Cancel

    Open app

    Search

    STARLUX Airlines

    2.7 (52 reviews)

    STARLUX Airlines Photos

    You might also consider

    Recommended Reviews - STARLUX Airlines

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Jennifer B.

    It's probably been over a decade since I took a Los Angeles flight with a layover to the Philippines. (I usually take the one who flies directly to Manila.) But recently, I've been hearing good things about Starlux Airlines - that it's just better in every sense. Their planes are newer, the seats are slightly roomier, the food is better, and the top reason why I considered them is because they fly to Clark Airport in Mabalacat/Angeles City. The drive home from Manila (and this depends on which side of the family I'm headed) can take between 4-8hrs northbound. Flying to Clark cuts that travel time in half - even with the 1.5hr layover in Taipei. And the idea of avoiding Manila traffic makes this even sweeter. Checking in was incredibly easy. Check in online and acquiring a QR code makes it even easier - there's a separate (not to mention shorter) line to drop off bags. Boarding was organized. They have standing signs for each group so you can simply line up behind your assigned group sign and wait for them to call you in. This is clever as I t didn't feel like you were being herded like cattle when called. We departed on time. Food is delicious but maybe because I'm trying something different after over a decade of the same mundane flight meals. And it is true what they say about economy seating - it is roomier. Not by a lot, but enough to be noticeable. I felt I had more room to stretch my legs (and body) in general. Like all long haul flights, they provide you with a blanket, a small pillow, slippers and toiletries. The entertainment panel is user friendly in every aspect. I watched movies the entire time I wasn't asleep. There are also popular TV shows and games. Plenty for kids as well. One thing I noticed about this flight is it was a little louder than what I'm used to. Not sure if that makes sense... it's the sound of the plane moving through the skies at 30-40k feet above sea level. Luckily, I brought noise cancelling headphones. They came in pretty handy, gotta say. Overall cost?! Let's just say it's about 35% less than its competition who flies direct to Manila. TIP: Flights guarantee you a seat. If you can afford it, you can reserve and choose your seat early on for a price. Cost depends on seating location (bulk head, window, etc.) But the closer your date of flight gets, the cheaper seat prices also get. However! If you're willing to risk it, and the flight isn't on high demand, you can reserve a good spot for free the day before or the day of. I strongly suggest checking up to three days before. Landing and disembarking went smoothly. Impressive LAX-TPE flight. As a first timer, I'm very impressed with the overall experience. They're definitely on my radar and the airline to consider for all US-ASIA flights.

    the hardworking crew
    Myra V.

    My first time to fly Starlux Premium economy and it didn't disappoint. ( Clark-Taipei-LAX).They deserved to be part of the 5 star alliance. The service is great,the stewards are really friendly and they always greet you with a smile. They take time serving the passengers. Their Comfort room is always clean and well stuffed unlike other airlines (which i won't mention). They take pride of what they do and i can tell and feel. I will fly STARLUX again.

    Jenn G.

    My first time ever to fly on STARLUX airlines and I am a fan! I took STARLUX business class to the Philippines and it was true luxury at 30,000 feet. Right when I stepped into the airline, I was treated like a queen. My flight kicked off with complimentary peach sparkling wine. I loved my business class cube complete with a full flat seat, a storage box for my purse and 15 inch personal screen. The storage box had an Asian face mask, headphones and water bottle. I also got a complimentary vanity kit that came with an eye mask, toothbrush, comb, lip bar, ear plugs with mini pouch, moisturizer and socks. Soon after takeoff, the flight attendant gave me some pajamas and slippers After being impressed by the amenity kits the food took the experience to an entirely new level. For business class, they place a crisp white tablecloth over the tray and serve the meals on elegant ceramic plates. STARLUX's food menu is created by Michelin chefs and so it is no surprise that each dish is delightful! My first meal was kicked off with a fruity garden waltz salad. For my entree I enjoyed a tender roasted chicken thigh with mushroom pearl barley rice and garlic butter sauce. I got a boba milk tea for my drink. Dessert consisted of a special Italian gelato. My second meal was a breakfast entree of Taiwanese congee. Aside from these two main meals, I enjoyed a late night Taiwanese minced pork thick rice noodle soup. I will say if at anytime, one wanted a snack or a drink, the flight attendants are more than happy to bring you something. When it was time to sleep, I was once again impressed with the service. The STARLUX flight attendants take care of making the bed for you, to ensure a restful and luxurious sleep. My STARLUX business class flight was truly of the best flights I've been on. The service, the food, and the whole experience was phenomenal!

