Starbucks is always great with their drinks and other offerings. I decided to treat my granddaughter to one of her favorite cake pops because she had earned it. We lucked out because this location was extremely busy with their drive-thru but inside it was empty. We had the place to ourselves. Everyone was friendly and everything was clean and stacked. Tons of choices if you are in the market for a new coffee mug/cup. read more

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Thank you to whoever made our coffee;it made our daybusy parents right here and we were just so exhausted must be a coincidence too my favorite stitch is drawn on my cup,they did me solid today...I am indeed happy read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

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My first time using the Mobil app to order from home AMAZING experience! I called the store requesting my bakery item to be warmed as I was helped by the lady on the phone with the best customer service thank you Starbucks ! read more

I really like Starbucks. But i find that some of them are hit or miss lately. This location does have some friendly staff, but on todays visit the cashier couldn't have been having a good day. Her customer service skills were kinda lacking. She heard me tell my daughter she was rude, so when i got to the window she lightened up a little. When they're being negative i am that customer thats gonna ask are they ok? Normally that will bring to their attention that they're being weird. My daughter ordered a juice but they didn't have all the ingredients, so she made an alternative choice. I could tell she didn't like it because i watched her struggle to drink it. My kids can drink Starbucks in 7 sips. Lol. But not today. She said mom it just doesn't taste right but i spent $6 so I'm gonna drink it. I hope our next experience is better. I am used to Starbucks employees being upbeat and friendly. Maybe today was an off day. Hopefully next visit is better!! read more

Starbucks - Juice - Coffee & Tea Near Me - Virginia Beach, Virginia

Literally so slow. Waited 30 minutes for a coffee that was made incorrectly. Half the staff is just standing around while one person is making drinks. read more

Attitude speed of service 20 minutes to wait for a car ahead of me before I could get two small coffee

I never met a Starbucks with a drive-thru that I didn't love. Lol This is now my go to Starbies, and my new favorite location. The baristas are always super friendly and I never end up spending my entire morning here. read more

Eh. This Starbucks is closer to my home than the one I normally go to. But it is not nearly as awesome as the one I usually go to. First, the staff is very flat. I'm used to Starbucks staff members to be warm and welcoming and some what uppity which i love. Gets me going. Today I went to retrieve my birthday drink, and after leaving I went to drink my drink only to find a red stain on the lip near the opening. At first sight it looks like red lipstick, which I don't even wear lipstick. But it didn't rub off so I'm not too sure what it could be. Will be going to my normal location if I can help it. read more

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Honestly, this starbucks always makes my order well. Today the barista recommended if I wanted to try the vanilla sweet cream cold foam with sugar cookie mixed into it & honestly that was a game changer for me! Definitely was so good and changed the game of this drink from it's original. Highly recommend! Plus, she was super sweet and nice! Always have a customer out of me! read more

Starbucks - Grande iced sugar cookie almondmilk latte with vanilla sweet cream cold foam with sugar cookie in foam - Coffee & Tea Near Me - Virginia Beach, Virginia

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My food was correct so I gave this Starbucks two stars today. But I didn't appreciate being rushed out of the drive thru the way I was this morning. I wanted to ask about buying a cup for my birthday and the lady in the drive through didn't even give me a chance as she kept shoving the key pad towards to as if I was bothering her. I love this location but this definitely ruined my morning. read more

Kings Grant, Virginia Beach store consistently awesome baristas! Just recently, Rosemary went beyond expectations for customer service! Here's a shout-out to a friendly, fast- serving team here at the Kings Grant area store! read more

Awful customer service. Pretty sure Mariah is racist; I have never had someone be so rude to me. Absolutely insane. And they messed my order up. They gotta get this store in check. read more

Isiah Awful customer service super rude!!! He wanted to wait on an employee this morning more than focus on actual customers . Didn't care my food was wrong or my coffee wasn't ready when I had been waiting a long time . read more

Starbucks - Isaiah Rude employee - Coffee & Tea Near Me - Virginia Beach, Virginia

This morning I went to this Starbucks and it was the slowest customer service I have ever received. I had to be somewhere and I still waited 20 minutes for my drink. They need to hire more people here to accommodate all the traffic that goes on from the drive through and inside. I ordered a very simple drink. The place also needed to be cleaned it looked very dirty inside. I understand places Can get busy, but this service in the morning was just unacceptable..... read more

Okay, let me tell you something about this store. I had a bad experience here twice and reported to Starbucks customer service. First, was making my drink tasteless. When I realized wasn't made right, I was far away already. Then the second event was when I put a mobile order pick up the drive-thru, they let me wait for 15 mins for my drink, (They need to pay attention to mobile order pick up at the drive thru.) and I did not make in on time to my appointment. But, why I keep coming back? I believed in second chances to correct the mistakes. Today, my drink was great, and also Starbucks giving away holiday drink cup for ordering holiday drinks. read more

Starbucks - Merry Holiday! - Coffee & Tea Near Me - Virginia Beach, Virginia

My husband and I love the Kings Grant Starbucks va Beach. The baristas are friendly and the drinks are always consistently accurate. It's a nice big comfortable place to enjoy a cuppa with friends. Lots of nice personable employees in this café. We love coming here! And it's always fun to try, a new latte or macchiato read more

5 stars ALWAYS! Hayley makes my drink often and it's AMAZING. She greets me every morning I come in by name and has the best customer service. This location can get quite busy in the early mornings but the staff works well to get orders out quickly. read more

Don't order mobile Friday morning. Expected time was 9:02. Sandwich was there but didn't get coffee till 9:22.

