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    Lexus Stevens Creek

    4.2 (994 reviews)
    Closed 9:00 am - 8:00 pm

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    Justin L.

    While I've always been impressed with all Lexus cars for their amazing build quality, there have been two halo cars manufactured by them that have captivated my fascination from the moment I first laid eyes on them. One of course is the LFA. This supercar unfortunately was impossible to get when it was released in 2010. The other drool-worthy beauty is the LC500 with its rip-roaring, naturally aspirated 5L V8. Since its original release in 2016, I've dreamt of owning one of these. Given this, I've frequented Lexus Stevens Creek many (many) times whenever a LC500 hits their showroom. Over the years, I've gotten to know different sales staff (including Daniel and Dottie), the sales manager Jennifer, the finance manager Lei and the sales developement manager Andy Huang. Every single one of these individuals has always been so helpful, polite and courteous. They were never once frustrated by my endless window shopping. As much as I came close to pulling the trigger on a LC on more than one occasion, the rational side of my brain always shut things down due to needing the practicality of a SUV or large sedan. This cycle would likely never have been broken if it weren't for the era of large displacement, NA cars being forced to end soon. With the unavoidable extinction of the LC coming rapidly, I finally felt like it was now or never. I therefore called my buddy Andy Huang up and he had the perfect spec for me. From beginning to end, Andy and Danny from sales made the whole process such a joy. The best part of Lexus Stevens Creek in general is that they are completely against any sort of dealer markup or mandatory dealer add-ons. The deal they give you is honest and the best I've ever encountered for high demand vehicles. With the release of the LFA II or LFR supposedly on the horizon, I may soon find myself hanging out at Lexus Stevens Creek again.

    My husband and I are so ecstatic about our new Sunlit green machine! Say hello to "Sexy Lexy!"
    Candis M.

    Steve Yi helped us secure our new car within 24 hours. We played with the numbers until we could make it work. Thanks to his patience, understanding, and honesty... we closed the deal and walked away very happy & satisfied. He knew how much we loved the car that he made sure to stay in touch and move quickly. He walked us through everything and even done to driving away. Steve is professional and made sure we left with no questions. If you're looking for a Sales guy to help you make a purchase... ask for Steve Yi! He will take care of you till the end.

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    7 months ago

    Sales is helpful to negotiate with. They are less responsive in finding inventory. I got my phone number blocked by the sales person?

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    9 months ago

    The service is amazing, especially Ted Liu's team. Everyone is friendly, and they went above and beyond to exceed expectations.

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    Page 1 of 25

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    Review Highlights - Lexus Stevens Creek

    With Costco Auto program, we went to Lexus Stevens Creeks for the third time, and we met Herman Samaniego.

    Mentioned in 110 reviews

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    Longshot Auto Sales

    Longshot Auto Sales

    5.0
    (269 reviews)

    I had a fantastic experience with Jeremy in buying my first used car. He was really effective in…read morefinding a good deal, arranging everything with the dealer on my behalf, answering my many probably annoying questions, and setting up a clean otd price. Throughout it all, I appreciated that Jeremy was knowledgeable, no-bs, patient, and responsive. I never had to communicate with the dealer at all, until I showed up at the dealership for my test drive, where the salesman had all the paperwork ready to go. From test drive arrival to leaving the dealer with my new car, it only took 2 hours, which feels pretty efficient. I don't really understand how Jeremy gets paid because he didn't charge me for anything, but I'm so glad I found him.

    In one sentence: VIP CAR BUYING EXPERIENCE. (Excuse the…read morecaps, I want to emphasize how great it was. ) By now, Jeremy helped us buy two cars! One for ourselves and one for our friends. Both experiences were delightful, stress free (who would associate stress-free when you buy a car?) and quick. No hassle car buying - that should be his business's title. He helped us narrow down the list of cars we were looking at and make a decision that worked for us. He also scheduled all the test drives, negotiated the prices, and pointed us to a specific person at the dealership, a complete VIP experience. He did the same for our friends just this week, they bought a great car in a great condition, he negotiated the price down and steered them away from less desirable options. My friend was nervous (just like I was before ) because the process of buying a car is stressful. But after they got into the dealership and the car was waiting for them, they test drove and bought the car. My friend said: who would have thought that I can enjoy buying a car! And that's all thanks to Jeremy. Believe me I'm not hyping him up, he is professional, kind and customer centric. Thank you Jeremy!

    The Car Store

    The Car Store

    4.6
    (49 reviews)

    Butch was wonderful in helping me find my first big purchase.. a car! He was very open to my…read morequestions and welcomed me into the experience with a family-oriented attitude. The whole feel of the place made me feel much more comfortable with the process and it seemed that he really understood what I was looking for. I've since recommended this place to some friends who were asking and haven't looked back since. Thanks to Butch and his family for such a great experience.

