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    Stellar Auto

    3.8 (188 reviews)
    Open 10:00 am - 7:00 pm

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    Reviews With Photos

    Possible oil pan leak
    Erick V.

    Don't come here. I believe this place is a front because they definitely did not try to sell me a car. I called on Monday to see if an 05 Xterra was available, I'm from Arizona and was gonna be in town. I asked for the carfax, Oleg never sent them over. Called Friday the day before arriving to make an appointment for 11:30am since they open at 11. 12:05, no one around, except a guy vaping in front of office. Came back at 12:30, guy vaping is now behind a desk ignoring me and another couple there looking to buy a vehicle. no interaction, not even asking probing questions to see what we're looking for. I finally got to see the car, I did just an exterior inspection and noticed they were selling a problematic vehicle. Clean on top of motor but underneath engine, so much oil leaking and it was all over. Didn't even want to test drive it. Check photos, oil leak has been therefor some time as it has collected dust and created smudge around parts. I didn't even want to make a lower offer knowing that the vehicle is in need of some major work to locate the leak first then repair. The service was straight up awful and vaping dude was bothered that he had to clock in that day.

    2012 Honda fit
    Jose C.

    I was looking for a small car as a work/daily driver along with the MPG's. Stellar auto had a car advertised for a very competitive price and the mileage was lower than everyone else around. It looked like a good car, so I looked at all the reviews from here and it made it seem very mixed ;like why the bad and then why the good ? I called and spoke to Jay, made my appointment and drove the 1.5 hr traffic (it's only 25 miles), should be 30min tops. What do you have to loose, right? I saw the card and looked at everything, drove the car and well for an 11 yr old car. It was better than expected! Haggle free pricing and besides trying to get a better rate for an 11yr old car. Easy peasy! Thanks a lot team.

    2016 Porsche Cayenne w/ undisclosed exhaust leak
    Jay W.

    This dealership left me feeling cheated. Per the owner's response to my revised post (see pic), it was stated I did not attempt to call them regarding my concern that they sold me a vehicle with an exhaust leak. I did attempt to contact them, yet no response was made directly to me. See the pic of a text with no response from dealership partner Jay.

    Man oh man where do I begin let's start here .... They don't know anything about cars.... It's a simple flip operation... when I test drove the car... they had to jump it red flag... number one *** drove for 20 minutes ac never worked **** my wife called and said Q: b4 my husband comes is there any thing wrong with the car ..... A: NO .... Husband drives car 20min check engine light pops on & AC doesn't work... A: We have are own mechanics Husband: If you Paid them you should ask for your money Back because if they can recharge an AC... what else can't they do ... Bad business ethics 10000% 6/13/25 complete waste of time (Acura MDX )

    Delanie C.

    Buyers beware!!! DO NOT pay for a warranty here. In fact, I don't think they even offer warranties anymore because they are a scam. I was sold a warranty with the information that I could cancel at any time for the remainder of the deposit paid would be refunded to me. I contacted Stellar Auto and they confirmed they received my request. When I followed up they said this never received it. Yet my family and I received a verbal confirmation over a telephone call that they did. The worst part of all of this was the verbal abuse I had to endure by Jay. His berating and calling me crazy and that I have lost it. This is all very well documented and I will be taking them to small claims. I even mentioned my poor health condition and Jay further verbally assaulted me. To the point I had to hang up he was so vile with his demeanor to me. Over his mistake!!! He dropped the ball. This has been extremely stressful and has caused undue stress that has escalated my medical condition. Please do not purchase a car from this company. They also sell cars that have mechanical problems. Make sure to have your own mechanic look under the hood!!!

    Extra clean 2017 BMW 3

    Aleksandr was my salesman and I have to say he went above and beyond to find my daughter her car. Low miles and in great shape. We did very well with our dealer locating the car and color she wanted. The best part was the price was very good. As I paid for the car as her College present, I was super happy.

    My car the day I bought it
    Garrett S.

    RUN AWAY FROM THIS PLACE! I purchased a nice car from Stellar Auto and the engine blew up before the title even arrived to my house. This car has had issues since I drove it off the lot and Stellar Auto did not respond to my voicemails and could not have cared less. When I told them the engine blew up within a few weeks of me purchasing the vehicle they told me there was nothing they could do. I am a college student and trusted them and their mechanics to sell me a RELIABLE CAR. I now wasted $14,500 and have no car to get me to work school. The dealership is unresponsive and my experience with them has been HORRIBLE. I wouldn't send my worst my enemy to this place. They should be ASHAMED to be ripping people off. There is no way their mechanic service the engine and didn't notice the issues. SHAME ON STELLAR AUTO.

