I don't know, the bacon on the burger was a little under cooked, also i asked for a large shake and gave me regular... read more

Steak ’n Shake - Burgers Near Me - Ormond Beach, Florida

Ate here twice this week!! Clean, friendly, quick service. Food and milkshakes are soooo good! Clean bathrooms. Great experience both times!!! read more

Literally showed up at 10:59, they're supposed to close at MIDNIGHT yet they were already closed. Steak N Shake is supposed to be one of those places you can rely on for a late night snack... Well, not anymore. Don't waste your time. read more

To start off, any time we come in here and Erica is our server, the experience is amazing. She's our favorite waitress and is always very fast and keeps checking up on us. Anytime we come in here and she's not here, it's awful. The restaurant is very understaffed, especially on a Friday night. It's not the waiter's fault, but the service is always insanely slow. We waited close to an hour tonight to get two burgers and fries. That's pretty ridiculous. They definitely need to staff their restaurant better. Update: Couldn't get seated because they didn't have a server, so we got turned away read more

Very disappointed after not being able to visit inside eating here ( due to COVID ) and getting great service for the previous 2 years or so , then find a machine requesting me to put in my order! As well as price increase no longer a pleasant comfortable place to visit . The floor under self service soda machine was all sticky from spills ! Wall in front of machine was heavy stained ! Dirty No one around to report it too . Then a well dress looked like manger came out walked passed it to go outside . Came back and looked directly at it shook his head . Went into kitchen grab a mop walked into back . We were there for about another10 min or so no one came out ! Very unpleasant to see service being neglected, and presented a additional reason not to return . This was alway a pleasant clean upbeat place to have enjoyable atmosphere as well . Sad to see the smile on the face of pictures on wall which made these place famous . And gave many kids a opportunity to work and grow up . Looks like Steak and Shakes will just become a business. Of the pass read more

I use the drive thru here often and everything has always been great in the past. Today I decided to dine inside and everything was mostly good. Me and my daughter ate here and we both ordered shakes. I ordered the salted caramel pretzel and her the white chocolate, both were very good. I will never understand why Steak N Shake does not offer stronger straws for milkshakes. I ordered a Frisco melt with a side of chili and my daughter a cheeseburger single with french fries. Highlights: Shakes were very good. However I wish I woulda went with my favorite which is the sugar cookie one that is seasonal. The waitress was very nice she stayed on top of our drinks refills, we were also drinking water. She also came back often to see if we needed anything. All the food tasted good. Lowlights: Only thing I would consider lowlights with the food was the size of my buger meat. I left about 40% of my bread on my plate because I did not have a burger to eat with it. The other low light I have is the cleanliness of the restaurant floor and bathroom. I will say the rest of the restaurant seem to be clean as far as where they prep the food and serve the drinks however the floor was visibly dirty and the same goes for the entire bathroom. Overall: I will eat at the Steak N Shake again however I will stick to the drive thru. read more

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Came in and sat at the counter for 20 minutes and no one helped me. I finally said something to the manager and he handed me a menu and no one took my order. Will never eat here. Horrible service. read more

Ok, let's face it, it's not 5 star food in the traditional sense. However, it is really good for fast food! The best part for me, is that the kids LOVE it, and I like it. Service has always been great. This last time was no exception. Crystal was great. Another big plus for the kids, they love the paper hats, cars and stickers in addition to the usual crayons. This keeps the kids entertained so i can actually eat a meal in peace:) On weekends a kids eat free with an $8 purchase. (each). They also have 'happy hour' from 2-4 (am and pm) where milkshakes are half price. All in all a great little family outing. read more

Steak ’n Shake - Burgers Near Me - Ormond Beach, Florida

I don't have high hopes when I visit a Steak 'n Shake, and this one is one of those why I don't. There isn't anything remarkable about this location. It's not the worst, but it's not the best. I'm writing this review after my second visit here - our first visit was better, which is why we returned. Our party of four arrived right before the lunch rush, but there was nothing fast about lunch. Our service was slow - the server was friendly when we saw her. Two of us ordered Frisco melts, and there was more bread than anything. The bathrooms were gross, which really should have been my indicator to leave. Stop if you have a craving, but you're better off checking out another restaurant. read more

Went thru the drive thru. Ordered my food. Asked for 2 chocolate chip cookies & she said they had none. They then got my order wrong so I went inside to get it fixed and saw the cookies sitting up front! So basically she was to lazy to check for cookies and the order was wrong. read more

