Paul was very helpful Butcher and very courteous he came right away when we needed help

Stater Bros market has great service, a new great meat and deli counter to delight any appetite as it does mine! Paul, one of the friendly faces behind the counter will slice n dice meat to your specs. Neat and clean store, and I go even though I live next city over! read more

This review is primarily based on our experience with the meat clerk Paul. We had such a great experience thanks to the meat clerk who helped us last night! He took the time to answer all of our questions, gave us excellent recommendations, and never made us feel rushed. He was incredibly friendly, patient, and knowledgeable, which made shopping so much easier and more enjoyable. It's rare to come across someone who genuinely cares about helping customers, and his outstanding customer service really stood out. We left feeling confident in our purchases and appreciated all of his advice. Thank you for going above and beyond Paul--we'll definitely be back! read more

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Mostly bad news I'm afraid. And it's a shame really. Been shopping here for 28 years -- with good reason -- and this should absolutely have been a 5 star review. Don't much care for the new color scheme, or the new layout with the single entry and exit door, but I can tolerate both -- change is inevitable after all. And if you're going to run a meat counter ALL the meat on display should be fresh even if it's an item that doesn't sell because the price is ludicrous. But that isn't the problem. Management needs a tune-up imo, as there is absolutely no excuse for expired products to be on the shelf days after the expiry/use by dates. This has never happened before, but after the third expired item I had to start checking everything else before I put it in the cart. Shelves look a little light too. Hope it's not to late to get off the rumble strips and back in the center of the road where this store has always been. read more

I had a disappointing experience at this Azusa location today. When I got to the register, the cashier was noticeably rude her name is Michelle . I greeted her with a "hello," but she didn't acknowledge me, make eye contact, or respond. She also handled my items carelessly by tossing them into the bag. When I asked her a question, she ignored me completely. What stood out to me was that she was friendly and conversational with the customer before me and the customer after me, but treated me very differently. Because of that, I left the store feeling disrespected and, honestly, discriminated against. After I got home, I called the store to report what happened. The employee who answered the phone was kind, professional, and took my concerns seriously. Shortly afterward, the store manager Eddie called me back. He apologized and told me they had reviewed the security cameras and confirmed that the cashier did not acknowledge me and was handling my items inappropriately. I appreciate that the manager took the time to investigate and respond so quickly. I'm grateful for the professionalism shown by the employee who answered the phone and the store manager. However, no customer should be made to feel ignored or treated differently while simply trying to make a purchase. I hope this situation is addressed so other customers don't have a similar experience. read more

No such thing as a quick trip to the store here. Long lines & slow cashiers with no sense of urgency. Doesn't matter what time of day, there's gonna be a line, and the cashier is gonna be slow. Add self check out or open up more lanes. read more

I've been coming here for a while now and have not been able to express the gratitude this place and the Staff has been. Often times you take for granted " the everyday " In between citrus and APU, it's been a lifeline for many in the neighborhood. I found myself going in there just about every other day to pick up odds and ends. I love the fresh fruit stand inside and the sushi counter. Both have been so useful for quick bite s The entire staff has been pleasant. Jaime Marla Mercedes James Damian Alex and so many more. Just seems like there's always somebody in the department or aisle that I am in to help find what I'm looking for. read more

Paul at the meat counter assisted me when the exterior counter was out of drumsticks. I went to Paul at the meat counter he provided excellent customer service. He offered to go in back and get me fresh chicken instead of the one that had ben sitting on display. read more

A few times a year, I have large steak dinners where I need between 35 and 70 steaks. The Azusa Stater Brothers is not only closest to home, they always have the best customer service. They're always willing to help. Paul is a regular face at the counter, and he's always willing to go above and beyond with customer service. read more

Stater Bros. Markets - Paul from the meat counter! - Grocery Near Me - Azusa, California

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Everyone here is extremely nice. A special mention to Zena who is always smiling and helpful.