    Free cocktail
    Karen C.

    I decided to fly with Slarlux for my Japan and Taiwan trip in October/November 2024. My choice of airline when going to Taiwan is usually Eva Air, but since Starlux is a new airline and they're known to be a luxurious one, I was very curious as to how they were going to execute that. Everything is new on the plane, I really liked the on-screen entertainment and they even made the emergency safety instruction video very interesting and engaging. Hardly anyone pays attention to it, but when they have it in animation format, it's quite entertaining. Some things you should know that most people new to the airline don't know. -You can preorder your meals at least 48 hours before your flight. I recommend doing so because you will get your meal sooner than everyone else, plus you know you'll be guaranteed the meal of your choice -Free cocktails! You can search up what cocktail is available on their screen. They won't openly tell you that it's free to get, so you'll have to order it with your flight attendant. Even though I booked economy seats, I felt like there was a decent amount of legroom. I also liked that it came with a pack of slippers with toiletries which you usually don't get at other airlines when you book economy. Food was decent, I think the only disappointing one was actually my long flight from LAX to Taoyuan, Taiwan for a layover. Surprisingly, my short flights from Taiwan to Tokyo, and Osaka to Taoyuan, the food was much better. Overall, I had a good experience with them, and I hope to fly with them again for my next trip if they can keep up the good service and quality.

    See all

    1 hour ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 hours ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 hours ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 hours ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 hours ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 9
    Thanks 2
    Love this 8
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 1

    7 months ago

    Helpful 3
    Thanks 1
    Love this 4
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 9
    Thanks 3
    Love this 8
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    6 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S T.
    40
    7
    9

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 2
    Photo of Ed C.
    32
    202
    1143

    1 year ago

    Helpful 1
    Thanks 0
    Love this 5
    Oh no 3

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 2
    Photo of Judi F.
    62
    13
    2

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeng L.
    248
    198
    6415

    3 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    9 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yu S.
    0
    13
    0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Eric W.
    0
    11
    11

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nelita V.
    492
    13
    6

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - STARLUX Airlines

    Review Highlights - STARLUX Airlines

    I also got a complimentary vanity kit that came with an eye mask, toothbrush, comb, lip bar, ear plugs with mini pouch, moisturizer and socks.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Airlines 3,596 times last month within 15 miles of this business.

    Verify this business

    American Airlines - in the air

    American Airlines

    1.4(5.5k reviews)
    0.1 miWestchester

    The official 'customer service (toll-free) number is 1 (844) 323-7300™ or +1 (844) [323] (7300) for…read moreadditional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

    The official main 24/7 *Customer Service Number* for **American Airlines** is 1 (855) 325-2040™ or…read more+1 (855) 743-33.49™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

    Photos
    American Airlines - Cracked the bottom of the case

    Cracked the bottom of the case

    American Airlines - Wedding they missed

    Wedding they missed

    American Airlines - A Cup of Cappuccino at $6.25 + Tax (small cup)

    See all

    A Cup of Cappuccino at $6.25 + Tax (small cup)

    United Airlines - Cheers!

    United Airlines

    1.7(2.6k reviews)
    0.4 miWestchester

    United Airlines operates its official main 24/7 'customer service' (toll-free) telephone number at…read more1 (855) 470-0504™ OR +1 (855) 470-0580™ [More Info®]. This toll-free support line is available around the clock to assist with reservations, flight changes, cancellations, baggage services, refund requests, pet policy etc. #. Simple and Fast Booking Experience The reservation process was quick, clear, and easy to navigate. Flight details and business class features were presented in a structured way, making it simple to review options and confirm the preferred itinerary. Instant confirmation and a complete travel summary added convenience and clarity. #. Smooth Airport Transition The airport journey was efficient from the very beginning. Priority check-in reduced waiting time significantly, while expedited security screening helped ensure a fast and stress-free passage through the terminal. Every step was managed in an organized and professional manner. #. Comfortable Pre-Flight Environment Lounge access offered a quiet and comfortable space to relax before departure. With comfortable seating, refreshments, and a calm atmosphere, the waiting time felt pleasant and unhurried. Priority boarding further improved the experience by allowing a smooth and timely entry onto the aircraft. #. Premium Comfort in the Air The business class cabin provided an elevated level of comfort with spacious seating, enhanced privacy, and a fully lie-flat bed for restful travel. The cabin environment remained calm throughout the flight, while the crew delivered attentive and professional service, ensuring a consistently pleasant experience. #. Efficient and Stress-Free Arrival After landing, priority baggage handling allowed for quick luggage collection and an easy exit from the airport. From booking to arrival, the entire journey delivered reliability, comfort, and efficiency, making the business class experience highly satisfying and worthwhile.