This is my first visit since they've opened and I love it so much! I side-eyed and chuckled when it first opened, because now I have 4 locations within juuuust about 4 miles of my house if you count this location, the one off of independence, the one next to the Vitamin Shoppe in Pembroke, Kroger and the Target nearby. But let's be real.... who doesn't appreciate a drive through??? Especially one within close proximity to where you do basically all of your grocery shopping, and the bank that you use? Seriously. Talk about convenience. The staff here has been great so far! Very personable, very friendly. I ordered a Venti peppermint Mocha without whip (yes, I ordered a hot peppermint drink in august, don't judge me lol) and it tasted PERFECT. The service was quick and there was no line and a decent sized parking lot if you wanted to go inside instead of the drive through. I also noticed that there is outside seating for the people who would prefer that so I'm looking forward to going in next time I want to sip and study. Can't wait to come back and see what the inside looks like! read more

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One of the best drive thru Starbucks in the Hampton roads area. They have such a huge perimeter for drive thru space. It's convenient and I don't have to wait in long car lines like I usually do. They are fast and efficient. They opened this location within the last two years. The location is great and it's in the vicinity of Kroger, Planet Fitness, DQ, Navy federal and Impact Martial Arts. With the location being of Independence Blvd, it's a good busy area but I was surprised that around the time I go, they never get unusually packed at the drive thru. I was the only car this time to enter the drive thru, with just one vehicle ahead of me. This is my stomping grounds every time I take my kids to their martial arts class! I love that they made my horchata frappucino perfectly and the caramel cinnamon almond milk macchiato was muy excelente!!! I have been here only a number of two times but it's starting to become my usual spot! read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

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I really love this Starbucks, but you shouldn't produce a new drink if you can't keep up with demand. So one star it is. If you are a business you have to meet demand or order/make extra. The we can't keep up answer is wrong. Update: they have learned from past mistakes. I still can't give them more then 3 stars though. read more

Nice quiet starbucks. The dining room is clean and the staff is friendly. I would definitely come here to hang out or work or something with my laptop. Food and drinks are on par with every other starbucks I've been to. I am very glad they came to this neighborhood. read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

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Just like any other fast food place, it's about a 15 minute wait just for a cup of coffee.

This place is so clean, quiet, and relaxing with background music.. Ariel always greets you with a smile and stops whatever she is doing to attend to you! She literally stopped in the middle of sweeping and attended to me! Kudos to her for practicing not only good customer service, but displaying just good-old fashion manners! You don't see that much anymore, so it's refreshing to see that some people, especially the younger ones, still have good sense and manners! Thanks again, Ariel!!! read more

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Even with about ten cars in the drive thru, my order was taken as soon as I walked into the store. My cashier, Nanci, was extremely friendly and attentive. My order of an iced latte and egg bites came out in about three minutes. Highly recommend this Starbucks. read more

Probably one of my favorite Starbucks locations ever. Hands down. Easily. Why?? Here's why: 1) Convenient location WITH friendly drive-thru service! There's one closer to me but I have to get out of my car to retrieve my drinks and sometimes, I just don't want to do that, so... the drive down the road in the opposite direction is totally worth it. 2) They're always-always-always so chipper and polite on that speaker-box that I can literally hear them smiling when they greet me. I've only been inside one time and it was during that time they introduced the "Pink Drink." Homegirl Barista was super helpful and told me all that went in that drink and suggested she make it so I can give it a try... She guaranteed I would like it but if I didn't she'd make me whatever my usual was. Lucky for her, I liked the Pink Drink enough to keep it. 3) With the exception of one single solitary time when they first opened, my drink HAS. NEVER. BEEN. WRONG and most importantly: IT ALWAYS TASTES PERFECT. And I'm talking the "mmm, groan & moan in pleasure" kind of perfect! I always drive away doing a dance in my Jeep as I happily and eagerly pierce my straw into the cup of heaven. (Y'all seen that Winnie the Pooh meme, right, of him sitting at the table doing a lil dance in his seat because food was coming?? Totally me.) 4) They used to have this one super hot barista and he made it 100% worth driving to. If I could order a venti size of him, I would - no doubt. Never got his name but that's ok because I do imagine saying "May I please have a Venti Toffee Nut Hazelnut Iced Coffee with cream, 3 pumps of classic, and extra shot of Mr Hotness" would be difficult to ring in on the register I'm sure. Keep up the good work, Holland Rd Starbucks!!!! read more