SHOUT OUT TO NOEL IN THE PRODUCE DEPT!! I had such a great experience at Stater Bros thanks to Noel in the produce department! He was incredibly professional, friendly, and went out of his way to help. What really stood out was how knowledgeable he was especially about the melons. He took the time to explain how to pick the best ones and made the whole experience feel easy and enjoyable. It's not every day you come across someone who genuinely cares about helping customers. Noel truly made my visit better, and I'll definitely be coming back! read more

Stater Bros. Markets - Noel let me sample some melons so I knew when I was buying this, it was going to be sweet and delicious! - Grocery Near Me - Azusa, California

Good service..reasonable prices..always they have offers on soda and laundry supplies..the meat department is the best ..the guy there Paul is so professional and friendly. read more

Really great service at this location! Shout out to Paul! In the Full-Service Meat Counter Department, he literally went out of his way to pick out the best cuts in the precut slabs of meat they had there, and recommended to try their citrus marinate. Good looking out bro, i appreciate your help, and honesty! read more

Stater Bros. Markets - Paul, providing excellent customer service! - Grocery Near Me - Azusa, California

I love the meat dept at staters. I always get such good meats and great service. Tonight was no exception. Paul helped me and went above and beyond. Offered to slice the meat and season it......so nice and helpful! I'm always a satisfied customer when it comes to their meat dept!! And Paul is a gem! read more

Came here to buy a bouquet for a birthday present. They had a beautiful selection of flower bouquets. I also picked up some produce and that was very fresh. The store was very clean and organized when I was there and customer service was very nice! Overall a great experience coming here! read more

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this location meat section is amazing and the customer service is awesome ! The butcher Paul always helps me pick the best cut of steak and let me know about the seasoning for free. This type of customer service is much appreciated! 10/10 Azusa location read more

Stater Bros. Markets - Grocery Near Me - Azusa, California

Since the remodel, we've been enjoying our experience. Today we wanted to particularly give a shout out to Paul the butcher. He gave a good conversation and suggestions about meat selections! read more

His Name is PAUL, otherwise known as the meat guy or the butcher ! Absolutely amazing service. Kind, polite, and expert matter subject would not be enough to describe this hard worker. His positive energy is felt and makes the shopping experience here 10x greater. Always greats you with a smile and goes out of his way to serve you. Had it not been for him my body building meal planning would've been screwed for the week! read more

Stater Bros. Markets - Grocery Near Me - Azusa, California

Paul at the meat counter at Stater Bros. provided some of the best customer service I've had in a long time. He was incredibly friendly, outgoing, and genuinely helpful. He took the time to answer my questions and made me feel like my business truly mattered instead of making me feel rushed. Employees like Paul are the reason customers come back. I'll definitely be returning because of the excellent service he provided! read more

Shout out to the manager Mark! I love the new produce/fruit section. Shout out to the manager Mark! I love the new produce/fruit section. Shout out to the manager Mark! I love the new produce/fruit section. read more

Love shopping at this store because Julian is always so sweet and helpful in the meat department.

Started coming here not too long ago, and Paul in the butcher section is the nicest man. He always is quick to help out with whatever we need and goes above and beyond to help. All of the employees are great it's always a pleasant and enjoyable experience. read more

I will not be returning to this establishment, absolutely ridiculous. Employees started following me as soon as I walked in

Paul in the meat department is a gem.. I get chicken breast and he offered to slice it and even season it. Stater brothers is go to for good deals and customer service read more

I came to the meat department for Father's Day and Paul was the butcher on duty at the time. He took AMAZING care of me and the family and picked out great steaks for us and educated us on different ways we could prepare it and even let me know that they could season the meat for me as well! which I never knew. Paul was very educational and a genuinely nice guy. read more

The butcher paul is a great guy, he knows what he's doing he's a great employee really cares about the customer and the experience.

I want to recognize Paul from the Meat Department at Stater Bros. He is always extremely helpful, friendly, and willing to go the extra step to make sure customers get exactly what they need. You can tell he genuinely cares about the quality of the products and making sure everything turns out delicious. Great customer service like his is hard to find these days, and he consistently makes shopping there a great experience. Thank you, Paul, for all your hard work and outstanding service! read more

Had a wonderful experience on 04/22/2026 at the meat department with Paul, he demonstrated he cares for the satisfaction of customers, he went beyond to assisting me, did some special cuts and his packaging is perfect as this is important to me, nobody cares for leaking packages. I'm a satisfied customer and will continue coming here. I recommend this place. Thank you. read more

Paul was kind enough to marinate our ribs for us! Very cool guy and great employee as well. 10/10 experience with him, thank you to Paul.

Paul at the meat dept is very knowledgeable and friendly! Shared great ideas on cooking and helped pick out a few cuts!

