I came with my best friend for a tour & even though my best friend ended up buying a house i was…read morereally impressed with management & the property after reading the reviews prior to the tour. The manager Vanessa was a breath of fresh air compared to what we read about Ray. I would definitely recommend the complex to anyone looking to rent in the Walnut Creek area.

Had to move out after one lease. Lab dog was living above…read moreus so we heard stomping at 2am and it would pee off the porch and made our porch smell like pee. Dogs should stay on the first floor. Someone tried to break into my car the first month and left scratches around the windows where they tried to break through. Summer comes with bad ant problems. Not enough parking, would have to park down the street. Water would be turned off almost weekly. Dryer ruined my clothes. Outdated and price only keeps rising. But great location!

Arshak in the leasing office helped us with virtually viewing an apartment right away. This gave us…read morethe peace of mind we were moving into the right apartment for us. Thank yo

BEWARE! Just got notice of rent increase of almost $400 per month! The advertised rental prices…read moreare just to get you in ... then BAM! Theft / vandalism ... Our auto window was smashed in while parked in the underground garage (which has an electric gate). It also appears that another car had a window smashed a week ago in the same garage. When notified the management of what happened we were told parking is "at your own risk". OK - I get that. But when we asked if they would install security cameras in the parking garage - were told no. New security systems are very affordable - just look up prices at Costco, Fry's, etc. Don't understand why the owners do not want to make this investment as an added layer of security for their residen. Not feeling very safe.

My vehicle gets tires and paint damage in the parking lot here on a regular basis. The staff does…read morenot follow DRE regulations about documenting complaints, so every time is like the first time with the office. I have been making ongoing harassment complaints about Tony Morales, the porter onsite, since 2022, and none of these complaints have been documented anywhere outside my personal file. Tony approaches my car any time he thinks no one is looking, and my car gets more damage in this parking lot than when I lived in West Oakland, or Potrero Hill. Keep all your communication with Sequoia Equities in writing. Start organizing those emails with an Index and summaries, because you will want to be organized when you file complaints with BBB, FTC, and DRE. Residents are not this company's clients; investors are. Residents have no value to the staff of this company, and they will treat you that way. Their job is the real estate and investors. The residents might as well be fertilizer. $30,000 a year in rent is not worth following DRE rules to this organization. But sure, the real estate is in the best condition it's been in for years. Another thing: Renewing your lease. They have an automated system that asks you to renew your lease without viewing the new lease, by just clicking a button in your resident portal. In California they cannot force you to sign a new lease, but three people from this organization pressured me to sign a new lease that would not have been in my best interest. By the way, they sent me this "rent renewal" the day after I complained to their staff. Bypass the drama and go straight the regulatory agencies to avoid retaliation.

Do not move here if you value your sleep. Dog barking outside every night for a year and they do…read morenothing about it. Been hear 5 years and the place has gone completely down hill. Worst experience of my life. Only wish I moved out sooner

If I could give this place 0 stars I absolutely would. I was a tenant here with my toddler for a…read morelittle over 2 years. While I was pregnant and raising a toddler, the managers here repeatedly ignored my maintenance requests about BLACK MOLD growing continuously in our apartment. Every ticket I submitted was canceled -- putting my family at serious risk. When I first moved in I waited over a year just for a parking spot. I had to park across the street or in the movie theatre parking lot where my car was broken into about 3 times ( even tho I had nothing inside my car ) which resulted in me having to pay to get my window fixed. There's NEVER a manager in the office during office hours and if they are they basically just shrug you off. Their maintained workers seem like some kids that just graduated high school and don't know AT ALL what they were doing. let's not talk about the beetles and ROACHES continuously roaming through the halls all day long. My rent was 2195$ for a 1 bed 1 bathroom apartment. NOT including utilities that change monthly. So even tho they advertise your rent to be 1 price expect to pay at least another 100-200$ on top of that! Their washers and dryers are always broken and just to be able to pay your rent online you have to pay another 65$ fee. Then, when I moved out, they charged me over $1,000 for "cleaning and repairs" -- even though I spent an entire week deep cleaning, and nothing was damaged. This is not just unethical -- it's dangerous and exploitative. DO NOT LIVE HERE. This play is a sorry excuse for a business !

