1. Steve Vaughan Pool Leak Detection

    1. Steve Vaughan Pool Leak Detection

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    Steve Vaughan Pool Leak Detection

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Steve Vaughan Pool Leak Detection

    Pool inspection

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    2 years ago

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    Lifestyle Outdoor - Hot Springs Jacuzzi purchased at Lifestyle Outdoor - Robert Castillo

    Lifestyle Outdoor

    (50 reviews)

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    You want a hot tub? Just go here! They've got a large showcase area full of Lifestyle Outdoor…read moremodels, ranging from the budget minded to high-end. Location is right on the corner of Del Mar and Fair Oaks. Plenty of metered parking out front and there's a dedicated space right next to it for visitors. Service is super friendly and they have hot tub supplies on site in case you need them. Bought one of their models back in 2018 and the purchase and delivery was super smooth. The whole process took about two weeks. Since then, the only maintenance I've had to do is change out the filters. Definitely recommend if you want to get your hot tub on!

    Lifestyle Outdoors sent a service technician out to repair a hot tub. The service technician never…read moreshowed the first time and told Lifestyle Outdoors he had inspected the hot tub and knew what the issues were. The second time he showed up I spoke with him, he had very poor communication skills and got worked up. He clearly had not looked at the hot tub as he tried dismantling my deck as opposed to simply lifting a deck access gate. He began to make me feel completely uncomfortable so I asked him to leave. The customer service at Lifestyle Outdoors really wasn't bothered and rescheduled for 2-weeks out with another technician. I asked if there was anything they could do to have it serviced sooner and they said no. I explained I would leave a yelp review for this and the customer service rep told me that was fine. So this is for extremely poor customer service.

    Inland Empire Hot Spring Spas - The world leader in portable hot tubs!

    Inland Empire Hot Spring Spas

    (134 reviews)

    $$

    GREAT CUSTOMER SERVICE!! We have had them out twice to fix some issues on our 2006 Hot Spring…read moreVanguard. They did a great job. We thought we needed them to come out again and when we called the woman in the office to make an appointment she suggested a way to fix it before we schedule a repair man. It worked!! So nice that they thought of the customer before squeezing money out of us needlessly.

    For starters James (the Manager) needs to learn how to talk to people. I ordered a Hot Springs Spa…read moreconnected spa kit ($499.00). And after trying to install...1) I needed another part to install and run with my salt water system & 2) this item didn't do what I needed it to do. So I wrote asking for a refund. They responded saying they don't refunds on electronics per company policy. Funny considering their website CLEARLY states no refunds on chemicals (nothing else is mentioned). Then it says there is a 30 day refund on Spa parts. Nowhere does it say no returns on Electronics. So I call and get James and with no willingness to help in any way proceeds to say no we won't return that item. And in trying to explain where I'm coming from (tough guy James) says "you just don't like to be told no" like a smart-a**. Be a D*** get treated like a D***...so I went off. So James and Inland Empire Hot Springs Spas....per your company policy I SHOULD be able to return this part. I will never order another thing from this company and I will be reporting this to the BBB. And James...just be nice and helpful next time....it goes a long way.

    Steve Vaughan Pool Leak Detection - poolservice - Updated July 2026

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