    Thank you this is the car I bought.

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    5 years ago

    This was the best experience at any dealership. Salesman was polite and honest and very helpful. Thankyou

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    Page 2 of 5

    Ask the Community - Stellar Auto

    Review Highlights - Stellar Auto

    I picked up the car about three days later and noticed a light that confused me so I called Logan as my son was now gone.

    Mentioned in 18 reviews

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    I recently had my truck in at NoHo Toyota for a 30k mile service in preparation for a cross country…read moreroad trip, and had a great experience with their service department across the board. I stopped in a couple days beforehand and ended up chatting with Alex about the upcoming service, since I had a bunch of notes in the online appt reservation that didn't get saved. He confirmed they didn't transfer to the system, so he gave me a couple options other make sure the list of items I needed was included in my ticket. I also spoke to Kenya who was helpful in making sure that my notes were included in the ticket. Long story short, they went the extra mile in my opinion and were very accommodating to ensure that everything I needed was done, and nothing I didn't need was done (since I already performed five or six of the main service items myself earlier in the week). I'm pretty particular/meticulous with my vehicle maintenance, but Alex and the team at NoHo made me feel comfortable taking my vehicle there, and delivered. I'll will happily be coming back here for any other dealer maintenance needs in the future. Thanks again Alex!

    Please everyone, check out the many other options to purchase a car, before thinking about North…read moreHollywood Toyota! I recently bought a pre owned Rav4. My salesperson was Sam. Run the other way from this person as he is so scattered, and lies to get the sale! He promised me floor mats with the sale, and did a bait and switch on me. I will NEVER EVER step foot in that dealership again! Obviously, the owner of this money trap, doesn't treat his employees with any respect! Hey, it's Socal, there a plethora of options to purchase a great car like Toyota. We live in a time of Lying is the new truth! This is the way!

    LA's Best Auto Sales

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    I recently purchased my BMW X5 from here and it was a five star experience. I dealt with Hamlet and…read morehe took very good care of me. He wasn't your typical car sales man... In fact I never once got a "sales man" vibe from him. I was a little hesitant going to a small car lot but I was immediately put at ease when dealing with him. He really seemed to have my best interest at heart and I felt comfortable through the whole process. Which is usually the exact opposite way I feel When dealing with big dealerships. The transaction went so smoothly and I couldn't have asked for a more positive experience. He even followed up with me recently to be sure I was satisfied. 5 stars all the way! I would highly recommend this place and would do business again in a heartbeat when searching for my next car.

    I bought my pre owned car from here! The best purchase of my life! Got the Infiniti G37 and the…read moreowner helped me out on Sunday, a day they are normally not open!! I recommend everyone to get a car from this small dealership, I drove out 110 miles just to check the car out, ended up giving me 20$ for gas in the car and I'm just so satisfied with my purchase. I got the warranty with the car for 3 years, Sam made the best deal for me that I couldn't resist! Forever grateful for this dealership nothing but joy!! They are wonderful people trying to just hook people up! Thank you so much for working with me and taking the time out of your day to meet with me and let me test drive it! Only 70k miles!!!

    EZ Auto Group

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    The entire process was smooth as silk. I worked with Sam who helped me get a great lease for a…read more2026 VW Atlas SE. Zero money down! Just license, fees, and first month's payment DAS (due at signing). I started the process on Sunday afternoon when they were closed and went to the dealership on the following Saturday to pick up the car. This was the most stress free car buying experience of all time for me. Once I told Sam about the make, model, and trim I wanted with no add-ons, he went to work getting me the best quote. There was a dealer that quoted $13 more than the first dealer and Sam tried to get the dealer to come down in price to match the first offer. He didn't so we went with the first dealer to lock in a low monthly payment plus tax. None of that "cap cost reduction" nonsense you see in the car dealer ads that fool you into thinking you got a deal. You are just prepaying the lease and lowering your monthly payments. The deal that Sam got me was low selling price for the car, standard residual (set by the bank), lease rebate, zero upsell. In fact, I just dealt with Sam 100% of the time. I got the contract emailed to me to sign. Sam met me at the dealership to sign a couple of DMV forms. I wrote the check to the dealership, then Sam drove the car out to the pick up area. ZERO CONTACT WITH ANYONE AT THE VW DEALERSHIP! No games at the finance desk, no wasted time going back and forth, honest selling price of car, and standard money rate with the lease. Sam basically shielded me from all the high pressure sales tactic and made sure I got the best deal. Do yourself a favor and hire a professional like Sam to battle the dealership. This was truly and EZ experience and there was no fee or bill from Sam.

