It looks like I am the outlier with this company. The repair was just made today, and I could not…read morebe happier. I called for an appointment to repair my 9/10 year old 'Profile' refrigerator Sunday afternoon. The earliest appointment was for Tuesday, between 12 and 5. Luckily my refrigerator cycled back on before the food started to spoil but went down again a few hours before the repair was scheduled. Brian arrived at 12 and based on my description on the telephone, had diagnosed the problem. He had the repair part in hand. 20 minutes later he was done, and the refrigerator was humming again. Before he started, he did explain that labor was guaranteed for only 30 days, but the part had a 5 year warranty. Things could go south, but I was relieved with this fix, especially since it was 1/6th the cost of a new refrigerator--not counting the hassle of trying to save my food, shopping for a new unit, and waiting for it to be delivered. The technician was pleasant and knowledgeable. In general I have been very satisfied with my GE Profile appliance and repair experience. No one ever likes to pay for repairs, but it seemed reasonable to me. If I had to pay for labor again next year, it would still be worth it.

canceled 1 hour before a repair scheduled 5 days before hand. Then told they don't service the…read morearea.

I had the pleasure of speaking to Steve on the phone about my dryer and he diagnosed my issue over…read morethe phone. He came to my house on time, diagnosed it, came prepared, fixed the problem and didn't leave a mess. I appreciate the service and that you didn't try to empty my banking account. Yes I did schedule him to come back next week to work on my freezer. When you find a good service man you have them fix everything!!

Excellent same day service, very respectful and knowledgeable. Very good service.read more

Helped us out on a sunday in a pinch. Teddy is a good guy with the right know how. Thanks!read more

I purchased a refrigerator and a dishwasher from this establishment. Less than a year after…read morepurchase the fridge stopped working. I called the owner and was told someone would come out that day which was not convenient for me, so I asked to have a repairman come on that upcoming Tuesday. He agreed . I took the day off ..no one came. He called me 6pm to tell me his truck broke down. I called again and he rescheduled. Again...No one came. I feel I was sold inferior merchandise so I'm alerting other potential customers to avoid this business. They do not stand behind their products. They just take your money and run!!!!! They are rip off artists. I actually give them a 0 stars rating. And to top it all off, I still have to get another fridge .

Tried them twice. They charge you to come out, they don't even attempt to repair and lie to buy new…read moreparts and pay for installation. Biggest rip off. Do not waste your time or money on this company.

Avoid these people at all cost. They are a call center referring out work to some horrible people…read morewho will take your money and leave you with your appliance worse than it was before they came. They sent out a guy name Roland who runs a business called fix it man appliance repair. He is horrible! I paid him 200.00 and my washing machine is worse than it was before he touched it. He has no clue! And then when I called him upset, he told me that I had a bad attitude! And then trying to reach back out to these people proved just as bad! They are horrible. Please find someone else! DO NOT USE THESE PEOPLE!

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

I HIGHLY RECOMMEND Pay-less Appliances at 8914 Michigan Ave, Detroit! They provide excellent and…read morefriendly service and have affordable prices. I bought an older washer and dryer in great condition. They delivered and hooked up the machines. Everyone has been kind, helpful, knowledgeable, and communicative. I'm very happy with my purchase.

My rating is Zero my rental office scheduled visit l wasn't there to supervise didn't know l…read moreneeded to until l made it back complain made with Helen O dean Butler Apts He left my dryer vent unattached on floor Lent everywhere

Do not do business with this company sold me two bad hot water tanks in 4 months. Does not keep his…read moreword on warranties. AVOID !!!!!!!!!!!!!!!!