I purchase a vehicle from this location and I didn't purchase any protection plan. Well, recently I…read morethought I was having major issues (ie: transmission problems). I took the vehicle back so they can look at it. When I say they provided me sign a loaner until I get mh vehicle back. They have kept in contact with daily with the process of my vehicle. Long story short, they called ms and stated my vehicle was ready. The advisor advise me that they have fix my chief complaint plus they have put four new tires on, they have change my oil, transmission fluids, done the entire inspection. I am so grateful that these people at Carmax have helped me out a lot. They took so much stressed off of me. I would most definitely recommend CARMAX to anyone as they care for customers. Thank you so much Carmax Team, you guys helped me out alot. Khai R Rozier & Associates Firm 877-577-7320 x 8018 info@rozier-associates.com

This place is a joke. I have used Carmax for the last 10 years across the country and have had…read morenothing but great experiences both selling and purchasing vehicles. This location is a complete disaster. They literally have children selling the vehicles who don't even understand how financing works. The GM makes promises on things being taken care of after the fact and won't put anything in writing and then service asks for $1000 in labor. Do yourself a favor and do not go to this location. Carmax should definitely investigate this location.

Have to say Enterprise was the best. Providence our sales consultant, was encouraging confident…read morethat they could get us into a car within the price we wanted. She did! She was professional, and went out of her way to help us to get the car we needed. We will definitely be enterprise customers in the future.

This is the third car that I have purchased from Enterprise. Very customer friendly and determined…read moreto please the customer! After all the paperwork was completed, I left with a full tank of gas plus a car that I really like.

I have purchased many high-end vehicles over the last 30 years from many various dealerships in…read moremany of the states. Auto Collection of Murfreesboro has ranked no. 1 on my list based on product, knowledge, communication, and personal service. Both Ray and Bobby were outstanding on all phases of my trade and purchase. Fast and dependable. Will without a doubt shop at Auto Collection of Murfreesboro for my future automotive needs. THANK YOU !!!!!!!!!!!!!!!

I was looking for a place to replace my transmission in my GMC Acadia talked with Service Manager…read moreWilliam. Very nice good price and good warranty. My vehicle is running great. I do recommend checking with them if you're looking for a mechanic great service.

10 dollar deal--Stay Away from Broadway Motors! On the way back from my trip, I had multiple delays…read moreand was picking up my car after midnight. I get a text from the owner, my keys will be on the right rear tire. I asked him, thought you had lock boxes for security? I do but they are all taken and my lot is very secure. No security-Stay Away from Broadway Motors

