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    Stevens Creek Toyota

    3.5 (3k reviews)
    Closed • 9:00 am - 9:00 pm

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    Recommended Reviews - Stevens Creek Toyota

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    picking up our 2026 toyota rav4 phev xse from stevens creek toyota
    beno h.

    this year, i was hunting for a unicorn of a toyota. my wife and i went around the whole bay area, visiting toyota dealers, trying to get the 2026 rav4 phev xse. because of high demand and low supply, no dealers actually had it on hand. we worked hard, going from dealer to dealer, and at first thought we made a deal with a certain other toyota dealer out in gilroy. it seemed at the time like a good idea to drive further out to try to get a better deal. however, that dealer caused a lot of headaches. after pressuring us into signing papers for a purchase; when the delivery date passed, they told me that they didn't actually have the car for me, which seemed to say that they found a higher bidder. a good friend connected me with ray khandan and ray ansari at stevens creek toyota. wow, this was a much better experience. stevens creek toyota was honest and open throughout the whole deal. they treated my wife and me with complete respect and courtesy the whole time. we got a great deal on the car, and stevens creek toyota really got me the car. we signed papers with lance over there. we did indeed decide to buy a service plan since it made financial sense, but lance didn't pressure us. ray ansari kept in contact with me while the car was getting delivered and prepared, and he met with us to hand over the car. he explained everything well. i'm really happy with our experience at stevens creek toyota.

    I had a great experience purchasing my new Toyota at Toyota San Jose, and I especially want to thank Rod Lejat for making the whole process smooth and stress-free. He was very helpful, patient, and professional throughout the entire process. He answered all of my questions, explained everything clearly, and made sure I felt comfortable with my purchase. I really appreciate Rod's excellent customer service and the time he took to help me find the right vehicle. I would definitely recommend Rod Lejat to anyone looking for a Toyota and a great car-buying experience! Thank you, Rod!

    Around the time I checked in for maintenance service, got a text asking to buy my car. Weird timing.
    Elodie T.

    As far as I'm concerned, Stevens Creek Toyota has lost my business - I've been a few times over the years for maintenance services and it was never as bad as today. I had an 8:15 appointment - I did arrive 10 minutes late and it took another 10-15 min until I got fully checked in with the service advisor assigned, Jon Vu. I was doing a 40k service for my Corolla hybrid and was quoted $600 (I was sent a coupon and got $100 off). I said I was going to stay in the area and wait, and they quoted me 11-11:30AM. When I got the link to keep track of my vehicle, it said 12pm. All good, 30 min extra isn't too bad. Well, at 11:47AM, I got a message from Jon saying that the time of completion is now 1-1:30pm. I texted back (it was the same number linked as a text option in the tracking link) asking if there was any particular reason for the delay (I was wondering if there was any issue with my car). No response. At 1:40, after I had tried two of the numbers listed on the business card and after checking his desk (empty) I texted again asking for an update. Again, no response. I was getting very irritated at this point and stood outside to get some fresh air, and noticed him at his desk! Finally! I went and asked about the status about my car and it was ready. He gave the excuse that the mechanic had encountered an issue that took longer on the previous car. No apologies, no "sorry for the inconvenience/wait". Immediately processed it because I was there standing after no responses to calls. I had been there for 5+ hours. If I hadn't gone and asked for status, how long would they have kept me hanging? As far as I see it, they went way beyond their initial estimated time and showed no remorse. I'm not expecting much, but being treated like a paying customer to whom you owe at least some respect isn't asking for much. Anecdotally, I've asked friends who are also Toyota owners about Stevens Creek and either they've had bad experiences or once, a friend went with her husband, asked questions and the sales rep provided the answers to her husband. It certainly puts Jon Vu's questions to me at the start ("how are you guys finding the car? Any start up issues?") into perspective - I thought it was weird phrasing ("you guys") since I was a single lady by herself with no indication that anyone drives the car besides me. Yeah, I'm not coming back. I'll also mention that I got a text message from Stevens creek asking to buy my car shortly after I checked in at 8:30am. It sure was weird timing.

    Grand Highlander Hybrid in beautiful "Blueprint"
    Johnathan D.

    My wife and I had a great experience with Tony. She picked up a Grand Highlander Hybrid and Tony was very transparent and willing to negotiate. I understand they have a job to do and the car is in high demand. He let me know where the wiggle room was and was even willing to negotiate a great price without us being stuck at the dealership for hours. Tony even dealt with an issue we caught after the sale in a very equitable way. Buying a car is hard and let's be honest kinda gross sometimes. Not Tony though he is a very kind and respectful person. He took such time with the transaction and patiently answered all of my wife's questions. I can't thank him enough.

    Brian F.

    Huge thanks to Rod Lehat at Stevens Creek Toyota for making my recent vehicle purchase such a great experience. Rod was professional, patient, and very easy to work with throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made sure everything was straightforward and transparent. I ended up driving home in a 2026 Toyota 4Runner TRD Off-Road Premium and couldn't be happier with it. If you're looking for a smooth, no-pressure car-buying experience and someone who genuinely looks out for the customer, I highly recommend reaching out to Rod.

