Disclaimer: I ordered through Uber Eats This spot doesn't deserve it's score on Yelp. The portion sizes may be slightly smaller than what you'd expect for the price, and the poutine in particular seems oddly overpriced for just fries and gravy, but the quality of the food is great and order notes were followed as expected. We ordered two steak and cheese sandwiches and one poutine. The steak is real thin-sliced steak, well seasoned and cooked. The sauce is good and the toppings are hot and fresh. I've only had better steak and cheese once, in the US. The poutine was good, but overpriced. I feel it should be much closer to $5 or $6 for the amount you get, but tasty it definitely was. All in all I would give this place 4/5, but I have to give it 5/5 to balance out all these unearned negative reviews. Would recommend. read more

There should be a law against using Steak & Cheese in your name, when the only thing that resembles a cheese steak is a sub roll. Mystery meat and so-called cheese factory is more like it. As my son said "It's the worst cheesesteak in his life". Does not taste like a cheese steak, period. what it did taste like?.. maybe meat loaf.... if being generous.. you have been warned! read more

I was very disappointed. There's such a small amount of meat that there were empty/bald spots on the bun. Also the bun to meat ratio was off. There was such a disappointingly tiny amount of meat for a 15$ sandwich. The taste was ok and the mayo was all in one spot rather than spread over the sandwich. read more

ZERO stars. Not only is the food NOTHING like the pictures, the staff is incompetent and the owner is RUDE and DISRESPECTFUL. My husband went here 2 weeks ago and bought a small poutine. It was not even half way full when he sat down to eat at work. Decided maybe the employee made a mistake and ordered a large poutine to bring home. And as you can see, THISSSS is what he paid FULL price for. It wasn't even HALF WAY filled up. I thought the 1 star reviews were exaggerated, so I called the restaurant to complain. I was told my call would be returned. Up until the next day, no phone call from management or owner. I was about to post my review when I just happen to find the owners number in one of his rambling replies to a customer and sent a txt with pictures. This man called me and I can not even explain how rude he was!!! Passive aggressive, disrespectful, YELLING AT ME and basically blamed me for not finding his PERSONAL number before. And that it wasn't his problem because he wasn't at the store when I called!! I mean.... are you kidding meeeee??? When I told him I will go ahead and post the review before hanging up, I got a text a min later admitting his behaviour and offered a free poutine. As if, after being INSULTED AND YELLED AT I'll walk back in!! Your business is made on the experience of your customers. Paying $7 for something is not even an issue. This owner is missing the principal of food quality, and business ethics. His excuse for the portion was that it is a measured quantity. Potatoes cost pennies!!! The least they can do is push the fries down and fill the box people PAY FULL PRICE for. Save your money because this place does not deserve anything but one star reviews! read more

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Couldn't decide where to go for lunch so I just started walking east on Gerrard. The menu for this place is posted on the side of the building and its what caught my eye in the first place. Walking in, its a fairly small place, with just some high bar tables and stools to sit at. I ordered a standard philly cheesesteak as combo with onion rings. The girl behind the counter was nice and friendly and the food took a few minutes to make, surprisingly long considering.... They put your cheesesteak into foil to keep it hot and then into a little sub sized box for you to take with you. The unfortunate part about this is that when you get back to eat it, you realize that the sandwich itself is significantly smaller than the box would have you believe. I was surprised at how small the sandwich was and how few toppings were on the sandwich, even though I'd said yes to everything she offered (mushrooms, cheese, peppers, onions, hot sauce, mayo and possibly something else). The cheesesteak itself was underwhelming. Not much steak (and poor quality steak at that), very few toppings and if she put mayo and hot sauce on as I asked, I certainly couldn't find it. The cheese is much like a nacho cheese and I didn't get much cheese until I was onto my second half of the sandwich. The bun wasn't very big, or fluffy and it looked at little sad when I unwrapped it. The rings were very good but you don't get many for your money. While the flavor was okay, it really didn't live up to my first and only other philly cheesesteak experience in Vegas. Not much going on here and really not worth the money. Overall, an okay place but I won't go out of my way to return. Nothing special about the sandwich, service was okay but not as fast as I would have liked, given I was the only customer, and the price was out of whack with what you end up with. There are better sandwich joints around than this one - I won't return! read more

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Avoid this place at all costs. The food is disappointing. Also, the owner (manager?) regularly blocks the bike lane in front of the shop to unload food items from his car. It's not only illegal, but dangerous to road users. Besides, the car looks very dirty on the inside. I wouldn't want to eat anything that has been transported in there. read more

