An airport hotel 4 ni split stay that I toggled between 2 & 3 stars on... allow me to explain…read more Buckle up!
Rate 2
Room 3
Service 2
Location 3
Amenities 1
Cleanliness 4
Room was running an insane $179/ni cash (this particular hotel, in current state, is worth $100 tops) or the standard 15k points. They tell ya rooms start at 7500 points nightly but I've yet to find one at 7500 points, even with cash pricing as low as $50/ni.
This property was the closest to our destination. When I went to lock the booking, the King room was no longer available for the full saty. So, I dropped to just pre-departure. Later, the King was also available on arrival, so, I booked it separately.
On arrival, a staff was present at the desk, physically, if not emotionally. We were asked for a credit card for the security deposit, not typical with a points stay but figured it was a location thing. Then, they hard charged the card & I had to call it. Thankfully, it was an easy call - the day staff refunded the card which, turns out, shouldn't have been needed with the points stay after all.
A sign at the elevator said to excuse the mess as they're renovating. At no time was there any sign of anyone actively working on the property- tho our room, 420, did appear to be partially renovated at some point - there are parts that appear to be baymont and parts that appear to be super 8 - the things that make a super 8 a super 8, such as the statement art above the bed, are notably absent.
Bedding was Super 8 style but well-worn. The carpet looked newer tho coming up at the transition point. The room was clean, with stained shower floor/ wall.
Breakfast was laughable at best. Coffee was brewing & apple/orange juice cocktail machine with only apple working. Options: Thawed previously frozen waffles, a few slices of white bread, a toaster set to cremate and choice of jelly to top with - no syrup, no peanut butter, no other bread options. There were 2 cold cereal containers with crushed cereal in them & a jar of milk (presumably) in a bowl of ice. No refrigerator in the area. There was a microwave and some dry oatmeal packets with no water available. Essentially you could have thawed waffles or white bread with jelly. No yogurt, eggs, or anything else, seriously. We, went out day 1 & brought our items to the room the ni before each ni for next morning.
The day staff was at the end of her rope, reasonably so. They were sold out, extremely busy, and it looked like understaffed. She was constantly bombarded by patrons who, despite her answering would constantly ask the same questions. (She's also the one that resolved the credit card issue.)
Check-out was a breeze & at 60k points, I'm not mad about the stay. I'd stay again if necessary but would look definitely look for a better option first.
We're platinum & booked direct, using points.