Copied from my Google Review:…read more Fantastic business. Called them about an inspection for my car. Gentleman asked me to come to their business. Showed up. Gentleman asked to see my INS Card. Showed him the app that had my policy. He was kind enough to escort me to their waiting area. Another gentleman came in to collect my contact information and discuss different aspects of my car due to its age/mileage. Great and comfortable conversation. A 3rd gentleman came in the office to let me know my car was completed and collected payment. Was in and out in less than 10 minutes. Talk about service! Very policy folks that work there and quick about their service. I will be back to visit them in the future.

I brought my GMC Acadia in for a state inspection. The whole time the technician was checking the…read morecar, he was friendly, smiling, and made it seem like everything was going smoothly, he even told me I was "ready to go." Based on that, I assumed it had passed. It wasn't until I went inside to pay that I was told the vehicle had actually failed. If that was the outcome, I would have expected the technician to just tell me directly instead of acting like everything was fine the entire time. Being smiled at and reassured out on the floor, then getting different news at the register, felt misleading. I still had to pay for the inspection despite the disconnect between how I was treated and what I was actually told. I'd rather have straightforward communication from the start than a good mood that doesn't match the outcome.

I was driving by and needed an inspection so I saw this place. coming from California and need a…read moreTexas inspection. This place was nice and quick and friendly. I simply pulled up to the back behind another vehicle and waited seven minutes. Great service

I go out of my way to the other side of town to get my oil changed here. The workers are always…read morevery professional and friendly and work quickly. This has been consistent for the past 12 year (so rare for a business in a growing city like Austin).

this place have always done my oil change they do an amazing job and they do the job very quickly…read moreThank you guys

Honest, reliable, reasonably priced, trustworthy and friendly. They have worked on our domestic and…read moreeuro cars. A quick oil change, turned into a longtime customer. I wouldn't trust my car to anyone else!

Checking in the Truck was great service. The owner came out to the truck to speak with me since I…read morerecently had an ankle surgery. Final pictures to come when we pick it up.

DO NOT GO HERE, CUSTOMER BEWARE…read more I recently paid $140 to have tires installed on my truck. After 2 days of driving, only 11 of the 32 lugnuts on my truck were tight. I nearly had a wheel fall off my truck which could've killed me and whoever I was near on the highway. I called the shop to inform them and I was told flat out that the mechanic did not use a torque wrench to tighten the nuts, just an impact gun. The service advisor then told me that apparently this is not their fault because "I was not paying to have tires bolted onto my truck"... tell me how a MOUNT AND BALANCE doesnt include having your wheels being bolted back onto your vehicle. I wouldn't trust A&B to tell me the time of day, let alone touch my car. Edit: I have a 5 minute audio recording of a conversation with this shop - in which they dodge my question about using a torque wrench, restate they "aren't scared if I try to sue", and immediately hang up after they heard the automated "this call is no longer being recorded"

Came in for an #alignment, but was told it wasn't necessary, so #MainLane didn't charge me the…read more$66.26 discounted rate w/referral from #DiscountTire, where I bought 4 tires at a great price point. It would have been $86.26. Super nice #Team: Cameron/service advisor, Jennifer/mgr, & great techs in the shop, Lance & Josh. So #stoked! Who doesn't #love #honest #business #owners?! Def HIGHLY RECOMMEND this shop! They do Oil Changes w/Synthetic for $65.79 (5 qts & filter) & do a 99 Point Inspection free, along w/the oil change, so you know how your car is operating. Plus... 5th #OilChange is gratis!!! #free

A long overdue review for a honest and dependable auto maintenance and repair shop I've been a…read morecustomer since they've opened up the doors and have never been disappointed! THANK YOU to the entire staff for consistent quality service Gary

Great spot for a quick oil change!…read more Definitely schedule your appointments that way you're not waiting around. They did forget my $10 off coupon, but to make up for it they gave me half off for my next oil change. Very generous!

Needed an inspection and they handled promptly within estimated time. The waiting area is very…read moreclean and comfortable. Parking is easy.