I would be VERY wary of purchasing a vehicle from these folks…read more My story is as follows. A few weeks ago I traded two reliable vehicles for one other vehicle, not yet 2 years old (a 2017), they had on their lot. I left both of my reliable vehicles there, and they allowed me to leave w/ the "new" vehicle, without actually exchanging titles for the vehicles, assuming we'd just mail them to each other. Less than an HOUR later, after taking my family to dinner, we got back in the vehicle, only to be greeted w/ a Check Engine Light (CEL). This was after this dealership closed, so I immediately took the vehicle to a nearby O'reiley's to have them pull the codes on the vehicle to see what the CEL was on for. It was a P052E code for a PCV malfunction. Nothing too damaging to the vehicle, but most definitely needed to be fixed. While checking the codes, the O'Reiley's employee and I noticed that the little door for the OBD/2 port was already open! It's very ominous to purchase a vehicle, after test driving it, only to have a CEL light come on, and then see the OBD/2 port door left open. This makes it very likely that the same code had been thrown before, and someone simply went in to clear the code. This works to turn the CEL off, but a few more drive cycles (like a test drive, a drive to a restaurant, then a drive home) will trip the code again - the original problem not having been solved. I contacted the dealership and they said, "Oh! Take it somewhere and we'll take care of the bill." This being a Mercedes, there wasn't anywhere within an hour drive away willing to work on the vehicle anyway, so I brought it back to them, and they said they'd get the part required and do the replacement themselves. I agreed and let them change out whatever they thought was the problem w/ the PCV system. They also gave me another vehicle to borrow for the two days it would take for them to complete the job. Which seemed nice. Up until I got in THAT vehicle and could feel the transmission surging anytime I accelerated! Thankfully, I wasn't buying that car. Sure enough, the day they were supposed to deliver my "new" vehicle back to me, the CEL came on in THAT vehicle they had loaned me! I was amazed! THIS WAS A VEHICLE FOR SALE ON THEIR LOT! I gave it back hoping they'd fixed my vehicle. But oh no. This is barely the beginning. THE VERY NEXT DAY the CEL came back on with the EXACT SAME P052E code! I called them, couldn't reach anyone, and so I drove it to the Mercedes service center to have THEM do a diagnostic, assuming the offer to pay for repairs would still be honored. Turns out they replaced the WRONG PVC hose on the vehicle, the "easy" one to replace. The one that had the leak was a job that would be $2100! I called them to tell them what the news was. I asked them to honor the deal, only to be offered to pay $1000 of the bill!!! that if they were to be the dealership account to do the repair on, would not pay tax and would bring it down to $1800~. So I'd be out an additional $800~!! Screw they word! To be honest they had me in pretty much of a bind. My wife and kids had no transportation since I had traded in my other vehicles for this one. And at this point I just wanted it fixed because all the 2hr round-trips away from home in the middle of the week were playing havoc on my life and work. So I just agreed to it, misplacing my trust AGAIN that someone might, I dunno, keep their word? So the repair was done. Once it was, I called them to get them to pay their share LIKE THEY SAID THEY WOULD, only to be told that they wanted the titles to the trade-ins BEFORE they'd be willing to pay the $1000 they SAID THEY WOULD. Even though they didn't NEED the titles, since they had a limited power of attorney to go ahead and get new titles issued from the state. I was livid. I was stranded, w/o transportation. My family had no transportation, and now I had a $1000 bill that wasn't being paid when they SAID THEY WOULD?!?!? I finally talked them into letting me sign some arbitrary statement saying I'd send them the titles within the next couple of business days and they finally, after HOURS of arguing, paid their share of the bill. So the very next day, I sent them the titles. Even sent them the extra key FOBs I had, paid extra for that FedEx shipping even. So you'd think that'd be the end of it right? Oh no, you'd be wrong. You'd be DEAD wrong. It's now just a few days later. The transmission is miffed. Vehicle dies everytime I pull up to a stop. Transmission went into "emergency mode" twice. There's something seriously wrong and now I'm screwed. These people are buying crap vehicles w/ serious mechanical issues at auction, getting their hack mechanics to cover up the problems as best they can, and turning around and selling them to folks for a profit. Look through these reviews. I'm not the only one w/ this story. These people are unethical. Dishonest. Immoral. AVOID!!!!

I hate giving this place a 3 because I really liked the customer service received. However, the…read morevehicle I had planned to test drive did not start. My mom and I wasted time traveling from Nashville to Murfreesboro only to drive back without test driving the car. But the customer service was great. Fantastic!

The customer service here is great, they give no BS and don't make you feel pressured into buying a…read morecar like other dealerships. They were very patient with me while I tried to find a way to finance the car. I did notice a small problem with the car a few days after I bought it and they immediately fixed it for me free of charge. I would definitely recommend this place to anyone looking to buy a car.

I've purchased two vehicles from them the first vehicle was a 2003 mercury grand marquis ls no…read moreproblem payments on time second vehicle was 2008 Toyota camry se I missed 1payment the repossessed my cari paid fee got it back missed 1more payment the repossessed the vehicle and said I had to pay off entirely to get the vehicle back they terrible

I have never been to a buy here pay here lot till that tells you that they don't to a complete…read moreinspection on their vehicles so if I wanted to bring my trusted mechanic to look over the vehicle I choose plus trying to push my from my insurance company to his buddy's company I will never refer anyone I know to this company do to how they treat my husband and myself like we were going to try and steal the car i went out to test drive so my husband was not able to go with me.

The vehicle was priced well against the Kelly, Edmunds, and Carfax prices. The Carfax report shows…read moreit had been regularly serviced across its life. The vehicle itself has been well-maintained, inside and out. The dealer's own service was straight-forward and pleasant. Unless there develops a major hidden problem that should have been disclosed, I'd definitely consider using this company again.

Dee Dee is one of the best customer service representatives that I have dealt with in a long time…read more She treated me like a person not like someone that is only there because of the money. Granted I had the money to start to finance, but she made me feel like I was special. Thanks Dee Dee!!!