Eddie is amazing, needed help and he went above and beyond. Made my day, great store!

Paul was very helpful and friendly love to go into a store where you feel welcomed and he knows the stuff

Iris has worst customer service!!! I was waiting in line holding a lot of stuff didn't expect to get . Line was long and finally had two customers in front me. Iris takes the person behind me and leaves me there carrying all the stuff. I told her that was not nice I was next and you see I'm carrying all this stuff and she ignored me. Staters wtf do you have people like that working there? I was operations manager for huge company and would immediately send her back to customer service training! Iris should not be cashier. She didn't even apologize . The checker I had apologized for her trying to protect his colleague. Poor guy was working so hard with wrist band. He should be promoted, maybe he could teach customer service to the rest read more

I wanted to take a moment to recognize Paul in the meat department. Every time I come into the store, he is always friendly, professional, and eager to help. It doesn't matter how busy he is he always takes the time to answer questions and make sure I find exactly what I'm looking for. What stands out most is how much he cares about his customers. He consistently helps me pick out the best cuts of meat and offers recommendations when I need them. His positive attitude and excellent customer service make shopping a much better experience. In today's world, it's rare to find employees who are so dedicated and genuinely kind. Paul goes above and beyond, and it's one of the reasons I enjoy shopping at this Stater Brothers. He deserves recognition for all of his hard work. Thank you, Paul, for always making customers feel welcome and valued! read more

Thank you Paul at the meat department. The cowboy steaks were spot on!!, great service!!

We recently moved back to LA county for medical reasons. We hit this Stater Brothers meat department and we're greeted by friendly employees, with excellent customer service skills, and with a smile. One afternoon, I went to buy some chicken in the self help meat case. I touched the package and was concerned if it was cold enough. I approached a professional, friendly manager, Jesse, and told him my concern. Jesse grabbed his thermal gun and he put me at ease when he showed me the temperature on his gun. I told Jesse I was going through chemotherapy at the City of Hope and would become very ill if I encountered mishandled food. He was very empathetic towards me and we always waived and said hi, and yes, we were on a first name basis. Then, there is Isaak, again, super friendly, always with a smile. He suggested a cut on some spareribs that was just perfection, cutting the breast bone into riblets. Jillian (sp), is next. Professional, friendly, always with kind smile, and always ready to find the perfect cut of meat. I remember that perfect chuck roast she cut for us about a month ago. The other day, I wanted cook some shrimp for my son. I use DoorDash now that I am under hospice care in a cottage at the City of Hope. It is extemely expensive. I called the meat department and spoke to Jesse I wasn't able to find the shrimp he was talking about through the DoorDash app. He set it up for me and I was able to get what I needed. He and his crew even removed the tails for me, and that package of shrimp made easily into the skillet for a delicious appetizer for my amazing son. When my son got here, I was feeling so bad, he had to cook the shrimp under my instructions. Now, I don't want to miss the other employees in the meat department who know my journey. Eveyone of them know my journey and are ever so kind and friendly. Jesse is managing at the highest level with buy in from his staff and all of them working as a cohesive team, a well oiled machine and that's me coming from the grocery business,way back in the early 70's. I highly recommend this Stater Brothers location, as the place to shop, especially if you like great cuts of meat and great service with a smile from Jesse and his amazing crew! I hope the Stater Brothers supervisors and district managers honor this amazing meat department and staff. I took the time. Thank you, Jesse! read more

They recently opened their sushi station. I decided to wait a couple weeks before trying it. I had gone in a couple of times while doing my shopping. Finally decided to try it, and it was a huge disappointment from the selection to the taste, all of their selection is based on imitation crab, very little fish. They had zero nigiri options. After finally deciding on two rolls I went with a spicy salmon roll and a basic salmon roll. The rice did not taste fresh even though they are preparing it daily from 10 to 6. The ginger was either bad or not a good quality. The prices ranged from eight dollars up to $12 per roll. Unfortunately I will not be returning for the sushi. read more

Paul at the meat department was very helpful with a great attitude and really good customer service and great suggestions Definitely coming back to this location! read more

Since the remodel there too much going on. Trying to get a straight answer to a simple question is a challenge! Won't be shopping there again! read more

Paul from the meats department has amazing customer service ! And is very informative with all the deals going on with meats and even gave me some free spice to sample much appreciated thank you Paul ! read more