Seeing friends get into accidents taught me a quick lesson: if you don't have video proof,…read moreinsurance companies and police have a hard time taking your word for it. I hired Seattle Dash Cams to fix that, and Matt was awesome to work with. He was responsive, punctual, and very friendly. The installation looks incredibly professional and clean. Best of all, he comes to you! Having a mobile service like this is a game-changer. Highly recommend!

I had a great experience with Matt of Seattle Dash Cams! Installing a dash cam had been on my…read moremental to-do list for a while, but it seemed overwhelming. I had done enough research to pick one dash cam I was considering, and that tab was open on my computer for months while I procrastinated. Anyway, I came across Seattle Dash Cams in a Reddit post, read through the amazing reviews on google, and realized I could get everything done super easily. Matt is even a preferred vendor for Viofo (the camera I'd already been considering) and bundling the purchase with the install saved me some money. He was sold out of the memory card I chose and even upgraded me at no charge. On the install date he was communicative, efficient, and helped me download the app and showed me how to use everything. The camera install is very clean with hardly any visible wires, way better than I could have done if I'd tried it myself! Five stars, no notes. Will definitely be using Seattle Dash Cams again when we want to install one in our next car. Thank you!

I should have read the reviews before taking not only 2 trips to this shop but 3 trips. The 1st…read morevisit the lady was really nice telling me to come back tomorrow and text the equipment I wanted installed, then I get there and the guy keeps saying he's busy to come back in 45 minutes, I go back letting him know I'm waiting and no response. I will be more than glad to take my money elsewhere. Dude has horrible customer service and there's a reason for everything.

Had them do the Window Tint on my 2010 Honda Element SC…read more They did a very nice job I would definitely refer them to anyone looking to get tint work done

These guys are the best! I've used them a couple times now and both times Sean was honest,…read moreexpedient and fair. I thought i had an issue with my saab a few months ago, called Sean and he sent someone immediately. When he arrived he opened the hood and fixed the problem in 2 secs. When i asked how much he said i was a good customer so no charge! Ive never experienced anything like that before. I will always use these guys for my auto repair needs.

So glad I found these guys! I had made a service appointment in Bellevue at my dealership, but…read morethe night before my appointment, while driving down the freeway, my coolant hose burst and so driving it anywhere was out of the question. I found AutoTech2U on Yelp but without any reviews I had to cross my fingers. Mark came out shortly after I called Monday morning and was able to procure the parts needed and get my van back up and running. The cause for my initial appointment at the dealership was due to my check engine light being on, Mark was able to diagnose that it was on due to a simple issue with the gas cap which he fixed as well. I feel that their cost for a service visit was very fair as well as their hourly labor costs. I will definitely recommend this business to others and will keep their number handy for any future repair issues.

My car key fob seemed to have a stuck button or something as my alarm kept going off. I had a new…read morekey fob through a mobile service just a few years ago because of the same issue. I wondered if the quality of the key fobs the mobile services used were just cheap so I wanted to go to a physical store. I called a few companies but they all just seemed to be dispatchers for mobile independent contractors. Seattle Locksmith seemed to have a physical location so I called them, the man was perfectly nice but said they only do mobile right now and as he's busy he's be subcontracting it out. The quotes I'd gotten from other places were $160. This guy showed up in about 45mins but struggled to get the new fob to work so it took quite a while. He then charged me $250!! Daylight robbery! But the work was already done so I was screwed. My recommendation is really do your research and AVOID THIS COMPANY LIKE THE PLAGUE!

Needed to duplicate my keys quickly and with strong material. No more cheap, kiosk aluminum keys…read morefor me, they snap too easily! Got several keys made with brass. He even stamped the keys so I could tell them apart. Quick and great locksmith services in Seattle!