Steak & Cheese Factory - The owner (manager?) regularly blocks the bike lane in front of the shop to unload food items from his car. - Cheesesteaks Near Me - Toronto, Ontario

This place would be if it wasn't so dam expensive. Had chicken and steak combo which came with a "large "size fries an a can drink for 21 bucks!!! Are you kidding me !! The sub it self was very good but the price kills it. Its a great place to go once and thats its . read more

Decided to eat here since I was working nearby at an event. I also had a $5 off coupon when I visited their stall at the CNE. The sandwich as the CNE was decent and quite big so I decided to give them another shot. Boy was it a mistake. I should have read the yelp reviews beforehand. I had to spend $10 to get $5 off. The large 8" sub with combo was $14 with tax. HOLY....that is expensive for fast food. I am so lucky I had that $5 off or I would be steaming! The sandwich was so so so SO SO SO tiny. It was a children menu size and I got the big 8"! I ate it in two bites. I wish I wasnt exaggerating. The sandwich was so pathetic it looked almost paper thin. There is no height to this thing. Toppings were all there but the thin bread made it look so disappointing. The fries were standard fare. The kind you can make at home. The only redeeming factor were the two nice students working there. I feel bad writing this as I am helping to get rid of their jobs. I hope this place closes down. It is suppose to service the Ryerson community and by its price point, its serving no one. 1 star for the two student staff. * read more

I think some of the reviewers are being too harsh here, but I kind of get it. When you think "steak and cheese", you think greasy goodness. This is quite the opposite. It's fresh beef, natural ingredients and not greasy at all. Personally, I really like that. I get sick after eating too much grease and this was the first time I had a steak and cheese without feeling bloated after. I found it quite tasty. The guy working the cash was very friendly too (who I think was the owner). My only qualm is that i found the fries a bit soggy and they could have been crispier. However, I told him that and he just said "thank you, next time tell us you want it crispy". So I really appreciate that. Verdict: Decent lunch spot. read more

Love Philly cheesesteak so thought I would give this place a try. While it wasn't terrible it was no a Philly Cheesesteak. Very little cheese or onions. No peppers. Light on the meat. Bun was very fresh and the food tasted ok. But maybe advertise as a grilled meat sandwich. I won't go back. read more

Steak & Cheese Factory - Cheesesteaks Near Me - Toronto, Ontario

Bad y'all. I ordered a 6" philly cheese steak and fries. I was charged $10.68 or something like that. The lady made a face when I said I was ordering to go since I was still in lecture. She seemed like she was barely keeping it together. The fries taste like freezer-burnt McCains. The philly was just bread with packaged gravy with a whisper of real food. I'm not kidding. For a place so close to Banh Mi Boys, I can see why it was a ghost town on a Friday afternoon. It feels like I lined up for bread during the Great Depression. I wanted to support a place a little more local than Starbucks, but honestly my stomach is turning from the lack of quality, and I'm probably going to hurl after this. This is my first one star review in the history of my life. I'm telling everyone I meet not to come here. read more

I ordered the steak sandwich combo. With student discount, it came out close to $12 with tax. The sandwich tasted okay but it was not worth the price. Probably the worst tasting fries I've had in years. The fries tastes equivalent to crappy frozen fries. The service was quite slow as well. It took about 10 minutes to receive my order. The worker was very friendly though. Overall I give it a 2/5 since the sandwich tasted okay. read more

I got this time chicken and cheese 8" sub only and this update about it. Service: 5/5 (friendly staff and fast service) Clean: 5/5 (dining and kitchen area looks clean) Price: 3/5 ( over $9 for a sandwich only is pricey) Promotion is available so that a good step. Amount: 2/5 (8" not that fully loaded, most of it a bun) Taste: 1/5 (Taste confused between bad and worst. Not like the steak and cheese sandwich this one was not good over all. Overall: 3.2 /5 (I have to try back the steak and cheese again. I don't recommend to try that much for me I will give it a last chance. This time, I did not enjoy it at all. My next update it could be the final decision on this place. Based on the 2 visits it is 3.5 so far. read more

Bought the cheese burger combo for $7. The tiny portion of fries came frozen from a bag. No hand cut in this place. Burger was a disgusting mess. Sauce everywhere, bun was flat as a pancake and the burger had to of been a 4oz patty, like wtf ? Service felt like a typical fast food joint with a hint of SLOW. Gluten free bun option costs $2.50 more... For a bun ? yeeeezuzzzzzzzzzzzz. Have some integrity as because you are a company on Ryerson Campus and you're generally feeding students that work hard for their money. I won't ever be going here again. read more