    Umudi O.

    Very disappointing experience. I took my 2019 Toyota C-HR in expecting an honest diagnosis and a reasonable solution. Instead, I was charged around $225 just for diagnosis, and then I was given a repair estimate of $13,102.49. Even worse, I was told that if I agreed to pay that amount, the part could still take up to 2 years to arrive. That is not a real solution. That is leaving a customer stranded after charging them a large amount just to identify the problem. I trusted Toyota for years because of its reputation for quality and reliability, but this experience completely destroyed that trust. A 2019 vehicle should not leave a customer facing this kind of failure, this kind of pricing, and no realistic repair timeline. Because of this experience, I gave up my Toyota, paid extra, and switched to another brand. My family will not be using Toyota again either. I am sharing this review to warn other people: be very careful, ask detailed questions, and do not assume you will receive a fair or practical solution just because it is Toyota.

    I had a very disappointing experience at Stevens Creek Toyota. I brought my truck in for an oil change, and the service advisor (a man with glasses) told me to leave it until 5:00 PM. I came back at the time he gave me, but he acted like he had no idea who I was or why my truck was there. To make things worse, the oil change was never even done. I wasted my entire day because of their poor communication and lack of professionalism. If they couldn't complete the service, they should have been honest and let me know instead of having me come back for nothing. This was frustrating and unacceptable. I hope the dealership improves its customer service and communication so other customers don't have to go through the same experience.

    TRD off road 4X4
    Joey N.

    Rod lehat is super knowledgeable and made the car buying experience effortless and pleasant. Also sharing his own experience with owning his Tacoma and that was reassuring. Wifey ended up getting a TRD off rd package and while finalizing the deal our son got one also. Definitely recommend Rod 10/10

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    Horrible work. Completely overtorqued my drain plug after a simple oil change. Never coming back.

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    Stevens Creek Toyota Reviews in Other Languages

    Ask the Community - Stevens Creek Toyota

    To 202x Supra GR 3.0 owners - anyone bring their car for service to Stevens Creek Toyota? What's your experience?

    Don't, I wouldn't recommend it. Just read the reviews. Service center is horrendous and does some… 

    Has anyone had cilajet done here for their new car? How did it go?

    I had the application done on my brand new car I bought two weeks ago. I personally think it was a waste of money but it's still too soon to tell. The application itself was fast they took a day but the car looks the same inside an out. I can… 

    Who is the best car sales person here at Steven Creek Toyota to help me buy a car? I heard "Josh" is very good and fair?

    By far go see Alex, I've bought 3 cars from him. No pressure and he listens!

    View All 4 Questions

    Review Highlights - Stevens Creek Toyota

    “Rod Lejat was super responsive, as he texted me right away asking to confirm my interest in buying a car.”

    Mentioned in 110 reviews

    Read more highlights

    Auto World Fremont - 1999 Subaru Forester

    Auto World Fremont

    (273 reviews)

    I didn't didn't even buy a car from him. That says I can't begin to express or find the words to…read moretell you how great this experience has been with this gentleman. We were communicating while he was out of town and I would have gladly bought a car from him. Instead I bought a car from somebody who will say is just basically I got screwed. And Chris is going out of his way to help me even though we have never done business. That is such a rare quality that I can only hope that anybody with enough sense would see this and buy a car from him. He has been overwhelmingly supportive, offered his help as best he can wherever he can, and even stayed in touch just talking back and forth about how badly things have turned on for me with the purchase of the car I made from somebody on Craigslist who is also a wholesaler kind of guy. Anyway five stars aren't enough. I'm sure whatever products he have or quality products. But beyond that the integrity, the kindness, the actual caring far beyond what must anyone would be used to or think possible. In fact I'm trying to find a way to get rid of or get out of what I bought and get something from him. I begun telling everybody about him. Anybody looking for a car. Again what an incredibly beyond professional professional doesn't describe it because he's beyond professional what an incredibly kind thoughtful and helpful human being

    Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

    The Car Store

    The Car Store

    (49 reviews)

    Fairgrounds

    Butch was wonderful in helping me find my first big purchase.. a car! He was very open to my…read morequestions and welcomed me into the experience with a family-oriented attitude. The whole feel of the place made me feel much more comfortable with the process and it seemed that he really understood what I was looking for. I've since recommended this place to some friends who were asking and haven't looked back since. Thanks to Butch and his family for such a great experience.