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First off I have been a loyal Starbucks customer since before I could even drive. I can't begin to tell you how much coffee I drink from you guys BUT today was the day I finally decided to create a Yelp account after being served by possibly the rudest Starbucks employee I've ever encountered. Her name tag was Nat but I'm pretty sure that has to be short for Natalie but I'll never know for sure because I refuse to go back to that store. I would say 99.9% of the servers I encounter are lovely and personable but not this time and it pains me to have to leave a negative review after years and years of enjoying your drinks! read more

It's a nice little Starbucks that follows the same format as others. Hardware and coffee mugs while you wait in line, queue past the coolers of sandwiches and pastries, and then place your order for caffeine. Nice folks and it was a clean restaurant. The drive-through queue seemed to move as quickly as such things do. read more

Starbucks - Inside Starbucks on Holland - Coffee & Tea Near Me - Virginia Beach, Virginia

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Pretty disappointed when I went to this Starbucks this morning to get my Peppermint Mocha. I thought the cup get pretty light when it was handed to me and I obviously didn't check under the lid because I gave Starbucks the benefit of the doubt that it was just me and it is indeed filled up all the way. Nevertheless I get to work and it is only 3/4 of the way filled up. Sorry but if I am paying Starbucks $6 for a drink it should be a little more full, just saying. I have picture to prove it. read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

What can I say ....the employees here are awesome! Professional and know their jobs!! I haven't had a bad experience here at all...this is my first time actually checking in and reviewing even though I come here often. Fast, fresh and fabulous!! One of the best Starbucks in my opinion around this part. read more

Starbucks - Yumo a refreshing Peach Green Tea! Shaken on the rocks!! - Coffee & Tea Near Me - Virginia Beach, Virginia

It's pretty good. Sometimes there is a long line but what can you do; it's Starbucks. My only complaint is one time they didn't fill my drink up full, i asked them to add more milk. The barista told me I was wrong and should've put "extra milk" in the order. That's not even an option for an iced latte LOL!! read more

Great place for brainstorming. I love the atmosphere here. The background music is always calming, and helps me focus. And the staff is always so welcoming and helpful. read more

Starbucks - Great place for brainstorming. I love the atmosphere here. - Coffee & Tea Near Me - Virginia Beach, Virginia

This is my go to Starbucks. I usually swing through once a week to once every other week when I'm filling up at Kroger. Service is always quick. I think the most I've had to wait total from pulling up to leaving was like 5 minutes and that was with 4 cars in front of me. They are speedy here and I definitely appreciate it because I'm usually rushing to get to work so when I need my fix I need it quick. Orders have never been wrong. And each time I go I ordered just an egg and cheese breakfast sandwich with no meat and they always have to check if the can do that and they do. So I'm never disappointed. All the employees are super nice and friendly. So that is always a great thing too. read more

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I always come here for my mobile order and they always have it ready and perfect to go! Lines usually move fast at the drive-thru.

This is another one of my "go-to" Starbucks locations. One because it has a drive-thru and two, its near Planet Fitness. I always order a tall dark roast as my pre-workout supplement before heading to the gym. I'd say I spend about 20-30 minutes hanging around in the lobby browsing through my phone and waiting for the coffee to settle and the caffeine to kick in. It's chill for the most part, pretty spacious too. Starbucks wifi is always fast so everyones usually busy on their laptops. Never had a problem as far as customer service goes. Baristas do a good job doing there thang. It'd be a plus if this location was open till 10:30pm or 11pm lol. read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

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Today I went to starbucks through the drive thru and there's this one employee which is a girl that she doesn't even effort to reach out the window to give you your drink... My drinks literally almost fell because she only stuck her hands out with my drink tray far away from the window I almost had to come out my car window to get the drinks .. some other employees go out of there way to hand you your drink but her not so much she expects you to climb out your window or something. I'm mad at myself because I didn't speak up and say can you please come closer to the window I can't reach. read more

Literal slowest Starbucks I've ever been to. Took 20 mins just for an iced Coffee and donut.

Super friendly and fast service. I'm glad that it's the not a few miles away AND that there's a drive-thru. I was going to two different ones, but we LL make this my "home" Starbucks. Becky and Brandi rock!! read more

I love this store. I'm not a known regular yet but I will be. Clean and comfortable environment. The baristas are not pushy salesmen but enjoyably pleasant employees. Where if the order is incorrect you can let someone know and they'll remake it. I haven't had to have anyone remake my drink. read more

This Starbucks never disappoints. My beverage is always ready in a timely manner. I did not have to wait long for my drink. The inside was very clean. The staff was welcoming and greeted me with a smile. I ordered the venti latte with coconut milk. It was the perfect drink to quench my thirst. I love that they have non-dairy options. read more

Starbucks - Iced latte with coconut milk - Coffee & Tea Near Me - Virginia Beach, Virginia