Despite my asking them several times to stop, this place constantly calls my by my first name!…read more Since I am an aging boomer, I find this insulting. While their services are OK, I feel that ignoring this simple request is not acceptable.

Half the price, without the hyped special deals of the large chain eyeglass stores further down…read moreMonroe Avenue. Personal and professional guidance in selecting glasses. Great selection. Such a quality experience. Can not recommend more highly. Plus they adjusted old sunglasses to perfection. What a find

Optometrist was not very friendly felt like my eye exam was rushed and not very thorough. I went…read moreout to order glasses and the staff were all very friendly and helpful. When my glasses came in. I could not see out of them at all. It was very blurry they rescheduled me for another eye exam and the doctor was very put out .Then she came back with the same prescription. She said my only other option was surgery. So I went and got a different eye exam without letting that doctor know about my bad experience his prescription was different and when I ordered new glasses and picked them up, I was able to see great ,a lot better than my old prescription. would never return to or recommend this Optometrist.

I paid $500+ for two sets of glasses and I can only use one…read more This was my first time needing glasses and the doc kept saying how my prescription was "so light". My vision has been 20/15 my whole life and is now 20/30, a very significant difference for me. She said it so many times that I wondered if I was wrong to want glasses. We discussed that my prescription need was a bifocal due to a stigmatism I did not know I had. I was concerned about having to look down to read, so I opted to try two different pairs, one for reading, one for distance. I asked if I could change my mind later if it wasn't working out, she said absolutely. The person helping me try on glasses after my appointment said the same, more than once ***but they did not tell me I only had 30 days***. So now my pupils are dilated and it's hard to see what I am trying on, which left me wondering why I was not offered to try on frames BEFORE the exam since I was clear I was there for my first pair of glasses?? (Always state that you want to try on frames first!! Live and learn.) My insurance only covers glasses if I buy the same day as the exam, so I had no choice. Again, live and learn. The process of getting pricing on the frames, which is nowhere to be found, was ridiculous. I sat there as she typed I don't know what, for way too long, before I am told that the two frames I chose were more than $200 each, after my insurance!! I asked where the cheaper frames were, they said they didn't know, that they had to look up pricing one at a time! By then it had been so long I did not have time to choose other frames or patience for another 20 minutes to get a price on each frame, so I just paid it. I called later to say the distance ones were making me dizzy. They redid the exam, redid the glasses, same problem. By the way; the doc was NOT patient during the second exam and I felt awful, but could not throw away $500+ dollars I had spent. I apologized several times, she was not gracious. Roughly 45 days later I say; let's try the progressive lenses since the distance ones are still making me dizzy. They said no, I had to notify them within 30 days. I stated I was not told that. I asked them to talk to the manager. Manager said no. Now I have decent reading glasses and very pretty distance glasses that I cannot wear. I just went to Empire Vision and had a lovely experience where they tested my eyes and lenses and said the prescription was too strong. I just spent $200 for replacement lenses so my pretty frames don't go to waste. I will go back there for new frames when my insurance will cover another pair which is next year. I noticed the prices on their shelves are clearly marked, which was a huge relief. I will never go to Whelpley Paul again and I would advise against anyone else going there. These were multiple preventable problems. One more thing; the first pair I picked up were wrong and did not have transition lens treatment. They made sure the second pair was treated, but it wasn't nearly dark enough, so I couldn't wear them for driving even if I got past the dizziness, which I never did. I waited a full year for my insurance to cover a new exam so I could get a new prescription and pay even more money to be able to use the lenses I bought last year. Such a shame.

I have an extremely complicated prescription. It has been at least 5 years since I've had new…read moreglasses. I've been to several places who ultimately gave up on me. Quickly. Dr. Su and Dr. Harvey's expertise, kindness and patience shined and they were determined to finally find the right script for me. They we're kind, patient and profesional. I can finally see clearly! I'm going back to buy a second pair and contacts! Highly recommend. 10/10 Debs

Dr. Harvey has been my choice for eye care for over 2 decades. His staff is courteous and…read moreknowledgeable. The office environment is pleasant. Dr. Harvey provides examinations using the latest equipment. Additionally, Dr. Harvey ensures that the patient is satisfied. I had a problem with my progressive lenses that required several trips and several different lenses before I was satisfied. Dr. Harvey was pleasant for each visit, and worked hard to ensure that I received lenses that were acceptable. I cannot recommend Aberle and Dr. Harvey highly enough.