    Yesterday after work I called to inquire about a 2007 Honda Civic. I talked to Shane, the owner. He…read moresaid the car was still available. I went down there and walked the lot. I found it quickly. It was unlocked so I was able to sit in it and inspect it closely. Shane and another sales associate were inside the building. They both greeted me and welcomed me to the store. He got the keys for me and let me take it for a test drive. Upon return I decided to purchase the car. I had been looking EVERYWHERE for a affordable Honda Civic in good condition. We negotiated and agreed on a price and made the deal. I had a unique situation; I live in Stockton and had no way to get the car home that day. He allowed me to keep it on the lot until the next morning. Shane and his team are not stereotypical sleaze bag used car salesmen. Customer service and a welcoming atmosphere are a priority at The Car Store San Jose. They've been in business since '77 for a reason. They suit all budgets and I will be recommending The Car Store to my friends. 5/5 Stars

    Personal Car Shopper

    Personal Car Shopper

    4.8
    (143 reviews)

    It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

    Since I bought my first 2 cars with Arkady back in 2014, I've replaced 2 of them with Arkady's…read moreservice. Arkady got me better value for my budget and made the process quick and painless. Trusting Arkady with my car purchase saved me time, money and headache. Arkady is not only a phenomenal professional, he is a great person and I highly recommend using his services.

    Sell to DGDG

    Sell to DGDG

    4.2
    (322 reviews)

    Stop letting your team members, loan agents ect commit fraud by signing lian contracts, selling…read morecars with major mechanical issues, using the "yoyo scheme" to sell cars. Use fair pricing, stop adding extra fees without the potential buyers knowledge. Your forms need to have dates, a contract should not be submitted without potential buyers knowledge. Fix all of your wrongs. Use integrety, honesty, caring and morals in your family owned buusness..

    Scammed by DGDG…read more Last year, I sold my fully PPF-wrapped Tesla Model Y to DGDG. During the evaluation, they told me they had to deduct $1,000 from the offer because the car was wrapped and they needed to remove the wrap before reselling it. I accepted the reduced offer based on that explanation. Months later, I was contacted by the person who bought my old Tesla. He found me on LinkedIn to ask some questions about the car. To my surprise, he told me the car was sold to him with the full PPF wrap still on it. I immediately called DGDG to understand what happened. Their response was, "You agreed to the final selling price, so there's nothing we can do now." I spent over 90 minutes trying to reach a manager. Everyone I spoke with said, "I'm not responsible; I'll connect you to the manager," and then the line got disconnected. When I tried to call back, I received no response. When I finally got connected with a manager, she said, "The buyer wanted to have the PPF, so we didn't unwrap it." And while I was still talking to her, the phone got disconnected again. I called back, but no one answered. This was a clear case of deception. They reduced the price claiming they had to remove the wrap, then sold the car as-is with the wrap still on, profiting from my loss. Avoid doing business with this DGDG. If they ask to reduce your car's value for any reason, demand clear documentation that explains the breakdown of the final offer and the reasons behind any deductions. Do not rely on verbal explanations. I regret trusting them.

    Capitol Hyundai

    Capitol Hyundai

    4.2
    (1.7k reviews)

    Headline: 35+ car purchases later, I've finally found the perfect experience…read more "I am incredibly impressed with Capitol Hyundai's 'No Brainer Hassle-Free' process. In the last six months, I've purchased both a 2026 Tucson Hybrid Limited and a 2026 Ioniq 5 Limited here. Stephen Fitch was an exceptional sales consultant. As a 74-year-old who has purchased over 35 vehicles, I've seen every dealership trick in the book. Stephen was a breath of fresh air--patient, knowledgeable, and zero-pressure. I especially appreciated that there were no 'required' add-ons like paint sealant or fabric protection marked up over the MSRP. I was able to negotiate fairly, utilize dealer incentives, and secure Hyundai rebates that saved me significant money. Danielle Torres made the paperwork a breeze. She presented warranty and service options informatively, but remained professional and pleasant when I declined. A huge plus: she scanned everything and sent it as a PDF rather than handing me a heavy stack of paper--perfect for my electronic filing system. Before I drove off, Stephen took the time to ensure I was comfortable with the high-tech features of my new EVs. The dealership is spotless, well-managed, and the detailing team did a superb job. If you want transparency and a higher standard of service, look no further than Capitol Hyundai and the DGDG group."

    I've been meaning to write this review for awhile now…read more 2011 Hyundai Elantra. We had issues with the car in 2021 (within the 10 year warranty). The car was shaking, so we brought it to Capitol Hyundai. They replaced some coils under warranty. Next year (outside warranty), the same issue. They said we needed a new engine ($8k). I'm no detective, but that sounds like they put a bandaid on it that lasted long enough to make sure it went past the warranty period. Why ever buy a Hyundai again if the local dealership does shady things so they don't have to honor the warranty. What's a 10 year/100,000 mile warranty worth if it's not honored. We were already in the market for a new car at the time...an Elantra Hyundai. Good price and lots of features. So they made $8k in the very short term. Lost out on $25k+ in the near term. Lost out on all future maintenance and repairs. All that money went to Toyota Sunnyvale instead. Currently, we've been looking at new vehicles to replace a 2014 Mazda, so they lost out on $40k+ and the subsequent maintenance and repairs. Yeah, we're those people who go to the dealerships for maintenance despite the high prices because of peace of mind. The only way we'd ever entertain buying Hyundai again is if they refunded us back the $8k and the money we spent on a rental car while waiting for the engine replacement to be installed.

    Lexus Stevens Creek - car_dealers - Updated June 2026

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