Store Manager Chris C. Went above and beyond. They didn't have a meat cutter available so he rolled up his sleeves washed his hands and put on his PPE and cut our steaks to the desired thickness for us to enjoy our Valentine's Day steak and meal. Absolutely amazing customer service. Thanks again this is why I choose stater brothers to shop at read more

My rating is based strictly off the bakery. Me and my family have been devouring the freshly baked cookies! This has turned into my go to sweet! read more

Stater Bros. Markets - Macadamia Nut Cookies - Grocery Near Me - Colton, California

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Went in for some late night shopping, a little after 10:15pm and I wanted a simple cake already made and I had asked the Service delivery closer if she could kindly help me, she gave me attitude, didnt look up to acknowledge me and kept repeating they're closed and she couldn't help and went back to her cleaning. I even said she didnt have to write on the cake, even though i wanted her too but i just settled for the simple cake. I've asked her nicely 3 times and in those times she was extremely rude. The closing key carrier had to come and grab the cake i needed after I went through the closing checkers line. The courtesy clerk even was trying to tell me they can't help me because she's cleaning, which is a ridiculous reason not to help me by simply grabbing a cake, printing the label and boxing it up. They kept saying oh she's new, but customer service is taught and stressed mostly first from what i remember. Thank you to Jose the manager that helped but that service deli clerk definitely needs coaching on the service aspect of her job and not just cleaning. ​ read more

I had a last-minute order for the bakery, and I called it in over the phone. Yes, I waited till the last minute and it was my fault. How ever I called in the order and the young lady that took the order I told her exactly what I wanted and she executed it amazingly service was great when I went in the store to then thank her. I talked to the manager who again was amazing the entire bakery deli the management amazing people are so quick to complain but slow to appreciate and I just wanna say ..... you make Colton look amazing read more

come get a flower bouqet already made or pick out your fav flowers and have them made into a beautiful bouqet read more

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I would like to say this Stater Bros is very clean and has a friendly type of vibe. The staff members at this location made me feel welcome. read more

Stater Bros. Markets - Recognized store manager for having a friendly staff and a clean store - Grocery Near Me - Colton, California

The manager Brian Soto hands down is really about going above and beyond! When I say Brian gets a job done! Brian works exceptionally fast with getting responses and getting things accomplished! He walks around the store greeting customers, walks around making sure if you even look like you are trying to find something he makes sure to ask you if he can help you find it! All his staff are a reflection of that as well. When they say that it starts from the top this store is a true meaning of just that. The employees ALL go above and beyond and I LOVE coming to this store because you can always count on this store having GREAT customer service, clean and fresh stuff EVERYDAY! Thank you Brian and staff!! You have a HAPPY CUSTOMER!! read more

The store has very limited specialty groceries. And the bathroom is filthy and the toilet was clogged. In urban areas the markets are very subpar and neglected. read more

I came in today to get a bouquet of flowers. I was very pleased with the large selection of fresh flowers they had. I appreciated that the flower department was well organized and had a large selection to choose from. I needed a bouquet customized for a special occasion and Adriana helped me and went out of her way to make sure that it was perfect, I was so appreciative of the excellent customer service I received from her , she was so talented and I really felt that after she was done putting her special touches on it I felt like it was comparable to a flower shop hand bouquet for a fraction of the price. Thank you Stater Brothers for hiring people who are eager to make customers happy. Thank you Adriana for the beautiful flowers. read more

Hundreds of bug in spinach! So gross I just ended up tossing it out. Very disgusting. Just bought it 2 days ago and wilted from so many bugs eating it. read more

Located on Barton Rd. Dropped by to pick up some flowers for my grandparents gravesite. So many lovely flowers to chose from and they're all reasonably priced. Also, I just had to get some chocolate covered strawberries too. Employees were friendly and fast with their service. read more

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Big shout out to butcher Jason for kindly helping my wife out with our Easter ham! First time cooking a ham for the fam so we wanted to do it right! He was a great help! Thanks SB! read more

I had to write about the great experience I have shopping at this Stater Bros location. I have a closer one to my house but I rather drive a little farther because this store is always clean and the employees are so nice from the meat department to cashier and especially the Manager I think his name is Brian. Everyone looks happy to be working there. Thank you for the great service and cleanliness. read more

Great customer service. The management team was very friendly and helpful. New favorite store!