I have been a patient at Chili Vision Group for years - back when Dr. Baskin was there. After a…read morelong hiatus from wearing glasses (apparently your eyes can improves in your 20s and 30s), I felt the need to go back and get a bit of an updated pair of glasses. They are currently in a new location in the same plaza than they were the last time I was there... which they reported was about 6 years ago. And they purge paper files after 7 years... so I probably hadn't been there in 8 years. I had a 7am appointment, and despite arriving on time, I was in the office for nearly 1hr 10min. To me this seemed a bit long, and I wasn't thrilled with that (especially since I was the first person of the day.) But Dr. Brown was fine as a provider. The opticians that I worked with on both occasions (pick out and picking up the glasses) were pleasant and knowledgeable. I have a decent vision plan, so I lucked out with some nice Anne Klein and Bebe frames. There is definitely nothing wrong with this, but I am a little nostalgic from the days of Dr. Baskin. I didn't feel treated like a long time valuable patient/customer, but I suppose that is partly because I am not those things to this place anymore. And thinking of the future, I might consider finding another office closer to where I live now.

Everyone at Chili Vision Group is friendly, helpful, and amazing to work with. I have seen three…read moredifferent doctors over the years, and been very impressed with each of them. I have Dr. Brown now and absolutely adore her. When I needed to switch contact brands, she worked with me over the course of several weeks (and many samples) to get me exactly the right pair. Last fall, I caught a cold that manifested itself in extremely red, painfully itchy eyes. I called, thinking I had pink eye, and they got me right in. The doctor explained the problem and told me not to wear contacts for a week. Not good -- I cannot wear glasses because they give me vertigo, and I was going to Detroit to see my sister's play that weekend. The doctor paused, explained why my glasses gave me vertigo, and then found a 10-pack of daily use contacts. He told me to only wear them for a few hours when absolutely necessary. I honestly do not know what I would have done without the wonderful folks at Chili Vision! Even though I live in the city now, I will always make the 20 minute trek to stay with this wonderful team.

Great experience so far with Dr. Kaplow and Optician Barb. This was the most thorough eye exam I…read morecan remember having for a routine visit. The digital retinal imaging technology is really cool, but it took several attempts by a tech and then the doctor to capture full images showing my full retina & all the peripheral laser surgery scars. A lot of effort was put into getting my prescription as best as possible considering my conditions. I cant wait to pick up my new glasses and order to contacts next week! They offer a great online account management service at https://local.intuit.com/b/allenscreekfamilyoptometry?rs=gm#gm Submit Feedback Receive Email Appointment Reminders Confirm Appointments via Text Message Request Appointments Online Receive Exclusive Specials & Promotions Refer Friends & Family and more.

Great group! Everyone is so nice and talks me through the entire procedure! Great staff!!read more

I called from San Diego and talk to Chris their Sales Manager about their products. He was…read moreextremely helpful and professional. He knew the product line inside and out. He was helpful with finding me a local dealer for their glasses. I've used their sunglasses for five years. Their product is durable, high quality and comfortable. If I could give Chris and the company 10 stars I would. I hope they stay in business forever as I'll be a lifetime user of their product.

The experience with Tamra at her One Hip Chic Optical business was nothing short of fantastic…read more Tamra has an incredible sense of style and is able to identify glasses that are a perfect fit for the customer. It is so very relaxed (her "office" is artistic, stylistic, comfortable living room feel) going through the process with Tamra. She works with the customer - does not dictate TO the customer - what works well (shape, color, frame material etc.). I love the frames we selected - they are incredibly unique, come from a small business in Italy, and are beautifully crafted - it really is a piece of art. People comment all the time on my new glasses - which I love to wear instead of having to rely on contacts every day. The service and commitment to the customer is what I would wish for everything I give my hard-earned money too. They are pricier than those typical mass-produced, boring standard glasses you get at optical stores, but it is so worth it for something that you will use forever - great value.

Be prepared for a rewarding adventure! Tamra has created a…read morewelcoming and unique environment in which she shares her technical skills coupled with an artistic aesthetic resulting in a whole new way to experience eyewear. Every step in the process from lens recommendation to frame selection and fitting is infused with her obvious passion and delightful attention to detail, making the experience something to behold. I cannot recommend One Hip Chic optical highly enough.

I've been getting my eyeglasses at designs in eyewear for the past few years. It is inside the…read moreRochester ophthalmological group, and very convenient. Although it's a smaller shop than some, they have a great selection, and the service is always excellent. My husband also loves it and is in the process of getting a new pair of glasses this week. Definitely recommend it.