I recently brought my classic car in for some repairs. I was treated exceptionally well. The…read morehonesty & service was 5 star. I have already referred them to a couple of friends & will be back myself.

trying to get tires rotated can be needlessly time consuming. I stopped in and simply asked. Since…read moreI was local, I returned 90 minutes later and, as promised, tires rotated immediately. I'm normally out of state but when back in state this will be one of my preferred providers.

Courteous, on time, thorough service. Good to know someone to maintain my car who is worth the…read moretrust.

Paul is a GREAT manager,Erick is the best,very honest, and the other guy is good but still…read morelearning. I rate the whole place A++++++++++

They were very helpful and got us in right away!!! I highly recommend this place!! And the people…read moreare very friendly!!

Was charged $800 to get my car fixed and it came back with the same problems and then some. Was…read morealso charged for fluids after I already purchased with the parts and then they proceeded to not even use these fluids on my car. I would NOT recommend taking your vehicle here.

BEWARE...False advertising and price gouging. Since Dad…read moreretired his son ( I believe) is going to destroy this once great business. They diagnosed my sons car and quoted DOUBLE what other places charge. $1800 just for a catalytic converter part????? They advertise free diagnosis but then charged a $75 fee??? We won't be back and won't ever recommend them again as we have for years.

I cannot thank Shorewood Auto enough!! My husband and I have an older car that we just cannot…read moreafford to trade in at the moment. They had the car for less than two weeks and fixed EVERYTHING (timing chain, oil pan, gaskets, you name it - it needed it!!) that was wrong with it at an affordable price. They kept in contact with us the entire time and answered all questions we had. I feel like we can breathe again knowing the car is running like a champ. Thank y so much for all of your help!!

Absolutely frustrated with Mavis Tire and their complete refusal to honor their tire warranty. I…read morebrought my AWD Mazda SUV in because of the tires I purchased a year ago has severe outer edge chopping that is causing a loud howling noise while driving, along with obvious feathering on the edges. Even the dealer confirmed the tires are defective and causing the noise. Instead of standing behind the warranty, Mavis Manager wants to replace only ONE tire on an AWD vehicle. Which we contacted corporate for help with the issue, we were told by the Manager of the store that we should hear something in a couple of days, so far after calling corporate and speaking with a few people, who blames the store management for not sending the correct tire information, it's been almost 3 months and nothing yet, still waiting for corporate to call. Anyone who understands AWD systems knows mismatched tread depth can cause drivability problems, pulling, and unnecessary stress on the drivetrain. Replacing just one tire is irresponsible. What made this even worse was hearing Kevin, the manager at the Joliet Mavis location, openly admit that "corporate just bounces people around and does the minimum if they do anything at all." That tells you everything you need to know about how this company treats customers after the sale. They were happy to take my money when I bought the tires, but when there's a legitimate warranty issue, suddenly they want to do the bare minimum and ignore the actual problem. Between the road noise, uneven wear, and poor customer service, I would never recommend Mavis Tire to anyone. Please let friends and family know to not go there. Save yourself the headache and go somewhere that actually stands behind their products and warranties.

I was going to Chicago for the weekend and the low tire pressure light came on. I stop by to see if…read morethey can fix it and Rich and Kevin fixed my car and I finished my trip up north for the weekend. Thank you Guys for everything you did.

Horrible customer service. The cars waiting for air check were not acknowledged. 4 cars, 2 left…read more... I called their number and was never picked up

I am extremely disappointed with this place…read more I bought tires in July 2025 and had them installed here with no issues at all. Everything was supposedly "perfect" at that time. Yesterday, my daughter -- it's her SUV -- had ONE tire losing air. I told her to go back because the tires have a warranty and simply get the leak fixed. Instead of repairing the issue, they told her one rim had corrosion and that the "best option" was to replace ALL FOUR rims for $700. She went in for a simple leak repair on ONE tire and walked out spending $700 on four rims she did not plan to buy. Because she doesn't know much about cars, she trusted what they told her. That is not right. When I spoke to the manager, the only thing he said in their defense was that "that was the option she chose." That was his entire explanation. He also told me he has been "helping people for 30 years" and that this is what they do with all customers. That response was unbelievable. Instead of taking responsibility or even acknowledging the situation, he completely dismissed my concerns. If this is how they treat customers -- especially those who don't know much about cars -- that is a serious problem. Offering the most expensive solution right away instead of attempting a simple fix first feels misleading and predatory. I have already filed a complaint with customer service. I expected honesty and integrity, not pressure tactics and upselling. Very disappointed.

If I could give them 100 stars I would. I was told by another auto shop here in town I needed all…read morethis work. I was Leary, it just didn't sound right. Anyway I ordered the parts but something told me to bring the car to AD Joliet and hv them put them on. I dropped my vehicle off with parts and all. Chris called me and stated, you don't need any of this. I was shocked, and ever so grateful for his honesty. He could hv put those parts on and charged me, however he didn't. I'm forever grateful of his honesty and the fact that he isn't trying to rip off everyday people like myself. If you're looking for a good honest mechanic, you won't be disappointed.

This is the best mechanic shop. They do good work and are honest Polish men. I will be back!read more

I had a VERY bad experience with Firestone Complete Auto Care and I will NEVER be going back. I…read morewent there because my car said "Service Power Steering." My car has never had any problems before, so I didn't even know what that meant. The guy told me to leave it and come back later and they'd let me know what was wrong. When I came back, they gave me a huge list of things "wrong" with my car, which already didn't sit right with me because again my car was perfectly fine before I came there. I was planning on getting a second opinion, but before I could even do that, my car stopped turning on completely. It just started making a slow ticking noise. Come to find out, ALL of the oil in my car was GONE. That does NOT just happen out of nowhere. I had a good amount of oil before I brought my car there, and somehow right after I leave, it's magically empty? Why was my oil even taken out in the first place? The only thing I can think of is to try to "prove" I had an oil leak which makes zero sense. That is extremely dangerous. You can literally destroy someone's engine or put them in a dangerous situation doing something like that. As a woman, that whole experience felt disgusting, disrespectful, and like I was being taken advantage of. I don't recommend this place AT ALL. Be very careful bringing your car here. The people working on my car and the guy I spoke to can honestly go to hell for that. Yall are lucky IF I don't file a damn police report on yall ass! KISS MY ASS!

Paul was absolutely outstanding! As a woman going in with my daughter's car and not having very…read moremuch car knowledge, I was worried they were gonna try to oversell me or make me feel like I need things that I don't really need, and it was the complete opposite! We will absolutely be back in the future!