    United Airlines's main reservations and support phone number is 1 (888) 305-4803™ or…read more1*888*669*0167™, available anytime(day or night). This 24/7 toll-free number is the primary contact for immediate assistance with new bookings, flight changes, group booking, rebooking, cancellations, and general inquiries. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

    Photos
    United Airlines
    United Airlines
    United Airlines

    See all

    Delta Air Lines

    Delta Air Lines

    3.1(150 reviews)
    1.8 miWestchester

    Delta Air Lines operates its official main 24/7 'customer service' (toll-free) telephone number at…read more1 (855) 470-0504™ OR +1 (855) 470-0580™ [More Info®]. This toll-free support line is available around the clock to assist with reservations, flight changes, cancellations, baggage services, refund requests, pet policy etc. #. Simple and Fast Booking Experience The reservation process was quick, clear, and easy to navigate. Flight details and business class features were presented in a structured way, making it simple to review options and confirm the preferred itinerary. Instant confirmation and a complete travel summary added convenience and clarity. #. Smooth Airport Transition The airport journey was efficient from the very beginning. Priority check-in reduced waiting time significantly, while expedited security screening helped ensure a fast and stress-free passage through the terminal. Every step was managed in an organized and professional manner. #. Comfortable Pre-Flight Environment Lounge access offered a quiet and comfortable space to relax before departure. With comfortable seating, refreshments, and a calm atmosphere, the waiting time felt pleasant and unhurried. Priority boarding further improved the experience by allowing a smooth and timely entry onto the aircraft. #. Premium Comfort in the Air The business class cabin provided an elevated level of comfort with spacious seating, enhanced privacy, and a fully lie-flat bed for restful travel. The cabin environment remained calm throughout the flight, while the crew delivered attentive and professional service, ensuring a consistently pleasant experience. #. Efficient and Stress-Free Arrival After landing, priority baggage handling allowed for quick luggage collection and an easy exit from the airport. From booking to arrival, the entire journey delivered reliability, comfort, and efficiency, making the business class experience highly satisfying and worthwhile.

    The official main 24/7 "customer service number" for **Delta Air Lines** is 1 888 669 0167™ or +1…read more(888) (305) 48.03™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

    Photos
    Delta Air Lines - Delta Airlines main primary customer service (toll-free) number is 1*866*286*o572 or +1 (844) 257-25o7 , with 24/7 support for passengers se

    Delta Airlines main primary customer service (toll-free) number is 1*866*286*o572 or +1 (844) 257-25o7 , with 24/7 support for passengers se

    Delta Air Lines
    Delta Air Lines

    See all

    Singapore Airlines - In the back of the plane

    Singapore Airlines

    3.9(146 reviews)
    0.0 miWestchester

    Singapore Airlines operates its official main 24/7 'customer service' (toll-free) telephone number…read moreat 1 (855) 470-0504™ OR +1 (855) 470-0580™ [More Info®]. This toll-free support line is available around the clock to assist with reservations, flight changes, cancellations, baggage services, refund requests, pet policy etc. #. Simple and Fast Booking Experience The reservation process was quick, clear, and easy to navigate. Flight details and business class features were presented in a structured way, making it simple to review options and confirm the preferred itinerary. Instant confirmation and a complete travel summary added convenience and clarity. #. Smooth Airport Transition The airport journey was efficient from the very beginning. Priority check-in reduced waiting time significantly, while expedited security screening helped ensure a fast and stress-free passage through the terminal. Every step was managed in an organized and professional manner. #. Comfortable Pre-Flight Environment Lounge access offered a quiet and comfortable space to relax before departure. With comfortable seating, refreshments, and a calm atmosphere, the waiting time felt pleasant and unhurried. Priority boarding further improved the experience by allowing a smooth and timely entry onto the aircraft. #. Premium Comfort in the Air The business class cabin provided an elevated level of comfort with spacious seating, enhanced privacy, and a fully lie-flat bed for restful travel. The cabin environment remained calm throughout the flight, while the crew delivered attentive and professional service, ensuring a consistently pleasant experience. #. Efficient and Stress-Free Arrival After landing, priority baggage handling allowed for quick luggage collection and an easy exit from the airport. From booking to arrival, the entire journey delivered reliability, comfort, and efficiency, making the business class experience highly satisfying and worthwhile.