People smoke in their units and it comes up thru all of the vents. You will smell smoke constantly…read moreeven if you don't smoke. Office is unreachable cuz she's always "in a meeting", so don't expect anything from them. If they promise you something, expect a month+ delay (if it ever even happens at all)

The Rise Walnut Creek has new management. Esmeralda, the property manager and Brittany have changed…read morethings for the better. We just signed our new lease and will be starting our third year here. I must report that with this new dynamic duo in charges as things went very well with our transaction. Hosting parties for residence each month is a fun event and brings the community together. Today there is a wine and cheese get together in the lobby and everyone is having an enjoyable time.

I have never put in a "complaint" during my 3 months at The Rise, because the staff have always…read moreaddressed my concerns the very first time I bring them up. This place has it all, and whatever it doesn't have, Brittnay and her coworkers try to find it for you. I was hesitant to move here (as I'm not from Walnut Creek), but I'm glad I did so. I only intended on moving in for a year, but if I get tempted to extend my lease, Brittnay and her team definitely play a part in it.

I've lived here over two years. My first two years in a loft were great! Beautiful floorplan,…read moreconvenient location, and our maintenance guy Eddie is always kind, personable, and truly the face of the community. Unfortunately, my recent experience has been very discouraging. After transferring into a flat unit, I experienced issues almost immediately. I filed complaints and had to follow up multiple times before finally getting a response weeks later. Lease renewals have also been mishandled several times, creating unnecessary stress. Overall, communication is poor, issues go unresolved, and I've noticed a high turnover rate. Most reviews are from a while ago, so I want future renters to know what's happening now. Be cautious, especially if considering a flat unit. Ask very specific questions and tour that specific unit before signing.

This post is longer overdue. We've lived here for about a year now and the overall experience has…read morebeen good! First off, Eddie, the on-site maintenance guy, is FANTASTIC!! Probably underpaid, as he's the sole maintenance personnel on-site, but he keeps the place clean like it's his own. He's super responsive, always helpful, and considerate when he has to enter your space. He's honestly the ONLY reason we're considering staying at this apartment complex. Now, for the "bad." The reviews about the Leasing office/management are somewhat true. For instance, when we moved into the apartment, it wasn't move-in ready. That's on the Leasing office. I would think once they know the deal has gone through, it's THEIR responsibility/job to ensure the apartment is move-in ready. It wasn't. The original washing machine reeked of sulfur-- they eventually replaced it, but again, not move-in ready. Something the Leasing Agent should've noticed because the entire laundry room/closet smelt foul because of the sulfury washing machine. Overall, this is a good place to live. People are friendly enough, Eddie keeps it VERY tidy, and no one breaks into your cars. The kitchen cabinetry is straight out of the '70s, as is the bathroom, but it works. It's close enough to everything, and walkable to downtown Pleasant Hill.

Moving into this community has been such a positive experience, and I want to give a special…read morethank‑you to Kimberly and Natalie for making the entire process incredibly smooth. They were attentive, organized, and genuinely kind throughout every step of my move‑in. Their professionalism and welcoming attitude made settling in feel effortless. The complex itself is peaceful and beautifully maintained -- a quiet, relaxing environment that immediately feels like home. My unit is spacious, comfortable, and thoughtfully designed, with all the features I hoped for when choosing a new place. I'm truly grateful for the support from Kimberly and Natalie and excited to be part of such a calm, well‑run community.

Nice place to live. It is unique in that there is the man made lake, ducks, turtles and palm trees…read morein the interior. I appreciate the gated and covered assigned parking, elevators, and 8 on site laundry rooms! Such an upgrade from my last place. Additionally, the office and maintenance staff are awesome. They are quick to solve any issues, are professional and genuinely care about the residents while maintaining professionalism. Definitely recommended!

A true hidden gem. I've been here going on 7 months and absolutely love the area (walking distance…read moreto downtown and target) and wonderful service this complex offers. The hallways are always so clean and events are happening all the time which is nice if you like to meet your neighbors. I haven't got to use the gym yet but it looks very nice and clean. Highly recommend this place!

Recently moved into Vaya and it has been such a great experience thus far! Norla and Mary in the…read moreleasing office are very sweet and plan a lot of resident events. It's been nice getting to know my neighbors through these events. Proximity to BART, Freeway and downtown is just the cherry on top. Would recommend Vaya to everyone!