I have very little confidence in this operation and I would never reccomend this shop. Nothing but problems after they put an engine in my truck; never had more then a few days wtihout and insane number of engine related codes and problems. read more

They had a shop in Plainfield on US30 and I serviced my Jeep there several times. As far as I am concerned only the best about quality of work and decent pricing. I miss that shop in the area. read more

Poor communication, RUDE, only give you minimal info about your vehicle because 'there's no way you could understand it.'

My truck is a bit older, I took it in and asked them if it was the transmission. We took a ride, and he said that it wasn't transmission, it was a linkage issue. He said he was full today, but to bring it next week. I called today and they said to bring it in. I left it with them. They called me a couple hours later and said it was done. They also fixed another small issue. They DID NOT gouge me in labor and fees. The fees were very reasonable and my truck runs like a dream. The owners & mechanics may not be focused on "customer butt kissing" but they know their job! Some people are not conversationalists, if they know what their doing, more power to them! read more

Consumers beware of this Hack. Warranties are never guaranteed. They curse at you in the phone and do very poor work. Reuse used parts on rebuilds and you'll end up paying for the repair again some where else. Buyers beware..SCAMMER read more

Recently had a new exhaust installed on my truck here, the guys did a great job.. They always take care of my friends vehicle whenever it breaks down.. Tony & the guys always take care of problems.. read more

My engine went out on my 2003 Accura MDX. I paid Morris to replace my engine. A week later they told me that my Transmission was also burned completely up internally (which is impossible). But, they had my car. Morris charged me an extra $2,750 to rebuild my transmission. The engine work cost me $2,300, and a battery (that I did not need) $199.00. Morris is not a reputable business. Also, they pushed dents with motor oil hand prints on the tailgate door. When I asked the owner why I had new dents in my door, he talked to me (after I paid them $5,411.56) like I was a dog! The owner had a tantrum like a one year old!!! To add insult to injury, the work was amateurish at best. I had my car towed back to Chicago and fuck their warranty. I will see them in court! If you want to get ripped off by liars and racist jackasses, go to Morris Transmission & Auto Repair. I give them a minus 5-Stars. read more

Terrible customer service. Terrible attitude. Terrible mechanics. Couldn't repair our transmission the first time correctly or timely. It took over a month to get our vehicle back. Once we did get our vehicle back, it wasn't done correctly. They claim to back their work for 1 year and so many miles. Well it wasn't done correctly so we took it back. We got the same run around and than they demanded more money to fix it even though they never fixed it correctly and it was under warranty. This was a car accident so the insurance paid them a fat check. They pretty much took the money and ran. They gave us the run around again and than told us they refused to work on the car and to get a lawyer. These people are total scammers and shouldn't be in business. Stay away at these people at all costs. They will scam you out of money and leave your car in shambles. Now our insurance company is going to have to bring in lawyers. You would think after all of the trauma of an accident they would be decent human beings. Nope. They are scammers.Ive contacted the bbb. For insurance fraud. Anyone else with problem I highly recommend to do the same. Totally unacceptable. read more

Walk in today with girlfriend to have trans looked at owner was a prick didn't want to seem to help us so we left would not go back to this place said shop was 2 weeks behind maybe if he got off his ass and did some work read more

My first contact with this business was over a year ago when my pickup broke down in Morris. They arranged for a tow, and the truck was at their shop within an hour. The subsequent repair was done quickly and was reasonably priced. They also spotted an obscure problem that had been causing repeated problems for years (a corroded bonding cable to the frame) and fixed that as well at virtually no cost. I have been back twice since, and have always been satisfied with their work, price, and demeanor. I have encountered no evidence of "attitude" as described in other reviews, in fact, I am most impressed with their ethics. They have never suggested replacing anything outside of the scope of the original repair agreement, and they work hard to minimize costs. Their labor rate is on the low end for shops in this area, and they will do work based on time and material rather than use "the book" where you may be charged much more labor than was actually spent. I trust these guys. Within the next week or two I will be back for them to replace an entire exhaust system from manifold to tailpipe. It will not be cheap at probably 10+ hours of labor, but I am confident that I will get a fair deal and that the work will be skillfully done. Walk in with reasonable expectations and you will be delighted that this place is available to do your repairs. Recommended. read more