If you value your time, money, or sanity -- stay far, far away from Central Texas Auto Care!…read more I was a loyal customer of CTAC for more than a decade. I trusted this shop and even left them a 5-star Yelp review back in 2018. But after spending over $2,300, CTAC never managed to resolve the simple problem of getting a "check engine" light to stay off, but instead installed a defective catalytic converter, charged me for additional parts and labor (which likely wasn't necessary, in hindsight), misled me for weeks, treated me terribly, and ultimately walked away from honoring their own warranty. When I first brought my Jeep to CTAC in April, I simply asked for a diagnostic and an emissions waiver. Instead, Dannie convinced me they could fully fix the issue for about $1,300 -- which quickly escalated in price. After the first repair, the check engine light came back on within hours. I was then charged for two more rounds of repairs ($147.84 and $424.01), each time with the promise that this would finally fix the problem. It didn't -- after the third repair, the light came back on before I even got home. I immediately had the Jeep independently diagnosed by a different mechanic and to my surprise it was confirmed that the real problem was a faulty catalytic converter, installed as new by CTAC! I gave CTAC every opportunity to correct this, and over the following month, I dropped my Jeep off several times -- only to pick it back up a day or two later with nothing done. I was given contradictory excuses -- first it was "shipping delays," then "the tariff situation" (I was told to "Google it"), and later, vague claims of "manufacturer and supplier issues." Once I popped in to ask for an update, Tiffany looked surprised and said: "Oh, you still want to have that fixed?" -- I doubt she meant to actually verbalize that statement, but it made it evident that they were hoping to stall me out until I gave up. Finally, Tiffany called to inform me that the replacement converter had shipped and would arrive by Friday, June 13th. I dropped the Jeep off again the following Monday -- only to get a call Tuesday afternoon saying it wasn't there or being shipped after all, that in fact, it may never arrive, and that CTAC would only be willing refund the cost of the part -- refusing to cover the labor I'd have to pay another shop, and voiding their own 36-month/36,000-mile warranty on all the work they had done. When I refused, explaining that I had already spoken to several other shops (none of whom had any trouble sourcing a cat converter ), and in addition, they all agreed I was being fed bullshit from CTAC concerning obtaining a replacement for the bad one they installed. Well, upon hearing the word "bullshit", Tiffany became outlandishly enraged, screaming incoherently into the phone before hanging up. When I came in person later that day, Dannie comes out and rudely threw my keys on the counter and stated that CTAC was no longer willing to work on my Jeep. When I attempted to inquire as to why they were refusing to honor their warranty, Dannie orders me to leave before he disappeared into the back office. All of this because I said "bullshit", really? No, of course not. Dannie and Tiffany were just looking for any excuse they could grab to be done with me. After all, I don't believe they ever truly intended to replace that rotten catalytic converter. But whatever the case, that was it. After paying $2,324.57 for so-called "repairs" (including installation of a defective part), and weeks of lies and excuses, CTAC ultimately refused to honor their warranty and told me to take my Jeep elsewhere. 6/25 - Reply to Owner's Response: CTAC refunded $820.55 (parts and labor for the cat) only after I demanded it and threatened legal action. This was not a voluntary offer -- it was the bare minimum owed to me after paying $2,324.57 for work that never fixed the original problem. The defective catalytic converter is still installed in my Jeep -- so to say I "retained the part" is misleading. I didn't keep a part in a box -- it's still on the vehicle, still failing inspection, and still needs to be replaced at my own expense. Moreover, I was extremely patient and professional throughout this process -- until CTAC strung me along with a variety of contradictory excuses for over a month, then lied by telling me the part had shipped and would arrive on a certain date (which it didn't). At that point -- as I said in my review above -- I used the word "bullshit" to describe what other mechanics told me concerning this entire situation. Hardly abusive behavior, given the circumstances, but it was the catalyst Tiffany and Dannie chose to justify severing any further business with me, who up until now had been a very happy, long-time, loyal customer. The facts are simple: After spending over $2,300, CTAC left me with a Jeep that still fails inspection, and refused to honor their own warranty until I forced the issue.

(I was told by the giant dude that works there "that I have to have insurance in my cargo trailer…read morein order to pass a state inspection" which is false. I never had any intentions of writing a review, I moved in and went to a shop down the street. However these people won't stop spamming my cell phone.

I've been here about 3-4 times and they're just so nice and super helpful! I come here for oil…read morechanges and it never takes more than 30 minutes! My car has had a few problems and they are always there to fix it. My car broke down with the same problem once and they covered it, truly amazing service!

Always fast and efficient--I'm in and out for an oil change in less than 30 minutes! Special thanks…read moreto Paul for always being honest and giving me great advice about what my car really needs, what can wait, and what can't. I trust his recommendations and never feel pressured. Highly recommend!

Good service even though Larry, the previous owner was gone. Did a great job. Just got an emission…read morecheck but very fast and efficient.

We have been customers here for a very long time. Couldn't be happier with our experience once…read moreagain! Professional, courteous, friendly and when I left my yeti and went back they brought it out to me. Will continue to be our go to.

I had a really positive experience at this Jiffy Lube location. The staff was professional, kind,…read morerespectful, and--most importantly--honest. They took the time to check my car and, instead of trying to upsell me or charge me for something unnecessary, they were transparent about their limitations and didn't push any services I didn't need. That kind of honesty is rare and really appreciated. Even though they couldn't complete the service due to my BMW being more complex, they still made an effort to help. I left feeling confident in their integrity and would definitely recommend them based on their customer service alone.

UPDATING REVIEW FOR NEW MANAGEMENT:…read more New management no longer sells conventional oil at this location. DUMB DUMB DUMB!!! My family and I have been loyal Jiffy Lube customers and this location seems to be the only one that I ever have issues at. The oil change prices are always high and then new management is forcing customers to have no option but to pay for higher priced oil or have to drive to another location. I only accepted this today as I'm pressed for time but I will not be coming back here until new management wants to put their customers' first instead of their own profits . The staff was phenomenal and helpful...nothing negative to say against them... ONLY management.