    Yesterday after work I called to inquire about a 2007 Honda Civic. I talked to Shane, the owner. He…read moresaid the car was still available. I went down there and walked the lot. I found it quickly. It was unlocked so I was able to sit in it and inspect it closely. Shane and another sales associate were inside the building. They both greeted me and welcomed me to the store. He got the keys for me and let me take it for a test drive. Upon return I decided to purchase the car. I had been looking EVERYWHERE for a affordable Honda Civic in good condition. We negotiated and agreed on a price and made the deal. I had a unique situation; I live in Stockton and had no way to get the car home that day. He allowed me to keep it on the lot until the next morning. Shane and his team are not stereotypical sleaze bag used car salesmen. Customer service and a welcoming atmosphere are a priority at The Car Store San Jose. They've been in business since '77 for a reason. They suit all budgets and I will be recommending The Car Store to my friends. 5/5 Stars

    H & K Auto Sales & Leasing

    H & K Auto Sales & Leasing

    (82 reviews)

    Steven's service is truly excellent! I did a 3-year lease on a brand-new 2026 Toyota Camry XSE…read morethrough Steven, and his price was better than any Toyota dealership I checked. The entire process was also incredibly quick and efficient. From signing the contract to picking up the car, everything took less than 30 minutes. Unlike traditional dealerships where you can spend hours negotiating and dealing with paperwork, Steven made everything smooth, simple, and hassle-free. He also does window tint and PPF at his company, and all of this was completed before I picked up the car. He's honest, professional, and very easy to work with. Next time we buy or lease another car--no matter the brand--I'll definitely go back to Steven. Highly recommended!

    This is the third car I've purchased from Steven, and once again, the entire experience was easy,…read moresmooth, and stress-free. From trading in my previous car to purchasing my new one, Steven made the whole process quick and convenient. He gave me a great value for my trade-in, which I originally purchased from him, and he also helped me get one of the best rates compared with all the other dealers I shopped around with. Steven is honest, straightforward, and very easy to work with. He doesn't pressure you or waste your time. One of the biggest advantages is that he can even deliver the car directly to your home, which saves so much time compared with spending hours sitting at a dealership. After buying three cars from Steven, I can confidently say that his service, pricing, and overall experience are better than any other dealer I've worked with. Highly recommend Steven to anyone looking for a smooth, honest, and hassle-free car-buying experience!

    Car Buying Buddy

    Car Buying Buddy

    (41 reviews)

    I found Howard on Yelp a few months ago when my wife and I decided to purchase a new Honda Odyssey…read moreElite because we now have a 19 months old daughter. I spent quite a bit of time on Howard's website reviewing what his service provides. To make the long story short, he helped us find the vehicle with options we wanted and he does the negotiating. Howard was able to locate the vehicle in approximately 3 days. He was very professional, honest, and easy to talk to. He explained the entire process to me and what I should be expecting, how the car market is specifically for the vehicle I am looking to purchase, price, as well as what to do when we are at the dealership. Overall I would highly recommend Howard to anyone looking to purchase a vehicle as I would use his service again in the future. Actually I will not do it any other way knowing most dealerships' goal is to extract as much money as possible from you.

    I've been interested in looking for a new car for months now & didn't expect to buy one within a…read moreweek! I hate going to the dealership, going through the hassle & being pressured to purchase a car with unecessary add ons & fees. I did my research & found Howard! He did all the searching & negotiating with the dealership for me. He was very responsive through text & gave me options to choose from. Howard gave me the best deal on an exact car that I've wanted! All I had to do was fill out the form with specific details that I wanted in a car. Highly recommend working with him to find a car. Thanks again Howard!

    Sell to DGDG - DGDG Buy Center

    Sell to DGDG

    (322 reviews)

    Willow Glen

    Stop letting your team members, loan agents ect commit fraud by signing lian contracts, selling…read morecars with major mechanical issues, using the "yoyo scheme" to sell cars. Use fair pricing, stop adding extra fees without the potential buyers knowledge. Your forms need to have dates, a contract should not be submitted without potential buyers knowledge. Fix all of your wrongs. Use integrety, honesty, caring and morals in your family owned buusness..

    Scammed by DGDG…read more Last year, I sold my fully PPF-wrapped Tesla Model Y to DGDG. During the evaluation, they told me they had to deduct $1,000 from the offer because the car was wrapped and they needed to remove the wrap before reselling it. I accepted the reduced offer based on that explanation. Months later, I was contacted by the person who bought my old Tesla. He found me on LinkedIn to ask some questions about the car. To my surprise, he told me the car was sold to him with the full PPF wrap still on it. I immediately called DGDG to understand what happened. Their response was, "You agreed to the final selling price, so there's nothing we can do now." I spent over 90 minutes trying to reach a manager. Everyone I spoke with said, "I'm not responsible; I'll connect you to the manager," and then the line got disconnected. When I tried to call back, I received no response. When I finally got connected with a manager, she said, "The buyer wanted to have the PPF, so we didn't unwrap it." And while I was still talking to her, the phone got disconnected again. I called back, but no one answered. This was a clear case of deception. They reduced the price claiming they had to remove the wrap, then sold the car as-is with the wrap still on, profiting from my loss. Avoid doing business with this DGDG. If they ask to reduce your car's value for any reason, demand clear documentation that explains the breakdown of the final offer and the reasons behind any deductions. Do not rely on verbal explanations. I regret trusting them.

    Stevens Creek Toyota - car_dealers - Updated September 2026

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