1. Steven Phong

    1. Steven Phong

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    Westminster, CA

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    7 months ago

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    1 year ago

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    Hair By Linn

    Hair By Linn

    (89 reviews)

    Linn was AMAZING, she explained the whole process. Got my hair to me DREAM hair color which no…read moreother hair stylist has been able to do. Simply OBSESSED

    Although I had a few good experiences with Linn, ultimately I got fed up with a lot of…read moremiscommunication. I have nothing against her level of English however unfortunately it does get in the way. It's frustrating when someone puts words in your mouth and make you feel stupid. As a business owner doing services for people I believe it's a given to get feedbacks from clients. Never once have I complained nor told her things were her fault. Ever. I went there yesterday and showed her a picture of how I'd like my hair. She informs me that my hair can't achieve that color exactly and also adding that I complain. Please. Let's pull up our whole chat here if we need to. I understood that 1000% as she kept repeating herself speaking condescendingly as if I'm not understanding. The thing is she wasn't understanding me. I then asked her her opinion on what would be the best option to go with in order to get it as close ( not that I was going to follow what she says I just wanted to see what her opinions were from a professional stand point) she then turned me away and canceled on me. Alright, cool. I get it. I can respect a business owners decision as they have the right to turn down any services, I still tipped her 80$ for taking off my extensions for me not that I had a lot left on my hair. I'm not that kind of person. however again I really frkn wish she could've asked me these questions over the phone so I didn't have to waste my time driving back and forth. But thank you linn, because of your lack of skills and confidence, I'm now here at another place my gf introduced me to as we speak. Very happy this worked out this way. Girl bye.

    Yashi - Van does a wonderful haircut every time

    Yashi

    (604 reviews)

    $$

    LOVE Tony!!! He is the best!!!! Always does a good job and I never have to worry. I usually book…read morehim every 5-6 weeks. You can walk in and see whomever you want, as long as they aren't busy.... Parking in the area/shopping center sucks.... It is what it is.

    I've been here a few times, and during my last visit, chị Hiền cut my daughter's hair. I absolutely…read moreloved the haircut, and she was one of the friendliest staff members I've encountered there. Unfortunately, most of the other times I visited, the staff seemed somewhat unfriendly. Yesterday, I brought both my daughter and my son in for haircuts. The salon did not seem very busy, so I asked if chị Hiền could cut my daughter's hair. She was busy, so I said anyone could take care of my kids. From the beginning, it felt like no one wanted to do children's haircuts. I'm not sure if it's because kids' haircuts are priced lower, but several stylists kept saying, "I have an appointment next" or "I'm busy." Eventually, one stylist agreed to cut my daughter's hair, and the front desk asked me to wait about 20 minutes for my son's haircut. I was perfectly happy to wait. However, the haircut itself was disappointing. Even my 8-year-old could tell it looked nothing like the reference photo we showed. He was just doing it the way he wanted despite I clearly told him what I wanted for my daughter's hair After waiting about 30 minutes while my daughter's haircut was being done, the front desk again asked if anyone could cut my son's hair. Once again, several stylists said they were busy or had customers. At that point I was frustrated and said, "That's okay, I don't need it anymore." What made it worse was that as I was leaving, I noticed a couple of stylists standing around without clients instead of helping with my son's haircut. I can honestly say that I've visited this salon three times, I tip generously, and I've never been picky. If you're considering this salon for children's haircuts, I would recommend looking elsewhere. In my experience, they do not seem to specialize in little boys' haircuts, and some of the staff are not particularly kid-friendly unless you already have a favorite stylist. Because of this experience, I don't think I'll be returning.

    Steven Phong - makeupartists - Updated September 2026

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