee spot, and you won't find it here. read more

Hmm. A Starbucks across six flags in scorching hell weather. A perfect time to get an iced chai latte. It took about 20 seconds to order and 1 minute to get my drink. For those of you complaining that it takes forever-- maybe don't come during rush hour! Or maybe get yourselves out of the car and walk 20 feet for a coffee. Super nice cashier guy and super friendly barista. Sorry, forgot the names. The place is clean, and tons of tables available. And of course, wifi is free and fast. read more

This is my usual starbucks I stop at on my way to work. I normally order from my phone on my way and my order is always ready when I arrive. My order is also always correct which I really appreciate. The staff is usually very friendly. read more

I work in the area so it's my regular go to one but I have to say... I've been to a lot of Starbucks and this one is by far my favorite. It's the cleanest one, my order is always right and ready really fast. The staff--- don't even get me started, they're amazing ! Good job guys read more

I come here at least once a week, the drive thru moves quickly & the last couple of times Jonathan has been working the window. He is amazing, friendly & always welcoming w/ a smile. Makes the experience more enjoyable and sets a great tone for the day. Best Starbucks in the valley!! read more

I stopped by this Starbucks with my family while on a road trip and walked out five seconds after entering. There was a large group of us and we all wanted to place orders and needed to use the restroom. However, one employee made comments along the lines of "are you all here for the restroom?" in a rude manner and "you know she's in the middle of cleaning the restroom". Their employees also continued to gossip about our group while some members were still inside. Although our big group needed to use the restroom too, we still placed 8 orders towards their business... It made me feel uncomfortable to the point where I didn't even feel welcomed inside this Starbucks. I would recommend going through the drive thru if possible. read more

This place is amazing .. they have the best customer service anyone can ask for and baristas always have a smile on their faces ... come here on a daily basis and wouldn't change that.. read more

5 stars for Julia and her amazing Customer Service! Every time we go to this Starbucks she is always so helpful and makes sure we leave smiling! Thank you Julia! read more

This is horrible. It Saturday morning Im WAS early for work but who would of thought I would spend more than 20 min in drive thru for a drink. I called while in read more

Yesterday I went in and had the most wonderful customer service. Barista Julia was amazing and went above and beyond to make my experience and drink GREAT! She was so helpful in helping me choose a drink and was very informative about the different options I had for my drink (milk options, extra flavors, and even let me in on the secret menu). Thanks Julia for the best Starbucks experience of my life!! read more

Solid Starbucks, great customer service great product delivery and great staffing. Always a hit.

This is one of the better Starbucks locations in Santa Clarita. I haven't had any problems with my drinks being messed up here, and they never taste strange. The only problem I've ever had at this location is that sometimes it can take a long time for the drinks to be made. All of the employees that work here are super nice and the location is clean. read more

Biggest add on screen was the nitro cold brew, the machine to make the drinks has been broken for over two weeks! When we got to the window to pay the worker took forever to make change, handed us 3 drinks and only two straws. We asked for another straw and said employee looked at us dumbfounded... it's just a straw "bro" we need one more! If your looking for a quick smooth experience, done come here! read more

This was the WORST experience today! They took forever to get my food and drink! I know mornings are busy, but they gave me cold coffee and they messed up my order. The thing that was sad, that they never apologize for the screwup. I will never go to this Starbucks again. The people were very rude. read more