So I won my civil case against this slimy lying trashy hell hole of a garage....they were to chicken to show up....I have so much evidence they didn't stand a chance and they knew it!!!.....if you want to get ripped off and have your car fixed with used parts from a junk yard and bunch of kids running the garage you drop your car off at...then you want Tony Phillips to fix it......cause that's exactly what'll you'll get...it you want it done right take it davidsons in morris ...they're right across the street from Dairy Queen.....good luck to anyone who does business with them read more

This is the most unprofessional business I have ever dealt with. The owner didn't agree with me on the fact that he should pay for my Van getting hit in his parking lot while It was waiting for over 2 weeks till (they can get to it) so he came out and told me to shut up about 4 times and after telling me to leave he said he would pic me up and drag me out if I didn't leave. I had to file a police report and am taking him to court. I could give you lots more of the negative service I got there but just don't go there. read more

DO NOT trust this shop. Horrible, dishonest service. Preys on the large volume of traffic on I-80 to Chicago. My car broke down on I-80 and unfortunately this was the closest shop. I paid $500 to have a " new" alternator installed. Just 6 weeks later this part failed. I called Morris Transmission & Auto Repair for information- I simply asked for the part number so that my local shop ( I live 2 hours away) could have it replaced. The part # was not listed on the bill.When I asked her where she ordered the part she responded " you couldn't find it if you tried" During this call Laura ( who refused to give me her last name) became instantly hostile and verbally abusive. She refused to give me the information and would not cooperate in a discussion at all- calling myself and the local shop dishonest. A representative from my local shop called and she was treated with the same disrespectful attitude. Laura continued to yell and bully me, saying I would have to somehow get my car all the way back to her shop so they could determine the truth. I believe that a used alternator was installed and I was charged for a new one. This is a matter of safety. Serious injuries could have occurred due to this shops lack of ethics.The battery was near to exploding- several individuals, including my son, were lucky to avoid the serious injuries that could have occurred if this battery would have exploded I have submitted a formal complaint to the BBB and am pursing legal action. Upon receipt of a letter from my lawyer the owner ,Ray Apple, replied that he plans on seeing me in court. I urge anyone who has had similar experiences to come forward and pursue legal action against this business. read more

This place is a rip off, their work doesn't hold up, and they don't honor the warranties they sell. The owner swore at my wife, worked on my truck first, and then called me to tell me it would be $1000, that even tho I had a 12 month warranty and it was only 7 months, he wasn't honoring it, and if we didn't like it, he would hold my truck at $48 a day. My wife has a video of him cussing her out and getting in her face acting crazy! Be very careful when you take your vehicle here. Every Trans they did for us started slipping within a day! They are not honest or professional! Wouldn't recommend them to anyone. Hopefully Hove Nissan stops recommending people to them! read more

My vehicle had a bad smell of fumes coming through my vents. I pulled off into Morris Transmission to see about getting my vehicle looked at. I walked in and the man at the counter stared at me for a few minutes then finally said "can i help you". He was immediately rude from the second i walked in. I told him the situation and that i had just spent $2300 at a different shop to have things fixed but it was a good 20 miles away so i wanted to stop in and see if this place could take a quick look because the fumes were making me sick. I asked if he charged and he rudely says "Does it look like my mechanics work for free?". I said well i just wanted to know if you charged just to take a look or see where the smell is coming from. I was unsure if the vehicle was dangerous to drive. He continued giving me an attitude. He said "Well you didnt just spend $2300 HERE at MY shop so take it back where you got it fixed" I asked him "Are you always this friendly" and he started giving me MORE attitude and yelling profanity at me calling me a "Stupid fucking bitch". I threw my hands up in the air and went to walk out, upon which i spilled a bowl of candy on accident. He took a piece of candy and whipped it at the back of my head as i walked out the door. I went back in and yelled back. I tried to grab a business card to see who i was dealing with the but girl at the front desk told me "You better get the fuck out of here you dumb bitch" and pushed my hands away from the business cards. I demanded i talk to a manager and she said that his man was the manager/owner. If i was not so shooken up i would have called the police for him throwing things at me and the girl grabbing at my hand. I simply went in to ask a question and was treated with disrespect. I have never met someone so rude and awful. SAVE YOURSELF THE FRUSTRATION. THIS MAN IS DISGUSTING. read more