The first review I ever gave to this restaurant was not a very good one. My mistake- considering I judged a great business off of one experience. The owner personally called me today to apologize for my experience and offer to give me a complimentary meal, which his daughter delivered herself. The chicken philly sandwich was warm, flavourful and on soft and delicious bread. The salad was packed full of vegetables and feta. Overall, amazing customer service put on by this business. I have never experienced such hospitality by such loving, warm and caring people who are passionate about what they do. Highly recommended for a great meal :) read more

Very disappointed, ordered shawarma plater, which was worst one , with near to frozen hummus and served with white rice, and few chicken pieces , which were not like chicken at all...waste of money.... read more

Just paid almost $10 for a sandwich with hardly any meat or cheese. Waste of money...wasn't filling at all!

Do Not Eat Here: I eat anything, but this?!?! Paid $19 for a can of Coke - 1 small fries - And a "Philly Cheese Steak". I waited 20 minutes, and then got this: 1 great tasting coke. 1 small haft froze box of McCain-ish type Fries. Dry yet soggy. Had a freezer burned taste to them. The sandwich: Where do I start? The meat? Dry, old overcooked, then reheated in microwave. The meat had a gray like appearance. They put some odd raunchy tasting sauce on it. Guessing to hide the dryness. The cheese tasted like nothing. I looked to see if it was there. It was, in colour only. They put mushrooms on it. The mushrooms where gummie-bearie. I thought it was a pencil eraser, same kind of taste and texture. They also but some hot sauce on it. Maybe Sriracha Hot Chili, which I like but not on this. I eat out A LOT, I've had many Philly Cheese Steaks. Here in Toronto (home) and in the USP. I've never written a negative review, I've had many bad meals. This wasn't just prepared and cooked badly, it would taste horrible even if it was prepared and cooked correctly. I would go to "I went to Philly" on Yonge street just around the corner, its good. And in Philly "Pat's" or "Geno's". Did I mention it was dirty and smelt bad? Would never eat there again! read more

The food was absolutely incredible. So delicious and juicy. I tried it at the CNE and need to go find the actual store to eat there again. It was SO good. read more

Steak & Cheese Factory - The Philly Chicken and Cheese and the Steak Poutine - Cheesesteaks Near Me - Toronto, Ontario

Order through doordash. Great tasting food. The Sides Dishes are highly OverPriced for what you get!! I ordered wedges and onion rings, you get about 1/2 the size of what other restaurants of this type give you for a slightly lower price! read more

Not only is the food not good, the portions are small. But, the worst thing of all is the owner! He is a scam artist! He doesn't pay his trades, his bills or his employees! There is no shortage of good places to eat with honest and hard working people running their business. read more

Really tiny portions, overpriced and mediocre tasting. I got the grilled chicken sandwich and took over 10 minutes to make while being the only customer there. Paid over $10 for a burger and drink (not even fries!) and was not even close to full. The whole burger was maybe an inch thick from bun to bun. read more

Was very excited with this opening but what a disappointment. All I can say is "where's the beef". Fries were from frozen! Expensive too!

Tender steak slices + oooey-goooey cheese + toasted chewy bread = yum! yum! yum! HOT tasty tender steak cheeeeeeeeeez toppings . . . green peppers, onions, mushrooms sauces . . . bbq + hot bread . . . chewy NOT size . . . 8" looked more like 6" price . . . not enough bang (meat) for the buck ($$$) OVERALL . . . if the sangies were bigger and/or packed with more meat, I'd be a huge fan!!! read more

Stumbled into this place while looking for my car and was pleasantly surprised with the polite service. The sandwiches were awesome and my kids loved the poutine. I will make it a point to return. read more

Philly steak and cheese sandwich was quite delicious and delivery was fast. The onion rings are quite overpriced. Otherwise great steak and cheese sandwich. read more

I got the steak and cheese sandwich combo that included small fries and can of pop for $12 that was with a student discount so it's pretty pricy. The staff was very friendly but I found it a little silly when the cashier gestured toward the fridge and asked what kind of pop I wanted and all they had was coke. Some people don't like coke they should get more options. Though the sandwich tasted good it was about 95% bun. The fries are crap frozen fries they toss on the grill top. They had a weird aftertaste like they had been sitting in a fridge for a while. It's too bad they didn't invest in a frier and serve fresh cut fries. All in all it was okay but I would save your money and go somewhere that serves proper sandwiches and fries for that kind of money. Walk down the street to Lou Dawg's. read more

