Nick was fantastic. From the initial conversation, he was transparent, knowledgeable, and flexible…read more He was able to find a time earlier in his schedule to take a look at the issue I was having with my central a/c. I was impressed by his ability to identify where the potential issue was coming from and explaining it thoroughly. Since my unit was an older model, it wasn't clear what parts specifically was needed. However, Nick was able to figure it out and identify the right parts to fix the problem. In addition, his pricing is reasonable and I appreciate his service.

Absolutely amazing overall! My AC stopped working, and instead of immediately trying to charge me…read morefor a service call, Nick took the time to troubleshoot the issue with me over the phone. He figured out exactly what was wrong, told me which motor to purchase, replace the capacitor and patiently explained how to replace both and get everything working again all without ever having to come to my house. He was extremely knowledgeable, honest, patient, and genuinely cared about helping me. It's rare to find someone who provides this level of customer service and doesn't try to take advantage of you. I highly recommend him to anyone who needs AC repair. Nick definitely knows his stuff and will be the first person I call for any future HVAC issues or new purchases!

My heating stopped working right before the 20" snowstorm. David came to my home three times and…read morespent a total of six hours troubleshooting. He finally solved the issue -- a problem so rare that even my HVAC‑specialist friend couldn't diagnose it. I'm truly grateful for the outstanding work David did. He was a real life‑saver. And just a note: if he doesn't pick up your call right away, don't worry. It simply means he's busy, and you can trust that he will always keep his promises, fix the problem, and make sure your home stays warm and comfortable.

I highly recommend David and DWP HVAC and I'm so glad I found him. He has solved several AC issues…read morefor me and has been friendly, honest, hardworking and reasonable.

In 2018 just prior to a really hot and extremely humid July 4th holiday weekend my Mitsubishi A/C…read morestopped working. With each visit by my local HVAC outfit things were continuing to spiral out of control. Each guy they sent to solve whatever the problem was appeared as if it was their very first service call. Yes that's right, on the job training experimenting with my $12,000 almost brand new 3 year old state of the art computerized Mitsubishi! Finally, I had enough!! I began searching for a new HVAC company. I remembered that my family had been using Comfort Control in East Northport N.Y., but was told that normally they would not travel to Nassau County. I called and spoke with Samantha. I explained what I had been dealing with for well over a week and that I really needed help. She said since my family were longtime customers they would come over and have a look. The next day a gentlemen named Anthony showed up. I explained what had previously been done which included bypassing Mitsubishi's internal water pump and jury-rigging the computer board to force the fan to blow warm air even though the unit had shut itself down. Anthony got on the phone with Mitsubishi and began to attempt to first undo the damage which had been done. He was calm, professional and courteous and explained to me he'd get to the bottom of this. After about 2 hours he did just that!! He then began to troubleshoot what the real problem was. This didn't take much time as he discovered a clogged drain pipe and explained one of the first things any company should look for is just that!! He then blew the drain pipe clean using pressurized air. So for well over a week I was sweating my ass off because the local idiots couldn't think to try that first along with charging me hundreds upon hundreds of dollars, which I did get back thanks to a comprehensive report that Anthony wrote up for me to show them. I will always remember and be grateful that Comfort Control bailed me out of a very frustrating situation. Fast forward to Tuesday Aug 25, 2020 and my Mitsubishi shut down for the first time since back in 2018. Called the local outfit and insisted they send one of their two senior technicians. On Friday Aug 28, 2020 they responded and were not quite sure what exactly was going on however they were able to get the unit working again. I got right on the phone with Samantha and explained that I really do not have much confidence in the locals and could she send someone over to give me a second opinion. She said if the unit shuts down again she would do her best to accommodate me. I want to emphasize that over approximately a 40-year period I have used more than a half-dozen HVAC businesses in my area and discovered the hard way that each one is worse than the next and that finding a really good one is nearly impossible. Comfort Control is just that. I cannot say enough good things about Samantha, her father Bill, and Anthony. Besides all that they are just very nice folks who have helped myself and my family with all sorts of referrals having nothing to do with heating and cooling. Unfortunately for me they only serve Suffolk County, NY.

Bill came and diagnosed the problem after a thorough analysis. He took the time to explain to us…read morewhat was happening and what our options were. On installation day, everything went smoothly and on time and as planned. I recommend him highly for his professional service! One of the best contractors I have dealt with.

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

GallettAir's work is absolutely phenomenal! I live in a split ranch and had a central air system…read moreinstalled. From the initial assessment by the owner, Carmine, all the way through the installation and follow-up, their service was second to none. Carmine was thorough, thoughtful and honest. John, Rich, Mike and the entire crew were an absolute pleasure to have in my home. They worked incredibly hard and went above and beyond to ensure everything was done perfectly and that we were completely happy. I have worked with contractors for over 20 years and have never met a team as wonderful or trustworthy as this one. If you're looking for HVAC experts, there is simply no other choice. GallettAir is hands down the best!

We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

Spoke to him two times, he was very professional and knowledgeable. something came up on my side i…read moredidnt get to call him but i plan on doing so based on my experience so far. i would recommend this person.

We've worked with George off and on over the past three years and he has consistently been…read morereliable, hard working and knowledgeable. He does quality work and is thoughtful about how he approaches different situations and problems. He recently went above and beyond, taking the time to secure one of the last of a discontinued HVAC unit that we needed as a replacement. This saved us thousands of dollars and undoubtedly took him a significant amount of time and effort. I'm confident in his work and wholeheartedly recommend him.

Great job by this company. I contacted them to fix my parents central AC system. They came the same…read moreday and fixed it at a very reasonable price. They were extremely knowledgeable and professional. Thank you so much!

From the owner: Provide great hvac and plumbing servicesread more

These guys are really good at what they do. My heating was not working and they came and fixed it…read morein under 2 hours.

From the owner: We repair, service, sell and maintain air conditioning and gas heating systems. Unit like Window…read morea/c, Ductless System ptac unit, Suburban ptac unit, Central System, Furnace Repair, Furnace Service, Boiler Repair, Boiler Service. We have been offering our customers with the most satisfactory solutions at the most competitive prices.

CALLED at least 6 Electricians 3 never called back. Needed work done yesterday...PAUL called me…read moreback within 10 min. AMAZING he was KNOWLEDGEABLE, and said " I can come today." UNBALEAVABLE ..... he showed up on time did the work as promised.....AND for the price he quoted me ! I give them 5 ***** S T A R S ***** my new Electrician THANK YOU VERY MUCH !

Scheduled an appointment 8:30 am with me. I explained I would be working an overnight and wouldn't…read moreget home until 5am but I would be sure to be ready for the scheduled appointment. He didn't show up or even have the decency to call and let me know he was canceling.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.