I will never go to this place...I was treated with total disrespect What can I say, one star is as low as it will go. The owner of this place treated me with complete disrespect. When I claimed my truck was still under warranty from a dealer I bought it from he replied, " This is my F'n shop and I am going to tell you how its going to be" Honestly I don't remember if he swore at me or not but I couldn't tell over the yelling, and this is the OWNER OF THE BUSINESS. My truck is still under warranty but after that remark I am taking my business elsewhere. I don't feel comfortable even leaving my truck at this business. When I described the problems I was having and told him the speed to go to feel the transmission slipping, he said we haven't found the problem and we recommend you leave the truck here. I could recreate the problem every time I drove, why can't "trained professionals" do the same within 20 miles. I say 20 miles because that is what was on my odometer when i picked up my truck, and that is how many miles they put on my truck "test driving" it. That would have been acceptable if they would of found a problem but they didn't. The dealership I bought my truck from gave me a copy of the warranty from this business in case I had issues and the business refused the written warranty with my vehicles VIN on it. I just hope everyone reads this and doesn't make the same mistake Dodge Ziegler did by sending my truck there (that is a whole other story). When I went somewhere else in town for a second opinion, their lead builder diagnosed the problem immediately. read more

This is by far the worst company I have ever come across. They are incompetent, ignorant, thieves. They now have $1400 dollars of ours and our truck is still not fixed. They gave it back to me three times, each time never fixing the problem. On the fourth try they actually thought they were going to get some more money out of me. After paying $1400 for them to tear apart a trans case that wasn't necessary they expected me to pay for the correct part. The total cost to repair my truck in reality should have been well under $300 including parts. They took $1400 and had my car for three weeks, only to have nothing repaired at all. I honestly don't know how people like this sleep at night. I would be more than happy to get in on a class action law suit with anyone who is interested. This guy needs to be stopped. If you have had a successful claim with the BBB please let me know. That will be my next step. Pass the word on before they rob one of your friends or family members. We do not need businesses like this in our communtiy. They own another shop in Plainfield called Lata Transmission. visit merchantcircle.com to see many other unhappy customers. Run as fast as you can. Zero stars should be an option for this place read more

Witnessed their tow driver driving erratically and tailgating a car that was a third of its size. Called the company to let them know, and they didn't seem concerned he was endangering the lives of other motorists. Next time, I'll just call the police. read more

This shop replaced parts with used parts and called them new. I do not recommend this shop to anyone. Poor customer service and untrustworthy. After over $500 in repairs, myself, my family and others were put in a dangerous situation due to the failed used parts. The owners were disrespectful and degrading towards my mother, a former officer in the U.S. Navy. This shop has a lack of integrity. read more

Beware of this company!!!! I had my transmission rebuilt in June 2012, drove my car for 2 weeks and started having problems again. After they had my car for 5 weeks, they said it was fixed. When I picked my car up it was dirty inside and out. Looked like they were joy riding down gravel roads! I had a chipped hubcap, a shake stain on the back floor, grease marks allover, takeout menus in my glove department that I did not place there and food wrappers stuffed under my seats. They put 270 miles on my car, used all the gas, even my gas light was on. Then my car had to be jumped to start up! Drove my car 20 miles and started to have the same problems! So now I am taking it back for the 3rd time! This time it took 3 weeks to get my car back, car still came back dirty and still needed to be jumped to start. Drove the car back home 12 miles and it started to have the same problem! Called and spoke to the owner to expain the car still was not fixed correctly and instead of an apology, I received a rant of profanity! I was shocked that a business would treat their customers this way! This company is not professional or responsible! I would not recommend this company to my worst enemy! They don't deserve any stars! read more