    Sunrise Ford of North Hollywood - My new GT from Ford DTLA :)

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    I had an amazing experience at Sunrise Ford in North Hollywood! From start to finish, the entire…read moreprocess was smooth, fast, and stress-free. A huge thank you to Mo, Karina, Aldo, and Evan for taking such great care of my husband and I. Mo and Karina worked hard to get me the exact price I wanted, and the team made sure every detail was exactly what I was looking for. They were incredibly accommodating, professional, honest, and friendly throughout the entire process. I never felt pressured, and they made buying my beautiful black bronco purchase such an easy and enjoyable experience. I highly recommend Sunrise Ford and this amazing team to anyone looking for exceptional customer service. Thank you all for going above and beyond, I really appreciate it!

    Disappointing Experience -- Two Visits, Same Poor Treatment…read more I really wanted to give Sunrise Ford of North Hollywood another chance, but after two separate experiences, I will not be returning. I first visited Sunrise earlier this year because they had a 2025 Mustang Mach-E GT I was interested in. After discussing the numbers, I was essentially told that they couldn't get me to the payment I wanted because Ford was "having an issue with the numbers." There was no meaningful negotiation or explanation of what could be done to make the deal work. Instead, I was escorted back to my car and told to come back after I had paid more of my current vehicle down. Shortly afterward, I received a denial letter from Ford Credit. I understood that the deal didn't work out and moved on. Fast-forward roughly eight months to August 2026. I decided to try again, this time looking to purchase a Mach-E GT as a second vehicle rather than trading in my current car. I walked into Sunrise, was eventually greeted, and was surprised to find myself working with the same salesperson from my previous visit. I told him exactly which Mach-E GT I wanted, and he located the vehicle. Great. The problem was that I was then told the vehicle was a "dealer trade" and that because it wasn't technically on their lot, they couldn't discount it or "massage the numbers." What made this particularly frustrating was that I had seen what appeared to be the exact same vehicle represented as being at Sunrise. Whether there was some legitimate inventory explanation for this or not, the way it was presented to me felt unnecessarily secretive and left me questioning the transparency of the process. Despite that, we eventually reached numbers I was comfortable with. I had already spent hours at another Ford dealership that day, and I needed to leave to get something to eat. I had been completely upfront with the salesperson and manager that I had been shopping multiple Ford dealerships and comparing financing options. I had also already received an approval through another Ford dealership. I asked whether I could leave to eat while Sunrise worked on my credit and financing. I was told they had "good people here who will work hard for you." So I left expecting them to actually work on getting the deal approved. About 10 minutes later, I received a call from the salesperson telling me I had been denied. Being denied isn't the problem -- I understand that my credit isn't perfect and that lenders make their own decisions. What bothered me was what happened next. Instead of simply explaining the financing situation and discussing whether there were other options, the salesperson proceeded to lecture me about my credit and about the fact that I had applied at another dealership. He told me that shopping my credit with another dealership had brought down my credit score and then advised me to open more credit and work on my credit. That was particularly frustrating because credit-shopping for an auto loan is a normal part of buying a vehicle. The CFPB specifically explains that multiple auto-loan inquiries made within a 14-45 day shopping period are generally treated as a single inquiry for credit-scoring purposes. I'm not upset that I was denied. I'm upset that after being told they would work hard to get me approved, I was contacted roughly 10 minutes later, given a lecture about my credit, and seemingly dismissed rather than treated like a customer who was genuinely trying to purchase a vehicle. I thanked the salesperson for his time and effort. He then hung up on me. The funny thing is, this actually worked out very well for me. I went to another Ford dealership, and they worked extremely hard to make the numbers work. They took the time to explore my financing options, worked with me rather than lecturing me about my credit, and ultimately gave me a better Mach-E GT deal than Sunrise Ford was offering. So in the end, I got the Mach-E GT deal I wanted -- Sunrise simply lost the sale. I've purchased multiple vehicles, including Ford vehicles, and I understand that not every deal or financing application is going to work out. That's business. What separates a good dealership from a bad one is how they treat customers when things don't go exactly as planned. Unfortunately, my experiences with Sunrise Ford of North Hollywood have left me with the impression that the sales process is more focused on controlling the numbers and the customer than on being transparent and actually earning the customer's business. I will not be returning to Sunrise Ford of North Hollywood, and I would encourage anyone shopping there to carefully verify the vehicle's actual inventory status, financing options, and all of the numbers before committing to anything.

    Empower Group, Inc.

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    Stellar Auto - car_dealers - Updated August 2026

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