I just want to give a compliment for cashiers Sylvia Martinez and Mark. They both are kind regardless if they have a mean or rude customer, both are still professional and nice! I witness one of the rudest customers and they kept their cool and professionalism! I want to compliment the bakery as well. read more

BY FAR THE WORST EXPERIENCE IVE HAD SHOPPING AT THIS STORE. The deli counter employees are disgruntled, rude & don't want to do their job. EVERY SINGLE TIME I come in this store they NEVER have fresh food out. I came 12/4 @ 6pm to order chicken tenders and potatoes wedges. There were no potato wedges so I asked for fresh ones. Along with a fresh order of chicken strips because they had been sitting out all day. JONATHAN M (whose attitude was beyond repulsive) refused. According to him they have to serve what is out and can't make fresh orders. If I'm paying for an order do something as a customer I have the right to have it done FRESH. They pretty much try to BULLY you into buying old hard chicken. I asked for a manager (JOEL) who obviously was inexperienced in running the front and customer service. I waited 30 minutes for him to come to the deli counter before FINALLY going to find him myself and explaining the situation. He goes to the back and comes out. Tells me they'll make the order but I'll have to wait for them to clean the fryers. (I had already been waiting 30 minutes from when I originally stepped in the store and placed the order) he told me it would take 15 minutes. Back to JONATHAN M After speaking with a manager he still proceeds to ARGUE with me over making the order I asked for. It then gets to the point he starts extending the time frame for "cleaning the fryers" from 15 minutes to FORTY MINUTES. And apparently they only have ONE fryer. This was by far the worst experience I've had shopping at staters bros. This lack of work ethic shows they do not value customer's business. I shouldn't have had to go through this many hoops just to order food that I AM PAYING FOR. Definitely following up with corporate. Their needs to be coaching's done on proper customer service and how to treat people who spend their money to shop there. In synopsis I spent 48 MINUTES IN THE STORE. All of which going back and forth with an employee and poor management. And to which NO FRYER had been finished cleaning :) read more

I am always in one Stater Bros. or another here in the Inland Empire. When I moved closer to this one a little over a week ago the sink in one of the restrooms (women) was not draining or broken so they had hand sanitizer on the sink. I was disturbed by this and tried to find a checker that wouldn't have used that restroom earlier... they were all women. Today, this sink is still not repaired!! Mind you, I've been here about four times since the first time I saw it. I don't care what the cause people are buying cooked/prepared by "hand" foods from this place, employees are handling raw meats, and to have a non-working sink in an open restroom is unacceptable!! Now the other restroom has a sign that says it's out of order. This company has too much money to be going more a couple of days with this issue. If you shop here check to see if the sink in the Women's bathroom is repaired. Think about the women's hands that have to handle all of the stuff you are buying.... I personally don't appreciate germy lol hands on anything lol but that's life right, however I don't have to accept the image these type of germs too. Stater Bros. get your act together so that I can comfortably return to your store and bathroom. read more

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I don't know who to blame, management or inconsiderate customers. I've tired of the number of times people are in the Express line with a cart full of groceries, and then at then end decide to buy a lottery. Mention it to the clerk and you get a blank stare. And as others have noted, the deli counter people are generally never to be found. read more

I really love this store. Although I do wish they had the sushi guys there,the fact that every employee that works there is absolutely amazing, helpful,and personable makes up for it. The bakery has a lady that is so amazing she should own her own shop!I highly recommend getting your cakes here! The meat department guys are always so sweet and make you feel like family, and the checkers remember your name. This is a true neighborhood store. read more

Store in Colton on Valley. ... Cashier Jennifer made me feel like a thief. I make good money to support my family, I do not need to get over on a 12 pack of soda or steal (4) .69 powerades. Unbelievable.... we have options on where to shop.... Stater Brothers is no longer one of them. read more

Best grocery market out there clean and really friendly employees. There cook chicken is the best with fried potatoes.

The employees here don't know what customer service should look like. Most employees I've encountered here are not friendly or kind. I can't ask for help to find stuff around the store because the employees here can't be bothered and when I pay the cashiers are not too friendly. The only thing that's keeping me from rating this store a 1 star is that they're always good about keeping the store clean. Overall, I've been to other stater bros and the experience is typically a lot better. read more

Save yourself some aggravation and order your birthday cake from somewhere else. The cake is delicious, but if you care about how it looks, go elsewhere. I've ordered two birthday cakes from them this year. Both were a mess. The first one I ordered last month, I wrote off as a one off. Assuming they had more than one decorator, I ordered another one this month. If I wanted cakes that look like they were decorated by me, I would have done it myself. Very disappointed. read more

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The store overall is clean. However the customer service is horrible. There are only a handful of cashiers who have been here a number of years that for the most part know what customer service entails. However all the new employees have NO CLUE. It is 1 out of 5 times that I check out that a cashier even acknowledges me. They are usually talking to their co workers about their personal business, some of which isn't exactly work appropriate conversation. I typically have to say "how are you?" to managers as well which is probably why their employees don't know what exemplary customer service is. Very disappointing every time I have to shop. read more