Steak ’n Shake - Burgers Near Me - Ormond Beach, Florida

I have eaten at this Steak n Shake several times. Never had a bad meal (I always get the double burger, fries, and a drink). Service has always been excellent and fast. The only reason I can't give 5 stars is the fries. Wish they offered the BIG FAT FANCY fries. However, nice place to eat and tip for under 10 bucks. read more

Went to go in 2 other Steak and Shakes and so far.. They seen out of control, vacant tables not cleaned up... Place like Chucky Cheese for adults, I will go else where... ! read more

We've been in the drive thru line for 15 minutes and still waiting on chicken tenders. The simple order that the girl REPEATED BACK TO ME was wrong. Won't be back. Poorly managed "restaurant". read more

This is the second experience of miserable food timing. The first incident was about a month ago where I ordered a shake with our meals. It took so damn long that we were finished eating and I had them take it off the bill. Today, my boyfriends food was served first and I was left waiting a very long time for my burger. He was finished and my food still had not arrived so I told the server to package it to go. I wanted to eat a meal WITH my significant other! Then I get home to find that we did not get the large order of fries and there was no bacon on my double bacon cheese burger. This location (Ormond Beach, FL) has gone downhill fast and we will never eat there again. Food sucks, timing sucks, service is barely acceptable. HORRIBLE EXPERIENCE! read more

Cheap food, friendly staff, and a great atmosphere. The food quality is fantastic. Definitely a good experience anytime I go.

We stop here every annual family trip down this way. Very good meal for a very low price. Great shakes. This year I had Black Raspberry...Yummy! read more

I ordered a large cheese fry and my husband ordered a peanut butter Reese's cup milkshake. Fries tasted very old and stale as if the oil needed to be changed. It left a bad aftertaste in my mouth. Hubby loved the milkshake. read more

Great food, wonderful service, outrageously cheep prices and super fast service. Had our order in less than 5 minutes. A fantastic experience. Will definitely be back. Thank you. read more

Steak ’n Shake - Burgers Near Me - Ormond Beach, Florida

This place is a joke. 6 waitresses working and serving maybe 9 tables total. I sat at my table for 15 minutes before a drink order was taken. It's been 15 additional minutes and I'm still waiting for my drink. Food came out, but order was wrong and still no drink. I could almost understand if this was busy, but you barely have 2 tables per waitress. The entire experience thus far has been appalling. It's a shame that there isn't a zero star option. Words of advice to the owner/operator: pick a new career because clearly running a restaurant is not the one for you. read more

11/23/18 @ 10:20 My wife and I tried to eat in the dining room. We quickly placed our orders and then sat and waited nearly an hour for burgers. After I saw the guy at the grill WALK AWAY with NOTHING COOKING ON IT I gave up. Apparently, he'd made himself a burger and decided it was time to go eat. At least six families were still waiting for their food in the dining room and cars were lined up and waiting at the drive through. A lady at the counter said she'd been waiting for an hour and a half and was trying to find out when (if ever) they were going to get served. Denny's is next door, we walked out and went there instead. The waitress at Denny's told us customers had been coming in and telling her similar stories about this SNS the last two nights. This Steak N Shake location sucks. Go somewhere (anywhere) else. read more

My Mom, my cousin Bunny, and myself were there back in October.. and Justin was our server..! He was the BEST SERVER I have ever had at any of your restaurants. the restaurant was full and he was waiting on most of the tables and SMiLED thee entire time that we were there.!! LOVE to see servers that are always happy..! they are hard to find these days thank you so much Justin... for waiting on our table..!!! Jennifer (Ohio) read more

I travel from Tampa to Daytona on business very late at night about once a week. I was pressed for a place to eat and stopped at the S&S on Williamson. Your server, Michelle, was friendly, helpful and courteous despite being busy with many customers and the late hour (about 1am). She made everyone there feel like they were getting her full attention and I overheard several other customers making similar comments. If you had more like Michelle your restaurants would get far less negative comments about service. I will stop there whenever my business takes me back to Daytona and Michelle is the reason. It is worth going a bit out of my way for her cheerful smile and pleasant demeanor (in spite of the fact that I can get a discount right next door at Denny's). Thank you for your attention. read more

Always Great Service and Yummy Milk Shakes. Plus ... Open 24 hours. Buy one get one shakes between 2 & 5 am & pm (twice daily) read more

I have given this place 3 chances, the ceiling leaks by the ac vent and on your table!! Every time we go we have to sit for 20-30 minutes before we even get acknowledged by a server!! Then the food finally comes and it's not what you order or cold, just avoid in general!! read more

Great deals after 2pm everyday! I love this place but they need to pay more attention to keeping the floors clean.