Never Ever bring your vehicle here, very incompetent & unprofessional, took my Grand-Daughters car back twice, after they did the original transmission work. Transmission was slipping yet & leaking fluid. Called & talked to who I believe is the owners daughter, who was very rude & tried to make it look like my fault. I finally took it to my local dealer, who does not work on transmissions, but called me to say that Bolts were left out & that they had put on the wrong Gasket Seal on the transmission, plus the few Bolts they put in were Stripped. I had to pay him to replace the oil pan, with the correct gasket to stop the leaking & I have my fingers crossed that whatever they did originally, with any type of gears holds up, not very confident it will. I received a call from supposedly the owner (Tony), calling me a Asshole for withholding payment; who's the asshole? FORGET THIS PLACE, UNLESS YOU LIKE AGGRAVATION! read more

I am in the snow removal business. Twice I have used them when plow trucks went down. They did excellent work and got my trucks back on the road ASAP. It is great to know that if I have trouble they will get my truck back in the field right away. There prices have always been great. read more

No stars, if I could do a minus star I would! $300 for the tow, "diagnostics" and 2 hours of labor, he said it's $3500 to rebuild the trans (that didn't need to be rebuilt). Place is a rip off!!! Said we needed a new transmission, he said he opened the pan, found shavings, refilled the trans fluid -- he did none of that! Probably never looked under the vehicle, if he had, he would have seen the trans fluid from front to the back of the underside of the car -- turned out to be a busted hose -- $275 fix. Plus the cost of replacing the sway bars that Morris bent when they towed the vehicle! And we were so close to getting rid of the car, glad we got the second opinion from down the street. read more

My husband took his truck in for a transmition repair and ended up paying 1600$ and 2 weeks later had to take it back cause it still had problems with the trans. They had it for 3 weeks this time and said it was fixed and it still isnt. We are out 1600$ and are now still having problems with the trans. Now that the 6 month warrenty is out they wont have anything to do with us and want us to pay more for them to try and fix the truck. I am so mad and dont know what to do. We are poor people and need ever cent to pay our bills and dont have more money to put in the truck. Also we talked to the owners daughter and she pushed us off and was very rude. We tried to speak with the owner and he wouldnt return any of our calls. This place should be put out of business. I wish I could get with someone else that has had problems and somehow get our money back. This Guy that owns the place is a total scammer. Now we dont know what to do. PLEASE take my advice and not take your car or truck to this place for any repairs. They will rip you off just like they did to us. read more

DO NOT BRING YOUR CAR OR TRUCK TO THEM UNLESS YOU WANT TO GET RIPPED OFF. offering morris transmission poor to fair feedback is a complement. this place will rip you off. they are very nice and friendly until you give them your car. they told me the price for the repairs then added over $1000.00. the transmission was not fixed. it took 5 months to try to repair it. I had the car delivered to the dealer and was told the transmission was not repaired. this cost me over $600.00 to be told the repair was not done correctly. the owner thinks he is a tough guy and tries to push people around. his days are numbered (taking the punk to court) don't screw yourself. please look at the other comments from other customers on this shop you will see they are crooks. I don't know how they can sleep at night. probably with one eye opened with a shotgun in there hand. this is not a joke or prank. this place needs to be put out of business. read more

I'm not sure how businesses like this exist. The first person you come in contact with in a business sets the standard for your whole experience. That person better be someone who represents your company in a professional manner. In this case you meet the owners daughter who has the mouth of a truck driver upon your first encounter with her. I had the displeasure of dealing with this company out of no choice of my own. My vehicle was taken there through a friend that does business with this company (I really have no idea why) for a transmission rebuild early last summer. Paying for the service was a hassle within itself. By the beginning of fall the truck was taken back for issues with the transmission at which time the truck sat there for 3 days before anyone bothered to touch it. Again, the truck has been taken back, dropped off on a Thursday afternoon. By Monday, no update from them so we called and were told that the problem isn't what we thought it was but they hadn't done any diagnostic testing to back this. The mechanic said he would look further into the trans that day. 2 days later, again no call back so we call and are told that they DID NOT look any further, they instead drove the vehicle and it's not acting up. At what point do you think they would call you and tell you that they are not pursuing anymore work on your vehicle? They must think that everyone has spare cars laying around that they can drive while the people at Morris Transmission park your vehicle in their back lot and just let it sit. Unbelievable. I would not ever ever recommend this place to anyone!! read more