I am writing this review for CompuStar (Firstech, LLC); but there is an aspect of Car Toys that…read moreshould be mentioned so I will write and post it relative to both copmpanies. I bought a new car alarm & remote start for my 2010 Shelby GT500. If any of you own one, you know it is a car worth cherishing and I for one am very picky about my car. When Car Toys installed the alarm + remote start they told me how to operate it. Operating it is very complicated. It is not that I do not understand the complexity, I just wihs I had known before they installed it. In order to arm and allow remote start at a later time, you must park, put in neutral, take feet off pedals, exit and do not lock using door lock, then shut door and arm car (which also shuts down engine. NOW if you go into your car AT ALL (not remote starting it but just going back to grab something you forgot) the remote start disables. NOW all I am saying here is "had I known this before buying, I would not have". NOW the sales people make it sound so good and downplay the odd complexity that my 65 year old mind cannot handle. SO in this case I decided to keep it. Literally right away I noted the alarm had some odd behavior and every time I noticed this I took it back to get it fixed. I cannot recall all the oddness (there were about 3-4 issues) but there is one that stands out because it is still doing it today. When I arm my car after arriving at a destination the first time I press ARM the car shuts down and locks. NOW after the interior lights / stereo shut off (it is on a timer) the locks UNLOCK and force me to arm again (lock again). NOW imagine before I knew this was happening I parked in many situations and of course my car was unlocked the entire time, and I did not know. One time I was exiting and must have stayed at the car and noticed the door unlock. So I pressed ARM again and it locked. This happened when I was entering my trunk for my laptop bag so I thought it had to do with that. In fact the car has been to Car Toys nearly a dozen times and most of those times they told me it was fixed and yet it was not. This is (in my opinion) flawed testing at the Car Toys. One must allow the car to be driven for a specific amount of time (not sure what that is; but apparently my drive from house to Car Toys or reverse is enough) and I assume the techs at Car Toys did not do that. The tech I worked with told me they spoke with the techs at Firstech and tried many different configurations. NOW since my issue was first identified nearly right away (under the 30 days) one might assume since it has not been fixed yet (and may never be fixed) that that would entitle me to a full refund of the equipment. I feel like since the equipment is defective to begin with that should entitle me to a refund of all my install mony too. Maybe Car Toys should refund it all and then take Firsttech to court to retrieve it from them since there equipment id faulty, OK my complaints: 1. Why cant Firstech figure this out? It seems to me there should be a solution since the way my car is configured CANNOT be the only car in the united states (or on earth) like this? I believe this is a firm ware update... but when will they EVER get to it? Never? 2. Why was it that the testing @ Car Toys always seem to complete successfully when it fails right after I leave? Do they even know they have to wait a certain amount of time? I know the tech I dealt with did; but it was never enough time -- as if he thought he knew how much time; but DID NOT!! I have probably used $30 in gas / 5.5 round trip miles; over a dozen trips; ~80 miles; 15 miles to the gallon; ~ 6 gallons @ 4.50/gal). Not to mention the 1-4 hours everytime I dropped it. 3. Why is it that the Car Toys corporate customer support process is so broken? I used online form, no response; I tried call the corporate office and all you can do is leave a message, no response; in fact after my 3-4 tries to try and get the Car Toys corporate office to even acknowledge me; they NEVER EVEN RESPONDED!!! All I can say is the techs I dealt with were nice enough; however, there is a fundamental disconnect and lack of training when it comes to how this system works and when you install it on a customers car you should know what needs to be done. I know Car Toys is not responsible for the bad design of the alarm; but I think if a bunch more up front research was done AND conversations with Firstech then maybe this might have reduced my trips to Car Toys down to 2 or 3 max. And of course again, had I know this was going to be SO painful I would never have had it installed.

Firstech, LLC. owns Compustar which is the manufacturer of alarms that is installed in one of our…read morecommercial service vehicles. We have another service vehicle that has the Viper alarm system installed.  We wanted to use both types to find the pros and cons of each.  The vehicle was sent to a different shop that specializes in installing equipment and lighting.  After 2 months of the vehicle alarm working fine and after a period of rain the alarm sounds continuously but we are unable to turn it off. The key fob (Which only 1 was included) does not turn it off.  We charged to full capacity but that didn't turn off the alarm.  The battery was disconnected to stop it all together.  I reached out to Compustar support which doesn't list a number.  I logged into the app and issued a trouble ticket.  The vehicle won't start and can't be moved with the alarm continuously sounding when the battery is connected.  I didn't receive a response so I contacted  (888) 820-3690 and reached Danny in support for the product.  I provided him with the serial number.  He explained that the subscription plan had ended.  That he could reinstate it for 3 days.  He added that it won't resolve my issue.  So, I asked does the alarm functioning require a subscription?  He said No.  I was unable to figure out why he kept talking on and on about the subscription.  When I would ask a question he would talk over me.  I asked politely at first to please pause.  He would intentionally talk over me and continue.  I explained that I have a commercial service vehicle that I need to use in my company that does not start and cannot be used.  He said I needed to take it to the installer.  That I need to "call a Tow Truck".  I asked for the name of his boss and he would not provide it nor all allow me to speak with anyone else.  I spoke to the installer about my poor support experience and he was shocked that Danny was so unhelpful.  He offered to send out their installer in 6 days because of the Christmas holiday.  I suspect that the problem may be related to the lighting being installed that is triggering a fault in the alarm.  I've requested that all electrical installation be disconnected to see if resolves itself.  In any event, the reason for the issue is not currently known but I can say we will not be using Compustar alarms in any further service vehicle installations as a result of poor support from the manufacturer in our time of need.

They came out on a Saturday to fix my lock (they did not install the lock). They said the problem…read moreshould not happen again (it didn't), but the technician gave me his cell because I was terrified of getting locked out again. I have not had any further issues, but I really appreciate the piece of mind knowing someone local could help if needed. Thank you!

Great supply of locks and keys, even had a manual key that fits in my fob for use when the fob or…read morecar is dead and the electronic lock fails to work.

Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.