Craving a milkshake really wanted a burger at my local 24/7 restaurant but but no one was there. There were 4 cars waiting in the drive thru doors were locked no note on the door. Terrible read more

Trash service, don't bother going past 9:30 pm I couldn't even get my order taken on a Monday night, sat at the speaker for 10 minutes.. I feel stupid even waiting that long but I like the milkshakes.. read more

The staff here are right on point and very friendly. She even offered to go cups without us saying anything. Which In my opinion is thoughtful. The food was also on point. My husband, mother in law and I all had nothing to complain about as far as those things. I took off a star because they would benefit from taking an hour to have the staff do a good cleaning and dusting of the place. It's a bit dirty. read more

We were seated very quickly. The server was attentive and friendly. I think between being seated and paying for our food, it may have been 30 min - and that was with a lunch crowd. Food was good, same as most Steak & Shakes. Good though. read more

Late night grease and cheese well at least it's cheap! If your looking for a stomach ache to go along with your hangover this is the place.

I sat down with some friends and unfortunately a cockroach joined us. So we left. I'm not accustomed to having those kinds of guests at our table. Won't be coming back. read more

I love Steak N Shake. I don't love hospital stays. I came here almost every single morning during a weeklong visit to Florida Hospital. Had breakfast here almost everyday. The drive-through staff was super friendly, fast, and efficient. No problems at all. read more

I've always liked Steak n Shake as a kid but they all stut down in my area so I hadn't had it in years. I ordered the Original Single and my burger patty was sad and torn apart. Looked like a swiss cheese version of a burger patty. My shake was near a liquid state and not thick like a proper shake should be. Pretty disappointed with this Steak n Shake. Hopefully the next one I go to had their stuff together!!! read more

I have developed an allergy to gluten. I get terribly sick if I have it. That said..After looking this place up online, they claimed to have gluten free choices so I make the drive there. Went through the drive through and just to be sure, I asked if their milkshakes were for sure gluten free. The girl said she did not know, didn't think so, and offered no other assistance! I ordered my boyfriend a peanut butter shake and I did without for fear of getting sick. She hands me his shake, still not apologizing or offering me anything and doesn't give us a receipt. After we drive off, my boyfriend realizes they gave him the wrong shake. It had bits of what we think were candy. Disgusting! I was so furious I decided to call it a night and just go home. What a waste. Terrible customer service skills! Terrible product! We will not be going back there again! read more

Slowest drive thru ever, its terrible. I often wait over 15 mins to just place my order. They are so slow with orders its terrible. Food isn't good either. For the wait, you mine as well go to a restaurant and sit down, it would be quicker. read more

This location offers great fast food if you are dining in the restaurant or if you are getting take out but don't live too far away. The customer service that is offered at this location is great (much better then the SnS on ISB). My most recent order arrived spot on (down to each detail). I appreciate that the food is cooked to order at Steak and Shake (unlike with other burger joints). The milk-shakes are delish and I like the fact that they have different flavors now, not just the traditional options. read more

While the cheap prices really can't be beat, their drive-thru service is AWFUL. It's not uncommon to wait for 10-15 minutes with one or zero cars in front of you. They screw up orders and don't answer their phone. I don't know what their problem is, but they really don't seem to care about it. read more

This place is trash city.. I stayed in hotel next to it and wanted quick bite...even for 4$ this place is gross. My burgers come messy to much mayo and put together like it's going into trash so they dont care.. the buns come soggy from the grease ..the manager .. had us waiting for 15min before we even got to give drink orders.. and family's after us got there orders taken.. how does that make sense.(we were only black and Latin people in restaurant) .and after coming to us late she began to give excuse on how a server called out and she had to clean up mess and how her 4yr kept her up all night and shes been working 10days straight..Bitch I dont care .. that's not on me and that's not helping your tip..I know this ain't a 5star restuarant but common courtesy to say "hey guys I'll be with you in a sec feel free to look at our shakes to go with your meal.." I wouldnt eat here even after late night drinking and walking distance..so gross.... read more

Best late night food in Ormond! Feels like a cheaper Johnny Rockets but not worse in quality

The star goes out to the server, she was very friendly, however the food and the overall store was disgusting. The hot dog had a weird texture, the hamburger wasn't good at all. The tables were extremely dirty, had to store them off again myself. The restroom... Well, there are no words to describe that. You'd be better off in the bushes outside. I've stopped here before while traveling, it's always dirty, this time was exceptionally bad. Not to mention that both me and my son stayed feeling bad admit 30 mins after we left. I will not make the mistake again off stopping here. read more