Unable to open bedroom door. Locksmith who showed up within an hour was extremely nice. He easily opened the door with a flexible card, let me use his screwdriver to open the door, told me where I could purchase one and then even ground down my old screwdriver so that it would fit into the small hole to release the lock. For a small additional fee, he installed a new exterior knob and keyed it for my usual key so that I didn't have to wait for the handyman to come. It was a pleasure to deal with this company. read more

Honest estimate of arrival time. Arrived on time. Honest quote, required wild cutting and fixing. job well done. Thanks Stars! read more

I got locked out because my keypad ran out of batteries and I didn't have a spare key. The locksmith showed up within an hour and gave me plenty of updates about when he would arrive. He had to saw through my lock but did it quickly and had me back inside to my dog and with a new key in about 15 minutes. read more

Amazing service and a quick response. My mom got locked out of her apartment late on a Friday. They responded within 30 min and were priced very reasonably for it being after hours and an emergency. read more

Very honest, friendly and helpful. When asking someone to break into your car - you couldn't ask for a better guy. Highly recommended read more

I reached out to Stars Lock and Key after reading these Yelp Reviews and this company exceeded my expectations. The locksmith was very knowledgeable, friendly and provided excellent service. I felt like he genuinely cared about taking care of our lock issue. I would definitely, 100% recommend Stars Lock and Key. read more

Locked myself out of my apartment on a hot day (with my dog) during COVID19. Contacted Moshe thru Yelp messenger and he responded right away. 15 min later, my pup and I were able to cool off inside my place. Thank you Moshe for coming to our rescue so quickly!! P.S. Moshe was professional with a mask and gloves during this pandemic. read more

WOW. We were locked out after a long trip and we called and they were there so fast! Moshe was able to pick the lock with such skill and we were in in no time! So sweet, responsive and more than fairly priced !! Highly recommend !! read more

Michael was fast to response with super friendly service. I can't be more thankful for the service

This review is strictly for customer service. I called to help assist my neighbor (who has dementia) gain access to his condo. Michael, who answered my call, was available right away even at 9 PM on a Sunday evening. A few minutes later, my neighbor remembered where he left his hide a key and I called back right away. Even though Michael had already left, he understood my having to cancel. Especially during times of Covid, I greatly appreciate small business owners who work so hard all hours of the night to help take care of us. Michael, thank you! read more

Moshe was excellent once he finally got to our place. Also he came with another's company name that he says worked with Stars Lock and Key. Either way he was great. We had a glitch with the coming in time but he communicated all the time with me. I'm glad I was patient about that. He did a rekeying of our door and helped adjusting a lock. He was wonderful. Very quick, friendly and easy going. Thanks Moshe! read more

The locksmith responded quickly and with a fair price compared to local competitors. Was very knowledgeable of his work! Thanks again

I 1000% recommend this company. Moshe is the owner of this family owned business, it is evident that he takes great pride in his work and genuinely cares about his customers. I contacted Moshe to bring to his attention a concern I had, he took amazing care of me and resolved my concern immediately. He was understanding, honest, thorough, and kind throughout the entire interaction. I work in hospitality and customer service, and I am beyond impressed with how well he recovered the situation. The next time I lock myself out of my apartment, Moshe is my guy (and should be yours too)! Thank you, Moshe, for your outstanding customer service. read more

I initially posted a poor review for this company after the technician missed the appointment, because I thought I hadn't gotten any response to my texts or calls when nobody showed up. But, I just realized that for some reason I missed the call and voicemail from the technician earlier today explaining the situation and that he had an unfortunate unforeseen emergency that would cause him to miss the appointment. He was friendly and extremely apologetic that he couldn't make it and made efforts to reschedule the appointment right away. I appreciate that he got back to me and made every effort to make things right. I had to go with another company because I had a short time frame of availability. But, I would definitely use this company again in the future! read more

Stars lock and Key was fantastic! Michael was professional, following COVID safety policies and able to get my door unlocked. Great service And highly recommend overall!! read more

Really friendly and professional. Best prices we found. Prompt communication and got the job done quickly. Thank you!

Fast service! Really nice guy and reasonable price! Will definitely call him again if I get locked out again

Super quick and professional service. Great communication and Moshe kept me up to date with ETAs every 10 mins. He was a pleasure to deal with and had the lock removed as requested in a matter of minutes. Total lifesaver and highly recommended. read more

Super fast and friendly service, Mike was at my building in 20 minutes and took less than 20 seconds to get my door open! Thank you so much!

On a Thursday night while heading out to dinner I locked myself outside of my apartment. I found Stars Lock and Key on Yelp and upon briefly explaining my door, Mike said he would be there in 15 minutes and he was! 30 seconds later the door was open and I had my keys in hand. I am so impressed by their punctuality and professionalism. Highly recommended!!! read more

Quick response, good job, reasonable charge. Michael extracted a broken key, lubricated the lock mechanism and advised me to get better keys made and where to get it done. Full service. read more

Super friendly and arrived quickly! We called several others and they wouldn't give us a flat rate quote. This guy gave us a flat rate quote and helped unlock our vehicle door in under 10 minutes max. Definitely recommend this guy! read more

Very prompt, very professional, very efficient and nice on top it all. Highly recommend. And he was Covid-aware.

Michael did a great job and stood behind his work. He was very professional. Highly recommend.

Fast, professional and great locksmithing. Moshe not only does a great and quick job installing locks, but he actually cares about troubleshooting any unforeseen problems that happen with your doors and entryways. Made a couple of the very tricky doors at property lock like a charm! read more

Moshe was beyond helpful and went out of his way. Great service and I will use him again.

This company is amazing!!!! Moshe, the owner answered and came right away! He is also very diligent and meticulous in his craftsmanship!!! Thanks for coming to our rescue!!! 100% recommended!!! read more

Got locked out of my house on a Friday night. Called all around, half the places wouldn't give a firm quote (wanted to come out and probably try to overcharge) the other half were too expensive. They answered the phone straight away. These guys gave me a reasonable price, said they would be out in less than 30 minutes, took them 20 minutes to arrive. He fixed it quickly, and then he even helped me move a king size mattress, no extra charge. It was the son of the owner who came out. Can't wait to get locked out again. Nice work guys! read more