Found mold on these croissants as soon as I walked into the store on July 1, 2022. It's the closest grocery store to my house, so I come here often. I've seen a few things amiss with this store but this is by far the worst. read more

Stater Bros. Markets - a variety of pastries - Grocery Near Me - Colton, California

Service is great, employees are very friendly. The only issue I've had is store not honoring their own digital coupons that they advertise in their store for members. Due to technical difficulties possibly? Even then, they should be able to check the price to manually input it. read more

Food is generally fine and priced average over all. I generally find a little better price at Walmart though. Service is good and I generally find no issues. Ambiance is generally fine. Four stars read more

Was just in there and found everything I was looking for to make a nice thanks giving dinner. I would like to show appreciation to a clerk there named Prey, I am a local to this store and everytime I come in she always shows top tier customer service and always has a smile on her face, if there is a way for the company to show her some love I'd appreciate it. read more

At age 63 employee attitude is secondary. Quality and flavor matters most. The last time I tasted unmodified California grapes was in 1968. Today these grapes at Stater Brothers Market brought childhood memories. read more

Stater Bros. Markets - Original Chilean grapes at Stater Bros - Grocery Near Me - Colton, California

Always a pleasant store to go. Always clean and organized. If I have it close by, I stop by.

Well, this is the closest grocery store I live near that is like Safeway. I'm from up north so I'm used to going to Safeway. You don't need a membership like at Safeway to get discounted items. This is a straight up grocery store and my experience with the employees has only been pleasant thus far. There was a random dude in the parking lot who told me that his daughter just died a few days ago and he was trying to open a car wash. I didn't have any money to give him. read more

I live close by so naturally I go shopping here. The employees are very rude. I hear them using curse words while working. But Gissell one of the checkers is the worst. She was rude to my disabled father and when I spoke up she gave me an attitude. Then the box boy started laughing. I called a manager and the main office about this. I have gone in a few times since and she is still rude. I have gone through her line since and she looks pissed off and just has an ugly attitude. I will do my business elsewhere from now on. read more

This is the closest Stater's to my home so it's convenient. However, I prefer to drive out to the Stater's in Loma Linda for seafood & meat because they seem to be of better quality. Their Deli counter is better stocked as well. I buy the general stuff (canned goods, Redbox rentals, produce, cereal, etc) at this Stater's. God, I should move to Redlands or Loma Linda. read more

My local stater bros was closed for money orders, so I drove to this location. I'm never one to leave reviews, but the guy who helped me out named Alejandro was extremely rude. I've never done a money order before, and he was not helpful or nice. Just because someone doesn't know how it works, doesn't mean you can give attitude and be rude. Your job is to help, terrible customer service . read more

If you have a disability you better come looking the part or else you will not be provided with accommodation or assistance if you ask a store associate. At least that was my experience when I visited this particular stater bros market. News flash, disability doesn't always have an apparent image or stereotypical appearance. I wish I would have not been refused assistance when I asked the young store associate for a basket, they literally told me to retrieve it myself and chuckled to one another at my request. As a customer who has visited staters other places before, this was the most embarrassing experiences and I am sure if I would have obviously looked to be suffering from a disability I would have been helped. But it is sad that that must be the case. I hope management will stress quality customer service and the fulfillment of simple customer requests to their future hires. read more

I just want to say I am so impressed with Stater Bros they were cleaning the windows or doors it looks do sparkling. Thank you for being there for me. I moved from Orange County to here you make proud to be a Saterstoydian. read more

Love this Stater Bros. This is the closest grocery store to my place and my son and I love goin there. The cashiers, baggers and other staff have always been nice to us and helpful too. My son loves one of the cashier ladies so much that he's been calling her his wife for the last couple yrs lol. It's adorable. Oh, and the orange chicken from the hot part of the deli is awesome, love it. read more

These one star reviews from people who start off with "I've been coming here for years, but today...." and then proceed to complain about some isolated incident. SMH. Give me a break, it's a grocery store, alot of employees are young and honestly give them a break! I like this location, and I've been coming here for years too and never had a single problem,. its clean, the employees are nice, and helpful, if needed and I've never had a problem if I need to bring something back (meat one time, and one time a fruit plate that was bad). read more

ilove stater bros the price is always right always clean no matter the area inland empire we love you staters bros if you shop at any other grocery store you prolly getting robbed ‍ the deli selection is always nice fresh wild caught fish my favorite market to shop at regardless of the weather follow @aredott read more

I live in the area and between this one and the store on Mountain View i prefer going to this one when it comes to getting my baked goods ! Jesseca in the bakery ALWAYS has a smile on her face and makes sure i get what i need! If there's something out of stock she's very apologetic and finds me an alternative . She is great ! read more