    The official main 24/7 "customer service number" for **Singapore Airlines** is 1 888 669 0167™ or…read more+1 (888) (305) 48.03™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

    Photos
    Singapore Airlines
    Singapore Airlines - Let's go already!

    Let's go already!

    Singapore Airlines - Slippers for the cabin

    See all

    Slippers for the cabin

    ITA Airways

    ITA Airways

    2.0(154 reviews)
    0.4 miWestchester

    The official 'customer service (toll-free) number is 1 (844) 323-7300™ or +1 (844) [323] (7300) for…read moreadditional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

    *I immediate assistance and decided to call this business at +18556574900 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. * It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Photos
    ITA Airways - Check in at LAX ITA terminal

    Check in at LAX ITA terminal

    ITA Airways
    ITA Airways

    See all

    Delta Air Lines - Delicious egg and cheese frittata for breakfast in the Premium Select cabin (LAX to Auckland)!

    Delta Air Lines

    2.1(1.3k reviews)
    0.4 miWestchester

    Delta is MY airline! They are efficient, friendly.. and I like the food offerings in terminal 2…read more I appreciate that they tagged our bags for a rapid transfer at our intermediate airport. Touchless ID for TSA pre check is a breeze. Their screens make sense and help travelers be more independent. Always use the app to track our bags too! Everything is clean and neat too. Taking a reward flight... Thank you, Delta!!

    Traveling alone with an infant is already stressful, and this travel day honestly broke me a…read morelittle. Due to extremely long lines and understaffing at check in, my baby and I missed our flight. I was overwhelmed, exhausted, and trying my best not to completely fall apart in the airport. Chris, the manager, stepped in and completely changed the experience. He was kind, patient, and genuinely compassionate while I was having a very emotional moment. Instead of rushing me through, he took real care in helping us, rebooked us for the next day, and made sure we were okay. What stood out most was that the following day he personally assisted me again to ensure everything went smoothly. That level of attentiveness and empathy meant more than he probably knows. Travel days do not always go as planned, but employees like Chris remind you how powerful kindness and professionalism can be. Delta, please recognize Chris. He turned a really difficult situation into one I could actually get through.

    Photos
    Delta Air Lines - Love window seats!! View!

    Love window seats!! View!

    Delta Air Lines - Thank you chocolate just before landing (LAX to Auckland)!

    Thank you chocolate just before landing (LAX to Auckland)!

    Delta Air Lines - Inside our handmade amenity kit bags - really nice touch!

    See all

    Inside our handmade amenity kit bags - really nice touch!

    EVA Air

    EVA Air

    3.3(132 reviews)
    1.8 mi

    Service was nice alot of movie to watch the food was good there was no crying baby or toddlers very…read moretrustworthy would go on again.

    It's my first time to fly under this airline heading to Asia and it's just appropriate to compare…read moremy experiences against others. My plane left Los Angeles International (LAX) exactly as scheduled, flight preparations were organized and folks got in line according to their assigned zones. Many of our senior citizens in wheelchairs were allowed first and there were a lot of staff who facilitated the departure protocols. The flight was very smooth with some bumpy ride along the mid-flight but seems comparably similar with any other flights I've taken everywhere. The stewards and stewardesses seemed not so sweet and focused, not the usual, can we offer you something"? I'd say, it's probably cultural although this are just observations on my part, since this time, I bought an economy class ticket during the last minute. Eva Air has the best food compared to other airlines that fly the SEA route, chicken pasta, Chinese-style cooking and a comprehensive fruits and sandwich galore accompanied our meals. The timeline for serving food and snacks was perfect, not so late nor early, just about right. They also seem to recognize our need to sleep and allowed quiet and dark during our flight and bathrooms were also clean and fully packed with everything we needed. One observation is the wide seats and better spacing of their plane compared to other Asian airlines, who pack their seats and seem very tight and skimpy. The stay over transition was alright although they (Eva Airlines transition staff) keep asking for printed tickets in Taiwan when some of us had difficulty activating our phones to show them our online boarding tickets. Since passengers aren't able to access anywhere, they should have a better way of not trying make us feel, we have to painstakingly look for a WiFi access (was too weak for an international airport and inconvenient to those travelers just passing by) to be able to show them our boarding tickets again! Our transfer trip wasn't too bad as we safely landed in Manila on time as scheduled, and smoothly.

    Photos
    EVA Air - Whoohoo I'm in

    Whoohoo I'm in

    EVA Air - Finally taking off

    Finally taking off

    EVA Air - Chinese meal option

    See all

    Chinese meal option

    STARLUX Airlines - airlines - Updated June 2026

    Loading...
    Loading...
    Loading...