Patronizing the establishment for 5 years. I'm happy with the service and quality of care.read more

No one loves going to the dentist - for a variety of reasons. However if you have to go I strongly…read morerecommend Quinlan Park Dental. I've been a patient for over 10 years and in that time, they have never failed to exceed my expectations. I've mainly gone for yearly cleanings and Candy and the other hygienists genuinely make you feel relaxed and do an amazing job of cleaning. Today I had a crown replaced and Dr Sampet was superb. Painless shot, painless procedure. His assistant, Aleine, was equally great, very gentle and I like that they tell you what they are going to do next, so no surprises. They are quick wo hurting and communication with the front desk and billing was ongoing and seamless. Dr Sampet is equipped to do it all from crowns to invisilign etc. excellent practice.

10/10 would recommend. Extremely clean and modern…read more Very kind staff. Linny was extremely thorough, gentle, and informative. I'm typically not a fan of the dentist BUT they've figured out how to keep you relaxed, engaged, and informed.

Recently moved to the area and we're looking for a new dentist. Couldn't have been happier with the…read moreexperience. Professional, nice, and fast. Would recommend 10/10.

Dr. Toor was amazing. I recently had some fillings done and he made the whole experience very…read morecomfortable. He is extremely knowledgeable and clearly very talented at what he does. He took the time to explain everything and made sure I felt at ease during the procedure. I'm really grateful for the care I received and would highly recommend him!

DO NOT GO HERE!!!! I wish I could leave negative stars…read more This place is an absolute scam. They had my insurance information for weeks. When I came in for my appointment I was told my insurance had been verified. Had a normal cleaning (shoutout to the hygenist who was great) and 2 minute "exam" by the dentist. Paid $35 for a flouride treatment "because it's not covered by my insurance". sometime later I received a bill in the mail for $430. Called to find out what was wrong. Come to find out they are out of my insurance network. DO NOT GO HERE!!!!

I love Dr. D and his staff. He was recommended to me when I first to Austin. I was in pain. They…read morewere able to see the same day. I never had to wait. They go the extra mile to help you. They are all very professional, knowledgeable, courteous and very caring. I have had a couple of emergencies and Dr. D has made himself available to take care of my pain. I highly recommend him and his staff for all dental needs!!'

Absolutely fantastic experience with Dr. D'alfonso and his entire office and medical staff: they…read moreare so very friendly and they were very caring for my mom who has dementia and she was confused during her visits and they were patient and supportive and she was treated with the utmost respect and care. Dr D'alfonso personally followed up with me - twice - to make sure my mom was ok after the cosmetic procedures. I truly appreciate this 'extra attention' as it speaks volumes. The actual results of his work were super and my mom feels like she is her beautiful self once again, and it has made a world of difference to her, which is the most important thing. I highly recommend Dr. D'alfonso and his team at Lakeway Cosmetic Dentistry if you are looking for excellent results, fair pricing, and top notch service with follow up check ins if applicable, and genuine interest in your well being not only just with the results.

Dr. Morales and his assistant Miss Rita were excellent. Warm, caring and very good at their…read moreprofession. And considering the potential for discomfort in the process, I deeply appreciate the care they took with my oral care. I didn't know them beyond the good reviews, but I'm happy to say 5*s, consider Lakeside with confidence. I have a new home for dental care. And shout out to Gia for picking the playlist, modern, interesting tracks when I was expecting Muzak or some sort of meditative classical. A surprise and delight.

I saw Dr. Morales in November as a self-pay patient. After my visit, I asked for a quote and said I…read morewould call when I was ready to schedule. That same day, I received the quote, a phone call, and a text. I replied with a question about whether shots were necessary and was told to call. I said I was working and would call later, but received another call the next day. I then asked them to stop contacting me, as I felt pressured. They said they were just following up. Later, I got insurance that Dr. Morales accepts and emailed my information requesting a new quote. After four days with no response, I resent it. By 2/10, I still hadn't heard back, so I stopped by the office. I asked the dentist whether they were just busy or if there was an issue because I had asked them to stop calling. He said, "eh maybe, but I'll look into that," and told me to leave my insurance info. The receptionist mentioned their system had been down and said they'd follow up. I even asked if I should find a new dentist, and he laughed and said no. I'm glad I learned who this dentist is before giving him more money or trusting him with my care.

This is a wonderful dental practice! Dr Watson is an excellent dentist. He is currently helping me…read morewith a dental plan for my teeth issues. He is friendly, professional and takes care of his patients!! I feel very comfortable going to him and knowing he will fix my teeth. The office is clean and organized. I love going here. Thank you!!!

We just switched to Dr. Watson this year. We've been here over 14 years. We both wish we had found…read morehim when we first moved here. He's amazing, and his staff is terrific!

Unfortunately, I've had multiple bad experiences here where xrays have been taken in a time frame…read morethat my insurance does not cover. If their team would let me know the extra expense would not be covered, I would have the option to make a decision on the matter. Instead, I receive an out of pocket bill after the fact. I also experienced them trying to upsell services. Will not be coming back here.

Dr. Cook and the whole team go above and beyond to in every aspect. My 9 year old daughter (who…read moreisn't a big dentist fan) had a cleaning today and she had the best experience, even saying she noticed everyone was so nice and happy that the most love coming to work each day. I cannot recommend this place enough and am so happy we found them. Thank you all!

