scheduled an appointment a week+ in advance! I always do early times (right at open) the girl said…read moreWednesday morning was free. Get there, he was working on a car already. Okay, NBD. she said call you in an hour so you can bring it in. NO call. I gave them TWO hours! I head back that way and "Zigi" wants to talk to me. all types of nonsense. they close at 3pm i came in at 6:30am for my SCHEDULED time!! i know for a FACT what needs to be done on my car would've only taken 2-2.5 at MAX! at 9am you're arguing with me "i need time , i need time with your car" well no shit !! i gave you time , not my fault you DID NOT and don't go by your appointment book !! appointments are there for a reason !! i need my car by 1pm .. again i showed up at 6:30am!!! thats plenty of time!! if they follow the SCHEDULE!! i told him I'll just go elsewhere and he shouldn't be treating or talking to customers like that . He yelled out the door , "you're not a customer you haven't even been here" you serious ?!? i am LITERALLY here right now , i had an appointment SINCE LAST WEEK !!! scheduled for the AM at OPEN !! i am a customer ! i will never go to zigis again !! first encounter and last !! MIDWEST in Morris ALL THE WAY !! At least they follow appointment books , if i say something is wrong .. they even tell me come in next day ! not to mention , NOT allowed to WAIT for my car there ?!? that seems sketchy asf .

Steve is the man, you need tires or auto service he's the guy for the job…read more I had a tire blow out on my 1996 Impala SS in the middle of the night that left me stranded and he came over after hours to remove the wheel with the flat tire to take back to the shop and replace the tire to get me back on the road, such a nice older gentleman that makes you feel like family, support your local businesses!

If you're looking to get it right the first time-quality, and you're looking for fair pricing-price…read moreworth the quality, and you're looking for excellent customer service-nice people that know what they're talking about... you'll get all that and MORE at PAUL'S!! I was married to a mechanic. All my automotive needs were cared for, for the price of only the part. At a moment's notice-if I ever found myself in a jam, all I had to do was make one phone call. I was extremely anxious when I no longer had that. But then I found PAUL'S! From my first visit 5+ years ago through today, they have NEVER let me down!! Way to go Mike, Dustin, Adrean, Liz and yes, even YOU Paul!! Keep up the good work!!!

I travel from several towns away to this shop because I can always count on them to be fair. There…read moreare lots of shops in town, but finding one that you feel good about can be a challenge. John and his team are the best in town. Locally owned and trustworthy, I don't know much about cars, so it's a vulnerable experience when my car is down. I have never felt mislead or taken advantage of here. I recommend this shop to everyone.

They go above an beyond. I jut needed minor work and generic parts would not work, so they drove 50…read moremi one way to get them!

Brought my wife's car in to have the timing belt replaced at 90k miles on Monday, they called…read moreWednesday to let us know the parts were in and by Friday the job was completed. Five star service and reasonably priced. Brought the car in Friday morning and drove it home that afternoon. Highly recommend them for any car service.

My car was towed to Midwest on a Sunday. Of course, existing appointments came first on Monday. In…read morespite of that, the attention and service I received was courteous, thorough, and outstanding. Thank you!

I called on Tuesday to ask for a tire alignment and four new tires of a certain brand and I needed…read moreit done on Thursday. I talked to John who said it was impossible because Thursday was completely booked and that he would need to order those tires special. I needed it done because I couldn't drive my car any longer, REALLY bad tires. So John said he would squeeze me in. I dropped off my car at 8:30am and hoped for the best. I called at 4:10 to see if it was done and he was just making up the bill. When I got there, he was still scrubbing the blue tape off of the new white walls. He insisted that he was going to get it all off before I left. Who does that?? To take the time making sure my tires looked nice, well that's just amazing!. When I drove away, it felt like I was driving a new car! The front end alignment was perfect. When I let go of the wheel (for a second) the car stayed straight as an arrow! Oh, and did I mention that my car is a 1991 Cadillac? Yep, John breathed new life into my beloved car. That car belonged to my father who passed away in 2008. I feel he is with me everytime I drive that car. John is a little quirky but he does a great and thoughtful job! I moved into the area in 2012 and didn't have a mechanic, well I certainly do now. I highly recommend Tire Zone. Don't let the places looks fool you, they are very good at what they do!

Fantastic service from an amazing auto shop!!! My car had a radiator issue and Tony fixed it in a…read morematter of minutes! Amazing hospitality I will definitely be returning and recommending Tony's!!!

Tony's Pit Stop, is bar none the worst auto repair shop I've ever encountered. I've been told so…read moremany horror stories, keep it to my own.. Just under $800 bill for work that was not done. Before okaying the work, I asked Tony what was being done. Tony touched a censor, leaving his fingerprint on it, it had obviously never been touched before as left a big smudge. After work was finished the car was just as messed up. Took a look under the hood, the same smudged fingerprint was on it, obviously an old, and same piece. Told me sorry, he'll fix it, days later I'm told the car had rod knock and would soon be useless. He contested the visa reversal and won, even with a letter from Subaru stating none of the work was done. Fuck Tony and the horse he rode in on.

I was truly disappointed I'm this place, mostly the uncaring kids that work there. Six days after…read moremy car was towed there (including the weekend, to be fair) I stopped in to take a picture of the codes necessary for the correct part. Kraig was good to tell me them over the phone the day before, but it sounded like he said it was a PCM, when in fact, it was a BCM. Wish he would've been more clear, but not a big deal. When we were walking out there, we noticed the right rear tire was flat, even though my car was towed there & was a-ok at that point. Kraig stated it must be a slow leak; wasn't like that a couple of days ago. This was a Tuesday, yet they're closed on weekends (??). In checking out the tire, he then said it was getting low in 3 hrs. Be that as it may, When I picked up the car after it was done, immediately I saw big white scratches on my rear bumper that was not there before. Went in to inform Kraig & while we were looking at it, I then noticed a smaller mark on the front bumper, which was completely repainted just a few months beforehand & was also fine when it was towed there! He tried to downplay it & said he'd get ahold of the owner. In the meantime, I received photos from the tow truck company proving it was fine upon arrival there, yet Kraig said the owner was only willing to pay for the back bumper! Thankfully I disputed the charges with the AMEX (HIGHLY RECOMMENDED), so then he caved in & paid for both bumpers. I later found out they will actually use a quad runner ATV to push in and out cars if necessary!! The tire was suspicious since it happened well into their possession, but I let it go since I wanted nothing else than to move on & put this behind us. If all this wasn't enough, they didn't even have the courtesy to use a paper floor mat, so my car was rather filthy especially on the driver side. Unless you want your car treated like this folks, there are places very close by (Ewerts Automotive, Art's automotive) that treat their customer's cars with more respect & are much more reasonable. Low integrity automotive charges approx $185/hr, which is comparable to dealers!!

My 2023 Pathfinder was in for an oil change about a month ago. Last night, while attempting to…read moredrive my daughter to Mayo during an emergency, the engine and oil lights came on. Integrity asked us to bring it in immediately. Upon inspection, the car had blown a gasket. Integrity is fixing this for us for free today. After all that we've been through this week with my daughter being in a car accident and the secondary emergency for a pre-existing condition, I cannot emphasize what a blessing this is. Thank you for taking care of us when we most needed it. There is no better place to take your vehicle.