Undersized, mediocre & $9 for an 8" sub. I'll go up another 1/2 block and get a much better product at Subway. Although it wasn't too greasy, there are so few toppings on it if wasn't worth the price. read more

I ordered ahead, and my meal was 7 minutes late even though I was the only person there and one employee was on his phone when I arrived. He then picked up my "brownie" (which is any 2-bite brownie you would buy from a grocery store) and tossed it in the microwave for 20 seconds before handing it over in its own bag like it was genuinely its own menu item. The standard cheesesteak sandwich was poor. Meat was stringy, tough, and tasteless, and all of it seemed like the most cooking it had received was being pulled from the back of the fridge and thrown in the microwave. I am generally not inclined to leave reviews (especially negative ones), but this simple experience was so thoroughly disappointing that I feel the need to echo the concerns of other reviewers and advise any people considering going to the Steak & Cheese Factory consider eating elsewhere. This is the kind of restaurant you would imagine seeing on Kitchen Nightmares based on all of the reviews - poor food, poor service, management in complete denial. It's too bad, and I hope that they take the feedback to heart and turn the business around by making sure that everyone is honest about the work they do and the service that they provide, regardless of their level in the company. read more

I visited here and got the cheese and steak roll. It wasn't the most amazing thing but it wasn't the worst, flavours were there but it was very sloppy. The pictures of the food is misleading. Only met with one staff member he was nice enough. To be honest it's a place you should go at 2am while staggering home from the bar. Would I go again while sober, no. After a few shots, probably. read more

Ordered takeout from this restaurant while staying at a nearby hotel. Ordered the steak & cheese sandwich, Apple pie & a drink. WITH tax & delivery, it was still under $20. Great deal, imho. Not sure if the other reviewers are all broke students, but I found this shop to be great value for the money. My sandwich was large, fresh, tasty & had plenty of meat on it. It was real shaved beef too, not deli loaf. The apple pie was humongous & fed 2 of us. But best part was the customer service. My sandwich arrived with some green peppers in it, despite having specifically ordered it without. The store manager not only apologized (without any arguments), but personally made me a new sandwich & hand-delivered it to my hotel room in under 15 minutes. Considering the fact that you easily pay $10+ for a large McDonald's combo these days, I think the prices here were fantastic for the quality & quantity of food you get read more

The service is very friendly, clean restaurant. I've only gone in the evening and it is not normal very busy. A bit of the expensive side but is better than subway or Quiznos. I've tried a few of the sandwiches chicken and philly steak. Would like to see a little more meat for the price. Packaging is nice foil for the sandwich and then in a box. read more

I have only been to this establishment once. I went there about a month ago (December 17th) right after my exams for lunch and I was REALLY hungry. -I got the spicy chicken burger, which I thought was $6.25 but I combod it up and it came to roughly $12! Normally I don't give two sh*ts about the price of my food but false advertising is a big no-no to me. But as mentioned earlier, I was really hungry so I went for it. -Not certain about this but when the employee took the chicken patty out of the freezer, I noticed it looked store bought to me. Probably Costco. But definitely not gourmet (another reason why the prices are absurd). -There was only one person working at the time. Granted she was working very hard and this is in no way her fault but the wait time (one customer in front of me) was roughly roughly 20 minutes. Which is definitely not okay for a fast food place. -Customers aren't given an option what to put on their burgers. Spinach, onion, ketchup, and mustard comes default. When I asked the girl to remove the mustard, she gave me a very dirty look. -The fries were trash and the burger was probably 4 total bites (though the taste of the burger was acceptable!) This is the second time I've ever written a negative review about any restaurant in Toronto. Very disappointed and regret my decision to go there. Banh Mi boys or the Big Slice is 100 folds better. read more

One of the dirtiest places you can ever see they never wash the vegetable, cut and serve. If their washrooms don't have soap how do they wash their hands after using it?? Try and ask for extra tomatoes or something else and see the faces they make it's like you're asking for a million dollars. Will never go back ever again. read more

I went last night and I can truely say it's one of the best Philly Cheesesteak sandwiches I've ever had. Very proper.

The neighbourhood anxiously awaited this new spot to open, after " I Went To Philly" at Yonge and College had to move north due to a condo development. Although the meat and sauce was quite tasty, for what you pay, there was only half of the amount on the bun that the other spot used to serve. So we had mostly bread for our meal. The fries were completely under cooked and raw, were still potato white. The cook really should have seen they weren't ready. Least we tried the place! read more