I had a very disappointing experience with this dental clinic especially with location Boulder…read morelane. Today I came for my scheduled cleaning appointment, but the location does not exist anymore. I was shocked. No one informed me that the office had moved or closed. I had to call another location, and they told me they could see my appointment in the system, but the location I went to is no longer there. This is extremely irresponsible. Patients should be notified if an office changes location if they have appointments scheduled!!! Since they moved, I also don't know what's going to happen with my Invisalign. Did they move my retainers to a different location? Which location? I don't know. And nobody called me about it. Unfortunately, this is not the first problem I've had with them. Another time they scheduled me for an appointment regarding my Invisalign. When I arrived, they told me my new Invisalign trays had not even arrived yet. That means I came there for no reason just to talk to the nurse about something we had already discussed weeks before. There was also another situation when I came for an appointment and the receptionist simply told me the doctor could not see me that day. Why wasn't I called or sent a message that my appointment was canceled? It feels like they don't respect patients' time at all. This clinic seriously needs to improve their communication and organization. Very frustrating experience.

Part One: I originally went to Swish in October 2023 because I had quite a bit of work that needed…read morebeing done. I went to them at least 6 times, getting extensive work done, and I was never informed that they do not take HMO plans from my insurance. I had to contact THEM for them to tell me this, after I saw a letter from my insurance that I owed over 3k for work I had already paid the "copay" for. I had received payment reminders through text messages from an unfamiliar number multiple times, but with no business attached to it (I googled the number to be sure), I had thought it was some kind of scam. It wasn't until I received the same message from Swish through my email on Jan 20th that I realized what it was. I had been seeing them for about a year by this point. Part Two: I worked out a payment plan with Swish and was told that I could text them monthly with the script "This is [my name]. I'd like to make a payment of [$$$] on my account, with the card on file ending in [####]." So I've been doing this every month around the 4th since January. It is now May. Since I was getting help from my parents to pay this bill, I did not have access to the account information to confirm the charges went through. At the beginning of this month (May 7th), I texted them asking for an updated bill, and got no response. So I went onto their website and saw that the phone # to text has changed. So I texted the new # with the same request about an updated bill. No response. I also emailed them. Still no response. Then today, I got a letter in the mail from a debt collector where it looks as though the only charge that went through was the first one (which I did over during the same phone call where I was told I could text their number with the script above). I was receiving payment reminders from Swish through my emails as recently as March, with the debt going down with each payment. But if my debt with them was already sold, then what was I paying them for?

I have yet to come into contact with anyone here that is less than friendly. All of the staff are…read moreso kind and caring. The office is nice and they have a tv that you can watch while in the chair. They even offer you a free chapstick for your lips before your cleaning. The x-ray machine pulls out of a nice white cabinet in each station so you can sit comfortably in the chair during your x-rays. The stations are closed off so you can't see or hear any other patients. While the office and everything is very nice, the staff is really what sets the place apart. They never act like they're super busy or rushed and they always take the time to sit and make sure any of your questions are answered. After I got a filling done, the dental assistant called me later that day to check on me and make sure I was doing ok. Honestly everyone in the office seems super sweet.

I want to leave this review like a kind of digital breadcrumb trail for anyone like me who is out…read morethere really struggling with a deep fear of dental care settings and procedures. I know it's a common fear, but for some of us, the phobia goes far beyond the norm, to diagnosed PTSD and clinical anxiety. If that's you, I was in your shoes a few weeks ago. My issues stemming from trauma in the past left me unable to seek dental care when needed as an adult. With the help of therapy I was able recently to start searching and came across a Reddit post about this dental office. I emailed them one night with a brief explanation of my problem and how difficult it was to get myself through the door. I got a call the next day from an admin named Linda who was so warm & understanding beyond my expectations. She told me how special the people were there and that they would love to help me through my fears. Not just "we'd love to help you (become a patient)." My first visit was difficult and emotional, but every person in there from Linda to my sweet hygienist to Carol in billing to lovely Dr. Zatopek - all were so kind to me. I especially have to commend my hygienist, Ashley, who went above and beyond with me, and was so gentle, patient and encouraging that when I went back this week - yes, voluntarily! - for a cleaning with her, I didn't experience any panic whatsoever. A huge change. But it was just knowing that she understood, she didn't consider me a burden as such an anxious patient (which I have sensed from others in the past) and she knew how to make me feel safe. I will be going back next month for crowns etc and I feel such a weight lifted off of me knowing I can face that without a lot of stress or turmoil, thanks to the staff here. So - if you're looking for a practice like this, where they are trauma-informed and know how to handle severe anxiety without frustration or condescension, please check out River Place Dental. You can do it! And you'll feel so much better afterwards - not just your teeth. Because you'll have the reassurance of knowing there are people like this in the world still who really care about you and want to help.

Review for Swish Dental - Bee Cave, Austin, TX…read more I've been a patient at Swish Dental, but my recent experience has been disappointing. Some of the front office staff come across as rude and act as if they run the place. I was promised that my order would be ready on 3/27, and while I understand delays can happen, the real issue was the complete lack of follow up. I specifically asked to be contacted--whether the order arrived or notand that never happened. I've been dealing with Edna at the front desk, and even after paying half of the total cost upfront, I still received no update. This is not acceptable customer service. These young office staff members would benefit from proper customer service training. Patients deserve clear communication, respect, and professionalism, especially when they've already paid and are simply waiting for the office to keep its word. Mathews

i found this facility really unprofessional. i went for dental cleaning and Dr Ferrante told one of…read moremy perfectly fine tooth which had filling done sometime back can be refilled refilling and she can put a crown on as material is harsh for previous filling. the tooth was not bothering me at all but ever since I got filling and crown done I have extreme sensitivity. To which Dr Ferrante is saying I can see a nerve specialist or endodontist. I never had any problem with this tooth before nor cray showed. No ownership at all. Very disappointed with Dr Ferrante. Also it is been 2 months still waiting for them to send me the cheque back for overpayment I have done.